Season Ticket Question

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Rileybobs
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Re: Season Ticket Question

Post by Rileybobs » Fri Apr 02, 2021 1:48 pm

Brucefanclaret wrote:
Fri Apr 02, 2021 1:39 pm
Yes, I spoke to the ticket office. Asked why they hadn’t warned us that they were withdrawing them from sale. They just told me that my tickets were ‘safe’ but didn’t say that they might cost more.
But your seats are safe and the ticket didn’t cost more because the 21/22 season ticket is a different product. The price freeze for 21/22 was introduced as an incentive purely for those fans who had already paid to not claim a refund - it wasn’t there at the point of purchase. This is the big flaw in everyone’s argument.

Whilst I understand your frustration, as I would be frustrated in the same situation, I can’t help but feel that blame is being directed incorrectly.
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Leisure
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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 1:53 pm

Grumps wrote:
Fri Apr 02, 2021 1:43 pm
Really? Buying a ticket for something that was never going to happen!
When was it announced that full crowds would be allowed in Sept 20.....i seem to have missed that one
9000 of us bought tickets. Just give it a rest.

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Re: Season Ticket Question

Post by Grumps » Fri Apr 02, 2021 1:57 pm

Leisure wrote:
Fri Apr 02, 2021 1:53 pm
9000 of us bought tickets. Just give it a rest.
I know... I was one of them... In February....... Iam talking about since the spurs game... When fans were banned... The timescale people are complaining about....

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 2:01 pm

Spurs game was on 7th March. Tickets were on sale until sometime in April/May. You saying that no one bought one after 7th March?

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Re: Season Ticket Question

Post by Grumps » Fri Apr 02, 2021 2:07 pm

Leisure wrote:
Fri Apr 02, 2021 2:01 pm
Spurs game was on 7th March. Tickets were on sale until sometime in April/May. You saying that no one bought one after 7th March?
I thought spurs game was later than that, my mistake, but the argument still stands from whatever date fans were banned from.... Why would anyone buy a ticket during the lockdown... Even if the end of the early bird had been announced

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 2:09 pm

Grumps wrote:
Fri Apr 02, 2021 2:07 pm
I thought spurs game was later than that, my mistake, but the argument still stands from whatever date fans were banned from.... Why would anyone buy a ticket during the lockdown... Even if the end of the early bird had been announced
To get the Early Bird price.
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Re: Season Ticket Question

Post by Grumps » Fri Apr 02, 2021 2:19 pm

Leisure wrote:
Fri Apr 02, 2021 2:09 pm
To get the Early Bird price.
For what? Nobody knew at that point if the end of that season would happen, never mind the 20/21 season... They didn't buy one in march because the they didn't know what was happening to the world.... I don't think things improved that much since march that would have made them more positive they'd be able to use the season ticket.....

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Re: Season Ticket Question

Post by ClaretMov » Fri Apr 02, 2021 2:22 pm

Darthlaw wrote:
Fri Apr 02, 2021 12:28 pm
Without wanting to be churlish, theres an error in your maths:

Using your figures:
Freeze price - £455
2021/22 price - £505
2022/23 price - £535

Person 1
Paid £455 pre 'price freeze' cutoff, for 2021/22
Pays £535 for 2022/23
Total Paid - £990

Person 2
Pays £505 Renewal for 2021/22
Pays £535 for 2022/23
Total paid - £1040

Price rises may hit us all eventually, just some sooner than others. Certainly those who kept their DD in place or paid in full before they were taken off sale will be £50 better off (under your example).
Nothing wrong with my maths at all, yes correct some under my example will be better off over two season's by 50 pound but I never said we will have all paid the same by then, what I said was in two season's time all season ticket prices will be equal in the same type bracket so the price rises will hit us all, I don't care if the cost of watching Burnley cost me over the next god knows how many years I'm on this planet 50 pound more it could work out at 2 pound per season on average big deal, I was making a point to those that think the price rise will only effect the ones that pulled their money out, it won't it will cost us all
Last edited by ClaretMov on Fri Apr 02, 2021 2:24 pm, edited 1 time in total.

