2018/19: Burnley v Aberdeen – Ticket Information

This Forum is the main messageboard to discuss all things Claret and Blue and beyond
ClaretTony
Posts: 33575
Joined: Thu Dec 24, 2015 3:07 pm
Been Liked: 15089 times
Has Liked: 2914 times
Location: Burnley
Contact:

2018/19: Burnley v Aberdeen – Ticket Information

Post by ClaretTony » Thu Jun 28, 2018 8:50 am

Forgot to add this one last night, but season ticket holders from a week on Monday and general sale the following week.

See link
http://www.uptheclarets.com/201819-burn ... nformation" onclick="window.open(this.href);return false;
This user liked this post: thatdberight

ClaretTony
Posts: 33575
Joined: Thu Dec 24, 2015 3:07 pm
Been Liked: 15089 times
Has Liked: 2914 times
Location: Burnley
Contact:

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by ClaretTony » Fri Jul 06, 2018 7:43 am

Details updated now at link with sale dates

Jimmymaccer
Posts: 806
Joined: Fri Mar 18, 2016 7:18 am
Been Liked: 253 times
Has Liked: 33 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Jimmymaccer » Fri Jul 06, 2018 9:19 am

Must admit thought these would have sold quickly.....

thatdberight
Posts: 2550
Joined: Mon Mar 20, 2017 9:49 am
Been Liked: 665 times
Has Liked: 389 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by thatdberight » Fri Jul 06, 2018 9:24 am

Jimmymaccer wrote:Must admit thought these would have sold quickly.....
They're not on sale yet...
This user liked this post: mybloodisclaret

jedi_master
Posts: 2372
Joined: Thu Jan 21, 2016 8:33 pm
Been Liked: 1245 times
Has Liked: 427 times
Location: Chesterfield

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by jedi_master » Fri Jul 06, 2018 9:25 am

Anyone with any inside information to give me an idea of the chances of a ticket tomorrow? I have enough points to buy this morning - my Dad for some reason has 5800 and I would have to wait till tomorrow to get him one.

I am lost as to whether to risk it and buy one today and try tomorrow, or accept it's unlikely we will both be able to go.

Leisure
Posts: 9120
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 1466 times
Has Liked: 4564 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Leisure » Fri Jul 06, 2018 9:39 am

jedi - This thread is about the home tie.
This user liked this post: ClaretTony

jedi_master
Posts: 2372
Joined: Thu Jan 21, 2016 8:33 pm
Been Liked: 1245 times
Has Liked: 427 times
Location: Chesterfield

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by jedi_master » Fri Jul 06, 2018 9:46 am

Leisure wrote:jedi - This thread is about the home tie.
Apologies, so it is - sorry all.

I won't have issues with that one :D
This user liked this post: Leisure

Lancasterclaret
Posts: 16144
Joined: Thu Jan 21, 2016 2:09 pm
Been Liked: 5135 times
Has Liked: 2936 times
Location: Riding the galactic winds in my X-wing

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Lancasterclaret » Fri Jul 06, 2018 9:50 am

I am surprised there isn't info released to how many are left to be honest.

TopCat
Posts: 260
Joined: Thu Jan 21, 2016 10:40 am
Been Liked: 52 times
Has Liked: 5 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by TopCat » Fri Jul 06, 2018 9:53 am

Another opportunity lost to get fans feeling like they are important.
Giving a daily update on what was left would have been great.

Leisure
Posts: 9120
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 1466 times
Has Liked: 4564 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Leisure » Fri Jul 06, 2018 9:56 am

Lancasterclaret wrote:I am surprised there isn't info released to how many are left to be honest.
They're all left! :lol:

Leisure
Posts: 9120
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 1466 times
Has Liked: 4564 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Leisure » Fri Jul 06, 2018 9:56 am

This thread is about the home leg!!!

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Fri Jul 06, 2018 10:21 am

When it says Only those with Clarets Numbers will be able to purchase tickets due to UEFA regulations will you be able to purchase multiple tickets with one Clarets Number or need a Clarets Number for each ticket?

