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Burnley fc app

Posted: Mon May 23, 2022 5:56 pm
by Colburn_Claret
I've had a problem opening the club app since I got home yesterday. It opens for a split second, then crashes with no explanation.
It might be coincidence, as it might be my phone that's playing up. I just wondered if anyone else had an issue.
If it's just me, any ideas how I can fix it would be appreciated.

Thanks in anticipation

Re: Burnley fc app

Posted: Mon May 23, 2022 5:59 pm
by Bosscat
Colburn_Claret wrote: ↑
Mon May 23, 2022 5:56 pm
I've had a problem opening the club app since I got home yesterday. It opens for a split second, then crashes with no explanation.
It might be coincidence, as it might be my phone that's playing up. I just wondered if anyone else had an issue.
If it's just me, any ideas how I can fix it would be appreciated.

Thanks in anticipation
Had this last weekend on my phone ... try deleting the App and re-installing ...

viewtopic.php?f=2&t=62015&p=1813611&hil ... p#p1812739

Re: Burnley fc app

Posted: Mon May 23, 2022 6:18 pm
by Colburn_Claret
Bosscat wrote: ↑
Mon May 23, 2022 5:59 pm
Had this last weekend on my phone ... try deleting the App and re-installing ...

viewtopic.php?f=2&t=62015&p=1813611&hil ... p#p1812739
Thanks for that, I missed that thread.

I've just uninstalled it and reloaded , but still not working.
I'll leave it a couple of days as most people seem to think it sorts itself out eventually

Re: Burnley fc app

Posted: Mon May 23, 2022 6:29 pm
by IanMcL
I have been crashing (again) throughout the day. Uninstalled and reinstalled without success.

Re: Burnley fc app

Posted: Mon May 23, 2022 6:31 pm
by LowtonClaret
Same here. Crashes after a few seconds. Done the unstall and reinstall but still crashes. Maybe we can't afford to correct the problem now lol.

Re: Burnley fc app

Posted: Mon May 23, 2022 6:53 pm
by Bosscat
Just tried mine and it crashes again ... πŸ™„

*%$#€£/ piece of #$%@
☝️ ☝️
Apparently the above are known as "Grawlix" (swear words replaced with symbols) just seen that on "Richard Osmans house of games" πŸ˜‰

Re: Burnley fc app

Posted: Mon May 23, 2022 7:12 pm
by elwaclaret
Bosscat wrote: ↑
Mon May 23, 2022 6:53 pm
Just tried mine and it crashes again ... πŸ™„

*%$#€£/ piece of #$%@
☝️ ☝️
Apparently the above are known as "Grawlix" (swear words replaced with symbols) just seen that on "Richard Osmans house of games" πŸ˜‰
Interesting… weirdly, quite like RO and quizzes, yet not a fan of Pointless or HofG. The former I’ve tried to like, the second I have on occasion but not one that impressed enough it registers to watch.

Cr...app

Posted: Tue May 24, 2022 10:49 am
by IanMcL
The official app no longer works on my phone, despite uninstalling and re-installing. The pits!

Re: Cr...app

Posted: Tue May 24, 2022 11:07 am
by wilks_bfc
Working fine on my phone.

I can read the articles and watch the highlights of Sundays game (well I only watched the first 5 seconds of it)

Re: Cr...app

Posted: Tue May 24, 2022 11:26 am
by Bosscat
IanMcL wrote: ↑
Tue May 24, 2022 10:49 am
The official app no longer works on my phone, despite uninstalling and re-installing. The pits!
Mines still down Ian 🀨 so I have deleted the App again, and will not re-install (I will use the website) until its back up and running for others

Re: Burnley fc app

Posted: Tue May 24, 2022 1:09 pm
by Leisure
I gave up on it many moons ago.

Re: Burnley fc app

Posted: Tue May 24, 2022 5:45 pm
by IanMcL
Mine is a space too.

Re: Burnley fc app

Posted: Tue May 24, 2022 6:58 pm
by Colburn_Claret
I've given up and deleted mine as well. Will give it a week and try again.

Don't know if this is connected or coincidence, but my phone battery has been discharging at a very fast pace. Since I've uninstalled the app it's fine :?

Re: Burnley fc app

Posted: Tue May 24, 2022 7:09 pm
by IanMcL
Colburn_Claret wrote: ↑
Tue May 24, 2022 6:58 pm
I've given up and deleted mine as well. Will give it a week and try again.

Don't know if this is connected or coincidence, but my phone battery has been discharging at a very fast pace. Since I've uninstalled the app it's fine :?
Whilst I was unin and in the app, my phone was telling me that the multiple crashes were taking its toll on my battery, too.

Re: Burnley fc app

Posted: Wed May 25, 2022 7:28 pm
by Nori1958
Update available today, now working on my phone

Re: Burnley fc app

Posted: Wed May 25, 2022 7:30 pm
by Bosscat
Colburn_Claret wrote: ↑
Tue May 24, 2022 6:58 pm
I've given up and deleted mine as well. Will give it a week and try again.

Don't know if this is connected or coincidence, but my phone battery has been discharging at a very fast pace. Since I've uninstalled the app it's fine :?
My phone warned me the BFC app was using battery power too

Re: Burnley fc app

Posted: Wed May 25, 2022 7:33 pm
by Bosscat
Nori1958 wrote: ↑
Wed May 25, 2022 7:28 pm
Update available today, now working on my phone
Just done the update and its working on mine too πŸ‘
Screenshot_20220525-193219_Burnley FC.jpg
Screenshot_20220525-193219_Burnley FC.jpg (1.22 MiB) Viewed 1005 times

Re: Burnley fc app

Posted: Thu May 26, 2022 8:49 am
by wilks_bfc
Is this an android phone issue?

I’ve an iPhone and had no issues with the app

Re: Burnley fc app

Posted: Thu May 26, 2022 8:51 am
by Bosscat
wilks_bfc wrote: ↑
Thu May 26, 2022 8:49 am
Is this an android phone issue?

I’ve an iPhone and had no issues with the app
Could be wilks ... just did the update on "google play" yesterday on the app and it cured it.

Re: Burnley fc app

Posted: Thu May 26, 2022 9:17 am
by Quickenthetempo
I thought the app had been working fine but just checked again and it said ST prices were as much as Β£590 for the championship.
I think it's definitely broke.

Re: Burnley fc app

Posted: Thu May 26, 2022 9:33 am
by mkmel
I updated the app yesterday on my Android phone and still unable to access any of the videos.

It keeps coming up...."Could not load data at this time"

Re: Burnley fc app

Posted: Thu May 26, 2022 10:06 am
by gawthorpe_view
mkmel wrote: ↑
Thu May 26, 2022 9:33 am
I updated the app yesterday on my Android phone and still unable to access any of the videos.

It keeps coming up...."Could not load data at this time"
The update has stopped the app crashing, (thanks Bosscat for the tip) on my android tablet, but the videos still won't play.

Re: Burnley fc app

Posted: Thu May 26, 2022 10:24 am
by Bosscat
gawthorpe_view wrote: ↑
Thu May 26, 2022 10:06 am
The update has stopped the app crashing, (thanks Bosscat for the tip) on my android tablet, but the videos still won't play.
Hadn't checked player videos on my phone after updating app ... tried after reading your post ... they play OK πŸ€”

Puzzling

Re: Burnley fc app

Posted: Thu May 26, 2022 10:41 am
by IanMcL
Yippee!

Reinstalled and works fine today!

Cheers for heads up.

(Android)