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Re: Season Ticket Question

Post by Darthlaw » Fri Apr 02, 2021 2:22 pm

Grumps wrote:
Fri Apr 02, 2021 2:19 pm
For what? Nobody knew at that point if the end of that season would happen, never mind the 20/21 season... They didn't buy one in march because the they didn't know what was happening to the world.... I don't think things improved that much since march that would have made them more positive they'd be able to use the season ticket.....
You left your money with the club and had the opportunity to take a refund until attendance was allowed again. I'm assuming you chose not to, despite the risk there would be no season chance to attend a game in 2020, possibly 2021.

Why is it so difficult to comprehend that others would happily place themselves in the same position, whilst also being aware of the risk?

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 2:24 pm

Grumps wrote:
Fri Apr 02, 2021 2:19 pm
For what? Nobody knew at that point if the end of that season would happen, never mind the 20/21 season... They didn't buy one in march because the they didn't know what was happening to the world.... I don't think things improved that much since march that would have made them more positive they'd be able to use the season ticket.....
I would be mighty surprised if no one bought one in March, irrespective of whether they knew what was happening or not. The season was due to start in August, how would they know in March that the season wouldn't start? And if no one was buying them, why would the club bother extending the Early Bird period?

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Re: Season Ticket Question

Post by Grumps » Fri Apr 02, 2021 2:28 pm

Darthlaw wrote:
Fri Apr 02, 2021 2:22 pm
You left your money with the club and had the opportunity to take a refund until attendance was allowed again. I'm assuming you chose not to, despite the risk there would be no season chance to attend a game in 2020, possibly 2021.

Why is it so difficult to comprehend that others would happily place themselves in the same position, whilst also being aware of the risk?
Sorry, you've completely lost me.... Probably my fault for spending too much time on here when it's sunny outside... But I don't think it was April or May that I had the option to withdraw my money... But I might be wrong.

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Re: Season Ticket Question

Post by Vintage Claret » Fri Apr 02, 2021 2:29 pm

Boss Hogg wrote:
Fri Apr 02, 2021 11:42 am
Does anyone know what children age groups tickets are free for usually ?
Under 10's are free when purchased with a paying adult ST.

Just renewed mine and my 8 year old grandsons online using the 'on account' option

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Re: Season Ticket Question

Post by Grumps » Fri Apr 02, 2021 2:32 pm

Leisure wrote:
Fri Apr 02, 2021 2:24 pm
I would be mighty surprised if no one bought one in March, irrespective of whether they knew what was happening or not. The season was due to start in August, how would they know in March that the season wouldn't start? And if no one was buying them, why would the club bother extending the Early Bird period?
As I explained to you earlier, iam talking about those who didn't buy in March because of the uncertainty in the world, why would they then buy one in April or may, had things improved so much? Or is it just an excuse to get a discount now....

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 2:33 pm

beddie wrote:
Fri Apr 02, 2021 12:42 pm
Leisure. Do you know if you can claim a refund at this point on an Adult ticket, change of circumstances may mean the holder is unable to attend. We won't know for definite for a couple of weeks. We were intending renewing all three tickets (2seniors - 1 adult) but thought we'd wait until we find out. I appreciate a refund was offered a few weeks back, we were fine then but as I say recent circumstances have changed. Incidentally I did email the club first thing yesterday, perhaps I should allow them time to reply, but thought I'd run it past you. Thank you.
I've already asked the club what happens if someone doesn't want to renew or intends to but doesn't get round to it by the end of Phase 1 and I'm awaiting a reply. Will post on this thread when I receive it.

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 2:36 pm

Grumps wrote:
Fri Apr 02, 2021 2:32 pm
As I explained to you earlier, iam talking about those who didn't buy in March because of the uncertainty in the world, why would they then buy one in April or may, had things improved so much? Or is it just an excuse to get a discount now....
How many actual people are you referring to then? And what about those who intended to buy at the end of the Early Bird period but didn't manage to due to the period closing without notice?

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Re: Season Ticket Question

Post by Devils_Advocate » Fri Apr 02, 2021 2:41 pm

Great thread guys, keep it up....

Image
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Re: Season Ticket Question

Post by Grumps » Fri Apr 02, 2021 2:45 pm

Leisure wrote:
Fri Apr 02, 2021 2:36 pm
How many actual people are you referring to then? And what about those who intended to buy at the end of the Early Bird period but didn't manage to due to the period closing without notice?
I don't know how many, iam just talking about the ones on this thread.... Like I said earlier the people holding on to their money as long as possible are a different case, but even then, how many would actually have bought one... We'll never know.

