Laptop, no internet, help requested!

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duncandisorderly
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Laptop, no internet, help requested!

Post by duncandisorderly » Wed Feb 20, 2019 6:57 pm

I've got a relatively old laptop (about 6 years, running windows 8.1) that I used to use as a back up for when the internet went down - it always worked fine, but i used it to store mp3's, pdfs, guitarpro files (not that I expect anyone to know what they are!) etc, but intermittently since I moved to a new place it's often lost and found the network. Now it either doesn't find my network, or finds it, asks for the password, and still won't let me connect. All other devices are fine and I've done the usual updating/restarting procedure.

Any ideas?
Ta!

Bosscat
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Re: Laptop, no internet, help requested!

Post by Bosscat » Wed Feb 20, 2019 6:59 pm

duncandisorderly wrote:I've got a relatively old laptop (about 6 years, running windows 8.1) that I used to use as a back up for when the internet went down - it always worked fine, but i used it to store mp3's, pdfs, guitarpro files (not that I expect anyone to know what they are!) etc, but intermittently since I moved to a new place it's often lost and found the network. Now it either doesn't find my network, or finds it, asks for the password, and still won't let me connect. All other devices are fine and I've done the usual updating/restarting procedure.

Any ideas?
Ta!
Windows.....

Pick a window preferably upstairs open it and chuck it out the Window.

duncandisorderly
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Re: Laptop, no internet, help requested!

Post by duncandisorderly » Wed Feb 20, 2019 7:02 pm

Bosscat wrote:Windows.....

Pick a window preferably upstairs open it and chuck it out the Window.

Oh don't be a snob and help a claret out.

Tricky Trevor
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Re: Laptop, no internet, help requested!

Post by Tricky Trevor » Wed Feb 20, 2019 7:02 pm

Can’t help with your net problem but I’d be getting all your files transferred onto a backup hard drive before it packs in altogether.

ClaretMoffitt
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Re: Laptop, no internet, help requested!

Post by ClaretMoffitt » Wed Feb 20, 2019 7:27 pm

can you get a connection when you hardwire it?

Bosscat
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Re: Laptop, no internet, help requested!

Post by Bosscat » Wed Feb 20, 2019 7:28 pm

duncandisorderly wrote:Oh don't be a snob and help a claret out.
Can you not see a joke ffs duncan.

duncandisorderly
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Re: Laptop, no internet, help requested!

Post by duncandisorderly » Wed Feb 20, 2019 7:35 pm

Bosscat wrote:Can you not see a joke ffs duncan.

Oh don't be like that! On the internet it's a fine line between a mac snob and a helpful chap. It's like Audi or BMW drivers vs everyone else. Mac snobs won't help windows users, Audi drivers own the roads. Twas ever thus.

duncandisorderly
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Re: Laptop, no internet, help requested!

Post by duncandisorderly » Wed Feb 20, 2019 7:37 pm

ClaretMoffitt wrote:can you get a connection when you hardwire it?
I haven't tried as I'd need both the length of the Titanic and the depth where the Titanic is now to make it reach.

Or take it to a different part of the building. I'll try tomorrow. If it works with a direct connection, then what?

Imploding Turtle
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Re: Laptop, no internet, help requested!

Post by Imploding Turtle » Wed Feb 20, 2019 7:41 pm

duncandisorderly wrote:I haven't tried as I'd need both the length of the Titanic and the depth where the Titanic is now to make it reach.

Or take it to a different part of the building. I'll try tomorrow. If it works with a direct connection, then what?
Create a hotspot with your phone and see if you can connect to the hotspot. If you cant then the network card's probably ******.

Also make sure your router is broadcasting in both 2.4ghz and 5.0 ghz. You said you're quite a distance from the router so it could be that you're trying to connect to 5.0ghz wifi when you need to be connecting to 2.4ghz due to range and obstacles.

WestMidsClaret
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Re: Laptop, no internet, help requested!

Post by WestMidsClaret » Wed Feb 20, 2019 7:49 pm

duncandisorderly wrote:I've got a relatively old laptop (about 6 years, running windows 8.1) that I used to use as a back up for when the internet went down - it always worked fine, but i used it to store mp3's, pdfs, guitarpro files (not that I expect anyone to know what they are!) etc, but intermittently since I moved to a new place it's often lost and found the network. Now it either doesn't find my network, or finds it, asks for the password, and still won't let me connect. All other devices are fine and I've done the usual updating/restarting procedure.

Any ideas?
Ta!
Have you tried to Shut it down by holding the power button then fire it up again and whilst loading it should come up with a few options try "safe mode with network". See if it's connected it it has then restart it the correct way.

The missus has an oldish laptop for work and sometimes the WiFi icon disappears altogether and disconnects so I have to do this.
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Bosscat
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Re: Laptop, no internet, help requested!

Post by Bosscat » Thu Feb 21, 2019 3:42 pm

duncandisorderly wrote:Oh don't be like that! On the internet it's a fine line between a mac snob and a helpful chap. It's like Audi or BMW drivers vs everyone else. Mac snobs won't help windows users, Audi drivers own the roads. Twas ever thus.
Neither a Mac owner nor a Audi driver.

I used to be a Locksmith before I retired.
On the Lancashire Blackburnegraph I was asked about how to get into the boot of a 2005 5 series Beemer with a flat battery. (He is a Rovers troll but I thought he was OK at the time and was a bit of a joker)

Jokingly I said an angle grinder works well....

As an aside I told him the name of an auto locksmith near him .... the sad pr!ck went off on one and became very abusive that I wouldn't help him.
I tried to point out I did doors, windows and furniture but not Cars or Safes.... as they are specialised....

Still the sad bugger gave me abuse.....

Ah well I suppose there are people out there with no sense of humour.

