2022/23: Luton Town v Burnley – Ticket Information

[jrgbfc]

Would anyone trust the ticket office to run a more complex system? It's gutting to miss out but it's once in a blue moon. Near enough every away game is still getting to general sale.

[claretonthecoast1882]

surely its an easy tweak to up it for 1 game though.

I agree it is easy, it could and probably should have been done.

This game was always going to be high demand and we probably could have taken up to 3000 for this game. Which ever way it was done with such a low allocation people would miss out. Up it to 8000 and those with 7500 would say it is unfair to change for 1 game in the season.

[Granny WeatherWax]

My old man has popped down to the ticket office and there's five or six people queuing the old fashioned way including himself

did he get sorted?

[123EasyasBFC]

1k allocation, supporters clubs get their entitlement then people with 6k points, not many when you think about it

[claretonthecoast1882]

1k allocation, supporters clubs get their entitlement then people with 6k points, not many when you think about it

How many went to supporters clubs ?

[AGENT_CLARET]

Plus I think the time should be changed for online sales 10am ???? Most people are in work and can't get to a phone or laptop,

[Jimmymaccer]

I agree, but the club dont care, probably because it rarely matters.

They have messed up though for this game, but again its because they dont care.

It’s only cos we’re doing so well tho…………if things had gone horribly wrong it’d be easy to get a ticket. I’ve a Leicester supporting mate who says all they do is buy away tickets whether or not they go, then sell ,em on. That way they always get to the “big games” but have no problem getting rid when they aren’t travelling.

I didn’t realise they were on sale today until it was too late!

I’ll be well awake to get Blackpool ones tho!

[AGENT_CLARET]

How many went to supporters clubs ?

I didn't think this happened now, out of the just over 1000 I'd except around 150 go to friends and family of player's and club officials and some to the clarets foundation so I bet only about 850 went on actual sale

[claretonthecoast1882]

I didn't think this happened now, out of the just over 1000 I'd except around 150 go to friends and family of player's and club officials and some to the clarets foundation so I bet only about 850 went on actual sale

I don't think it does either, but with the poster stating that I presume he must know

[1989_claret]

did he get sorted?

He did!

[ClaretTony]

Demand high supply low for this game, they could have flexed it. Surely that is part of a functioning loyalty point system.

That suggestion was put to them for games like this

[bfcbri]

If anyone is struggling to get to this game we have a minibus leaving Burnley town centre at 7am and have 4 spare seats. Let me know if you want to jump on board with us

UTC

[Targetman]

surely its an easy tweak to up it for 1 game though.

Well it certainly should be! I bet whoever's job it is to select the loyalty points criteria for ticket sales didn't even give it a thought.

As Stan would have said...."A blind man on a gallopping horse could have seen that the very low allocation of tickets would sell out within minutes".....

[Granny WeatherWax]

Well it certainly should be! I bet whoever's job it is to select the loyalty points criteria for ticket sales didn't even give it a thought.

As Stan would have said...."A blind man on a gallopping horse could have seen that the very low allocation of tickets would sell out within minutes".....

They dont care

[AGENT_CLARET]

If anyone is struggling to get to this game we have a minibus leaving Burnley town centre at 7am and have 4 spare seats. Let me know if you want to jump on board with us

UTC

With tickets yes please

[Rick_Muller]

OK - I'll ask...

Anyone got a spare Adult and U18 ticket for this game...?

[MACCA]

At least all those that missed out can still go on the

Ipswich, Norwich and Millwall games still have plenty of tickets remaining, so plenty of opportunity to watch us away in the up coming weeks

Everyone's a winner

[AGENT_CLARET]

At least all those that missed out can still go on the

Ipswich, Norwich and Millwall games still have plenty of tickets remaining, so plenty of opportunity to watch us away in the up coming weeks

Everyone's a winner

If thier not working like me on those days

[LongSider75]

If anyone is struggling to get to this game we have a minibus leaving Burnley town centre at 7am and have 4 spare seats. Let me know if you want to jump on board with us

UTC

If it comes with a ticket, I will defo book on. Keep me posted, thanks

[bfcbri]

With tickets yes please

If only, sorry you will need to have a ticket if you want to go to the game

[MACCA]

If thier not working like me on those days

Well there's that, but there's also alot of complaints when people miss out on certain tickets/grounds/opponents, yet excuses as to why they don't or "can't" go on the 90% that don't sellout at 6k

If people really wanted a ticket they'd put in the required effort, and if not, surely can't complain?

There were ONLY 3 people in the ticket office at 9:30...
Clearly people who wanted to go putting in slight effort and willing to wait 30 minutes to ensure they got them

[warksclaret]

Cannot complain as there are more worthy people than me to get a ticket.However if anyone gets tickets and one of the group drops out I can transfer the funds to you immediately as I have not been to Luton since the year we won Second Division promotion in the early Seventies and we drew 2-2 with Leighton James getting a couple of crackers

[Phil3825]

If anyone is struggling to get to this game we have a minibus leaving Burnley town centre at 7am and have 4 spare seats. Let me know if you want to jump on board with us

UTC

These still spare? 3 of us needed transport

[bfcbri]

These still spare? 3 of us needed transport

Hi Yes these are still available. If all three of you come on that will make the price £60 each as we have got a fixed price, If we get one more on then it will come down to just over £54 but not sure if that will happen. How does that sound?