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Re: Season Ticket Question

Post by Grumps » Fri Apr 02, 2021 2:47 pm

Devils_Advocate wrote:
Fri Apr 02, 2021 2:41 pm
Great thread guys, keep it up....

Image
Just when you thought the effing day couldn't get any worse... Iam off now, I've no intention of getting involved with this guys games... End of discussion for me

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Re: Season Ticket Question

Post by Devils_Advocate » Fri Apr 02, 2021 2:54 pm

Grumps wrote:
Fri Apr 02, 2021 2:47 pm
End of discussion for me
No need to thank me guys, we all benefit from this 👏👏👏

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Re: Season Ticket Question

Post by Zlatan » Fri Apr 02, 2021 2:55 pm

9 pages of arguing about a price increase that hasn’t been defined yet and after checking the club site for info the use of “may increase” frozen price “not guaranteed”

Forgive me if I’m wrong but there has been a steady increase in price over the past few seasons... I may be mistaken but without checking I’m sure prices have gone up. The “early bird period” is the marketing campaign to get ticket holders to agree to the next years ticket at the current season price. Once the early bird period is over - the ticket prices have marginally increased, at least that’s my recollection of it.

So, in reality, the early bird “offer” was cut short due to the pandemic and those fans who didn’t take up the offer (or requested a refund) are now complaining that the price “may” increase?

Is that right?

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Re: Season Ticket Question

Post by Devils_Advocate » Fri Apr 02, 2021 2:58 pm

To be fair Zlatan there has been a lot of helpful, friendly and informative post by people assisting those struggling but unfortunately your summary highlights the element that has taken over the thread and de-railed it

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 3:07 pm

Zlatan wrote:
Fri Apr 02, 2021 2:55 pm
9 pages of arguing about a price increase that hasn’t been defined yet and after checking the club site for info the use of “may increase” frozen price “not guaranteed”

Forgive me if I’m wrong but there has been a steady increase in price over the past few seasons... I may be mistaken but without checking I’m sure prices have gone up. The “early bird period” is the marketing campaign to get ticket holders to agree to the next years ticket at the current season price. Once the early bird period is over - the ticket prices have marginally increased, at least that’s my recollection of it.

So, in reality, the early bird “offer” was cut short due to the pandemic and those fans who didn’t take up the offer (or requested a refund) are now complaining that the price “may” increase?

Is that right?
Not quite. Prices in the Early Bird period haven't increased for about 7 seasons.

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Re: Season Ticket Question

Post by Sean Dyche's Watch » Fri Apr 02, 2021 3:25 pm

[quote=Leisure post_id=1534879 time=1617352339 user_id=69]
As the club haven't stated that you need to cancel it then I presume that it's not necessary but I've just emailed them for confirmation of this. Will post again once I receive a reply.
[/quote]

I think my question has been answered. I've logged into my account this afternoon to check on something else, and the direct debit for Burnley Football Club is no longer listed.
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Re: Season Ticket Question

Post by Darthlaw » Fri Apr 02, 2021 4:39 pm

Zlatan wrote:
Fri Apr 02, 2021 2:55 pm

So, in reality, the early bird “offer” was cut short due to the pandemic and those fans who didn’t take up the offer (or requested a refund) are now complaining that the price “may” increase?

Is that right?
All on the money apart from this bit.

The early bird 'offer' wasnt cut short due to the pandemic, rather it was extended on an open ended basis (the foreseeable future comms) then withdrawn without notice. Fans are now upset that there may be a price increase when the offer was never officially withdrawn.

Absolutely right though, that no price increase has even been agreed yet so this could be 9 pages of your life you'll never get back. :lol:

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 4:45 pm

A couple of relevant posts from - Season Ticket Early Bird date to be extended - Thread started on 24th March, 2020

The Ticket Office replied very quickly.
I can indeed cancel my DD's and change to annual payment in the Early Bird period.
My seats will also be held in reserve during the Early Bird period.
I admit that at some point I might have to find a large sum of cash but anything is worth it.
I don't think the 'employed' have grasped that for about 1/3rd of the workforce (self employed/zero hours/agency workers)
we don't know where our next meal is coming from, let alone paying for something that may or may not happen.

