Mobile phone help needed please
Mobile phone help needed please
If it is relevant I have a One Plus 6 mobile
Irritation number 1
Whenever I am typing anything on my phone text messages the O2 message saying how much money balance I have keeps coming on my screen over whatever I am looking at telling me my O2 phone balance every 5 - 10 seconds predominantly on text message app
How can I stop this happening?
irritation number 2
And also if I am inactive for about 5 seconds then the mobile light goes off
How can I increase it to about 15 seconds?
And yes I know that will use up more juice on my battery
Thanks
Irritation number 1
Whenever I am typing anything on my phone text messages the O2 message saying how much money balance I have keeps coming on my screen over whatever I am looking at telling me my O2 phone balance every 5 - 10 seconds predominantly on text message app
How can I stop this happening?
irritation number 2
And also if I am inactive for about 5 seconds then the mobile light goes off
How can I increase it to about 15 seconds?
And yes I know that will use up more juice on my battery
Thanks
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Re: Mobile phone help needed please
For 2 it'll be in settings.
For 1 are you PAYG?
For 1 are you PAYG?
Re: Mobile phone help needed please
I have just managed to up the time my mobile phone light stays on
It was on 30 seconds which I know it was not on anywhere near that long
I know how to change it now so I will just keep an eye on it and see how it is
And yes I am with O2 PAYG so that's why it comes up on my screen to inform me how much I have in my O2 balance
But it keeps coming on every 5 - 10 seconds which is so irritating as it covers half of the screen so I have to press ok on it to get rid of it and then it comes back time and time again
It was on 30 seconds which I know it was not on anywhere near that long
I know how to change it now so I will just keep an eye on it and see how it is
And yes I am with O2 PAYG so that's why it comes up on my screen to inform me how much I have in my O2 balance
But it keeps coming on every 5 - 10 seconds which is so irritating as it covers half of the screen so I have to press ok on it to get rid of it and then it comes back time and time again
Re: Mobile phone help needed please
I have just managed to up the time my mobile phone light stays on
It was on 30 seconds which I know it was not on anywhere near that long
I know how to change it now so I will just keep an eye on it and see how it is
And yes I am with O2 PAYG so that's why it comes up on my screen to inform me how much I have in my O2 balance
But it keeps coming on every 5 - 10 seconds which is so irritating as it covers half of the screen so I have to press ok on it to get rid of it and then it comes back time and time again
I have just checked that my phone screen stays on for 1 minute like I have changed it to and yes the light stayed on for exactly 1 minute which is much better for me
It was on 30 seconds which I know it was not on anywhere near that long
I know how to change it now so I will just keep an eye on it and see how it is
And yes I am with O2 PAYG so that's why it comes up on my screen to inform me how much I have in my O2 balance
But it keeps coming on every 5 - 10 seconds which is so irritating as it covers half of the screen so I have to press ok on it to get rid of it and then it comes back time and time again
I have just checked that my phone screen stays on for 1 minute like I have changed it to and yes the light stayed on for exactly 1 minute which is much better for me
Re: Mobile phone help needed please
So now it is just getting rid of the 02 balance keep coming on my screen every few seconds
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Re: Mobile phone help needed please
This isn't a direct fix, but I would strongly recommend going on a contract. I'm with THREE and as long as you don't need to speak to them, it's costing me about £14 a month - unlimited texts, Internet and calls.
This user liked this post: Bosscat
Re: Mobile phone help needed please
Never used this phone m8 but try here...mkmel wrote:If it is relevant I have a One Plus 6 mobile
Irritation number 1
Whenever I am typing anything on my phone text messages the O2 message saying how much money balance I have keeps coming on my screen over whatever I am looking at telling me my O2 phone balance every 5 - 10 seconds predominantly on text message app
How can I stop this happening?
irritation number 2
And also if I am inactive for about 5 seconds then the mobile light goes off
How can I increase it to about 15 seconds?
And yes I know that will use up more juice on my battery
Thanks
https://www.oneplus.com/uk/support/manuals" onclick="window.open(this.href);return false;
Re: Mobile phone help needed please
The wifes with O2 Payg ... her balance pops up every time she sends texts or calls anyone (its not a smartphone with tinterweb though so can't comment on mkmels problem)FactualFrank wrote:This isn't a direct fix, but I would strongly recommend going on a contract. I'm with THREE and as long as you don't need to speak to them, it's costing me about £14 a month - unlimited texts, Internet and calls.
