Burnley v Bristol City – Cup Ticket Information

[Bfc]

Thanks for the response CT, but I've 2 season tickets in that section.

[Bfc]

I've give in and phoned ticket zone. It wasn't worth the hassle of trying again online and stressing myself up anymore.

[Darthlaw]

Got my tickets but for some reason some are showing as arriving in the post and some on the team card.

Only been on hold for an hour to 'customer services' to find out why, so hopefully they'll answer the phone before 9am on Monday.

[titsoutforthelads]

Hope you werent on that 0871 number for an hour Darthlaw.

[Darthlaw]

Hope you werent on that 0871 number for an hour Darthlaw.

Work were

[MACCA]

MACCA,

If you go to https://www.burnleyfc.talent-sport.co.uk and then click on Login at the top you will hit a sign on screen. You can sign in with your clarets number and password. I'm not certain but I'm sure the temporary password is your post code (without a space - i.e. BB104BX). That will take you through to register fully.

If you have any problems, ask on this thread.

Do you need to do it in 2 separate transactions?

[ClaretTony]

Do you need to do it in 2 separate transactions?

Are you buying for someone else? You'll need to add them to friends and family.

[paulatky]

Did it allow you to change from adult to overr 65 Claret Tony

[MACCA]

Are you buying for someone else? You'll need to add them to friends and family.

I needed to add my son too, I did it in 2 transactions to avoid frustration.

Sorted it. Got the confirmation.

Hopefully will be just a case of turning up on the day at 14:45.

[2 Bee Holed]

HELP!!!!!!!!!!!!!!!
If that b*oody 0871 number was no longer there we wouldn't need to be doing this.

I have 2 CFS season cards, mine and my Daughters.
Yes they are in my basket awaiting for me to pay, although the club have messed her age up
and appear to be doing themselves out of £5.
Good, big improvement here over Sunderland.
My problem is that I would also like to take my 15 year old son.
He is already in my Family and Friends and has been for years, but I am not able to add him
and get him a ticket, sat as near as possible to me.

It says that all non-reserved seats are on sale now.
Yet, there do not appear to be any in the CFS.

Or am I being stupid? (entirely possible).

[MACCA]

The cricketfield is nearly full of season tickets and youth team corporate. Maybe they are not releasing tickets in there yet until they know how many season ticket holders purchase their seat.

[Barry_Chuckle]

More help needed..... how do I buy my ST seat in the CF? all the stand is showing a grey color with no availability

[2 Bee Holed]

Barry
If you log in your ticket should be there waiting for you.

Macca.
Are you saying, I buy my two, then I log in again as my son?
He has never logged in by the way.
However, as somebody has said, there don't appear to
be any in the CFS, surely they are not all season ticket holders
or reserved for Youth Team Corporate?
I managed to get two for the Boro game. The website
does say all non-reserved seats are for sale, I am genuinely confused.

[Barry_Chuckle]

[quote="2 Bee Holed"]Barry
If you log in your ticket should be there waiting for you.

Nice one mate....sorted!

[nil_desperandum]

Can anyone help.?
I have been trying to use online service but I don't know my password.
Whenever I try to activate password recovery it says that my clarets number or email is not in the correct format.
When I try to register it says I'm already registered. In desperation I sent my daughter down to ticket office but apparently it closed at 12.30.
It will be a bit annoying if we lose our normal seats as the person I sit with is disabled and our seats are selected with this in mind.

[BB8]

The process for buying tickets online for myself and two other linked ST holders was very quick and easy - the way it should be.

[nil_desperandum]

Is ticket office open tomorrow morning?
Didn't think it was, but on official site it says "Weekends (non-matchday) 9.15 - 12.30."
That clearly implies Sunday opening..

[ClaretTony]

Is ticket office open tomorrow morning?
Didn't think it was, but on official site it says "Weekends (non-matchday) 9.15 - 12.30."
That clearly implies Sunday opening..

The shop in town is open on a Sunday I think - and you can purchase home tickets there.

[cav]

Can anyone help.?
I have been trying to use online service but I don't know my password.
Whenever I try to activate password recovery it says that my clarets number or email is not in the correct format.
When I try to register it says I'm already registered. In desperation I sent my daughter down to ticket office but apparently it closed at 12.30.
It will be a bit annoying if we lose our normal seats as the person I sit with is disabled and our seats are selected with this in mind.

Nil_desperandum your password is your post code without any spaces, i.e: BB104BX

That should work, if not try without capitals - that's been a problem for me before.

[wilks_bfc]

Nil_desperandum your password is your post code without any spaces, i.e: BB104BX

That should work, if not try without capitals - that's been a problem for me before.

Also a problem if you've informed them that you've changed address but they haven't updated their records as I discovered

[Rileybobs]

I signed in and the tickets were in my basket, they then disappeared. I tried logging out and back in but to no avail. Eventually tried on my mobile and they were back in my basket. Bit of a blag but got there in the end.

[nil_desperandum]

Is ticket office open tomorrow morning?
Didn't think it was, but on official site it says "Weekends (non-matchday) 9.15 - 12.30."
That clearly implies Sunday opening..

Still no luck.
It still won't allow me access to my online account, and my daughter went down to ticket office half an hour ago, but it's closed despite what it says on OFFICIAL club site.
I don't get back till Tuesday, so will just have to go into ticket office and see what's left. Our seats will definitely have gone by rhen.
Did try ringing helpline but couldn't get through and was costing me a fortune on mobile from south of France.
All v irritating, but anyway, I must get my online account sorted out this week.

[ClaretTony]

Still no luck.
It still won't allow me access to my online account, and my daughter went down to ticket office half an hour ago, but it's closed despite what it says on OFFICIAL club site.
I don't get back till Tuesday, so will just have to go into ticket office and see what's left. Our seats will definitely have gone by rhen.
Did try ringing helpline but couldn't get through and was costing me a fortune on mobile from south of France.
All v irritating, but anyway, I must get my online account sorted out this week.

Club shop in town open and you can get tickets thwre

[claretburns]

Can see it now. Some season ticket holders wont order in time and someone will get 'their seat'. Then when they insist its their seat and rock steady (or whoever they are these days) will ask to see the ticket. When they show their ST rather than paper ticket and it correlates with the other persons paper ticket its going to be pandemonium.

I will bring the popcorn.

I don't get why this would be a problem? Haven't we given season ticket holders the right to reserve the seat for cup games for years and if the seat isn't reserved I have never seen an argument etc before with said ST holder demanding their seat when getting to the game.

[Sean Dyche's Watch]

My ticket purchase isn't showing when I log into my Team Card account, is it showing for anyone else?

I've kept the email confirmation to provide proof of purchase to show in case there is an issue at the turnstile!

[wilks_bfc]

It wasn't showing on mine the other day but it is now, although it appears to be an early kick off

I have also got a screen shot of order confirmation just in case