Urgent Computer Help Needed!!

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Alanstevensonsgloves
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Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 10:24 am

Another question to the wise wisdom of UTC,

This morning, while cleaning up files, I accidentally chose the wrong version to save when putting a file into a folder where another file of the same name existed. Unfortunately this file is my database which I work on an update every day. The version I now have was last updated Oct 2019!

I called Windows support and they are unable to fix. Anyone know what I can do next?

:shock: :o

dushanbe
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Re: Urgent Computer Help Needed!!

Post by dushanbe » Fri Apr 03, 2020 10:25 am

Just use your back up

Funkydrummer
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Re: Urgent Computer Help Needed!!

Post by Funkydrummer » Fri Apr 03, 2020 10:27 am

Do you have a restore point that you can go back to ?

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Re: Urgent Computer Help Needed!!

Post by FactualFrank » Fri Apr 03, 2020 10:28 am

Alanstevensonsgloves wrote:
Fri Apr 03, 2020 10:24 am
Another question to the wise wisdom of UTC,

This morning, while cleaning up files, I accidentally chose the wrong version to save when putting a file into a folder where another file of the same name existed. Unfortunately this file is my database which I work on an update every day. The version I now have was last updated Oct 2019!

I called Windows support and they are unable to fix. Anyone know what I can do next?

:shock: :o
So you saved and overwrote an existing file?

Alanstevensonsgloves
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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 10:31 am

No restore points, no back up. Checked 'previous versions' and they all relate to the old file

FF - I was given the option of choosing which file to overwrite and I clicked to overwrite the latest version of the two files by accident.

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Re: Urgent Computer Help Needed!!

Post by ClaretAndJew » Fri Apr 03, 2020 10:36 am

Do you have or use any other drives or cloud drives where it may have saved?

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Re: Urgent Computer Help Needed!!

Post by ClaretAndJew » Fri Apr 03, 2020 10:37 am


Alanstevensonsgloves
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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 10:40 am

It was saved on the one drive, but now it i just showing the old file there.

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 10:42 am

Thanks C&J, currently running the trail version to see if it finds it. Do you use it often or know how to best use it?

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 10:47 am

The ticked one is the file I need. C&J, I presume I pay the USD70 and that file returns? Anything I need to know / do before I commit? Any chance it will still fail?

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Re: Urgent Computer Help Needed!!

Post by ŽižkovClaret » Fri Apr 03, 2020 10:53 am

Alanstevensonsgloves wrote:
Fri Apr 03, 2020 10:47 am
The ticked one is the file I need. C&J, I presume I pay the USD70 and that file returns? Anything I need to know / do before I commit? Any chance it will still fail?
Try first selecting "show hidden files" from the control panel, you might have an invisible back up there

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 10:59 am

ZizkovClaret wrote:
Fri Apr 03, 2020 10:53 am
Try first selecting "show hidden files" from the control panel, you might have an invisible back up there
I have enabled 'show hidden files and folders.' Now where do I look?

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Re: Urgent Computer Help Needed!!

Post by ClaretAndJew » Fri Apr 03, 2020 11:01 am

Alanstevensonsgloves wrote:
Fri Apr 03, 2020 10:47 am
The ticked one is the file I need. C&J, I presume I pay the USD70 and that file returns? Anything I need to know / do before I commit? Any chance it will still fail?
Follow the steps in there first mate, I think it offers you advice on how to do it before purchasing the software.

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Re: Urgent Computer Help Needed!!

Post by ŽižkovClaret » Fri Apr 03, 2020 11:02 am

Checking.

In the meantime try this: https://www.howtogeek.com/220986/how-to ... ery-tools/

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Re: Urgent Computer Help Needed!!

Post by ŽižkovClaret » Fri Apr 03, 2020 11:06 am

This also looks potentially like a free version of the one wanting you to pay 79USD

https://howtorecover.me/recuva-recover- ... windows-10

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 11:11 am

Cheers Zizkov. MY computer is 1 month old and I haven't set up any restore points etc. I will do that later though following that guide.

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 11:45 am

C&J, the file that easues has found is the non up-to-date version :(
Checked by comparing file sizes and it is the same as the non-up-to-date file.

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Re: Urgent Computer Help Needed!!

Post by BertiesBeehole » Fri Apr 03, 2020 11:58 am

If your computer is only a month old do you have it on your old machine? Won’t be up to date but maybe more recent than the October version

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Re: Urgent Computer Help Needed!!

Post by BertiesBeehole » Fri Apr 03, 2020 12:05 pm

Also I can highly recommend this piece of free software which backs up (or more accurately synchronises) any drive/folders/files you preselect to a harddrive with the click of a button. It assesses what has been altered since the previous backup and only copies that over so is very quick.

Use it everyday on my folder of over 500gb and only takes a few minutes. I can then use the backup harddrive to sync with another laptop/PC so I have the same folder of data in both places up to date.

Really helps as well when you accidently delete or overwrite something as you have a backup at hand.

Part of my daily routine now. Really recommend it!!
http://www.ascomp.de/en/products/show/p ... nchredible

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 12:07 pm

BertiesBeehole wrote:
Fri Apr 03, 2020 11:58 am
If your computer is only a month old do you have it on your old machine? Won’t be up to date but maybe more recent than the October version
Good thinking but I wiped it an sent it back to retail store. It was on my One Drive, but I cannot recover it from there as I have overwritten it!

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 12:08 pm

BertiesBeehole wrote:
Fri Apr 03, 2020 12:05 pm
Also I can highly recommend this piece of free software which backs up (or more accurately synchronises) any drive/folders/files you preselect to a harddrive with the click of a button. It assesses what has been altered since the previous backup and only copies that over so is very quick.

Use it everyday on my folder of over 500gb and only takes a few minutes. I can then use the backup harddrive to sync with another laptop/PC so I have the same folder of data in both places up to date.

Really helps as well when you accidently delete or overwrite something as you have a backup at hand.

Part of my daily routine now. Really recommend it!!
http://www.ascomp.de/en/products/show/p ... nchredible
Thanks BBH, I always thought that as all my files are stored in One Drive, that would be safe enough. The problem I am now finding is that OD does save a separate copy of stuff!

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Re: Urgent Computer Help Needed!!

Post by FactualFrank » Fri Apr 03, 2020 12:09 pm

I think the technical term for when this happens is... fu*ked.

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 12:19 pm

Yep FF I think so too! I'm gonna do live chat with the easeus people when they get out of bed in the US. If they cannot help me... no-one can :oops:

And I'll have to figure a way of how to blag to my clients why there monthly reports are a bit vague for March!!!

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Re: Urgent Computer Help Needed!!

Post by aggi » Fri Apr 03, 2020 12:21 pm

Alanstevensonsgloves wrote:
Fri Apr 03, 2020 12:07 pm
Good thinking but I wiped it an sent it back to retail store. It was on my One Drive, but I cannot recover it from there as I have overwritten it!
OneDrive sometimes has version history depending on what the file is and your scheme. If you click on the 3 dots next to a file you may have the option.
Clipboard01.jpg
Clipboard01.jpg (46.43 KiB) Viewed 2373 times
Otherwise, I suspect you're done for.

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Re: Urgent Computer Help Needed!!

Post by Alanstevensonsgloves » Fri Apr 03, 2020 12:42 pm

Hi Aggi, that just takes me back to the version history of the old file that I accidentally kept.

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