Season tickets

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claret3561
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Season tickets

Post by claret3561 » Mon Feb 17, 2020 9:27 am

As early bird season tickets have gone on sale today I've been online to buy one for the cricket field at £329 but every time i go to checkout it comes up as 390 anybody got any idea why. Cheers

wilks_bfc
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Re: Season tickets

Post by wilks_bfc » Mon Feb 17, 2020 9:32 am

Well if it’s any consolation, I’ve just been online to buy my godsons in the JMU expecting to pay £90 and it’s come up as £50 :)

cricketfieldclarets
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Re: Season tickets

Post by cricketfieldclarets » Mon Feb 17, 2020 9:42 am

claret3561 wrote:
Mon Feb 17, 2020 9:27 am
As early bird season tickets have gone on sale today I've been online to buy one for the cricket field at £329 but every time i go to checkout it comes up as 390 anybody got any idea why. Cheers
Think 329 is for renewals. But I may be wrong. Probably am.

Burnley1989
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Re: Season tickets

Post by Burnley1989 » Mon Feb 17, 2020 9:53 am

wilks_bfc wrote:
Mon Feb 17, 2020 9:32 am
Well if it’s any consolation, I’ve just been online to buy my godsons in the JMU expecting to pay £90 and it’s come up as £50 :)
I’ll get them to sort it for you Wilks ;)

yorkyclaret
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Re: Season tickets

Post by yorkyclaret » Mon Feb 17, 2020 10:44 am

Just out of interest, say someone who had an arthritic knee, was having difficulty watching from the Bob Lord because of pain in knee when leg folded, but didn't want to move to the lovely new disabled stands, would he (or she) be able to buy a childs season ticket for the next seat, to facilitate stretching out a bit? Would he (or she) actually need any proof of having a child to buy said ticket?

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Re: Season tickets

Post by Grumps » Mon Feb 17, 2020 10:56 am

yorkyclaret wrote:
Mon Feb 17, 2020 10:44 am
Just out of interest, say someone who had an arthritic knee, was having difficulty watching from the Bob Lord because of pain in knee when leg folded, but didn't want to move to the lovely new disabled stands, would he (or she) be able to buy a childs season ticket for the next seat, to facilitate stretching out a bit? Would he (or she) actually need any proof of having a child to buy said ticket?
I think you'll need a name, do you not know an under 18 who's details you could use

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Re: Season tickets

Post by yorkyclaret » Mon Feb 17, 2020 11:18 am

No, could he (or she) just invent a name?

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Re: Season tickets

Post by Grumps » Mon Feb 17, 2020 11:47 am

yorkyclaret wrote:
Mon Feb 17, 2020 11:18 am
No, could he (or she) just invent a name?
They'll need a name, date of birth, address etc for a clarets number

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Re: Season tickets

Post by ayrshireclaret83 » Mon Feb 17, 2020 12:31 pm

Is it still the same ghat if I buy a season ticket but cannot use it that someone cannot use it in my place?

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Re: Season tickets

Post by wilks_bfc » Mon Feb 17, 2020 12:35 pm

ayrshireclaret83 wrote:
Mon Feb 17, 2020 12:31 pm
Is it still the same ghat if I buy a season ticket but cannot use it that someone cannot use it in my place?
If they are in same "category" or below as you then shouldn't be an issue ie if you have an adult ticket then anybody should be able to use it, but if you have a child or senior, an adult couldnt use it

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Re: Season tickets

Post by ayrshireclaret83 » Mon Feb 17, 2020 12:41 pm

wilks_bfc wrote:
Mon Feb 17, 2020 12:35 pm
If they are in same "category" or below as you then shouldn't be an issue ie if you have an adult ticket then anybody should be able to use it, but if you have a child or senior, an adult couldnt use it
Was wondering more if I got one for me and the wife if she didn’t go could a mate come instead.

IE would it be an issue with a male entering on a female ticket

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Re: Season tickets

Post by Bosscat » Mon Feb 17, 2020 12:42 pm

Season tickets sorted for my Brother and myself....

