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Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:07 pm
by ClaretTony
Still no sale dates but points required etc and how to purchase at link

http://www.uptheclarets.com/201819-aber ... nformation" onclick="window.open(this.href);return false;

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:12 pm
by ClaretTony
Still awaiting tickets from Aberdeen, that's been part of the delay.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:17 pm
by Bordeauxclaret
Information posted yesterday correct then?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:19 pm
by MACCA
An allocation confirmation is a positive.

I'll not comment on the rest

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:21 pm
by MyRightFoot
When did the points system start out of curiosity? I’ve had seasons ticket for 23 years and have 7250.. so fingers crossed will be able to get one on day 2!

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:23 pm
by ClaretTony
MyRightFoot wrote:When did the points system start out of curiosity? I’ve had seasons ticket for 23 years and have 7250.. so fingers crossed will be able to get one on day 2!
System introduced in 2004/05 so anything before then would get no points

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:23 pm
by D8BFC
Waaah, so no chance of getting them then with 6,300 points waaahhh :(

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:23 pm
by 1989_claret
Seems a little extreme saying,

"Can I transfer my ticket to a friend if I am unable to attend?
No, any supporters found to be transferring tickets will have their ticket removed, will not be allowed to enter the stadium, and will receive a stadium ban from future matches at Turf Moor"

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:23 pm
by Murger
They've certainly set the bar high points wise.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:23 pm
by wilks_bfc
Just logged on to my account to check my points and all my linked friends & family members have disappeared

Anybody else have this problem?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:25 pm
by thatdberight
wilks_bfc wrote:Just logged on to my account to check my points and all my linked friends & family members have disappeared

Anybody else have this problem?
Yep. Is there an emoji for "tries to look surprised" ?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:26 pm
by bfcfan1882
FAQ’S
What photo ID can I use?
The club will accept a passport or drivers license as proof of identity. These must be originals. Photocopies WILL NOT be accepted, nor will ID badges, print-outs, photos taken on mobile phones etc


Serious question - what if you have neither of these forms of ID?

Not me, but it does effect one member of our group, who would be ellegable for tickets on day 2.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:27 pm
by ClaretTony
1989_claret wrote:Seems a little extreme saying,

"Can I transfer my ticket to a friend if I am unable to attend?
No, any supporters found to be transferring tickets will have their ticket removed, will not be allowed to enter the stadium, and will receive a stadium ban from future matches at Turf Moor"
UEFA regulations

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:27 pm
by bfcfan1882
wilks_bfc wrote:Just logged on to my account to check my points and all my linked friends & family members have disappeared

Anybody else have this problem?


Same here

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:28 pm
by thatdberight
bfcfan1882 wrote:Same here
I have immediately relinked with no problems. In the scheme of things, trivial.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:28 pm
by KRBFC
ClaretTony wrote:System introduced in 2004/05 so anything before then would get no points
How many points are you at CT? Any idea on the number of points those who have bought a ST every year will have?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:29 pm
by KRBFC
bfcfan1882 wrote:FAQ’S
What photo ID can I use?
The club will accept a passport or drivers license as proof of identity. These must be originals. Photocopies WILL NOT be accepted, nor will ID badges, print-outs, photos taken on mobile phones etc


Serious question - what if you have neither of these forms of ID?

Not me, but it does effect one member of our group, who would be ellegable for tickets on day 2.
ID Badges will not be accepted? sounds stupid and a load of hassle

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:30 pm
by ClaretTony
bfcfan1882 wrote:FAQ’S
What photo ID can I use?
The club will accept a passport or drivers license as proof of identity. These must be originals. Photocopies WILL NOT be accepted, nor will ID badges, print-outs, photos taken on mobile phones etc


Serious question - what if you have neither of these forms of ID?

