Return to Turf Moor Update

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fidelcastro
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Re: Return to Turf Moor Update

Post by fidelcastro » Sat Dec 12, 2020 2:52 pm

I haven't read all the thread, but can someone explain why we have to pay for this game, should you want to attend, even though we're already paying for it by DD or in some cases having paid for a ST upfront.

:?

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Re: Return to Turf Moor Update

Post by dsr » Sat Dec 12, 2020 2:54 pm

Rileybobs wrote:
Sat Dec 12, 2020 2:50 pm
It does add something to your life. It enables you to simply gain access into venues such as Turf Moor.
That's true. And if they said you must wear a purple trouser suit to get into Turf Moor, then buying a purple Trouser Suit would add something to my life in the same way. But why can't they make proper provision for people that don't? Or if, as you say, they have already made proper provision - why can't they say so?

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Re: Return to Turf Moor Update

Post by Winstonswhite » Sat Dec 12, 2020 2:54 pm

You pay for it out of your “credit” that’s built up since March

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Re: Return to Turf Moor Update

Post by dsr » Sat Dec 12, 2020 2:55 pm

fidelcastro wrote:
Sat Dec 12, 2020 2:52 pm
I haven't read all the thread, but can someone explain why we have to pay for this game, should you want to attend, even though we're already paying for it by DD or in some cases having paid for a ST upfront.

:?
I don't think you have to pay. I think you can have it deducted from the balance the club already has, so when the end-of-season refunds (or next season discounts) are calculated, you will get less back than people who didn't go on.

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Re: Return to Turf Moor Update

Post by fidelcastro » Sat Dec 12, 2020 2:56 pm

Winstonswhite wrote:
Sat Dec 12, 2020 2:54 pm
You pay for it out of your “credit” that’s built up since March
Does that mean my DD stops next month?

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Re: Return to Turf Moor Update

Post by Rileybobs » Sat Dec 12, 2020 2:57 pm

dsr wrote:
Sat Dec 12, 2020 2:54 pm
That's true. And if they said you must wear a purple trouser suit to get into Turf Moor, then buying a purple Trouser Suit would add something to my life in the same way. But why can't they make proper provision for people that don't? Or if, as you say, they have already made proper provision - why can't they say so?
Very odd comparison. If you don't want to own one then that's fine but I'm sure there are lots of ways that a smart phone would add something to your life.

I don't know whether or what provision the club has made. But if you contact them I'm sure they'll be happy to assist.
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Re: Return to Turf Moor Update

Post by dsr » Sat Dec 12, 2020 3:00 pm

Rileybobs wrote:
Sat Dec 12, 2020 2:57 pm
Very odd comparison. If you don't want to own one then that's fine but I'm sure there are lots of ways that a smart phone would add something to your life.

I don't know whether or what provision the club has made. But if you contact them I'm sure they'll be happy to assist.
I'm fairly sure the net benefits of a smartphone are worth less I want to pay. But I may be wrong, so perhaps you could give me some examples of what I'm missing? I'm willing to be convinced.

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Re: Return to Turf Moor Update

Post by jrgbfc » Sat Dec 12, 2020 3:03 pm

If they insist on people having the track and trace app then even older smartphones can't seem to download it.

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Re: Return to Turf Moor Update

Post by Rileybobs » Sat Dec 12, 2020 3:08 pm

dsr wrote:
Sat Dec 12, 2020 3:00 pm
I'm fairly sure the net benefits of a smartphone are worth less I want to pay. But I may be wrong, so perhaps you could give me some examples of what I'm missing? I'm willing to be convinced.
I didn't say you're missing anything. I'm not missing anything by not owning a helicopter (similarly daft analogy to yours). But I can recognise that owning a helicopter would add something to my life.

I can't believe I'm actually going to list some of the potential benefits of owning a smartphone, but here goes;

-Internet access anywhere
-Email access anywhere
-Access to convenient apps that enable you to order a taxi or a train ticket at the press of a button
-Ability to use your phone to make payments at shops
-Ability to use your phone to pass through train or airport barriers
-Ability to take photographs and share instantly with your friends and family
-Ability to video call your friends and family from anywhere
-Ability to check up on the Burnley score, or even stream the game, from wherever you may be
-Ability to use the test and trace app in order to reduce the spread of the virus and save lives

Obviously there are thousands more benefits, but I think you get the gist that a smartphone could add something to your life.
Last edited by Rileybobs on Sat Dec 12, 2020 3:09 pm, edited 1 time in total.

