Season ticket renewal
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Season ticket renewal
After a week trying and the club not answering email can anyone advise when tickets can be renewed online? Just get yellow bar saying ticket sales suspended. Tyanks in advance.
Re: Season ticket renewal
You have got until the end of March, so don't worry about it..
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Re: Season ticket renewal
How do you know how long I have got?
Re: Season ticket renewal
That's when the early bird finishes I meant.. utc
Re: Season ticket renewal
I accidentally selected JHU instead of lower when filling out my application. Will I just be able to go into the ticket office to sort it?
Re: Season ticket renewal
Murger, I think that's the best way to sort it by going into the ticket office in person. You can then see for yourself it's been done as you intended.
Re: Season ticket renewal
Same here. Looked to renew my season ticket online but it is not showing in my account.Turfiteclaret wrote:After a week trying and the club not answering email can anyone advise when tickets can be renewed online? Just get yellow bar saying ticket sales suspended. Tyanks in advance.
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Re: Season ticket renewal
Should be, are you using the correct number to login (i.e. the one on your season card)? I'd wait for a quiet time and ask at the ticket office because the season ticket info should be there unless you are on direct debit.Nah wrote:Same here. Looked to renew my season ticket online but it is not showing in my account.
Re: Season ticket renewal
Yes it's my account. My seat is reserved and ready to purchase for the Bristol city game but not the season ticket. It's not on a direct debit. There's no rush, I'll do it the old fashioned way at the ticket office next game.
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Re: Season ticket renewal
Pretty sure I read a tweet by the club saying there was a problem with online season ticket renewals which they were trying to resolve.
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Re: Season ticket renewal
Thanks for replies. I have same issue as Nah. Fingers crossed sorted soon by club.
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Re: Season ticket renewal
I've just taken a look and there does seem to be a problem with online renewals that I hadn't seen when I posted yesterday. I'm down there on Tuesday, I'll ask about it if not resolved.
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Re: Season ticket renewal
Yes there was a tweet because I asked them on twitter when I was massively annoyed on Tuesday night.Steve-Harpers-perm wrote:Pretty sure I read a tweet by the club saying there was a problem with online season ticket renewals which they were trying to resolve.
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Re: Season ticket renewal
Does the club employ or sub contract anybody who has a clue about computers / uploading tickets onto their season ticket cards etc?
It seems pretty unreal that we are a Premier League club and we cannot renew our season tickets online.
It seems pretty unreal that we are a Premier League club and we cannot renew our season tickets online.
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Re: Season ticket renewal
I agree - more frustrating than annoying but must be easy to sort out for someone who knows what they are doing.
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Re: Season ticket renewal
We are a club playing in the premier league.tybfc wrote:Does the club employ or sub contract anybody who has a clue about computers / uploading tickets onto their season ticket cards etc?
It seems pretty unreal that we are a Premier League club and we cannot renew our season tickets online.
When we stay up, we can then say we're a premier league club.
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Re: Season ticket renewal
Still unable to renew online. Did anyone get any info on when they will "switch" this on?
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Re: Season ticket renewal
Software supplier dealing with itTurfiteclaret wrote:Still unable to renew online. Did anyone get any info on when they will "switch" this on?
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Re: Season ticket renewal
Appreciate quick reply, thanks. Glad someone is onto it.
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Re: Season ticket renewal
I emailed the club, got a very quick response, a phone call from the ticket office as promised and got mine all sorted.Turfiteclaret wrote:Still unable to renew online. Did anyone get any info on when they will "switch" this on?
That was last week.