Lancasterclaret
Posts: 16144
Joined: Thu Jan 21, 2016 2:09 pm
Been Liked: 5135 times
Has Liked: 2936 times
Location: Riding the galactic winds in my X-wing

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Lancasterclaret » Fri Jul 06, 2018 10:24 am

Sorry Leisure, not had my morning coffee yet!
This user liked this post: Leisure

tybfc
Posts: 2930
Joined: Sun Jan 03, 2016 8:21 pm
Been Liked: 1138 times
Has Liked: 287 times
Location: Accrington

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by tybfc » Fri Jul 06, 2018 10:32 am

Leisure wrote:This thread is about the home leg!!!
Leisure - Find a wall - Bang your head on it.
This user liked this post: thatdberight

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Fri Jul 06, 2018 10:59 am

aggi wrote:When it says Only those with Clarets Numbers will be able to purchase tickets due to UEFA regulations will you be able to purchase multiple tickets with one Clarets Number or need a Clarets Number for each ticket?
You can buy more than one using one clarets number.

tybfc
Posts: 2930
Joined: Sun Jan 03, 2016 8:21 pm
Been Liked: 1138 times
Has Liked: 287 times
Location: Accrington

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by tybfc » Fri Jul 06, 2018 11:04 am

aggi wrote:You can buy more than one using one clarets number.
Are you sure about that at this stage of season ticket holders buying tickets?

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Fri Jul 06, 2018 11:08 am

tybfc wrote:Are you sure about that at this stage of season ticket holders buying tickets?
I don't think they can buy extra until they come on general sale (season ticket holders can only confirm their own seats at the moment I believe). From Monday you can buy multiple tickets on one Clarets Number.

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Mon Jul 09, 2018 9:41 am

Anyone actually able to buy these?

Somewhat predictably the website doesn't seem to be working.

Clicking on Burnley v Aberdeen just gives you the "Home tickets" page. The two friendlies work.

MT03ALG
Posts: 657
Joined: Sun Jan 24, 2016 10:50 pm
Been Liked: 136 times
Has Liked: 1355 times
Location: COTTON TREE

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by MT03ALG » Mon Jul 09, 2018 9:46 am

Nothing is working on my computer. 'Choose your own seat' does not appear. The BFC website is a nightmare. Any help appreciated.
This user liked this post: Dom

Bordeauxclaret
Posts: 6069
Joined: Mon Jan 25, 2016 10:36 pm
Been Liked: 1929 times
Has Liked: 1012 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Bordeauxclaret » Mon Jul 09, 2018 9:47 am

They’ve messed it up. Again.

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Mon Jul 09, 2018 9:49 am

No-one answering the phones either.

Dom
Posts: 800
Joined: Thu Jan 21, 2016 1:36 pm
Been Liked: 325 times
Has Liked: 208 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Dom » Mon Jul 09, 2018 9:51 am

Yeah the website is broke at the minute, the seats are in my basket automatically but zero priced, so I can't buy them.

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Mon Jul 09, 2018 9:52 am

aggi wrote:You can buy more than one using one clarets number.
Turns out they were entirely wrong in telling me this. You can only buy one.

EDIT: You can however register a new clarets number and buy using that.
Last edited by aggi on Mon Jul 09, 2018 10:56 am, edited 1 time in total.

Steeton claret
Posts: 19
Joined: Mon Apr 04, 2016 8:16 am
Been Liked: 5 times
Has Liked: 8 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Steeton claret » Mon Jul 09, 2018 10:04 am

Got mine utc

ClaretTony
Posts: 33575
Joined: Thu Dec 24, 2015 3:07 pm
Been Liked: 15089 times
Has Liked: 2914 times
Location: Burnley
Contact:

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by ClaretTony » Mon Jul 09, 2018 10:08 am

aggi wrote:Turns out they were lying about this. You can only buy one.

EDIT: You can however register a new clarets number and buy using that.
What are they supposedly lying about?

bfcfan1882
Posts: 86
Joined: Fri Jan 22, 2016 5:41 pm
Been Liked: 19 times
Has Liked: 10 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by bfcfan1882 » Mon Jul 09, 2018 10:15 am

Not having any luck here.

3 home games automatically in my basket – all reserved seats for myself and friends and family season ticket holders.