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Re: Return to Turf Moor Update

Post by ClaretTony » Sat Dec 12, 2020 3:09 pm

fidelcastro wrote:
Sat Dec 12, 2020 2:52 pm
I haven't read all the thread, but can someone explain why we have to pay for this game, should you want to attend, even though we're already paying for it by DD or in some cases having paid for a ST upfront.

:?
You don't. You can choose to pay or choose to have it taken from your online account which holds the value of what you have paid to date for your season ticket, i.e. the full amount if you paid up front or 2/3rds of it if you pay by direct debit.
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Re: Return to Turf Moor Update

Post by Tall Paul » Sat Dec 12, 2020 3:40 pm

Image

Seems appropriate.
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Re: Return to Turf Moor Update

Post by JohnMac » Sat Dec 12, 2020 7:23 pm

People without a Smartphone, access to an email address and don't use the App or website won't necessarily know about the ballot anyway. My one observation about ticketing is we could have people attending casually as 'Family and Friends' at the expense of those with a Season Ticket who were unsuccessful.
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Re: Return to Turf Moor Update

Post by Loyalclaret » Sun Dec 13, 2020 2:06 pm

Rileybobs wrote:
Sat Dec 12, 2020 12:29 pm
Genuine question; how would the club have communicated things like this in the pre-internet days? How about fixture changes? Telephone call or by mail?
Not sure but I can say I caught the bus to Turf for night games mid to late 90's and walked down Brunshaw Rd confused when the flood lights were not on!

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Re: Return to Turf Moor Update

Post by ClaretTony » Sun Dec 13, 2020 2:27 pm

JohnMac wrote:
Sat Dec 12, 2020 7:23 pm
People without a Smartphone, access to an email address and don't use the App or website won't necessarily know about the ballot anyway. My one observation about ticketing is we could have people attending casually as 'Family and Friends' at the expense of those with a Season Ticket who were unsuccessful.
I just think it has all been very badly communicated but my understanding is that all those friends and family must live in the same household and must all be season ticket holders. It is something that needs to be checked though.

By the way, I've had to close applications from season ticket holders who live in Yorkshire to move in to my house, I've no room left I'm sorry. :D

On a serious note, I am aware of one season ticket holder who did move yesterday from an address in Greater Manchester to one in Lancashire. It is genuine, not sure how the club will view that.
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Re: Return to Turf Moor Update

Post by ClaretTony » Sun Dec 13, 2020 2:27 pm

Loyalclaret wrote:
Sun Dec 13, 2020 2:06 pm
Not sure but I can say I caught the bus to Turf for night games mid to late 90's and walked down Brunshaw Rd confused when the flood lights were not on!
Given the quality of some of the performances back then we were probably playing in the dark :D

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Re: Return to Turf Moor Update

Post by clarethomer » Sun Dec 13, 2020 3:46 pm

Just seen a post from the Pendle MP which given Lancashire is being treated as one area, he doesn't have confidence in us getting tier 2
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Re: Return to Turf Moor Update

Post by jrgbfc » Sun Dec 13, 2020 3:59 pm

No chance of us leaving tier 3 anytime soon. It's highly likely we'll be back in lockdown by January after everyone gets together at Xmas.

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Re: Return to Turf Moor Update

Post by Top Claret » Sun Dec 13, 2020 4:10 pm

Disappointing that the club have offered our long suffering supporters the worst stands, James Hargreaves lower (****** wet through) and the Jimmy Mac poor view
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Re: Return to Turf Moor Update

Post by Boss Hogg » Sun Dec 13, 2020 4:25 pm

Some people do have a better quality of life without smartphones. The benefits wouldn’t enrich their lives. I know of such people.I would have a less convenient life without now but I’m glad I grew up as a child without them. It’s sad that some people can’t imagine what a world would be like without them.The main point is that I don’t like to see any fans being marginalised and I think thay some older people / fans are although the club might think that’s ok with technological progress and cost effectiveness being the priority.

