Season T

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Quickenthetempo
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Re: Season T

Post by Quickenthetempo » Mon May 18, 2020 6:02 pm

Burnley will not of paid City the money before the game took place.

And would be fools if they paid after the game didn't take place.

cricketfieldclarets
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Re: Season T

Post by cricketfieldclarets » Thu May 21, 2020 4:39 pm

Siddo wrote:
Mon May 18, 2020 7:23 am
Really impressed with Jet 2. They gave us a bottle of fizz when we flew to Rome to celebrate our 40th anniversary in September. Nice touch.
Long shot I know, but do you know Keith Woof at Jet 2?
Jet2 voted best airline during covid19 https://www.yorkshireeveningpost.co.uk/ ... -yZt2Hgvcc

Grumps
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Re: Season T

Post by Grumps » Thu May 21, 2020 4:51 pm

cricketfieldclarets wrote:
Thu May 21, 2020 4:39 pm
Jet2 voted best airline during covid19 https://www.yorkshireeveningpost.co.uk/ ... -yZt2Hgvcc
Just seen that, and was about the post it. Cannot praise them enough

Claret Till I Die
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Re: Season T

Post by Claret Till I Die » Tue May 26, 2020 8:13 am

Just noticed that my second payment for this season's tickets has been taken today

claretonthecoast1882
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Re: Season T

Post by claretonthecoast1882 » Tue May 26, 2020 8:15 am

Claret Till I Die wrote:
Tue May 26, 2020 8:13 am
Just noticed that my second payment for this season's tickets has been taken today

The payment was always going to be taken

ClaretTony
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Re: Season T

Post by ClaretTony » Tue May 26, 2020 9:11 am

Claret Till I Die wrote:
Tue May 26, 2020 8:13 am
Just noticed that my second payment for this season's tickets has been taken today
Everyone's has who opted not to cancel

Blackrod
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Re: Season T

Post by Blackrod » Tue May 26, 2020 9:15 am

Not sure they should be collecting payments when they will not be able to offer a full season of games. What happens to people who cancel having paid some payments and others who have paid in full already ?

ClaretTony
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Re: Season T

Post by ClaretTony » Tue May 26, 2020 9:17 am

Blackrod wrote:
Tue May 26, 2020 9:15 am
Not sure they should be collecting payments when they will not be able to offer a full season of games. What happens to people who cancel having paid some payments and others who have paid in full already ?
Given the option to cancel when the announcement was made

Bordeauxclaret
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Re: Season T

Post by Bordeauxclaret » Tue May 26, 2020 12:05 pm

Has anyone received an email about the refund yet?

Sheedyclaret
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Re: Season T

Post by Sheedyclaret » Tue May 26, 2020 12:43 pm

The emails are being sent out this Friday i believe
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wilks_bfc
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Re: Season T

Post by wilks_bfc » Fri May 29, 2020 10:16 am

Email received today

ClaretTony
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Re: Season T

Post by ClaretTony » Fri May 29, 2020 10:16 am

Mine has just arrived
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Zlatan
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Re: Season T

Post by Zlatan » Fri May 29, 2020 10:18 am

me too - I'll probably just leave the value on the team card to use to purchase next seasons shirt and some other bits.

MarkGreen
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Re: Season T

Post by MarkGreen » Fri May 29, 2020 10:22 am

Anyone know what the refund value is for a full adult ticket? Seems odd but I just let my direct debit renew year on year so I don’t actually know how much a season ticket was this year...

The per match value of a £329 season ticket is £17.31. Based over four matches the full refund value would be £69.24. - I suspect my adult ticket is considerable more than £329 (I’m James Hargreaves lower)

wilks_bfc
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Re: Season T

Post by wilks_bfc » Fri May 29, 2020 10:22 am

Zlatan wrote:
Fri May 29, 2020 10:18 am
me too - I'll probably just leave the value on the team card to use to purchase next seasons shirt and some other bits.

Can you use card points for online purchases?
Don't recall seeing that option when online shopping

wilks_bfc
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Re: Season T

Post by wilks_bfc » Fri May 29, 2020 10:26 am

MarkGreen wrote:
Fri May 29, 2020 10:22 am
Anyone know what the refund value is for a full adult ticket? Seems odd but I just let my direct debit renew year on year so I don’t actually know how much a season ticket was this year...

The per match value of a £329 season ticket is £17.31. Based over four matches the full refund value would be £69.24. - I suspect my adult ticket is considerable more than £329 (I’m James Hargreaves lower)
This years prices but frozen from last year
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ClaretTony
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Re: Season T

Post by ClaretTony » Fri May 29, 2020 10:27 am

MarkGreen wrote:
Fri May 29, 2020 10:22 am
Anyone know what the refund value is for a full adult ticket? Seems odd but I just let my direct debit renew year on year so I don’t actually know how much a season ticket was this year...