Try to clear basket to just buy mine – no option to choose your own seat.

Try deleting entries in the basket to just leave mine – basket empties itself half way through. Log out, log in – full basket again.

ClaretTony
Posts: 33575
Joined: Thu Dec 24, 2015 3:07 pm
Been Liked: 15089 times
Has Liked: 2914 times
Location: Burnley
Contact:

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by ClaretTony » Mon Jul 09, 2018 10:17 am

I have a lot of people in friends and family but only want to purchase Aberdeen for three of them and the friendlies for two. I would have to delete everyone else one by one. I started and had got hardly anywhere in ten minutes so gave up. I'll have to go to the ticket office to do it.

D8BFC
Posts: 170
Joined: Thu Jan 21, 2016 9:13 am
Been Liked: 60 times
Has Liked: 66 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by D8BFC » Mon Jul 09, 2018 10:17 am

"You can however register a new clarets number and buy using that."

Hmm, doesnt sound right - i thought they said you had to have a previous purchase history to get a ticket.... a lot of new applications with AB postcodes then if not?

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Mon Jul 09, 2018 10:23 am

ClaretTony wrote:What are they supposedly lying about?
I phoned on Friday and asked if you could buy multiple home tickets with one Clarets Number and was told you could (I repeated it back to them to check).

When I came to check out today (once the website started working) it gave an error message that two tickets were on one clarets number. By the time I'd added a new Friends and Family member to my account the stand I wanted had gone.

If they'd actually told me the correct information when I spoke to them then I would have added the other Clarets Number before this morning.

With the website not working, no updates on twitter, no-one answering the phone and this it was just another example of our shonky ticketing sytem and the poor communication we've come to expect regarding it.

tybfc
Posts: 2930
Joined: Sun Jan 03, 2016 8:21 pm
Been Liked: 1138 times
Has Liked: 287 times
Location: Accrington

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by tybfc » Mon Jul 09, 2018 10:27 am

Glad it's just not me then!

ClaretTony
Posts: 33575
Joined: Thu Dec 24, 2015 3:07 pm
Been Liked: 15089 times
Has Liked: 2914 times
Location: Burnley
Contact:

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by ClaretTony » Mon Jul 09, 2018 10:31 am

aggi wrote:I phoned on Friday and asked if you could buy multiple home tickets with one Clarets Number and was told you could (I repeated it back to them to check).

When I came to check out today (once the website started working) it gave an error message that two tickets were on one clarets number. By the time I'd added a new Friends and Family member to my account the stand I wanted had gone.

If they'd actually told me the correct information when I spoke to them then I would have added the other Clarets Number before this morning.

With the website not working, no updates on twitter, no-one answering the phone and this it was just another example of our shonky ticketing sytem and the poor communication we've come to expect regarding it.
So you suggest someone has given you incorrect information over the phone and you accuse the club of lying.

ClaretTony
Posts: 33575
Joined: Thu Dec 24, 2015 3:07 pm
Been Liked: 15089 times
Has Liked: 2914 times
Location: Burnley
Contact:

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by ClaretTony » Mon Jul 09, 2018 10:31 am

aggi wrote:I phoned on Friday and asked if you could buy multiple home tickets with one Clarets Number and was told you could (I repeated it back to them to check).

When I came to check out today (once the website started working) it gave an error message that two tickets were on one clarets number. By the time I'd added a new Friends and Family member to my account the stand I wanted had gone.

If they'd actually told me the correct information when I spoke to them then I would have added the other Clarets Number before this morning.