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Re: Return to Turf Moor Update

Post by Grumps » Sun Dec 13, 2020 4:30 pm

Boss Hogg wrote:
Sun Dec 13, 2020 4:25 pm
Some people do have a better quality of life without smartphones. The benefits wouldn’t enrich their lives. I know of such people.I would have a less convenient life without now but I’m glad I grew up as a child without them. It’s sad that some people can’t imagine what a world would be like without them.The main point is that I don’t like to see any fans being marginalised and I think thay some older people / fans are although the club might think that’s ok with technological progress and cost effectiveness being the priority.
Iam sure the club will assist any supporter who is genuinely unable to obtain a ticket due to the general processes put in place. Just need to ask.

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Re: Return to Turf Moor Update

Post by wilks_bfc » Sun Dec 13, 2020 4:36 pm

Top Claret wrote:
Sun Dec 13, 2020 4:10 pm
Disappointing that the club have offered our long suffering supporters the worst stands, James Hargreaves lower (****** wet through) and the Jimmy Mac poor view
They will be the only stands available

The JMU will be closed off for media access only
BL Stand is being used as the “subs bench”
CFS won’t be big enough to allow social distancing.

It does means thought, that no fans will be seen during the game

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Re: Return to Turf Moor Update

Post by Claretincraven » Sun Dec 13, 2020 5:01 pm

We are missing a trick. Fulham have packed their fans in behind both goals, not quite down to the front of the stands. Why cant we use the Cricket Field Stand? No away fans so we could use it all. Why not use the J Mac Lower, have the fans close to the opposition. I get Bob Lord for Directors and subs etc. I get J Hargreaves upper for media etc. I just dont get the other choices.

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Re: Return to Turf Moor Update

Post by Top Claret » Sun Dec 13, 2020 5:03 pm

Ridiculous that the supporters have been given the short straw to sit in the pouring rain

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Re: Return to Turf Moor Update

Post by Top Claret » Sun Dec 13, 2020 5:05 pm

Jesus I have done some whinging on here this weekend, Clarets Tony must be sick of me 😂

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Re: Return to Turf Moor Update

Post by jrgbfc » Sun Dec 13, 2020 5:18 pm

Seems like every other club has put fans where they'll be visible or in their main end. The Turf will be like a morgue with 2 thousand scattered around the Jimmy mac upper and longside lower.

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Re: Return to Turf Moor Update

Post by AlargeClaret » Sun Dec 13, 2020 5:32 pm

While I can see why people are mightily ****** off by the lancs boundary thing ( why not just any other tier 2 areas ??) to hear people moaning about “ I might get wet in the JHL” and “ I’ve never had a phone and never will” really does reinforce that Burnley is some backwater hillbilly town with an average fan age of 93
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Re: Return to Turf Moor Update

Post by ClaretTony » Sun Dec 13, 2020 5:42 pm

Grumps wrote:
Sun Dec 13, 2020 4:30 pm
Iam sure the club will assist any supporter who is genuinely unable to obtain a ticket due to the general processes put in place. Just need to ask.
We've been told that they will suggest you find a friend who can help you

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Re: Return to Turf Moor Update

Post by Grumps » Sun Dec 13, 2020 5:55 pm

ClaretTony wrote:
Sun Dec 13, 2020 5:42 pm
We've been told that they will suggest you find a friend who can help you
That will be interesting if they insist on having the NHS app installed and active.

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Re: Return to Turf Moor Update

Post by claret1977 » Sun Dec 13, 2020 6:06 pm

AlargeClaret wrote:
Sun Dec 13, 2020 5:32 pm
While I can see why people are mightily ****** off by the lancs boundary thing ( why not just any other tier 2 areas ??) to hear people moaning about “ I might get wet in the JHL” and “ I’ve never had a phone and never will” really does reinforce that Burnley is some backwater hillbilly town with an average fan age of 93
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Re: Return to Turf Moor Update

Post by jrgbfc » Sun Dec 13, 2020 6:16 pm

Grumps wrote:
Sun Dec 13, 2020 5:55 pm
That will be interesting if they insist on having the NHS app installed and active.
I don't see any need really. It's not like they won't have everyone's contact details anyway.

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Re: Return to Turf Moor Update

Post by Loyalclaret » Sun Dec 13, 2020 6:21 pm

Claretincraven wrote:
Sun Dec 13, 2020 5:01 pm
We are missing a trick. Fulham have packed their fans in behind both goals, not quite down to the front of the stands. Why cant we use the Cricket Field Stand? No away fans so we could use it all. Why not use the J Mac Lower, have the fans close to the opposition. I get Bob Lord for Directors and subs etc. I get J Hargreaves upper for media etc. I just dont get the other choices.
The Cricketfield stand that home (and away) fans have moaned about access, the tight squeeze under the concourse, the inadequate toilet arrangement, the one entrance/exit into the seating area? Not sure

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Re: Return to Turf Moor Update

Post by Grumps » Sun Dec 13, 2020 6:29 pm

jrgbfc wrote:
Sun Dec 13, 2020 6:16 pm
I don't see any need really. It's not like they won't have everyone's contact details anyway.
Agree, but the club say its required for entry.

