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Leisure

ClaretTony wrote: ↑
Mon May 17, 2021 8:19 pm
Down to how much of the ground can be used. We can’t use the cricket field and it looks as though half the Longside upper is out of use.

I've let the club know but I'm guessing that it's a mistake and it should say 4, 5, 6, 7, 8. 9!

Leisure

ClaretTony wrote: ↑
Mon May 17, 2021 7:57 pm
NU5

NU isn't even mentioned in the list! Hope people know that the NU and NL are the James Hargreaves!

Leisure

ClaretTony wrote: ↑
Mon May 17, 2021 7:46 pm
Is there anything else they can get wrong? Our ticket is in a block not even mentioned.

Tony - which stand/block are you in?

Leisure

Hello Leisure...thanks for the link...I've had a response but nothing relevant .I was beginning to think it was me being a cretin but there seem to be so many posters on here with very basic problems..I just want somebody in the ticket Office to tell me how many tickets I won ( through F & F ) is i...

Leisure

cav wrote: ↑
Mon May 17, 2021 6:43 pm
Not yet Leisure, I’ll have to tackle it again tomorrow! I’ve sent them an email so hopefully they’ll get it sorted for me. Thank you

If you don't get sorted by the Ticket Office try slo@burnleyfc.com

Leisure

I’ve emailed and had no reply. I’ve spent hours on the phone. No joy. It’s been a nightmare. Should have been a simple process especially with only 3500 attending. Utter shambles. :shock: In other news I’ve tried the website again and just now it liked my log in details so got there in the end. For...

Leisure

I assume everyone can leave at the final whistle together? If so, you'd get a more staggered entry to the ground even without these guidelines than you will with exiting the ground, so why bother? If this is a sign on things to come next season, I hope there's an option for a ST refund because I'm ...

Leisure

So does this mean that some people need to arrive at 7pm, and some people need to arrive at 7.30pm, or the arrival time window is between 7.00pm and 7.30pm for some people, and 7.30pm and 8.15pm for others? I suspect (hope?) that it's arrival windows, as the club will want a steady stream of people...

Leisure

Anyone ever have trouble themselves purchasing from the online store from outside the UK (or in the UK?) I’m having a heck of a time from the United States. I tried my bank card and for some reason I get a white screen with an error code. I tried my credit card and it won’t recognize it. I even cal...

Leisure

Still football but players wages will be well over 500!

Leisure

2 Bee Holed wrote: ↑
Mon May 17, 2021 3:40 pm
Having read some of this thread.
If the club ever did get a 21st century ticketing system,
I am not sure our fans would understand it!

(tongue in cheek)

Lucky if we have a 20th century system!

Leisure

Please can someone provide the link to the Web page this sits in. I have an issue regarding for the SSO SUPPORT Form but that link just brings a graphic of BFC/Lpool logo. Ive tried and failed to call the ticket office. I do drive past but according to the website it shuts at 4pm and I'll be there ...

Leisure

Thanks leisure. to be honest , I can't remember what I did..I find the website very difficult to manoeuvre BUT the point is I just can't get through to anybody who can help...by phone or e-mail...I really want to go but , as I said , I'm not driving over from Leeds without the codes. It's a shame b...

Leisure

This is a nightmare. Didn't get an e-mail so checked Purchase History...BINGO...seat very near where we usually sit..but have I got 2...it says one on Purchase history but I do have the F & f link ...wanted one for the wife as well. But can't get through on the phone to check ..been trying all morn...

Leisure

beddie wrote: ↑
Mon May 17, 2021 1:12 pm
Thank you for that Leisure. It’s probably worth me asking after the 30th, it might not make a difference but you never know. You’re doing a great job keeping us informed by the way.

Well somebody has to!

Leisure

cav wrote: ↑
Mon May 17, 2021 11:20 am
Is anyone else having the 'W6' error?

I must of tried about 10 times now this morning, it's just not working for me.

cav - are you sorted now? If not, suggest that you get intouch with the Ticket Office.