I can't see any option for me, other than to cancel my DD and move to early bird payment.
Perhaps this route should have been made clear in the announcement?

******************

I further assume that my seats will be held in reserve and that I will now be placed on the
Early Bird cash payment scheme and that my cash lump sum will become payable when the club
announce when the Early Bird deadline is ending.

*********************

Hopefully these 2 posters managed to renew before the extended deadline was cut short with no notice.

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 4:48 pm

Darthlaw wrote:
Fri Apr 02, 2021 4:39 pm
Absolutely right though, that no price increase has even been agreed yet so this could be 9 pages of your life you'll never get back. :lol:
Phase 2 – Monday 17th May until Sunday 23rd May

Please note: prices are unlikely to be frozen in this phase. Prices and Direct Debit payment options are currently being finalised and more information will be released in due course.

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Re: Season Ticket Question

Post by Darthlaw » Fri Apr 02, 2021 5:14 pm

Leisure wrote:
Fri Apr 02, 2021 4:48 pm
Phase 2 – Monday 17th May until Sunday 23rd May

Please note: prices are unlikely to be frozen in this phase. Prices and Direct Debit payment options are currently being finalised and more information will be released in due course.
We’re talking about the place that said the renewal period will be open for the foreseeable.

I’m hoping their use of vague terms works both ways :lol:
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Re: Season Ticket Question

Post by Zlatan » Fri Apr 02, 2021 7:29 pm

Leisure wrote:
Fri Apr 02, 2021 3:07 pm
Not quite. Prices in the Early Bird period haven't increased for about 7 seasons.
I know that. I’m vaguely recalling that once the early bird period has finished there’s usually a short time when ST are not for sale, when they return to sale I thought they had increased marginally over the previous years price, happy to be proven wrong though, but that’s my recollection. Unless of course you’re right and the price of season tickets now are the same as they were 7 years ago...?

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 8:10 pm

Zlatan wrote:
Fri Apr 02, 2021 7:29 pm
I know that. I’m vaguely recalling that once the early bird period has finished there’s usually a short time when ST are not for sale, when they return to sale I thought they had increased marginally over the previous years price, happy to be proven wrong though, but that’s my recollection. Unless of course you’re right and the price of season tickets now are the same as they were 7 years ago...?
I don't think that neither the Early Bird nor the after EB price has increased for about 7 years.

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 8:29 pm

For those asking about Teamcard points/cash, some info which was posted in February -

Teamcard points and club shop vouchers
After I contacted the club on behalf of Burnley FC Supporters Groups, the club have now announced that both Teamcard points (which were due to expire in 2021) and club shop vouchers (which were only valid for 12 months from the date of purchase) will now be valid indefinitely, or until the club announce anything different. Also, the club are now working on making it possible to use the points and vouchers to make purchases from the online shop.
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Re: Season Ticket Question

Post by Zlatan » Fri Apr 02, 2021 8:51 pm

Leisure wrote:
Fri Apr 02, 2021 8:10 pm
I don't think that neither the Early Bird nor the after EB price has increased for about 7 years.
In that case then, like the man with one leg longer than t’other, I stand corrected

:)

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Re: Season Ticket Question

Post by Leisure » Fri Apr 02, 2021 9:18 pm

Zlatan wrote:
Fri Apr 02, 2021 8:51 pm
In that case then, like the man with one leg longer than t’other, I stand corrected

:)
No worries, that's my recollection but I'm happy to be corrected if my recollection is wrong.
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Re: Season Ticket Question

Post by WalkdenClaret » Fri Apr 02, 2021 11:06 pm

beddie wrote:
Fri Apr 02, 2021 12:42 pm
Leisure. Do you know if you can claim a refund at this point on an Adult ticket, change of circumstances may mean the holder is unable to attend. We won't know for definite for a couple of weeks. We were intending renewing all three tickets (2seniors - 1 adult) but thought we'd wait until we find out. I appreciate a refund was offered a few weeks back, we were fine then but as I say recent circumstances have changed. Incidentally I did email the club first thing yesterday, perhaps I should allow them time to reply, but thought I'd run it past you. Thank you.
Hi Beddie,
I have renewed my ticket, but removed my son's. Paid using the the on account. Then returned to main account and requested refund for DD''s paid in lieu of son's S/T.