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Re: Return to Turf Moor Update

Post by Cabbage » Sun Dec 13, 2020 6:30 pm

“Ballot applications are only open to season ticket holders living in Lancashire. Season ticket holders will then be able to enter themselves and up to five of their friends and family, who live in the same househiold, into this ballot via our online ticketing platform.”

Sorry if this has already been asked, but can somebody confirm, does this mean I, as a season ticket holder, could also enter my partner and daughter, who are non season ticket holders, into the ballot or do they need to be season ticket holders too. If the former, it seems a little unfair.

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Re: Return to Turf Moor Update

Post by Rileybobs » Sun Dec 13, 2020 6:33 pm

jrgbfc wrote:
Sun Dec 13, 2020 6:16 pm
I don't see any need really. It's not like they won't have everyone's contact details anyway.
It’s a hell of a lot quicker, simpler and safer for all of the attendees to receive a notification from the app than be contacted on an individual basis by the club in the event of a positive case.

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Re: Return to Turf Moor Update

Post by Leisure » Sun Dec 13, 2020 6:36 pm

Cabbage wrote:
Sun Dec 13, 2020 6:30 pm
“Ballot applications are only open to season ticket holders living in Lancashire. Season ticket holders will then be able to enter themselves and up to five of their friends and family, who live in the same househiold, into this ballot via our online ticketing platform.”

Sorry if this has already been asked, but can somebody confirm, does this mean I, as a season ticket holder, could also enter my partner and daughter, who are non season ticket holders, into the ballot or do they need to be season ticket holders too. If the former, it seems a little unfair.
They need to be season ticket holders and must be from the same household.
Last edited by Leisure on Sun Dec 13, 2020 6:51 pm, edited 1 time in total.

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Re: Return to Turf Moor Update

Post by Claretincraven » Sun Dec 13, 2020 6:38 pm

Loyalclaret wrote:
Sun Dec 13, 2020 6:21 pm
The Cricketfield stand that home (and away) fans have moaned about access, the tight squeeze under the concourse, the inadequate toilet arrangement, the one entrance/exit into the seating area? Not sure
As I mentioned though there would be no away fans so we get to use their concourse, their turnstiles, their entrance into the stand, their toilets, as well. And don't forget there wont be more than a thousand people in there.

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Re: Return to Turf Moor Update

Post by Cabbage » Sun Dec 13, 2020 6:42 pm

Leisure wrote:
Sun Dec 13, 2020 6:36 pm
They need to be season ticket holders.
Thanks for clarifying that.
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Re: Return to Turf Moor Update

Post by Leisure » Sun Dec 13, 2020 6:43 pm

Claretincraven wrote:
Sun Dec 13, 2020 6:38 pm
As I mentioned though there would be no away fans so we get to use their concourse, their turnstiles, their entrance into the stand, their toilets, as well. And don't forget there wont be more than a thousand people in there.
There’s only 2 entrances/exits to the seats from the concourse , so maybe that was an issue.

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Re: Return to Turf Moor Update

Post by Rileybobs » Sun Dec 13, 2020 6:45 pm

There will be logistical reasons for the stands selected. Are plastic seats easier to sanitise for example?

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Re: Return to Turf Moor Update

Post by ClaretTony » Sun Dec 13, 2020 6:50 pm

Claretincraven wrote:
Sun Dec 13, 2020 5:01 pm
We are missing a trick. Fulham have packed their fans in behind both goals, not quite down to the front of the stands. Why cant we use the Cricket Field Stand? No away fans so we could use it all. Why not use the J Mac Lower, have the fans close to the opposition. I get Bob Lord for Directors and subs etc. I get J Hargreaves upper for media etc. I just dont get the other choices.
I was told months ago in a meeting that the cricket field stand would be out of the question. I don't know what restrictions the club are working to but it wasn't possible to make it possible to use. It's not just the seating but the entrances, toilets, concourses etc.

