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Sean Dyche's Watch

I'm currently weighing up whether it's worth taking out a plan for the next four services for my car, 2 major services and 2 minor services. This would be for a fixed payment each month over the next four years. The benefit of this is that I wouldn't need to pay for a service all at once, and instea...

Sean Dyche's Watch

Barry_Chuckle wrote: ↑
Sat Sep 12, 2020 11:37 am
Rivers

Of the Babylon variety?

Sean Dyche's Watch

Wellsy1882 wrote: ↑
Mon Aug 31, 2020 12:31 pm
How many eps. Can only see 3 or 4

There will be 9 episodes in total

Sean Dyche's Watch

Does anyone 'Remember The Time' when supporters were allowed to attend games?

Sean Dyche's Watch

did anyone else just see it?

Sean Dyche's Watch

Wellsy1882 wrote: ↑
Sun Aug 09, 2020 2:46 pm
Quick Q

If a lower attendance is allowed. Who would be first on the list?

Aaron Aardvark

Sean Dyche's Watch

'Ideally the 20/21 shirt'

Sean Dyche's Watch

My surname also begins with 'M', and refund received today.

Sean Dyche's Watch

Sean Dyche's Watch wrote: ↑
Tue Jul 21, 2020 10:24 pm
1965/66 season?

Just spotted... 74/75 season

Sean Dyche's Watch

gandhisflipflop wrote: ↑
Tue Jul 21, 2020 10:22 pm
If we finish 8th we finish above Arsenal. When was the last time that happened?

1965/66 season?

Sean Dyche's Watch

McNeil with a cast in his wrist?

Sean Dyche's Watch

Left foot is size 9, right foot is size 10?

Sean Dyche's Watch

The new 'tapered ' umbro training range is being touted on Twitter but alas, after pressing the link to the shop and typing UMBRO as directed, I can find nothing. I've said it before and I'll say it again the online club shop isn't fit for purpose, is an embarrassment and isn't worthy of any busine...

Sean Dyche's Watch

ClaretTony wrote: ↑
Thu Jul 16, 2020 4:19 pm
Do you know, this football coming back has been great but I can't get anything else done. I'm even a couple of episodes behind on Corrie.

You've not seen Kirk's balls then?

Sean Dyche's Watch

Claret Till I Die wrote: ↑
Wed Jul 15, 2020 5:15 pm
Does anybody know how they're sorting through the refunds, alphabetical, order of requests, blocks of stands etc ?

By amount spent - number of Twixes purchased at the ground over the last two years.

Sean Dyche's Watch · Re: Match of the Day 11-7-20 We're on last!

We're on last!

Sean Dyche's Watch · Re: Footy 9/7/20 disallowed

disallowed

Sean Dyche's Watch

Karen Carney is an awful commentator.

Sean Dyche's Watch

But then this page says the club shop at the ground is now open between the hours of 10am to 3pm Monday to Friday!

https://www.burnleyfootballclub.com/new ... community/

Sean Dyche's Watch

The official site says the club shops are currently closed:

https://www.burnleyfootballclub.com/shop/opening-times/

Sean Dyche's Watch

Have people/companies with corporate boxes been refunded yet? I bet the club will refund those first.

Sean Dyche's Watch

TVC15 wrote: ↑
Tue Jul 07, 2020 6:09 pm
Dealing with customer financial data is standard for an insurance company - it isn’t for Burnley. They have never had to run a process on this scale before - let alone on reduced staff numbers.

Yes they have - in 2009 with the season ticket refund pledge.

Sean Dyche's Watch

https://www.burnleyfootballclub.com/new ... t-refunds/

Sean Dyche's Watch

On a related note, Burnley Sorting Office is only open for two hours a day for four weekdays each week (closed Wednesdays) - 7am to 9am! What's that all about?!?

https://www.royalmail.com/services-near ... e-bb11-1dy

Sean Dyche's Watch

Has anyone managed to get a programme from the postponed game against Manchester City that was due to be played on 14th March?

Sean Dyche's Watch

Leisure wrote: ↑
Wed Jul 01, 2020 5:59 pm
Did you not consider that maybe it's worded like that as some fans will have already paid upfront for next year's ticket! No you didn't. It's easier to just look to criticise/call the club!

You're right, I didn't consider that. Apologies.

Sean Dyche's Watch

I'm thinking of times like last night when we struggled to put out a full side. There was the side in 2004 who beat Leeds 2-1 at Elland Road with three or four right backs playing in various positions. Two of them, Lee Roche and Richard Duffy, scored our goals. There was our glorious first eleven i...

Sean Dyche's Watch

Leisure wrote: ↑
Wed Jul 01, 2020 5:13 pm
Why's that? Seems a relatively simple option to me.

The wording says 'a future season ticket' rather than a '20/21 season ticket'. There's a reason why whoever wrote the article worded it like that (potentially).

Sean Dyche's Watch

No I am pretty sure it hasn’t been edited. I spoke to someone in the ticket office around 5 or 6 weeks ago about this and they very clearly said to me that whilst I could cancel the direct debit they could not guarantee my seat and if I then decided to purchase a season ticket at a later date they ...

