Clarets+ - can’t order again

[Milltown1882]

Anyone else having issues with clarets+ for a change? Links showing on the live page with no click through and no option available to order the game.

[gtclaret]

Have paid easy enough, like last time. No option to actually watch anything yet, like last time, let's see what happens

[Milltown1882]

It’s now taken my payment, confirmed it then logged me out. Can someone at the club sort this club’s website out at any point, constantly awful.

[claretburns]

Got the link here, https://www.burnleyfootballclub.com/live, should go live about 5 minutes before kick off.

Preview is currently free on YouTube - https://www.youtube.com/watch?v=C4g6NGlWyJY

[edenclaret]

They were supposed to offer refunds for the Boro match. Still owe me £10. Am now reluctant to give them more cash.

[Milltown1882]

Got the link here, https://www.burnleyfootballclub.com/live, should go live about 5 minutes before kick off.

Preview is currently free on YouTube - https://www.youtube.com/watch?v=C4g6NGlWyJY

Thank you, got it at that link. Hopefully stays through.

[claretburns]

Thank you, got it at that link. Hopefully stays through.

Stream has now started for me showing ads at the moment.

[upanatem]

I took a risk and paid my £10 for the Clarets+ live stream. The Burnley website is an absolute nightmare to navigate. Having paid, I had to log back in, and I clicked on the 'video' option on the link shown in the post above this one. But I had to refresh the page to get the link to work – it was not live until after 19:30. (Heart palpitations during the whole process.) Why isn't the site intuitive and OBVIOUS?

[dermotdermot]

I managed to access the game but I can't remember how. All over the place website.

[helmclaret]

The match day coverage is a shambles and has been for years. It says you are logged in and then constantly asks you to log in again.

[Buxtonclaret]

Its not the best site to navigate.
But at least this time l got to see the match.
Given the monies involved in footy these days, you'd think they could make it better/easier.

[bfcmik]

I got mine sorted for tonight with no issues. Lost comms a couple of times in the 2nd half and had to refresh after h-t but otherwise a really good picture and the unbiased commentary from Phil Bird

[ClaretPete001]

Clarets + a bit erratic and I had the same problems as some above...!

[lancastrian]

My payment was.taken twice.
Plus it took a about 15 minutes before I saw any football.
Time for the Chairman to get involved

[TheOriginalLongsider]

Comms was lost for everyone a few times

[firstclaret]

Maybe the team behind our signing videos can be put to use to improve this?

[burnleypudding]

Replay delay
Can anyone explain the huge delay in full match replays being posted for viewing.
I live in Western Australia which is 8hrs+ so prefer to watch the replays of night games the next morning.
Typically, there is a gap of 8-9hrs after the game ends to being able to watch it whereas the highlights can be up within 2-3 hours.
Any ideas
UTC

[what_no_pies]

I watched Stokes coverage. No hassle and the commentry was excellent. They wheeled some old boy out for the last 20 minites who seemed a bit lost initially but once he got going he was like a Rolls Royce engine. Incidently they thought the ref was their best player in the first half.

[strayclaret]

We’ll explain this to me, how come my nephew in Los Angeles as the crow flies 5,283 miles to his house watching Clarets+ tells me near Boroughbridge 83 miles away watching on the red button 25 seconds before Cullen has scored . Should I sign up to Clarets +???