Not me, but it does effect one member of our group, who would be ellegable for tickets on day 2.
That's a good question - no idea what the answer could be because I think they are the only acceptable options in terms of photo proof of ID.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:30 pm
by Tuddybfc
Unfortunate but has been done the fairest way and to meet UEFA regulations. I have over 6000 and imagine it's unlikely I'll get tickets but such is life

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:31 pm
by ClaretTony
KRBFC wrote:How many points are you at CT? Any idea on the number of points those who have bought a ST every year will have?
It's 350 per year so if you've had one since it was introduced in 2004/05 you must have at least 5,250

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:31 pm
by South West Claret.
Steady chaps we don’t want those damn terrorists getting their hands on tickets you know :)

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:32 pm
by ClaretTony
wilks_bfc wrote:Just logged on to my account to check my points and all my linked friends & family members have disappeared

Anybody else have this problem?
Same here - I'll forward that on.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:33 pm
by 1989_claret
I know i'm jumping way ahead however, I can't wait for the arrangements if we qualify and are away in the third round first leg. Imagine the club would speak to Sport Options for transport but they would have to announce preliminary ticket information before the Aberdeen second leg with less than a week to organise anything.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:33 pm
by thatdberight
ClaretTony wrote:It's 350 per year so if you've had one since it was introduced in 2004/05 you must have at least 5,250
There was also a bonus year as well wasn't there? Was that 600?

I'd guess if you're much over 9,500 total, it's a blip but there were some seasons (probably about 8-10 seasons ago) when it was mayhem trying to get the points corrected, so manual adjustments had to be made which weren't always accurate.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:33 pm
by Millertime v1.7
Mate listen, I'll be at the away gate doing a meet n greet so I'll be on hand to guide anyone needing a ticket to the ticket office

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:33 pm
by Stevie2112
Where do you find out how many points you have?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:34 pm
by KRBFC
You could potentially have bought a season ticket for the past 60 years in a row and not have enough points to get a ticket, well done BFC on making sure those glory seekers have no chance.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:35 pm
by bobinho
ClaretTony wrote:It's 350 per year so if you've had one since it was introduced in 2004/05 you must have at least 5,250
Presumably, away games make up the shortfall?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:35 pm
by aggi
ClaretTony wrote:UEFA regulations
Well UEFA regulations state:

When allocating match tickets to travel agents, the match organiser and the participating associations or clubs are responsible for ensuring that:
a) tickets are allocated only against production of documentary proof of identification of the spectators to whom tickets have been sold;


There's nothing about bans and the like.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:35 pm
by thatdberight
Stevie2112 wrote:Where do you find out how many points you have?

https://www.burnleyfc.talent-sport.co.u ... Login.aspx" onclick="window.open(this.href);return false;

Login
Menu
My account
Loyalty Points

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:37 pm
by Spijed
bobinho wrote:Presumably, away games make up the shortfall?
Someone said away tickets are 10 points per game.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:37 pm
by KRBFC
thatdberight wrote:https://www.burnleyfc.talent-sport.co.u ... Login.aspx

Login
Menu
My account
Loyalty Points
I have never registered for an account, so where do I magic up a password from?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:37 pm
by bobinho
Reckon to have had a read, doesn’t mention anything about expat/exiled foundation members who have been paying the club vast sums of money every year?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:38 pm
by ClaretTony
thatdberight wrote:There was also a bonus year as well wasn't there? Was that 600?

I'd guess if you're much over 9,500 total, it's a blip but there were some seasons (probably about 8-10 seasons ago) when it was mayhem trying to get the points corrected, so manual adjustments had to be made which weren't always accurate.
The lads I travel with are all over 9,000 but we have all been regular away travellers for a lot of those years. Given the away games I've been to since the system came in, I would imagine I'm up in the top bracket. I've currently got 10,650.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:38 pm
by thatdberight
KRBFC wrote:You could potentially have bought a season ticket for the past 60 years in a row and not have enough points to get a ticket, well done BFC on making sure those glory seekers have no chance.
I'm kind of on the fence on this because nothing will ever be "fair" to everyone but if you've been a ST holder and not gone to any away games, is it fair to decide to go to Aberdeen? Even since 2004/05 we've been pretty sh*t at times, so maybe those who've gone to see defeats against rubbish deserve the day out.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:39 pm
by bfcmartin
The way the points structure has been decided I think it's impossible for any one under 16 to get a ticket.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:39 pm
by KRBFC
Spijed wrote:Someone said away tickets are 10 points per game.
So 215 away tickets bought and a season ticket every year for the past 13-14 years and you will have enough points?