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Re: Season tickets

Post by wilks_bfc » Mon Feb 17, 2020 12:44 pm

ayrshireclaret83 wrote:
Mon Feb 17, 2020 12:41 pm
Was wondering more if I got one for me and the wife if she didn’t go could a mate come instead.

IE would it be an issue with a male entering on a female ticket
No - it only flashes up the category when scanned.

Although you could ask him to where a dress & wig to make sure :lol:
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steve1264b
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Re: Season tickets

Post by steve1264b » Mon Feb 17, 2020 12:47 pm

Ive just logged in and my season tickets are not in the basket (i pay up front) anyone else had this problem?

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Re: Season tickets

Post by steve1264b » Mon Feb 17, 2020 12:52 pm

sorry found a special renewal link.

Bosscat
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Re: Season tickets

Post by Bosscat » Mon Feb 17, 2020 12:53 pm

ayrshireclaret83 wrote:
Mon Feb 17, 2020 12:41 pm
Was wondering more if I got one for me and the wife if she didn’t go could a mate come instead.

IE would it be an issue with a male entering on a female ticket
My sister occasionally uses my ticket (as she takes my brother who doesnt drive) if I am away on holiday, and has never had any problem.

All that comes up on the screen in the ticket booth is "Adult" and "Enter" in green..... then the turnstile releases...

The only problem you would have, is someone using a concession season card ie A young bloke/lass using a senior card or a middle aged bloke/woman using a youngsters season card.

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Re: Season tickets

Post by Bosscat » Mon Feb 17, 2020 12:54 pm

steve1264b wrote:
Mon Feb 17, 2020 12:47 pm
Ive just logged in and my season tickets are not in the basket (i pay up front) anyone else had this problem?
Same here then found renewal link :D

beddie
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Re: Season tickets

Post by beddie » Mon Feb 17, 2020 12:55 pm

claret3561. Looks like steve1264b has found a special link so if yours still doesn't work I'd give the ticket office a ring.

claret3561
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Re: Season tickets

Post by claret3561 » Mon Feb 17, 2020 12:58 pm

Problem sorted I'd clicked on premiership instead of all. It seems if you only want one if were in the premier then you pay full price

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Re: Season tickets

Post by yorkyclaret » Mon Feb 17, 2020 1:06 pm

Grumps wrote:
Mon Feb 17, 2020 11:47 am
They'll need a name, date of birth, address etc for a clarets number
Thanks, but do they check that you are giving genuine details, or could someone just make up a 4 year old at their own address?

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Re: Season tickets

Post by ClaretTony » Mon Feb 17, 2020 1:16 pm

yorkyclaret wrote:
Mon Feb 17, 2020 1:06 pm
Thanks, but do they check that you are giving genuine details, or could someone just make up a 4 year old at their own address?
You have to provide proof of age

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Re: Season tickets

Post by Rileybobs » Mon Feb 17, 2020 1:22 pm

Does anybody know what date are season ticket seats reserved until? Looking at getting one for my son in the JMU but there's no availability near me at the moment.

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Re: Season tickets

Post by Grumps » Mon Feb 17, 2020 1:23 pm

ClaretTony wrote:
Mon Feb 17, 2020 1:16 pm
You have to provide proof of age
I know youngsters under 18 who only gave a date of birth over the phone to obtain a clarets number, and have since bought season tickets, however they do exist and the details correct, but didn't have to provide any physical proof of age

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Re: Season tickets

Post by Sproggy » Mon Feb 17, 2020 1:24 pm

We've been in the JMU for the last 12 years or so but the kids are at an age now where it's cheaper for us to move across to the Cricketfield. What's the process - we want to do a stand-swap not a seat swap?

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Re: Season tickets

Post by wilks_bfc » Mon Feb 17, 2020 1:37 pm

ClaretTony wrote:
Mon Feb 17, 2020 1:16 pm
You have to provide proof of age
We didn’t have to prove for my 4yo nephew for this season, although he was with us when we went to the ticket office to do it.

