Seat swaps announced

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Quickenthetempo
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Seat swaps announced

Postby Quickenthetempo » Mon Apr 08, 2019 3:49 pm


# 2
ZizkovClaret
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Re: Seat swaps announced

Postby ZizkovClaret » Mon Apr 08, 2019 4:23 pm

Am i reading it right that there is no facility to do it other than in person? What year are we in again?

# 3
claretdj
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Re: Seat swaps announced

Postby claretdj » Mon Apr 08, 2019 4:36 pm

ZizkovClaret wrote:Am i reading it right that there is no facility to do it other than in person? What year are we in again?

Surely they can put the available seats up online and if you want to swap you can? What about fans who live a long distance from the turf? :roll:

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Barry_Chuckle
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Re: Seat swaps announced

Postby Barry_Chuckle » Mon Apr 08, 2019 5:13 pm

So, from what I can gather, I 'll be unable to see what's available online, therefore I'm expected to take a day off work, drive 2 hours to see if there are any better seats available, if there aren't it will be waste of a day.

FFS :roll:
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taio
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Re: Seat swaps announced

Postby taio » Mon Apr 08, 2019 5:17 pm

Barry_Chuckle wrote:So, from what I can gather, I 'll be unable to see what's available online, therefore I'm expected to take a day off work, drive 2 hours to see if there are any better seats available, if there aren't it will be waste of a day.

FFS :roll:


Just try ringing the ticket on those dates in May.
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Quickenthetempo
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Re: Seat swaps announced

Postby Quickenthetempo » Mon Apr 08, 2019 5:27 pm

taio wrote:Just try ringing the ticket on those dates in May.

I know you're trying to be helpful but it clearly says come into the ticket office with your ST cards. They will need proof who is swapping and any change in price will have to be sorted there and then.

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taio
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Re: Seat swaps announced

Postby taio » Mon Apr 08, 2019 5:30 pm

Quickenthetempo wrote:I know you're trying to be helpful but it clearly says come into the ticket office with your ST cards. They will need proof who is swapping and any change in price will have to be sorted there and then.


Just suggesting it's worth a try even if it's just enquiring about the availability of seats before travelling long distances perhaps unnecessarily
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# 8
Quickenthetempo
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Re: Seat swaps announced

Postby Quickenthetempo » Mon Apr 08, 2019 5:39 pm

taio wrote:Just suggesting it's worth a try even if it's just enquiring about the availability of seats before travelling long distances perhaps unnecessarily

They might be better off just nipping in the ticket office pre match if early enough on Saturday and asking the question.

It would be helpful if the club could put images up of the seats available at the start. Even if you still have to go down the ticket office.

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ZizkovClaret
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Re: Seat swaps announced

Postby ZizkovClaret » Mon Apr 08, 2019 6:24 pm

Its beyond me that they cant book the staff on some overtime and have a shift after the last game v Arsenal, get some pizzas in and pay overtime, and do it when ST holders are most likely to be there

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Foulthrow
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Re: Seat swaps announced

Postby Foulthrow » Mon Apr 08, 2019 7:49 pm

You can’t “come into the ticket office” you have to stand on the street and try to speak to some sullen youth through a ridiculously low window whilst the traffic drowns out what he mumbles.

At least, that’s what happened last time I went.

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Claretmatt4
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Re: Seat swaps announced

Postby Claretmatt4 » Mon Apr 08, 2019 8:51 pm

14th to 18th May? Why only four days?
I only want to move further down the stand!

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Burnleyareback2
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Re: Seat swaps announced

Postby Burnleyareback2 » Mon Apr 08, 2019 9:08 pm

I blame the manager, Dyche Out

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SalisburyClaret
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Re: Seat swaps announced

Postby SalisburyClaret » Mon Apr 08, 2019 9:35 pm

500 mile round trip, probably 8-9 hours in the car. All because they can’t set up a website in a competent manner. It’s been the same for 2 decades.
Just Pathetic

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Rick_Muller
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Re: Seat swaps announced

Postby Rick_Muller » Mon Apr 08, 2019 10:34 pm

SalisburyClaret wrote:500 mile round trip, probably 8-9 hours in the car. All because they can’t set up a website in a competent manner. It’s been the same for 2 decades.
Just Pathetic

Same for me, I’m hoping common sense prevails in an e-mail

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cricketfieldclarets
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Re: Seat swaps announced

Postby cricketfieldclarets » Mon Apr 08, 2019 10:45 pm

Barry_Chuckle wrote:So, from what I can gather, I 'll be unable to see what's available online, therefore I'm expected to take a day off work, drive 2 hours to see if there are any better seats available, if there aren't it will be waste of a day.