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Re: Return to Turf Moor Update

Post by dougcollins » Sun Dec 13, 2020 7:03 pm

ClaretTony wrote:
Sun Dec 13, 2020 2:27 pm
I just think it has all been very badly communicated but my understanding is that all those friends and family must live in the same household and must all be season ticket holders. It is something that needs to be checked though.

By the way, I've had to close applications from season ticket holders who live in Yorkshire to move in to my house, I've no room left I'm sorry. :D

On a serious note, I am aware of one season ticket holder who did move yesterday from an address in Greater Manchester to one in Lancashire. It is genuine, not sure how the club will view that.
So I'm too late? Bugger. :(

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Re: Return to Turf Moor Update

Post by cricketfieldclarets » Sun Dec 13, 2020 10:47 pm

God is there anything people wont moan about?

I would happily sit on the roof in January if it meant I could go on!

As for the CFS - its pretty obvious why thats out the question. One very narrow way in and the same one way out.

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Re: Return to Turf Moor Update

Post by Claretincraven » Sun Dec 13, 2020 11:03 pm

cricketfieldclarets wrote:
Sun Dec 13, 2020 10:47 pm
God is there anything people wont moan about?

I would happily sit on the roof in January if it meant I could go on!

As for the CFS - its pretty obvious why thats out the question. One very narrow way in and the same one way out.
Except there isn't. As I keep pointing out the lack of away fans creates another way in and out.
I dont accept the wooden seats make it a problem either. The virus cant survive a week on any surface even without being sanitised.

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Re: Return to Turf Moor Update

Post by cricketfieldclarets » Sun Dec 13, 2020 11:37 pm

Claretincraven wrote:
Sun Dec 13, 2020 11:03 pm
Except there isn't. As I keep pointing out the lack of away fans creates another way in and out.
I dont accept the wooden seats make it a problem either. The virus cant survive a week on any surface even without being sanitised.
And what about the segregation under the stand?

The other stands make far more sense in every way. And I am someone who sits in and prefers the CFS.

Its a pandemic. I cant even visit my Grandma. Its hardly worth getting upset about where you can sit in the stadium when we are fortunate enough to return!

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Re: Return to Turf Moor Update

Post by Leisure » Sun Dec 13, 2020 11:40 pm

jrgbfc wrote:
Sun Dec 13, 2020 5:18 pm
Seems like every other club has put fans where they'll be visible or in their main end. The Turf will be like a morgue with 2 thousand scattered around the Jimmy mac upper and longside lower.
You mean like it was at the Emirates tonight! ;)

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Re: Return to Turf Moor Update

Post by TVC15 » Sun Dec 13, 2020 11:49 pm

Leisure wrote:
Sun Dec 13, 2020 11:40 pm
You mean like it was at the Emirates tonight! ;)
That’s the noisiest the Emirates has been in years !
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Re: Return to Turf Moor Update

Post by Rileybobs » Sun Dec 13, 2020 11:52 pm

TVC15 wrote:
Sun Dec 13, 2020 11:49 pm
That’s the noisiest the Emirates has been in years !
In the 88th minute the Emirates looked like things were back to normal.
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Re: Return to Turf Moor Update

Post by claretonthecoast1882 » Mon Dec 14, 2020 8:30 am

When I read this update from the club I was stupid enough to think everyone would be pleased as we potentially start taking steps back to normality.
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cricketfieldclarets
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Re: Return to Turf Moor Update

Post by cricketfieldclarets » Mon Dec 14, 2020 9:23 am

claretonthecoast1882 wrote:
Mon Dec 14, 2020 8:30 am
When I read this update from the club I was stupid enough to think everyone would be pleased as we potentially start taking steps back to normality.
You and me both

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Re: Return to Turf Moor Update

Post by Leisure » Mon Dec 14, 2020 10:58 am

Haven't read all the thread, so not sure it this has been covered or not but I've emailed the club with this and am awaiting a reply -

On the club website it states - To allow this system to be as fair as possible, those supporters who were unsuccessful in the ballot for the first game will then be made priority for the second game, and so on, until all season ticket holders have had the chance to attend at least one game.

1) What will be the situation if someone is allocated a ticket for a game but then can't make it or has a change of mind about attending?

2) If someone doesn't opt to go into the ballot for the first game, will they have the option to opt in for subsequent games? And, if this is the case, will the unsuccessful ones from the previous game have priority over them or will it be a straight ballot?

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