I also didn’t need to prove it when I registered my godson, who was 11 at the time, for a clarets number during the season

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Re: Season tickets

Post by ClaretTony » Mon Feb 17, 2020 1:48 pm

Info I was given is incorrect then if proof of age is not required

Grumps
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Re: Season tickets

Post by Grumps » Mon Feb 17, 2020 1:52 pm

I should have added 6 years onto my age when I registered all those years ago, I could have an over 65 ticket now :D :D

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Re: Season tickets

Post by Foulthrow » Mon Feb 17, 2020 5:11 pm

I've just been on trying to buy tickets for my two lads who are both under 10 in the JMU but it comes up as £50 and not free. Anyone know why?

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Re: Season tickets

Post by ClaretTony » Mon Feb 17, 2020 5:30 pm

Foulthrow wrote:
Mon Feb 17, 2020 5:11 pm
I've just been on trying to buy tickets for my two lads who are both under 10 in the JMU but it comes up as £50 and not free. Anyone know why?
Have you tried to order alongside your own or is yours already on a direct debit? I can only assume it is charging you for an unaccompanied child ticket.

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Re: Season tickets

Post by Foulthrow » Mon Feb 17, 2020 6:14 pm

ClaretTony wrote:
Mon Feb 17, 2020 5:30 pm
Have you tried to order alongside your own or is yours already on a direct debit? I can only assume it is charging you for an unaccompanied child ticket.
No. Trying to do it separately as a new order. I want to get one adult and two kids together in JMU. Is it only free for renewals?

claret3561
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Re: Season tickets

Post by claret3561 » Mon Feb 17, 2020 6:26 pm

Foulthrow wrote:
Mon Feb 17, 2020 6:14 pm
No. Trying to do it separately as a new order. I want to get one adult and two kids together in JMU. Is it only free for renewals?
You haven't done what I did have you and chosen premiership instead of all. Mine was showing 390 instead of 329 until I changed it. Mine was also a new order

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Re: Season tickets

Post by Granny WeatherWax » Mon Feb 17, 2020 7:11 pm

Bosscat wrote:
Mon Feb 17, 2020 12:42 pm
Season tickets sorted for my Brother and myself....
How do you sort them if you already have one? Mine just renews.

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Re: Season tickets

Post by Bosscat » Mon Feb 17, 2020 7:12 pm

Granny WeatherWax wrote:
Mon Feb 17, 2020 7:11 pm
How do you sort them if you already have one? Mine just renews.
We pay for ours annually not monthly ...

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Re: Season tickets

Post by Granny WeatherWax » Mon Feb 17, 2020 7:13 pm

Bosscat wrote:
Mon Feb 17, 2020 7:12 pm
We pay for ours annually not monthly ...
Gotcha

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Re: Season tickets

Post by ClaretTony » Mon Feb 17, 2020 7:50 pm

Foulthrow wrote:
Mon Feb 17, 2020 6:14 pm
No. Trying to do it separately as a new order. I want to get one adult and two kids together in JMU. Is it only free for renewals?
It won’t have linked them with yours so will charge for them. Probably best contacting the ticket office and they should be able to sort it.
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Re: Season tickets

Post by wilks_bfc » Mon Feb 17, 2020 8:15 pm

You can’t get the “free one” online. You have to contact the office
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Re: Season tickets

Post by Dark Cloud » Mon Feb 17, 2020 8:23 pm

Grumps wrote:
Mon Feb 17, 2020 10:56 am
I think you'll need a name, do you not know an under 18 who's details you could use
Careful how you answer that as it could be used in court!! :roll:

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Re: Season tickets

Post by dsr » Mon Feb 17, 2020 10:43 pm

ayrshireclaret83 wrote:
Mon Feb 17, 2020 12:41 pm
Was wondering more if I got one for me and the wife if she didn’t go could a mate come instead.

IE would it be an issue with a male entering on a female ticket
My mother hasn't been on much this year and a man has used her ticket instead. Besides, in this day and age, they aren't allowed to ask!! ;)

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Re: Season tickets

Post by ayrshireclaret83 » Tue Feb 18, 2020 9:49 am

2 season tickets bought this morning

Can’t wait for this now normally make 5-10 games a season but going to have more incentive not to miss games when I’ve already paid even though it’s a long day on the train
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alboclaret
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Re: Season tickets

Post by alboclaret » Tue Feb 18, 2020 10:11 am

Grumps wrote:
Mon Feb 17, 2020 11:47 am
They'll need a name, date of birth, address etc for a clarets number
I'm would be happy to sell them my lads ID......reasonable price too :?