Re: Mobile phone help needed please
I have just rung O2 and I think my call was taken by someone in South Africa
Very understanding and helpful and she has put the wheels in motion and in about 3 hours time the O2 balance information on my screen will go forever
Very understanding and helpful and she has put the wheels in motion and in about 3 hours time the O2 balance information on my screen will go forever
Re: Mobile phone help needed please
On PAYG with O2 I pay £10 a month and I get 5000 texts 500 minutes of calls and 2GB of dataFactualFrank wrote:This isn't a direct fix, but I would strongly recommend going on a contract. I'm with THREE and as long as you don't need to speak to them, it's costing me about £14 a month - unlimited texts, Internet and calls.
Do you get completely unlimited calls and unlimited data?
And do you get the phone for that or do you actually own your phone?
Last edited by mkmel on Mon Oct 07, 2019 6:01 pm, edited 1 time in total.
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Re: Mobile phone help needed please
Our new IT guy has just moved here from Australia. He comes from a LAN down under.Bosscat wrote:The wifes with O2 Payg ... her balance pops up every time she sends texts or calls anyone (its not a smartphone with tinterweb though so can't comment on mkmels problem)
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Re: Mobile phone help needed please
Scroll down from the top twice and press the cog.
Go to display > advanced > screen timeout. Change the setting there.
As for the credit popup, I think that's a short code or something you "dial" to turn that feature off
Go to display > advanced > screen timeout. Change the setting there.
As for the credit popup, I think that's a short code or something you "dial" to turn that feature off
Re: Mobile phone help needed please
I read your post and 5 seconds later, this appeared!mkmel wrote:I have just managed to up the time my mobile phone light stays on
It was on 30 seconds which I know it was not on anywhere near that long
I know how to change it now so I will just keep an eye on it and see how it is
And yes I am with O2 PAYG so that's why it comes up on my screen to inform me how much I have in my O2 balance
But it keeps coming on every 5 - 10 seconds which is so irritating as it covers half of the screen so I have to press ok on it to get rid of it and then it comes back time and time again
I have just checked that my phone screen stays on for 1 minute like I have changed it to and yes the light stayed on for exactly 1 minute which is much better for me
Number 2 is definitely settings. Number 1 ring O2 and they will either adjust it or tell you how Mel.
Good luck.
Re: Mobile phone help needed please
FactualFrank wrote:Our new IT guy has just moved here from Australia. He comes from a LAN down under.
Hope you don't start dancing like Beyonce or Nikki Minaj ... I simply cannot stand "Men who Twerk"
Hmmmm did that work .... not sure
My Mrs was in the kitchen on her mobile phone this morning ... I walked in and gave her a shove ... she stumbled and recovered ...
She said "What you doing that for )
I said "Just checking your balance dear"
Hmmmm another one .... not sure
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Re: Mobile phone help needed please
Nowadays you can get sim only deals for only six or seven quid a month and you'll get unlimited talk/text and a couple of GB of data thrown in.
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Re: Mobile phone help needed please
2 Gb can go like that *snaps fingers*.Billy Balfour wrote:Nowadays you can get sim only deals for only six or seven quid a month and you'll get unlimited talk/text and a couple of GB of data thrown in.
Re: Mobile phone help needed please
Mines 8 quid a month with BT unlimited texts and minutes with 3gb data.... I only view high data stuff at home or where there is wi-fiBilly Balfour wrote:Nowadays you can get sim only deals for only six or seven quid a month and you'll get unlimited talk/text and a couple of GB of data thrown in.
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Re: Mobile phone help needed please
Voxi sim only. Free calls, texts and 6gb or 15gb data for £10 pcm or £15 pcm respectively. No contract - can cancel whenever.
Last edited by taio on Mon Oct 07, 2019 7:36 pm, edited 1 time in total.
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Re: Mobile phone help needed please
It's my personal mobile, not my business one. I use wifi at home. EE sim only - unlimited talk/text and a 2GB for £6.00.FactualFrank wrote:2 Gb can go like that *snaps fingers*.
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Re: Mobile phone help needed please
Only a matter of time before we get free contracts. The companies will earn from sponsorship/adverts completely.
This user liked this post: Billy Balfour
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Re: Mobile phone help needed please
I get a text every month as my “bundle” is running out and they advise which tariff they think would suit me - I started on a £15 a month tariff but kept getting messages I should go cheaper and I’ve never had a problem being on the £12 a month plan. Also the odd times I have ran out of data with a day or 2 to go I get a text off them to say they’ve thrown in an extra gb of data for free that month to see me over.
I also like how I can also track my data/mins/text allowance anytime too through the app and top up through the app even if my tariff expires and I have no WiFi. (They must just always allow you to connect to giffgaff even with no data).
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