With the website not working, no updates on twitter, no-one answering the phone and this it was just another example of our shonky ticketing sytem and the poor communication we've come to expect regarding it.
So you suggest someone has given you incorrect information over the phone and you accuse the club of lying.

quoonbeatz
Posts: 2731
Joined: Mon Jan 04, 2016 11:03 am
Been Liked: 1529 times
Has Liked: 567 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by quoonbeatz » Mon Jul 09, 2018 10:40 am

wouldn't be the first time they've lied this weekend to be fair.

thatdberight
Posts: 2550
Joined: Mon Mar 20, 2017 9:49 am
Been Liked: 665 times
Has Liked: 389 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by thatdberight » Mon Jul 09, 2018 10:42 am

I had to take out a load of tickets I didn't want but leaving the 2 I did want went through easily.

thatdberight
Posts: 2550
Joined: Mon Mar 20, 2017 9:49 am
Been Liked: 665 times
Has Liked: 389 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by thatdberight » Mon Jul 09, 2018 10:48 am

quoonbeatz wrote:wouldn't be the first time they've lied this weekend to be fair.
I'm not a fan of anything very much about the ticketing set-up at BFC but I'd always assume cock-up over conspiracy based on my experience over the last 15 years. When you look at many if the posts on here, it's more than possible that misunderstandings arise. Take this thread for example: two posts in, it's not even clear which fixture is being discussed.

It's unhelpful to state they're lying. It's both evidently an assumption and lets those who want to cheerlead for anything the club does point to it as inflammatory and jumping the gun.

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Mon Jul 09, 2018 10:55 am

ClaretTony wrote:So you suggest someone has given you incorrect information over the phone and you accuse the club of lying.
Agreed, lying isn't the right word (I've edited the original post). Incompetent is more accurate.

A frustrating morning of attempting to buy tickets that would all have been avoidable if the club had got its act together.

quoonbeatz
Posts: 2731
Joined: Mon Jan 04, 2016 11:03 am
Been Liked: 1529 times
Has Liked: 567 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by quoonbeatz » Mon Jul 09, 2018 11:04 am

thatdberight wrote:I'm not a fan of anything very much about the ticketing set-up at BFC but I'd always assume cock-up over conspiracy based on my experience over the last 15 years. When you look at many if the posts on here, it's more than possible that misunderstandings arise. Take this thread for example: two posts in, it's not even clear which fixture is being discussed.

It's unhelpful to state they're lying. It's both evidently an assumption and lets those who want to cheerlead for anything the club does point to it as inflammatory and jumping the gun.
i've always been quite supportive of them tbh but this latest debacle has been so poor they deserve harsher words.

MT03ALG
Posts: 657
Joined: Sun Jan 24, 2016 10:50 pm
Been Liked: 136 times
Has Liked: 1355 times
Location: COTTON TREE

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by MT03ALG » Mon Jul 09, 2018 1:49 pm

I also had to delete all my family and friends tickets before I could order tickets for myself but after an hour I finally succeeded in buying tickets for the two home friendly matches and the Aberdeen home game. Very complicated system to say the least....

MT03ALG
Posts: 657
Joined: Sun Jan 24, 2016 10:50 pm
Been Liked: 136 times
Has Liked: 1355 times
Location: COTTON TREE

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by MT03ALG » Mon Jul 09, 2018 1:52 pm

I also wanted to buy a ticket for Aberdeen away but am in Germany at the moment and would not be able to go in person to the ticket office to pick up the ticket. I also happen to have my passport and driving licence with me in Germany !!

Grumps
Posts: 1073
Joined: Thu Jan 21, 2016 9:15 am
Been Liked: 230 times
Has Liked: 112 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Grumps » Mon Jul 09, 2018 1:56 pm

MT03ALG wrote:I also wanted to buy a ticket for Aberdeen away but am in Germany at the moment and would not be able to go in person to the ticket office to pick up the ticket. I also happen to have my passport and driving licence with me in Germany !!
You could have picked tickets up in Aberdeen on the day

Leisure
Posts: 9120
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 1466 times
Has Liked: 4564 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Leisure » Mon Jul 09, 2018 1:57 pm

MT03ALG wrote:I also wanted to buy a ticket for Aberdeen away but am in Germany at the moment and would not be able to go in person to the ticket office to pick up the ticket. I also happen to have my passport and driving licence with me in Germany !!
Aberdeen away has been sold out since early Saturday morning. But if you had have managed to purchase one you would have been able to collect your ticket in Aberdeen.

vinrogue
Posts: 1104
Joined: Thu Jan 21, 2016 10:26 am
Been Liked: 263 times
Has Liked: 160 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by vinrogue » Mon Jul 09, 2018 1:58 pm