Vintage Claret
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Re: Season tickets

Post by Vintage Claret » Tue Feb 18, 2020 11:46 am

If you pay for your ST by Direct Debit installments I take it that it will still renew automatically (unless you cancel) as in previous seasons?

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Re: Season tickets

Post by beddie » Tue Feb 18, 2020 11:59 am

Vintage Claret. That's correct as I read it. The club do it all for you. Mine renewed that way this last season.

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Re: Season tickets

Post by Leisure » Tue Feb 18, 2020 12:24 pm

ayrshireclaret83 wrote:
Tue Feb 18, 2020 9:49 am
2 season tickets bought this morning

Can’t wait for this now normally make 5-10 games a season but going to have more incentive not to miss games when I’ve already paid even though it’s a long day on the train
'Away' games are the best ones! :D

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Re: Season tickets

Post by Funkydrummer » Tue Feb 18, 2020 12:29 pm

It's important to note that the club's website states that existing season ticket holders must retain
their existing card over the summer and it will be re-activated ready for season 20/21.

Don't destroy them boys and girls.

You have been warned. :D :D

Here is a link to the website and you will see that it doesn't mention re-activation of the card if you
pay up front and NOT by DD. Clarification may be needed for those affected.

https://www.burnleyfootballclub.com/tic ... n-tickets/

Once opened, click on how to purchase.

It all seems a liitle over complicated to me, but hey ho. :o
Last edited by Funkydrummer on Tue Feb 18, 2020 12:37 pm, edited 2 times in total.

wilks_bfc
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Re: Season tickets

Post by wilks_bfc » Tue Feb 18, 2020 12:31 pm

Vintage Claret wrote:
Tue Feb 18, 2020 11:46 am
If you pay for your ST by Direct Debit installments I take it that it will still renew automatically (unless you cancel) as in previous seasons?
Correct - although you still have to renew the free U12 ticket. I know thats not on the DD, but more than likely the adult ticket you have with it, is

I pay for my current Season Ticket by Direct Debit
If you are one of the thousands of supporters who currently pay for your 2019/2020 season ticket via Direct debit we have great news! You don't need to do a thing, sit back keep your current seaoncard safe over the summer and we'll reactivate it for the first league game of the 2020/2021 season.

We look forward to welcoming you to Turf Moor again next season!

All Direct Debit payers will soon receive a letter informing of the renewal and confirming the frozen price. If you don't want to continue on the autorenewal, instructions of how to 'Opt Out' of a 2020/2021 season ticket will also be included in this letter.

Please note: If you have a free U12 or PA season ticket these cannot be auto renewed. In these cases you will need to contact the ticket office and request for the ticket to be renewed.
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ClaretTony
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Re: Season tickets

Post by ClaretTony » Tue Feb 18, 2020 5:29 pm

Vintage Claret wrote:
Tue Feb 18, 2020 11:46 am
If you pay for your ST by Direct Debit installments I take it that it will still renew automatically (unless you cancel) as in previous seasons?
Yes, will be like that year on year now until you cancel or they scrap the direct debit.
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Goobs
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Re: Season tickets

Post by Goobs » Tue Feb 18, 2020 11:39 pm

having not had a season ticket since 2010-2011 season, I decided to get one again this year (4 of us in total). Just been online to do it and the online ticketing is down so going to have to wait a little longer.

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Re: Season tickets

Post by mdd2 » Wed Feb 19, 2020 11:10 am

Just tried to renew and on line sales suspended presently

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Re: Season tickets

Post by ClaretTony » Wed Feb 19, 2020 6:04 pm

Beauty of the direct debit for me is I can't forget to renew.

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Re: Season tickets

Post by damo_whitehead » Fri Feb 21, 2020 11:27 am

I assume the seat swap option will be in the close season as usual? Am I right in thinking you have to do that in person at the ticket office?

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