Leisure

Loyalclaret wrote: ↑
Mon May 17, 2021 12:44 pm
Friend got tickets through the forced move in the JHL and another in the ballot Hopefully a few more become available

Presumably only 1 of his tickets will be useable, unless he knows someone with the same ID as him!

Leisure

Hello, I’m a North American Claret, specifically from the United States. I was trying to purchase a few things from the club store and first: It doesn’t show my credit card type as available to pay with (Discover.) Second: When I use my visa Debit card it doesn’t allow it to be verified? I don’t co...

Leisure

GodIsADeeJay81 wrote: ↑
Mon May 17, 2021 11:55 am
Good luck to them.

It's potentially a good system, that allows late bloomers or former youth players a way (back) into the game.

Also means those players come to us, instead of us hoping the scouts can find them.

And hopefully no agents fees to pay!

Leisure

joey13 wrote: ↑
Mon May 17, 2021 11:52 am
Is Barnfield ,Gawthorpe ?

Yes it is.

Leisure

Just a reminder - All tickets will be free of charge, with the club encouraging successful ticket holders to consider a donation to NHS Charities Together.
https://www.justgiving.com/associationofnhscharities

Leisure

The ticket office must be busy this morning, i have tried phoning them solidly since it opened at 10 but it rings out. Can't believe I've done this!! argh :D Probably dealing with Phase 2 renewers who thought that they could pay their £10 deposit today but that date was changed on the website at th...

Leisure

Gordaleman wrote: ↑
Mon May 17, 2021 10:48 am
As my edited post above says. I think the update has only appeared today though. Prior to that, it was supposed to start today.

Cheers.

The 24th was certainly given in a news item on the Club website on the 16th but not sure if it was initially announced before then or not (probably not!).

Leisure

Thanks for your effort to help, but there doesn't seem to be any way to even pay a deposit at the moment. Just a page saying to expect an update within seven days. Trouble is, there are no dates shown, so I don't know how old the message is. Phase 2 doesn't start until the 24th, so you can't do any...

Leisure

I thought I understood the Phase 1 and 2 season ticket renewals, with Phase 2 starting today for those 19/20 season ticket holders who did not renew due to Covid. This now seems to have changed again, with an update on the BFC web pages, saying further news within seven days. Does anyone know what'...

Leisure

Leisure, I know you’re mentioned this before but I can’t find the post. When does phase 2 expire, I wanted to know so that I can then see if there are anymore seats available that have not been renewed. We did get three together but they’re rubbish to what we had. Thank you. It was only for a week....

Leisure

I applied assuming the tickets would be where I normally sit in JHL however they have allocated me in the Jimmy Mac upper and apparently you can’t swap them so there may be 2 back on the market Not sure I fancy it up there! Hope that you're going to inform the Ticket Office that you now don't want ...

Leisure

claretblue wrote: ↑
Mon May 17, 2021 9:19 am
I did the same - with no success!

just shows how desperate we are dushanbe!

Did you click/tick all the boxes?

Leisure

**** FAO LEISURE*** Hi Pete When i first registered for the SSO i was given a new clarets number, renewed my season tickets with that number. Ive been to the ticket office and was told this had happened to several accounts. I had go to the ticket office to get into the ballot for Liverpool,they too...

Leisure

Burnleyareback2 wrote: ↑
Sun May 16, 2021 11:10 pm
Nothing.
Well done though Leisure on your ticketing mission on here. It’s genuinely appreciated

Cheers but just doing this in my role as a member of the Burnley FC Supporters' Groups committee.

Leisure

The House tried to take advantage of the weather conditions. Batting first and getting on with it for a while but then Walsden brought on some spinners and the innings fell apart. . 12 of the home side were out LBW for a paltry amount. Hundreds celebrated the localised monsoon at the start of the W...

Leisure

Winstonswhite wrote: ↑
Sun May 16, 2021 10:57 pm
Has anyone got tickets allocated to the Bob lord?

See Strayclaret post above at 10:37pm

Leisure

For anyone who originally applied but didn't receive an email confirming that they'd got tickets in the ballot, please check your accounts. I've heard from 2 different people who this applied to and they've ended up with tickets!