All straight forward and problem free.

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Re: Season Ticket Question

Post by chipbutty » Sat Apr 03, 2021 12:22 am

Leisure wrote:
Fri Apr 02, 2021 9:39 am
For anyone still having difficulty renewing -

If you are finding that you are logged in and still can't renew your season ticket. Check that you have linked the correct account. When on the ticketing website it will show your name and the Clarets number of the account that is linked. If this incorrect, follow the instructions on how to unlink your ticketing account, and then link the correct one.

If it is the correct Clarets number and you are logged in please email ticketoffice@burnleyfc.com

If you are still having issues logging in and followed the above guide in full then email website@burnleyfc.com with screenshots and as much information as possible about your issue.

Here is a screenshot showing linked accounts in the top right corner:

https://media-cdn.incrowdsports.com/678 ... d888b2.png
I think that i am quite savvy online, but have tried a few times to link my accounts. The club have supposedly emailed me my Clarets Number but it is not the one i have had for over 15 years.
I can log in to My shopping account no problem.
I have a few friends who are encountering the same problem

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Re: Season Ticket Question

Post by chipbutty » Sat Apr 03, 2021 12:37 am

mikeS wrote:
Fri Apr 02, 2021 11:26 am
Ive just tried updating my details, set up account ok, but theres no information about previous sales, ticket purchases NOTHING.
The club auto email then sent TWO new Clarets Numbers within 7 minutes of each other.
Confused of Burnley
Same **** has happened to me and a couple of mates.
New Clarets Numbers sent out that I can't log in to!
9000 plus loyalty points not showing either!

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Re: Season Ticket Question

Post by Eloise Laws » Sat Apr 03, 2021 6:24 am

As with MikeS and chipbutty, this is what happened with my attempts to sort our renewals. I got 2 new clarets numbers but after a bit of linking, unlinking, an re logging in I managed to sort mine. All looks ok now, paid on account, loyalty points showing.
My partners completely different story, had to email a couple of times to get link for resetting password, cant renew ticket on account as it shows no payments made despite 2 monthly payments going from same bank account. That query now been passed to the DD team at the club??!
All this chat on here about Early Bird prices, Cut off dates doesn’t detract from the fact that there are gremlins in the system, and it is frustrating when you just want to get it done and dusted.

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Re: Season Ticket Question

Post by wilks_bfc » Sat Apr 03, 2021 8:04 am

Where can you (or should be able to) see the amount of loyalty points you and friends & family have??

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Re: Season Ticket Question

Post by mikeS » Sat Apr 03, 2021 8:35 am

I’ve emailed the ticket office for advice. I paid for my season ticket in March 2020 before lockdown started and I assumed it would just roll over again. Without reading twitter posts from the club and this thread on here, I wouldn’t have known about the need to set up a new account with the club, that my old Clarets number was no longer usable, or that I needed to transfer my old data to the new account.
The club could have sent an email or letter - I have received neither. The club could have informed fans that all this was happening without expecting them to regularly check the club website, or read twitter posts. I would guess theres still a large number of BUrnley fans that are unaware that these changes have been made by the club. The club have let supporters down here.

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Re: Season Ticket Question

Post by herbatlerbat » Sat Apr 03, 2021 8:44 am

I didnt know you had to renew I thought it would be done automatically
Good job I spotted a post on twitter about it
Logged in to my account and renewed without any issues it was very simple.

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Re: Season Ticket Question

Post by Zlatan » Sat Apr 03, 2021 9:27 am

mikeS wrote:
Sat Apr 03, 2021 8:35 am
I’ve emailed the ticket office for advice. I paid for my season ticket in March 2020 before lockdown started and I assumed it would just roll over again. Without reading twitter posts from the club and this thread on here, I wouldn’t have known about the need to set up a new account with the club, that my old Clarets number was no longer usable, or that I needed to transfer my old data to the new account.
The club could have sent an email or letter - I have received neither. The club could have informed fans that all this was happening without expecting them to regularly check the club website, or read twitter posts. I would guess theres still a large number of BUrnley fans that are unaware that these changes have been made by the club. The club have let supporters down here.
I recieved an e-mail (27th March), if you didn’t I suspect the club have your details wrong.
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Re: Season Ticket Question

Post by Duffer_ » Sat Apr 03, 2021 9:39 am

Zlatan wrote:
Sat Apr 03, 2021 9:27 am
I recieved an e-mail (27th March), if you didn’t I suspect the club have your details wrong.
Or, you may have opted out of receiving some or all emails from the club. You can check and amend your preferences within your Profile (log in and click where you see "HI [YOUR NAME]").