Anyone know why on line there are no seats available in the Cricket Field stand, my lads asked me to get their tickets in there. Buying our season ticket seats was easy,but getting my two sons (both have a Claret Number but no season ticket) and wished to have a sing song in the CFS isn't happening?

quoonbeatz
Posts: 2731
Joined: Mon Jan 04, 2016 11:03 am
Been Liked: 1529 times
Has Liked: 567 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by quoonbeatz » Mon Jul 09, 2018 2:02 pm

vinrogue wrote:Anyone know why on line there are no seats available in the Cricket Field stand, my lads asked me to get their tickets in there. Buying our season ticket seats was easy,but getting my two sons (both have a Claret Number but no season ticket) and wished to have a sing song in the CFS isn't happening?
only season ticket holders can claim their seats at the moment. general sale is next week.

Bordeauxclaret
Posts: 6069
Joined: Mon Jan 25, 2016 10:36 pm
Been Liked: 1929 times
Has Liked: 1012 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Bordeauxclaret » Mon Jul 09, 2018 2:04 pm

quoonbeatz wrote:only season ticket holders can claim their seats at the moment. general sale is next week.
Anyone with a clarets number can buy the others now.
Apart from the cricket field stand.

quoonbeatz
Posts: 2731
Joined: Mon Jan 04, 2016 11:03 am
Been Liked: 1529 times
Has Liked: 567 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by quoonbeatz » Mon Jul 09, 2018 2:45 pm

Bordeauxclaret wrote:Anyone with a clarets number can buy the others now.
Apart from the cricket field stand.
ah ok, i was going off the article
Attachments
guff.JPG
guff.JPG (24.9 KiB) Viewed 2453 times

aggi
Posts: 5088
Joined: Thu Jan 21, 2016 11:31 am
Been Liked: 1188 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by aggi » Mon Jul 09, 2018 3:26 pm

vinrogue wrote:Anyone know why on line there are no seats available in the Cricket Field stand, my lads asked me to get their tickets in there. Buying our season ticket seats was easy,but getting my two sons (both have a Claret Number but no season ticket) and wished to have a sing song in the CFS isn't happening?
I know someone (not a season ticket holder) who got a ticket in the cricket field this morning. They phoned up rather than attempting to navigate our novelty website so that may be how to do it.

Burnleybabe
Posts: 264
Joined: Sun Jan 17, 2016 9:45 pm
Been Liked: 200 times
Has Liked: 66 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Burnleybabe » Mon Jul 09, 2018 3:48 pm

bfcfan1882 wrote:Not having any luck here.

3 home games automatically in my basket – all reserved seats for myself and friends and family season ticket holders.

Try to clear basket to just buy mine – no option to choose your own seat.

Try deleting entries in the basket to just leave mine – basket empties itself half way through. Log out, log in – full basket again.

Same here finally got the 3 I wanted, then one that wasn't a season ticket holder all friends and family in basket again.

Just got the 3 I wanted and gave up.

I don't want all my friends and family in my basket when I only want to but 1 ticket

Selby Claret
Posts: 712
Joined: Fri Jan 22, 2016 2:24 pm
Been Liked: 265 times
Has Liked: 75 times
Location: On a galloping horse with a blind man

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by Selby Claret » Mon Jul 09, 2018 3:51 pm

thatdberight wrote:I had to take out a load of tickets I didn't want but leaving the 2 I did want went through easily.
Same here

ZizkovClaret
Posts: 4607
Joined: Tue Mar 01, 2016 12:50 pm
Been Liked: 1402 times
Has Liked: 1868 times
Location: Praha
Contact:

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by ZizkovClaret » Mon Jul 09, 2018 10:36 pm

Got mine sorted cant wait! Burnley in European competition then Worsley cup final on sunday. Lovely stuff and well worth flying back for

IanMcL
Posts: 16289
Joined: Fri Jan 22, 2016 5:27 pm
Been Liked: 3263 times
Has Liked: 3745 times

Re: 2018/19: Burnley v Aberdeen – Ticket Information

Post by IanMcL » Mon Jul 09, 2018 11:37 pm

Deleted the matches I did not want and secured my 2 tickets on offer.
All good.

Post Reply