The per match value of a £329 season ticket is £17.31. Based over four matches the full refund value would be £69.24. - I suspect my adult ticket is considerable more than £329 (I’m James Hargreaves lower)
Not sure how much it is in there but take a look at your monthly payment and then multiply it by 48 and divide by 19

ClaretTony
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Re: Season T

Post by ClaretTony » Fri May 29, 2020 10:27 am

wilks_bfc wrote:
Fri May 29, 2020 10:22 am
Can you use card points for online purchases?
Don't recall seeing that option when online shopping

Don't think you can

Dy1geo
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Re: Season T

Post by Dy1geo » Fri May 29, 2020 10:28 am

If you choose to keep points on card and use for future ST would the future ST have to be paid in full?

burnmark
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Re: Season T

Post by burnmark » Fri May 29, 2020 10:30 am

Dy1geo wrote:
Fri May 29, 2020 10:28 am
If you choose to keep points on card and use for future ST would the future ST have to be paid in full?
I think points can only be used for merchandise and not tickets.

Dy1geo
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Re: Season T

Post by Dy1geo » Fri May 29, 2020 10:32 am

burnmark wrote:
Fri May 29, 2020 10:30 am
I think points can only be used for merchandise and not tickets.
It says on email points can be used for future season ticket

ClaretTony
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Re: Season T

Post by ClaretTony » Fri May 29, 2020 10:33 am

Dy1geo wrote:
Fri May 29, 2020 10:32 am
It says on email points can be used for future season ticket
It does - reads: "Points can be used as payment towards a future season ticket or in one of our Clarets Stores for retail items and merchandise."

wilks_bfc
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Re: Season T

Post by wilks_bfc » Fri May 29, 2020 10:35 am

ClaretTony wrote:
Fri May 29, 2020 10:27 am
Don't think you can
Didn't think so.

Claim refund it is then

Dy1geo
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Re: Season T

Post by Dy1geo » Fri May 29, 2020 10:36 am

ClaretTony wrote:
Fri May 29, 2020 10:33 am
It does - reads: "Points can be used as payment towards a future season ticket or in one of our Clarets Stores for retail items and merchandise."

Just wanting to know if you be able to use points against a future ST if paying on Direct Debit.

ClaretTony
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Re: Season T

Post by ClaretTony » Fri May 29, 2020 10:37 am

Dy1geo wrote:
Fri May 29, 2020 10:36 am
Just wanting to know if you be able to use points against a future ST if paying on Direct Debit.
I'll try to get an answer on that but I don't see why not. But what is a future season ticket? Are they referring to 2021/22 season given a lot of people have already committed to 2020/21?

wilks_bfc
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Re: Season T

Post by wilks_bfc » Fri May 29, 2020 10:39 am

ClaretTony wrote:
Fri May 29, 2020 10:37 am
I'll try to get an answer on that but I don't see why not. But what is a future season ticket? Are they referring to 2021/22 season given a lot of people have already committed to 2020/21?
Baring in mind the points "expire" on June 30th 2021 then the 2021/22 season is the only season it could be used on

Sheedyclaret
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Re: Season T

Post by Sheedyclaret » Fri May 29, 2020 10:40 am

Am i reading correctly we cant do anything till the 15th of june?

ClaretTony
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Re: Season T

Post by ClaretTony » Fri May 29, 2020 10:41 am

Sheedyclaret wrote:
Fri May 29, 2020 10:40 am
Am i reading correctly we cant do anything till the 15th of june?
Yes, when the club staff are expected to return to work.

But that's fine if you look back at what was originally said - info by today and payments by a date in late June.
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burnmark
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Re: Season T

Post by burnmark » Fri May 29, 2020 10:42 am

Dy1geo wrote:
Fri May 29, 2020 10:32 am
It says on email points can be used for future season ticket
Ah fair enough. Just based my judgement on what Teamcard points could be used for before. If this is the case my decision isn’t as clear cut as before. Would be handy putting it towards another ST.

Cheers.

Sheedyclaret
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Re: Season T

Post by Sheedyclaret » Fri May 29, 2020 10:47 am

Fair play to the club good options given and email arrived on said date. .

Bosscat
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Re: Season T

Post by Bosscat » Fri May 29, 2020 10:51 am

E-mail arrived this morning as promised by the club.....

claretdj
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Re: Season T

Post by claretdj » Fri May 29, 2020 11:05 am

Shouldn't there be an option 4?
All premier league clubs can donate to lower league clubs to stop them going bust!

wilks_bfc
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Re: Season T

Post by wilks_bfc » Fri May 29, 2020 11:10 am

claretdj wrote:
Fri May 29, 2020 11:05 am
Shouldn't there be an option 4?
All premier league clubs can donate to lower league clubs to stop them going bust!
Not sure what difference my £82 will make tbh, but the Premier League clubs have been asked for £200m between them to support the Championship, L1 & L2

Barry_Chuckle
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Re: Season T

Post by Barry_Chuckle » Fri May 29, 2020 11:13 am

No email reveived here yet :cry:

2 Bee Holed
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Re: Season T

Post by 2 Bee Holed » Fri May 29, 2020 11:27 am

ClaretTony wrote:
Fri May 29, 2020 10:27 am
Not sure how much it is in there but take a look at your monthly payment and then multiply it by 48 and divide by 19
Surely it's multiply it by 12 then divide by 19?