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:39 pm
by ClaretTony
KRBFC wrote:I have never registered for an account, so where do I magic up a password from?
It's your Clarets Number and, if you haven't used the online system previously, the password should be your postcode.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:42 pm
by KRBFC
thatdberight wrote:I'm kind of on the fence on this because nothing will ever be "fair" to everyone but if you've been a ST holder and not gone to any away games, is it fair to decide to go to Aberdeen? Even since 2004/05 we've been pretty sh*t at times, so maybe those who've gone to see defeats against rubbish deserve the day out.
The system is completely flawed though because you could have started following Burnley 10 years ago and attended nearly every game yet still miss out on tickets. The points should either reset every 2 years or scrap the system entirely.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:43 pm
by wilks_bfc
ClaretTony wrote:Same here - I'll forward that on.
Thanks Tony

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:45 pm
by KRBFC
bfcmartin wrote:The way the points structure has been decided I think it's impossible for any one under 16 to get a ticket.
Screw them, they aren't real fans, they weren't born soon enough. BFC don't care how many games they've attended either, plastic fans those under 16's.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:45 pm
by thatdberight
ClaretTony wrote:The lads I travel with are all over 9,000 but we have all been regular away travellers for a lot of those years. Given the away games I've been to since the system came in, I would imagine I'm up in the top bracket. I've currently got 10,650.

I'd imagine you are. That would suggest you've got c 5,000 non ST points in 14 seasons. I did forget that when you buy a ticket for a random friend, you get 10 for that too.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:45 pm
by ClaretTony
wilks_bfc wrote:Thanks Tony
I've built up a list of around 40 over time, albeit many I no longer get tickets for. I only need a list of around five now though but others could have a lot more to add again.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:45 pm
by claretblue
wilks_bfc wrote:Just logged on to my account to check my points and all my linked friends & family members have disappeared

Anybody else have this problem?
same here!

think it might be my personality! :(

:D

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:46 pm
by thatdberight
KRBFC wrote:The system is completely flawed though because you could have started following Burnley 10 years ago and attended nearly every game yet still miss out on tickets. The points should either reset every 2 years or scrap the system entirely.
I'm in agreement that it needs revision. That is despite it suiting me on this occasion.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:48 pm
by thatdberight
KRBFC wrote:I have never registered for an account, so where do I magic up a password from?

As Tony says, postcode. Or for some accounts it was set as "turfmoor".

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:50 pm
by jrgbfc
Unless we send some of our own staff up there who is going to be checking tickets? The local stewards and police won't give a monkeys who is in the away end I would have thought.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:52 pm
by ClaretTony
jrgbfc wrote:Unless we send some of our own staff up there who is going to be checking tickets? The local stewards and police won't give a monkeys who is in the away end I would have thought.
We will have staff up there in terms of the ticketing. This is a strict UEFA ruling that we have to adhere to.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:56 pm
by bfcmartin
I don't think the club understand that the young people that watch us are the future long term supporters of the club and should lower the under 16 points needed for this category of ticket. If they constantly can't get tickets for the bigger games they could well give up coming to watch Burnley for good.

Re: Aberdeen v Burnley - Ticket Information

Posted: Wed Jun 27, 2018 5:57 pm
by Murger
I'm with KRBFC. The loyalty point system needs a complete overhaul.