Avanti

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Claretforshaw
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Avanti

Post by Claretforshaw » Fri May 21, 2021 6:53 pm

Anyone else trying to get to London from Manchester today? My daughter left Rochdale at 10.30 today to get the 12.15 from Piccadilly to Euston. She is still waiting outside Milton Keynes some 7 hours later. There are a lot of unhappy passengers on that train !

Grumps
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Re: Avanti

Post by Grumps » Fri May 21, 2021 6:55 pm

Overhead power cable problems

Chester Perry
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Re: Avanti

Post by Chester Perry » Fri May 21, 2021 6:57 pm

Grumps wrote:
Fri May 21, 2021 6:55 pm
Overhead power cable problems
electric powered transport is the future we are told
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JarrowClaret
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Re: Avanti

Post by JarrowClaret » Fri May 21, 2021 7:02 pm

Chester Perry wrote:
Fri May 21, 2021 6:57 pm
electric powered transport is the future we are told

It will get there in the future (at some point) so that statement is probably fairly accurate!!

tim_noone
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Re: Avanti

Post by tim_noone » Fri May 21, 2021 10:40 pm

Claretforshaw wrote:
Fri May 21, 2021 6:53 pm
Anyone else trying to get to London from Manchester today? My daughter left Rochdale at 10.30 today to get the 12.15 from Piccadilly to Euston. She is still waiting outside Milton Keynes some 7 hours later. There are a lot of unhappy passengers on that train !
I hope shes Compensated.... they should have had a plan B in place.
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Local cricketer
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Re: Avanti

Post by Local cricketer » Sat May 22, 2021 8:08 am

Just a upmarket Northern Rail

MiltonKeynesClaret93
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Re: Avanti

Post by MiltonKeynesClaret93 » Sat May 22, 2021 8:20 am

Claretforshaw wrote:
Fri May 21, 2021 6:53 pm
Anyone else trying to get to London from Manchester today? My daughter left Rochdale at 10.30 today to get the 12.15 from Piccadilly to Euston. She is still waiting outside Milton Keynes some 7 hours later. There are a lot of unhappy passengers on that train !

Make sure she claims for delay repay mate - she should get her full fare (for that leg) refunded. If she booked direct with Avanti, she should get an automatic refund, otherwise she can fill out a form here - https://www.avantiwestcoast.co.uk/help- ... elay-repay
I work for Network Rail, and this is one of the track-side power units. It's not my area of expertise but apparently the 25,000 volts that power the overhead lines found their way back to one of these boxes and totally fried the circuits (which are designed to handle about 100 volts.

WhatsApp Image 2021-05-21 at 21.46.46.jpeg
WhatsApp Image 2021-05-21 at 21.46.46.jpeg (184.2 KiB) Viewed 1629 times

Claretforshaw
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Re: Avanti

Post by Claretforshaw » Sat May 22, 2021 12:57 pm

Thanks for the info MKC I think she is in the process of reclaiming the full fare.
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MiltonKeynesClaret93
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Re: Avanti

Post by MiltonKeynesClaret93 » Sun May 23, 2021 10:44 am

Claretforshaw wrote:
Sat May 22, 2021 12:57 pm
Thanks for the info MKC I think she is in the process of reclaiming the full fare.
Good stuff. Was absolutely horrendous on Friday and I'd certainly expect getting everything back.

The Quattro
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Re: Avanti

Post by The Quattro » Sun May 23, 2021 12:01 pm

MiltonKeynesClaret93 wrote:
Sat May 22, 2021 8:20 am
Make sure she claims for delay repay mate - she should get her full fare (for that leg) refunded. If she booked direct with Avanti, she should get an automatic refund, otherwise she can fill out a form here - https://www.avantiwestcoast.co.uk/help- ... elay-repay
I work for Network Rail, and this is one of the track-side power units. It's not my area of expertise but apparently the 25,000 volts that power the overhead lines found their way back to one of these boxes and totally fried the circuits (which are designed to handle about 100 volts.


WhatsApp Image 2021-05-21 at 21.46.46.jpeg
Ah yes... I can see the problem. Sorry to use technical language here, but that is melty as f...

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