Watford ticket problem

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BobHaidong
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Watford ticket problem

Post by BobHaidong » Fri Jan 18, 2019 7:34 pm

Long time lurker first time poster.

My dad is on his way down to visit family in Watford but forgot his tickets for the game. Has anybody forgotten to take their away ticket with them to a game and is there anything that can be done?

IanMcL
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Re: Watford ticket problem

Post by IanMcL » Fri Jan 18, 2019 7:42 pm

Forgot mine at Crystal Palace once. Went to ticket office there and explained. Had to purchase another, although they said they would refund, once I followed up with the original ticket detail etc. Still waiting for that refund! I did see the match though.

BobHaidong
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Re: Watford ticket problem

Post by BobHaidong » Fri Jan 18, 2019 7:52 pm

Is it worth him phoning the Burnley ticket office?

Quickenthetempo
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Re: Watford ticket problem

Post by Quickenthetempo » Fri Jan 18, 2019 7:55 pm

If you have proof of purchase ring Burnley ticket office and they will sort with Watford.

dougcollins
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Re: Watford ticket problem

Post by dougcollins » Fri Jan 18, 2019 7:58 pm

Raeding were fantastically helpful to me, they had a guy wandering round outside called 'Away Fan Liaison Officer'. Queue jumped us at the ticket window and sorted us in minutes.

BobHaidong
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Re: Watford ticket problem

Post by BobHaidong » Fri Jan 18, 2019 7:59 pm

He has taken my daughter with him and they are both season ticket holders so there should be a record that they've bought the tickets.

I'll tell him to phone the club, thanks.

Rick_Muller
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Re: Watford ticket problem

Post by Rick_Muller » Fri Jan 18, 2019 8:02 pm

If you phone the ticket office, they should be able to contact Watford and get them to do a reprint for collection at the ground - they usually do that the day before, but you may be lucky. They did it for me at Old Trafford last season, because I couldn’t get to Turf Moor to collect it at the last minute.

Failing that, I’m sure the Watford ticket office will accommodate and help.

bfcjg
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Re: Watford ticket problem

Post by bfcjg » Fri Jan 18, 2019 8:07 pm

Don't forget to send a picture of the original as proof of purchase to your dad.

ClaretTony
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Re: Watford ticket problem

Post by ClaretTony » Fri Jan 18, 2019 8:36 pm

BobHaidong wrote:Is it worth him phoning the Burnley ticket office?
That's the first thing I'd do. Ultimately it will be Watford who will make the decision, some clubs will help while others won't, but the Burnley ticket office will be able to advise.

steve_f
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Re: Watford ticket problem

Post by steve_f » Fri Jan 18, 2019 9:14 pm

If you take photos of the tickets and send the photos to your dad via watts app or email. Watford ticket office should be able to read the bar codes off the photos. Heard someone else had used this method.

MACCA
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Re: Watford ticket problem

Post by MACCA » Fri Jan 18, 2019 9:38 pm

I'd like to know how you get on here, and any result ( or not ) you might get.

IanMcL
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Re: Watford ticket problem

Post by IanMcL » Fri Jan 18, 2019 9:48 pm

Quickenthetempo wrote:If you have proof of purchase ring Burnley ticket office and they will sort with Watford.
They probably will be closed! They were when CP tried for my ticket.

J50
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Re: Watford ticket problem

Post by J50 » Fri Jan 18, 2019 9:59 pm

This happened to us funnily enough for the Watford game 2/3 years ago. The tickets never arrived in the post, and by the Thurs/Fri our ticket office said that Watford would reprint them and we collected them outside the ground; not at the Watford ticket office but from someone outside the corner of the ground at the away end. Hope you can do the same!

JohnDearyMe
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Re: Watford ticket problem

Post by JohnDearyMe » Fri Jan 18, 2019 10:48 pm

J50 wrote:This happened to us funnily enough for the Watford game 2/3 years ago. The tickets never arrived in the post, and by the Thurs/Fri our ticket office said that Watford would reprint them and we collected them outside the ground; not at the Watford ticket office but from someone outside the corner of the ground at the away end. Hope you can do the same!
Exactly the same thing happened with me. Both clubs were very helpful and i picked up my ticket on the corner too. From memory i just had to provide my name and the ticket reference number (or it might have been my clarets number) to our ticket office over the phone.

tybfc
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Re: Watford ticket problem

Post by tybfc » Fri Jan 18, 2019 11:58 pm

MACCA wrote:I'd like to know how you get on here, and any result ( or not ) you might get.
If you click on login on the top right hand corner of your screen and put your username and password it works wonders. :D :D
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tim_noone
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Re: Watford ticket problem

Post by tim_noone » Sat Jan 19, 2019 12:08 am

tybfc wrote:If you click on login on the top right hand corner of your screen and put your username and password it works wonders. :D :D
:D

MACCA
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Re: Watford ticket problem

Post by MACCA » Sat Jan 19, 2019 8:56 am

tybfc wrote:If you click on login on the top right hand corner of your screen and put your username and password it works wonders. :D :D
Yay, it worked. Cheers Tony

IanMcL
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Re: Watford ticket problem

Post by IanMcL » Sat Jan 19, 2019 9:51 am

That's where we have been going wrong!

BobHaidong
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Re: Watford ticket problem

Post by BobHaidong » Sat Jan 19, 2019 10:42 am

My wife has been to the ticket office today and its now sorted apparently. They'll reprint the tickets at Watford ticket office for my dad when they get there.

Thanks for the suggestions everyone.
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criminalclaret
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Re: Watford ticket problem

Post by criminalclaret » Sat Jan 19, 2019 11:06 am

Yeah ditto from the Brighton game a few years ago. Lost my ticket from the platform to walking off the train.

Same thing they told me to buy another one and then email me a picture of my tickets and I got reimbursed.....very straight forward so hopefully you won't have anything to worry about

JohnDearyMe
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Re: Watford ticket problem

Post by JohnDearyMe » Sat Jan 19, 2019 10:17 pm

BobHaidong wrote:My wife has been to the ticket office today and its now sorted apparently. They'll reprint the tickets at Watford ticket office for my dad when they get there.

Thanks for the suggestions everyone.
Good to hear

Bin Ont Turf
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Re: Watford ticket problem

Post by Bin Ont Turf » Sat Jan 19, 2019 10:24 pm

Another win for the ticket office.

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