Then for total refund you multiply this answer by 4.

TVC15
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Re: Season T

Post by TVC15 » Fri May 29, 2020 11:28 am

2 Bee Holed wrote:
Fri May 29, 2020 11:27 am
Surely it's multiply it by 12 then divide by 19?

Then for total refund you multiply this answer by 4.
Why don’t you try both and see what you get ?!!!

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Re: Season T

Post by 2 Bee Holed » Fri May 29, 2020 11:31 am

Barry_Chuckle wrote:
Fri May 29, 2020 11:13 am
No email reveived here yet :cry:
I shouldn't panic yet, the links to donate or claim a refund will not be working until Mon 15th June.
Believe me, I have tried it. :lol:

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Re: Season T

Post by 2 Bee Holed » Fri May 29, 2020 11:32 am

TVC15 wrote:
Fri May 29, 2020 11:28 am
Why don’t you try both and see what you get ?!!!
Oh No. I was also a maths teacher once !!!!!!!!
:lol: :lol: :lol: :oops:
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ClaretTony
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Re: Season T

Post by ClaretTony » Fri May 29, 2020 11:36 am

2 Bee Holed wrote:
Fri May 29, 2020 11:27 am
Surely it's multiply it by 12 then divide by 19?

Then for total refund you multiply this answer by 4.
and what is 4 multiplied by 12?

Monthly payment x 48 / 19 is exactly the same as monthly payment x 12 / 19 x 4

ClaretTony
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Re: Season T

Post by ClaretTony » Fri May 29, 2020 11:37 am

2 Bee Holed wrote:
Fri May 29, 2020 11:32 am
Oh No. I was also a maths teacher once !!!!!!!!
:lol: :lol: :lol: :oops:
I'm a mathematician - I'm only pleased you weren't one of my maths teachers :D :D :D

claretonthecoast1882
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Re: Season T

Post by claretonthecoast1882 » Fri May 29, 2020 11:41 am

ClaretTony wrote:
Fri May 29, 2020 11:37 am
I'm a mathematician - I'm only pleased you weren't one of my maths teachers :D :D :D

Glad I didn't first look at it and think surely it should be 12 :D

wilks_bfc
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Re: Season T

Post by wilks_bfc » Fri May 29, 2020 11:41 am

2 Bee Holed wrote:
Fri May 29, 2020 11:32 am
Oh No. I was also a maths teacher once !!!!!!!!
:lol: :lol: :lol: :oops:
Got to admit, it took me a while to work out why x48 as "mentally" that is saying you have made 48 monthly payments :lol:

Murger
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Re: Season T

Post by Murger » Fri May 29, 2020 12:23 pm

No email received yet.

bfcbri
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Re: Season T

Post by bfcbri » Fri May 29, 2020 12:31 pm

Received my email today which I am glad the club have gone down this route but nothing on it mentions about tickets bought for the City away game

Does anyone know what is happening regarding these tickets?

UTC

claretonthecoast1882
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Re: Season T

Post by claretonthecoast1882 » Fri May 29, 2020 12:33 pm

bfcbri wrote:
Fri May 29, 2020 12:31 pm
Received my email today which I am glad the club have gone down this route but nothing on it mentions about tickets bought for the City away game

Does anyone know what is happening regarding these tickets?

UTC


Match tickets purchased online and over the phone using a credit/debit card will be automatically refunded back to the paying card. This process is set to be completed between the dates 5th June & 12th June and requires no further action from supporters.
Supporters who paid for their match tickets in person at the ticket office have the following three options to claim their refund when the ticket office reopens on 15th June: By calling in to the Turf Moor Ticket Office (please ensure you have proof of ID and you know your Clarets Number), by calling the ticket office on 01282 446800 (Option 2 or 3) or by using the refund application form linked below.
Please note, once club staff are back in the offices on Monday 15th June the link below will become active and supporters will be able to claim refunds. Thank you for your patience.
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wilks_bfc
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Re: Season T

Post by wilks_bfc » Fri May 29, 2020 12:34 pm

bfcbri wrote:
Fri May 29, 2020 12:31 pm
Received my email today which I am glad the club have gone down this route but nothing on it mentions about tickets bought for the City away game

Does anyone know what is happening regarding these tickets?

UTC
If you click the refund button
Match Ticket Refunds
Supporters who purchased tickets for; Manchester City (away), Watford (home), Sheffield United (home), Wolverhampton Wanderers (home) or Brighton & Hove Albion (home), will have the cost of their match tickets refunded in the following ways.

Match tickets purchased online and over the phone using a credit/debit card will be automatically refunded back to the paying card. This process is set to be completed between the dates 5th June & 12th June and requires no further action from supporters.
Supporters who paid for their match tickets in person at the ticket office have the following three options to claim their refund when the ticket office reopens on 15th June: By calling in to the Turf Moor Ticket Office (please ensure you have proof of ID and you know your Clarets Number), by calling the ticket office on 01282 446800 (Option 2 or 3) or by using the refund application form linked below.
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