Leisure

Anybody seen anything yet about staggered entry times and ID requirements?

Leisure

Goody1975 wrote: ↑
Sun May 16, 2021 10:30 pm
Keep clearing your basket and going through the process again until you get reasonable seats in a stand you want.

Ok. Strange.

Leisure

Well that was exciting :D . At one stage it said I had purchased 72 tickets. Had 4 attempts had 4 in my basket, 2 for Jimmy Mac and 2 for JH. Couldn’t purchase anything. Cleared basket and had another go and finally got one for my stand the BL, a bit nearer to the front than normal, so I better tak...

Leisure

lagerbilly wrote: ↑
Sun May 16, 2021 10:10 pm
Looks like no email no ticket. 3 requested , 2 emails received, 2 tickets in the basket

If you ordered 3 through F and F it shouldn't matter how few emails you received, you should have 3 tickets. Have you tried entering 3 when it asks how many tickets you require?

Leisure

Bloody hell. Facepalm. My Dad and I both received confirmation emails telling us to "click here" which we did and selected our seats but they are nowhere near each other. I didn't realise I should have selected two and done the friends and family drop down. Suggest that you contact the club and exp...

Leisure

Somethingfishy wrote: ↑
Sun May 16, 2021 9:45 pm
No. I only wanted 2. It was saying I had 7 somewhere but was only letting me have one initially in the red banner. After several attempts I have managed to get the 2 tickets.
I had a lot less trouble when I applied for the ballot.

Ok. Just glad that you got your tickets.

Leisure

Somethingfishy wrote: ↑
Sun May 16, 2021 9:37 pm
It was saying i had 7 in my basket..but the basket in the top corner was saying 2..whilst i had the red warning banner saying i was only allowed 1! Mental.

How many tickets did it say you had in the red banner? So have you now got all 7 tickets?

Leisure

Only allowing me to have my ticket but not the daughters who i included in my friends and family application. Daughter is in tears here as im desperately trying to come to terms with a shambles of a website. At one point it said i had 7 tickets ordered but was only showing the two..one of which i c...

Leisure

When you claim your tickets, you will also need to complete a mandatory health questionnaire which needs to be completed within 72 hours of the game as part of the online process.

Were the 2 'No' boxes the questionnaire??

Leisure

All the links pointed out to me, say it is photo ID, including one you've posted. If photo ID wasn't required, hypothetically speaking, then a bill or similar, with the ticket holders name and/or address would suffice To repeat - This can be a drivers licence, national ID card, student ID, NHS ID, ...

Leisure

Grumps wrote: ↑
Sun May 16, 2021 7:44 pm
if photo ID is required, we agree.

If it was just ID, as you stated, yes it would be easy

It's not photo ID but you can't use a bill or similar, so how is it easy???

Leisure

Sorry you've lost me :lol: I replied to a post, which only mentioned that ID was required no mention of photo ID you then asked how, and I said unless it was photo ID, you could do it as I described by using a bill or similar with a name and address on..... Obviously you Carnt do it that way if a p...

Leisure

Grumps wrote: ↑
Sun May 16, 2021 6:19 pm
That's why I said.. Unless it's photo ID

Or bill or similar!

Leisure

Grumps wrote: ↑
Sun May 16, 2021 6:14 pm
I get a ticket
Sell it to you for 30 quid along with a bill or similar with my name and address on.... Easy.

This can be a drivers licence, national ID card, student ID, NHS ID, a bus pass, work ID or a passport. No mention of a bill or similar

Leisure

evensteadiereddie wrote: ↑
Sun May 16, 2021 6:10 pm
They should have plenty of time to do the checks. I'm assuming three stands open, all lower tier ?

Would guess upper as well.

Leisure

If there is a name on the ticket it will have to match with the ID, photo or not.

Leisure

Grumps wrote: ↑
Sun May 16, 2021 6:06 pm
Unless it's photo ID, it will be easy to get round unfortunately

How?

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