FFS :roll:


Ring them up on the freepho…. Actually!

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BleedingClaret
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Re: Seat swaps announced

Postby BleedingClaret » Tue Apr 09, 2019 8:55 am

Can I move the bloke behind me
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Rick_Muller
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Re: Seat swaps announced

Postby Rick_Muller » Tue Apr 09, 2019 8:59 am

BleedingClaret wrote:Can I move the bloke behind me

where do you sit...? (just checking it's not me...! ;) )

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Funkydrummer
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Re: Seat swaps announced

Postby Funkydrummer » Tue Apr 09, 2019 9:23 am

BleedingClaret wrote:Can I move the bloke behind me


Brilliant, just brilliant.

Made me laugh out loud, cheers.
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Garforth Claret
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Re: Seat swaps announced

Postby Garforth Claret » Tue Apr 09, 2019 9:34 am

It would be helpful if someone from the club would respond around how they can accommodate requests from people that don’t live near the club and as such shouldn’t be expected to travel without any certainty that there is value in doing so. I would be happy to manage this by phone.

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BleedingClaret
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Re: Seat swaps announced

Postby BleedingClaret » Tue Apr 09, 2019 5:29 pm

Rick_Muller wrote:where do you sit...? (just checking it's not me...! ;) )


If you have constantly referred to Burnley players as dickheads that much that your nickname is now dickhead then yes it’s you if not your ok
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Foulthrow
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Re: Seat swaps announced

Postby Foulthrow » Tue Apr 16, 2019 1:25 pm

Rick_Muller wrote:Same for me, I’m hoping common sense prevails in an e-mail


I sent an email into the club last week asking about seat swaps but got no response.

Have you tried Rick? Did they respond?

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Re: Seat swaps announced

Postby Rick_Muller » Tue Apr 16, 2019 1:37 pm

Foulthrow wrote:I sent an email into the club last week asking about seat swaps but got no response.

Have you tried Rick? Did they respond?

They did. I was advised to phone during the seat swap week, I'd chase their e-mail though and ask again as I dont think that calling would apply to everyone and I dont think they'd want everyone phoning to swap seats without being instructed to like I was. Hope that helps.
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Foulthrow
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Re: Seat swaps announced

Postby Foulthrow » Tue Apr 16, 2019 1:43 pm

Rick_Muller wrote:They did. I was advised to phone during the seat swap week, I'd chase their e-mail though and ask again as I dont think that calling would apply to everyone and I dont think they'd want everyone phoning to swap seats without being instructed to like I was. Hope that helps.


Thanks - I do live close - just didn't want to waste a day's holiday trying to secure a seat swap that might be impossible anyway.
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Foulthrow
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Re: Seat swaps announced

Postby Foulthrow » Thu Apr 18, 2019 10:44 am

Rick_Muller wrote:They did. I was advised to phone during the seat swap week, I'd chase their e-mail though and ask again as I dont think that calling would apply to everyone and I dont think they'd want everyone phoning to swap seats without being instructed to like I was. Hope that helps.


Just an update for others interested. I did get an email back and, although it looks unlikely that I can get the swap that I want, the ticket office did address my questions. Thanks to the ticket office for this, they’ve saved me a wasted day off work.
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Quickenthetempo
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Re: Seat swaps announced

Postby Quickenthetempo » Thu Apr 18, 2019 11:21 am

Foulthrow wrote:Thanks - I do live close - just didn't want to waste a day's holiday trying to secure a seat swap that might be impossible anyway.

Did they give you the impression most people have renewed? Or even gained extra ST holders?

Oops quoted your wrong post.

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Foulthrow
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Re: Seat swaps announced

Postby Foulthrow » Thu Apr 18, 2019 11:57 am

Quickenthetempo wrote:Did they give you the impression most people have renewed? Or even gained extra ST holders?

Oops quoted your wrong post.


I was hoping to get an extra seat near me - I'm JHU block 6 - they said that everyone had renewed around me and in the row above and below. However, they did say that there are "plenty of options for two seats together in various blocks" in the JHU.
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