Sean Dyche's Watch

Published on 25th June by the club: 'Over the past week, Burnley Football Club has begun the refund process for those 2019/20 season ticket holders' Must be a slow process, because two weeks later I still don't have my refund, and I applied within minutes of the link to apply coming live on the webs...

Sean Dyche's Watch

I have checked the original announcement which is still on their website and it does not mention anything about being able to retain seats - it says that you can cancel your direct debit and it will waive any cancellation fees. But since you seem to be saying something differently it would be quite...

Sean Dyche's Watch

Awayfromburnley wrote: ↑
Wed Jul 01, 2020 7:46 am
I am now kicking myself for not pausing my DD, but didn't as I feared losing my 3 seats.

Me too

Sean Dyche's Watch

Murger wrote: ↑
Wed Jul 01, 2020 7:54 am
Wasn't the cut-off point for applying for refunds something like the 3rd July? I'd be surprised if they started processing beforehand if so.

30th June.

Is it not possible to start issuing refunds to people before the cut-off point?

Sean Dyche's Watch

Murger wrote: ↑
Wed Jul 01, 2020 7:54 am
Wasn't the cut-off point for applying for refunds something like the 3rd July? I'd be surprised if they started processing beforehand if so.

This sentence was in the article on the official website back in May:

'We aim to process all requested refunds by Friday 26th June.'

Sean Dyche's Watch

Has the deadline now passed to stop the direct debtit for the 20/21 season? I've now paid three instalments of £37.91.

Sean Dyche's Watch

cricketfieldclarets wrote: ↑
Wed Jul 01, 2020 1:25 am

But knowing what we know now, most of us wouldnt have continued paying.

I think all instalments for this season's tickets had been paid when the announcement was made that the remainder of this season's games would be played with no fans in attendance.

Sean Dyche's Watch

Doubt that very much We are sat there with probably £30m to £40m in the bank. Interest rates are at an all time low so it won’t be anything to do with holding on to the cash for more interest either. I’m sure it’s purely an operational issue with the club underestimating what was needed to process ...

Sean Dyche's Watch

The cynical side of me feels that the club is stalling on giving refunds, as matchday income has been wiped out since March, and they have found something that is in their control to assist with cashflow.

Sean Dyche's Watch

I've posted this so many times - they gave you the option of carrying on or stopping. That's the problem - there shouldn't have been an option. Instalments should have been suspended automatically. By not doing so, it's just going to create another task of refunding further down the line. You're al...

Sean Dyche's Watch

I got a email off rhe club last week saying they were struggling to cope with the amount of refunds and low staffing blah blah blah.....They did say they have received my claim though so sit and wait i guess.. Thanks, I didn't receive that email. Pretty quick to take my money though - season ticket...

Sean Dyche's Watch

Sheedyclaret wrote: ↑
Mon Jun 29, 2020 12:35 pm
Me niether, as expected

It's quite poor to be honest. The latest email I received advised that the aim was to have the majority of the refunds processed by last Thursday. I applied within minutes of the link becoming live on the website.

Sean Dyche's Watch

Still no refund in my account

Sean Dyche's Watch

Not really. You've been kept up to date. We haven't though, have we? The club advised they would aim to provide refunds by today. I've not received a refund, and I applied within minutes of the link to apply becoming live. Assuming refunds are being processed in order of when applications were made...

Sean Dyche's Watch

Wasn't the comment "the aim is to have all refunds processed by the 26th" rather than it will all be done and dusted ? It was, but have any refunds been processed yet? I applied for my refund within minutes of the link to apply becoming live on the website, and I've not received my refund yet. But ...

Sean Dyche's Watch

from the original article:

'The aim is to process all requested refunds by Friday 26th June'.

Have any refunds been processed yet? I haven't received mine yet, and I applied within minutes of the link to apply for a refund becoming live.

Sean Dyche's Watch

I've no problem with any of that, it must be a big undertaking, my only gripe is a lack of proof that they have received my application, I know there was a screen at the end saying it had been done, but we have nothing should the club dispute they never received an application after the deadline ha...

Sean Dyche's Watch

Does this mean they are no longer taking cash? Until recently, i.e. before the lockdown, you could only pay cash on the X43 and I've seen people turned away at Burnley bus station on a number of occasions when trying to pay contactless. I knew they'd finally installed contactless, which was on the ...

Sean Dyche's Watch

TVC15 wrote: ↑
Fri Jun 12, 2020 12:50 pm
Don’t think so no.
But you do get confirmation on the site at the end of the refund submission which says thanks and that it will be processed.

Thanks. Yes, I received that confirmation this morning when I submitted my details.

Sean Dyche's Watch

ClaretTony wrote: ↑
Fri Jun 12, 2020 12:12 pm
Gives you the option of having it paid into a different account. Even if the same account, the new security rules would at least mean them asking for the Correct name on the account.

Thanks, makes sense.

Are we supposed to get an email confirming a refund has been requested?

Sean Dyche's Watch

For people that have paid by direct debit, why is the club asking for bank account details to be inputted? They have that information already.

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