Needless to say I am not a computer engineer either ... take a joke man lifes too bloody short :D

duncandisorderly
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Re: Laptop, no internet, help requested!

Post by duncandisorderly » Thu Feb 21, 2019 6:52 pm

Right, having completely ignored all advice given so far, (not through ignorance [well, partly ignorance....I don't understand what the Turtle told me to do!...], just circumstance), tonight it's been different.
I did a restart, tried to connect, put in the network password and, like last time (which I didn't mention), it asked me if I wanted this device to connect with other devices, to which I said no. Lo and behold, it worked! For about half an hour. Then it drops, then I do it again and it works, then it drops etc etc.
New symptom, new fault?

Bosscat
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Re: Laptop, no internet, help requested!

Post by Bosscat » Thu Feb 21, 2019 7:01 pm

duncandisorderly wrote:Right, having completely ignored all advice given so far, (not through ignorance [well, partly ignorance....I don't understand what the Turtle told me to do!...], just circumstance), tonight it's been different.
I did a restart, tried to connect, put in the network password and, like last time (which I didn't mention), it asked me if I wanted this device to connect with other devices, to which I said no. Lo and behold, it worked! For about half an hour. Then it drops, then I do it again and it works, then it drops etc etc.
New symptom, new fault?
Download and files you need then do a factory reset.... then Windows......

Pick a Window any window :lol: :lol: :lol:

Or bite the bullet and take it into a Computer repair shop.

theroyaldyche
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Re: Laptop, no internet, help requested!

Post by theroyaldyche » Thu Feb 21, 2019 7:12 pm

Imploding Turtle wrote:Create a hotspot with your phone and see if you can connect to the hotspot. If you cant then the network card's probably ******.

Also make sure your router is broadcasting in both 2.4ghz and 5.0 ghz. You said you're quite a distance from the router so it could be that you're trying to connect to 5.0ghz wifi when you need to be connecting to 2.4ghz due to range and obstacles.
Just ethernet it up.to the router

duncandisorderly
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Re: Laptop, no internet, help requested!

Post by duncandisorderly » Thu Feb 21, 2019 7:13 pm

theroyaldyche wrote:Just ethernet it up.to the router

It's a long way away and means drilling through ceilings. Or floors. Depending on your point of view.
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whiffa
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Re: Laptop, no internet, help requested!

Post by whiffa » Thu Feb 21, 2019 8:40 pm

- What anti-virus do you use? Try uninstalling it completely (and running a removal tool if you can work out how).
- Check and complete all Windows Updates by connecting the laptop to your router on an ethernet cable rather than wireless

- neither of the above help, uninstall the wireless driver from Device Manager and restart your computer. It should auto-install a basic wireless driver on boot.

Very unlikely it's a faulty component, 99% of repairs are software related. That's where I'd start.

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Re: Laptop, no internet, help requested!

Post by Rick_Muller » Thu Feb 21, 2019 9:02 pm

Check the power management on the network card, it is likely that your laptop is turning it off for you

Jakubclaret
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Re: Laptop, no internet, help requested!

Post by Jakubclaret » Thu Feb 21, 2019 9:03 pm

Bosscat wrote:Windows.....

Pick a window preferably upstairs open it and chuck it out the Window.
Not a bad idea, I'd upgrade & use linux as a OS.

Imploding Turtle
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Re: Laptop, no internet, help requested!

Post by Imploding Turtle » Thu Feb 21, 2019 9:16 pm

duncandisorderly wrote:It's a long way away and means drilling through ceilings. Or floors. Depending on your point of view.
But it's a laptop.
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Jakubclaret
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Re: Laptop, no internet, help requested!

Post by Jakubclaret » Thu Feb 21, 2019 9:25 pm

duncandisorderly wrote:It's a long way away and means drilling through ceilings. Or floors. Depending on your point of view.
If you don't want to use bluetooth or wifi enabled devices, you may need to drill to hardwire.

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Re: Laptop, no internet, help requested!

Post by Funkydrummer » Thu Feb 21, 2019 9:37 pm

Try routing your signal using TP Link (or similar) which uses your ring main as a conduit
for the signal current. You can then use it as wifi or hard wire it to the unit in the room.

NB This will only work if the ring main serves both floors/rooms in question.

https://www.amazon.co.uk/TL-WPA4220KIT- ... i+extender" onclick="window.open(this.href);return false;

basil6345789
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Re: Laptop, no internet, help requested!

Post by basil6345789 » Thu Feb 21, 2019 11:55 pm

It's good practice to ensure the date and time are accurate (it can drift).
If they're a long way out it can bugger up things.

duncandisorderly
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Re: Laptop, no internet, help requested!

Post by duncandisorderly » Wed Feb 27, 2019 1:24 pm

Imploding Turtle wrote:But it's a laptop.

:lol: I live above a shop, which is closed when I'm in.
It works fine connected directly to the router.

New fault seems to be that it finds my network, connects for 30 seconds, disconnects, won't automatically reconnect. I can manually find the network and connect again then the same thing happens.

This only happens when I'm using spotify. If I'm just using a browser I have no problems.

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Re: Laptop, no internet, help requested!

Post by tim_noone » Wed Feb 27, 2019 10:41 pm

What a boring thred... bring back the political ones!

Bosscat
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Re: Laptop, no internet, help requested!

Post by Bosscat » Thu Feb 28, 2019 2:06 pm

tim_noone wrote:What a boring thred... bring back the political ones!
Noooooooooooo Noooooooooooo and thrice Noooooooooooo

kritichris
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Re: Laptop, no internet, help requested!

Post by kritichris » Thu Feb 28, 2019 3:31 pm

Get a wifi dongle for about £3 and connect it to your laptop via USB and see if that works.

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