Ticket contact details at Burnley FC

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Leisure
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Ticket contact details at Burnley FC

Post by Leisure » Thu Jul 18, 2019 9:53 am

A number of people on here have been having difficulty in making contact with the club regarding ticket purchase and enquiries and I've been asked to share the official contact numbers -


Ticket Hotline: 0844 807 1882
All standard matchday and season ticket purchases.
NB: Calls to 0844 numbers cost 7p per minute from a BT landline, but will vary depending on your phone company, or if using a mobile phone.

General Enquiries: 01282 446800
Please note, standard matchday tickets or season tickets cannot be purchased on this number. This number should be used if a supporter has an issue with their account, needs to query direct debit, or has accesibility issues.

Fax: 01282 700014

General e-mail:
Customer Services/General: info@burnleyfc.com
Ticket office queries: ticketoffice@burnleyfc.com
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JimMcDonald
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Re: Ticket contact details at Burnley FC

Post by JimMcDonald » Thu Jul 18, 2019 11:27 am

Daylight robbery. 7p a min. It should be free.

We are a joke club in every aspect.
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MACCA
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Re: Ticket contact details at Burnley FC

Post by MACCA » Thu Jul 18, 2019 11:45 am

Very harsh to say every aspect, think it's just a case of maximising profits where ever possible.

And whilst people keep paying it or turning a bling eye, sadly it will happen more and more.
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Steve1956
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Re: Ticket contact details at Burnley FC

Post by Steve1956 » Thu Jul 18, 2019 11:47 am

JimMcDonald wrote:Daylight robbery. 7p a min. It should be free.

We are a joke club in every aspect.
Rubbish!
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Leisure
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Re: Ticket contact details at Burnley FC

Post by Leisure » Thu Jul 18, 2019 1:13 pm

JimMcDonald wrote:Daylight robbery. 7p a min. It should be free.

We are a joke club in every aspect.
Well I've read some crazy comments on here over the years but that one has just gone to the top of the list!
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JimMcDonald
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Re: Ticket contact details at Burnley FC

Post by JimMcDonald » Thu Jul 18, 2019 2:10 pm

Leisure wrote:Well I've read some crazy comments on here over the years but that one has just gone to the top of the list!
Abit like your prices to some away games. Robbery
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Devils_Advocate
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Re: Ticket contact details at Burnley FC

Post by Devils_Advocate » Thu Jul 18, 2019 2:14 pm

He's done you there Leisure :D
These 4 users liked this post: JimMcDonald KRBFC Dyched Murger
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Dyched
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Re: Ticket contact details at Burnley FC

Post by Dyched » Thu Jul 18, 2019 2:30 pm

Devils_Advocate wrote:He's done you there Leisure :D
How do you think he affords his Bugatti?
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Leisure
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Re: Ticket contact details at Burnley FC

Post by Leisure » Thu Jul 18, 2019 2:47 pm

Dyched wrote:How do you think he affords his Bugatti?
And my shares in Wetherspoons! ;)
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Leisure
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Re: Ticket contact details at Burnley FC

Post by Leisure » Thu Jul 18, 2019 2:49 pm

JimMcDonald wrote:Abit like your prices to some away games. Robbery
Cheap as chips!
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Leisure
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Re: Ticket contact details at Burnley FC

Post by Leisure » Mon Jul 29, 2019 1:36 pm

Bump.
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mybloodisclaret
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Re: Ticket contact details at Burnley FC

Post by mybloodisclaret » Mon Jul 29, 2019 3:47 pm

Thanks Leisure.
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TomMcGibbon
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Re: Ticket contact details at Burnley FC

Post by TomMcGibbon » Mon Jul 29, 2019 3:53 pm

Make sure you don’t ring the old ticket office number I had saved in my phone. Rang for days and days thinking it was busy on the other end. Turns out they “can’t” disconnect the old phone line and it cost me £20+ in phone bills.
Surely they could put a recorded message on there or something to stop folk ringing more than once.
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Leisure
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Re: Ticket contact details at Burnley FC

Post by Leisure » Mon Jul 29, 2019 5:03 pm

TomMcGibbon wrote:Make sure you don’t ring the old ticket office number I had saved in my phone. Rang for days and days thinking it was busy on the other end. Turns out they “can’t” disconnect the old phone line and it cost me £20+ in phone bills.
Surely they could put a recorded message on there or something to stop folk ringing more than once.
Didn't know that you still have to pay for a call even if no one answers!
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thelaughingclaret
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Re: Ticket contact details at Burnley FC

Post by thelaughingclaret » Mon Jul 29, 2019 5:14 pm

JimMcDonald wrote:Daylight robbery. 7p a min. It should be free.

We are a joke club in every aspect.
Awful comment. The club should charge £70 a minute as we are skint at the moment, can’t afford to buy anyone after all. That 7p just helps to cover the week to week running of the club.
The fans should certainly be fleeced for all they have to make sure the club can just about top up the electricity metre for the week.
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TomMcGibbon
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Re: Ticket contact details at Burnley FC

Post by TomMcGibbon » Mon Jul 29, 2019 10:25 pm

Leisure wrote:Didn't know that you still have to pay for a call even if no one answers!

Nobody answers but a recorded message comes on saying “Welcome to Burnley Football Club -the home of the Clarets- nobody is available to answer your call please try again” etc , and you are charged for hearing the 20-30 second message
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Leisure
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Re: Ticket contact details at Burnley FC

Post by Leisure » Mon Jul 29, 2019 10:53 pm

TomMcGibbon wrote:Nobody answers but a recorded message comes on saying “Welcome to Burnley Football Club -the home of the Clarets- nobody is available to answer your call please try again” etc , and you are charged for hearing the 20-30 second message
That’s not good. What was the number that you rung?
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TomMcGibbon
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Re: Ticket contact details at Burnley FC

Post by TomMcGibbon » Tue Jul 30, 2019 12:39 pm

Leisure wrote:That’s not good. What was the number that you rung?

Not sure what it was I deleted it soon as I got my phone bill !
Not only did I get charged for the calls but I missed out on tickets as the game had sold out by the time I got the new number.
Emailed the club about it and they said they couldn't disconnect the old line and tough luck basically.
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Leisure
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Re: Ticket contact details at Burnley FC

Post by Leisure » Tue Jul 30, 2019 4:01 pm

Seems very strange that a number can't be disconnected.
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IanMcL
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Re: Ticket contact details at Burnley FC

Post by IanMcL » Wed Jul 31, 2019 2:37 am

Bump
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Leisure
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Re: Ticket contact details at Burnley FC

Post by Leisure » Wed Jul 31, 2019 8:21 pm

Bump.
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