Leisure
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Re: Season Ticket Question

Post by Leisure » Sat Apr 03, 2021 10:01 am

chipbutty wrote:
Sat Apr 03, 2021 12:22 am
I think that i am quite savvy online, but have tried a few times to link my accounts. The club have supposedly emailed me my Clarets Number but it is not the one i have had for over 15 years.
I can log in to My shopping account no problem.
I have a few friends who are encountering the same problem
I've just picked up a few of the issues which people are facing and have contacted the club to make sure that they are aware of them and can hopefully resolve them.

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Re: Season Ticket Question

Post by mikeS » Sat Apr 03, 2021 10:05 am

Don't recall getting that alert at all Zlatan thanks. Ive tried again just now, it doesn't show anywhere on my profile that theres any information on any tickets I've bought in the past - season tickets or away games.
Ive emailed the club and just tried phoning but the answer machines on and they'll be closed until Tuesday at the earliest. Ill try again then. Cheers anyway.
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ClaretTony
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Re: Season Ticket Question

Post by ClaretTony » Sat Apr 03, 2021 11:42 am

beddie wrote:
Thu Apr 01, 2021 4:37 pm
if you were to get on the Liverpool game in May where would the payment for that game come from, i.e. separate payment? Or have I missed something.
I don't know if this has been answered because I've been away from the board for a couple of days but the club did say when they thought we might get people back in around December that they would be separate payments. I think they even gave out prices.

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Re: Season Ticket Question

Post by Duffer_ » Sat Apr 03, 2021 12:00 pm

I was lucky enough to be able to renew fairly easily but the instructions could be clearer. There is no explanation as to whether/how you 'apply reward' and the so called "step-by-step instructions" are just a list of FAQs. A simple video showing a dummy transaction on the relevant screens would have been helpful. Probably asking too much, given the level of proof-reading. I wonder who the other one is?

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Re: Season Ticket Question

Post by Leisure » Sun Apr 04, 2021 2:54 pm

One or two people have been asking about using their TeamCard points. The Ticket Office have confirmed that these can be used towards a season ticket. I'm not sure that you can renew online using them, so I think that you'll need to contact the Ticket Office to do it and you'll need to let them know that you have finds available on your TeamCard that you want to use.

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Re: Season Ticket Question

Post by Darthlaw » Sun Apr 04, 2021 2:58 pm

An e-mail to the club and they'll move the teamcard points to your Onaccount, if you can wait a couple of days.
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Simps
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Re: Season Ticket Question

Post by Simps » Sun Apr 04, 2021 10:47 pm

Sorry, just to ask what is probably a really simple question....

If I choose to take the full £449.00 back to my card, can I carry on paying my monthly direct debit as normal for next season?

I would rather carry on paying the £37 ish per month as normal, and receive this season's funds back as cash.

Is this possible? Or if I withdraw am I then classed as paying at the new higher cost?

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Re: Season Ticket Question

Post by ClaretTony » Sun Apr 04, 2021 11:18 pm

Simps wrote:
Sun Apr 04, 2021 10:47 pm
Sorry, just to ask what is probably a really simple question....

If I choose to take the full £449.00 back to my card, can I carry on paying my monthly direct debit as normal for next season?

I would rather carry on paying the £37 ish per month as normal, and receive this season's funds back as cash.

Is this possible? Or if I withdraw am I then classed as paying at the new higher cost?
I’m not sure you can withdraw your money now but if you can I assume that you would then pay the higher price with no direct debit guarantee.

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Re: Season Ticket Question

Post by beddie » Mon Apr 05, 2021 12:55 pm

Hi all, probably been asked but as I'm just now trying to renew I've managed to get in the system and it shows my details only, name, seat, cost etc, however, I can't see where to go to renew my wife's and sons at the same time. I thought they'd be linked, they're all under the same email address and password. Any help much appreciated.

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