We are picking up in Burnley, Leyland and Junction 24 on M6 if that makes any difference

[Phil3825]

Hi Yes these are still available. If all three of you come on that will make the price £60 each as we have got a fixed price, If we get one more on then it will come down to just over £54 but not sure if that will happen. How does that sound?

We are picking up in Burnley, Leyland and Junction 24 on M6 if that makes any difference

Yeah sounds good to me

[bfcbri]

Yeah sounds good to me

Great stuff. Are you going to be getting on at Burnley? Also do you know if you can private message on this forum or if anyone does know then can they let me know how

[Phil3825]

Great stuff. Are you going to be getting on at Burnley? Also do you know if you can private message on this forum or if anyone does know then can they let me know how

You on Facebook or twitter?

[bfcbri]

You on Facebook or twitter?

@bfcbri on twitter

[keith1879]

They need to scrap the points system and have a loyalty system, they should go back over a set few sessons and reward the loyalty fans that have a history of buying away tickets, if this come in I'd miss out even more because of work I've not been to that many over the past 4 season's probably only about 25%, the ones who have been to more should be first in line to be able to buy them, also there should be a way of not passing them on like for example a grandad buying little 14 year old Johnny one from his 6k points

How many seasons though? You could go back to 2013/14 ... which I make to be 9 seasons ago and find that all games attended from that season onwards have been either promotion seasons from the Championship (I exclude this one as the outcome is not yet known) or premier league seasons (6 plus the one where we couldn't attend).

Does a history of buying away tickets for games like this really deserve more reward than buying season tickets in the mid 2000s when the club was struggling and the ground was never full?

But in any case what problem would your proposal solve? The idea that there are loads of old blokes who never normally go to away games but who suddenly fill up their flask of soup and go bounding down to Luton just because they can is farcical. Luton has sold out because there are more regular away travellers than seats available...no amount of fiddling with the points allocations will change that.

[keith1879]

also there should be a way of not passing them on like for example a grandad buying little 14 year old Johnny one from his 6k points

Completely agree on this one by the way.

[jrgbfc]

How many seasons though? You could go back to 2013/14 ... which I make to be 9 seasons ago and find that all games attended from that season onwards have been either promotion seasons from the Championship (I exclude this one as the outcome is not yet known) or premier league seasons (6 plus the one where we couldn't attend).

Does a history of buying away tickets for games like this really deserve more reward than buying season tickets in the mid 2000s when the club was struggling and the ground was never full?

But in any case what problem would your proposal solve? The idea that there are loads of old blokes who never normally go to away games but who suddenly fill up their flask of soup and go bounding down to Luton just because they can is farcical. Luton has sold out because there are more regular away travellers than seats available...no amount of fiddling with the points allocations will change that.

Think the point is old blokes who haven't been away for years will use their Clarets numbers for other people, who potentially don't even go on the Turf regularly. A rolling points system would stop this happening and reward people who go away more often.

[keith1879]

Think the point is old blokes who haven't been away for years will use their Clarets numbers for other people, who potentially don't even go on the Turf regularly. A rolling points system would stop this happening and reward people who go away more often.

If the issue is the transfer of points (and I agree that this is a problem) then the solution is to prevent such transfers. Simply allocating the points according to different priorities doesn't address this.

[jrgbfc]

If the issue is the transfer of points (and I agree that this is a problem) then the solution is to prevent such transfers. Simply allocating the points according to different priorities doesn't address this.

It's virtually impossible to stop though. Unless you make people collect tickets on the day like the FA do with England away games, which isn't really realistic.

[Spijed]

Think the point is old blokes who haven't been away for years will use their Clarets numbers for other people, who potentially don't even go on the Turf regularly. A rolling points system would stop this happening and reward people who go away more often.

One of the incentives (whether some agree with it or not) of buying a season ticket is to be at the front of the queue for away tickets.

Rolling points would remove one of those season ticket incentives.

[jrgbfc]

One of the incentives (whether some agree with it or not) of buying a season ticket is to be at the front of the queue for away tickets.

Rolling points would remove one of those season ticket incentives.

Fair enough, but season ticket holders who go away regularly deserve to be higher up than season ticket holders who never go away.

[Spijed]

Fair enough, but season ticket holders who go away regularly deserve to be higher up than season ticket holders who never go away.

Yes, that would be fairer.

[keith1879]

Fair enough, but season ticket holders who go away regularly deserve to be higher up than season ticket holders who never go away.

Agreed ... but the present system provides exactly that advantage - you get points for season tickets AND points for away tickets. The only real issue I have (and it has been mentioned further up) is that a cut off of 6000 points is probably too low where demand is so much ahead of supply.

[keith1879]

It's virtually impossible to stop though. Unless you make people collect tickets on the day like the FA do with England away games, which isn't really realistic.

The only thing I can think of is to make people buy in person ....which sort of defeats the whole issue. There is some sort of family and friends linkage on the ticketing system which I suppose is what is being used to transfer points. But isn't the reason for that to facilitate family groups travelling together? (Presumably a good thing).

As a retired business analyst I think we are proposing solutions without properly expressing the problem. Especially as (so far) only two away games this season have failed to reach general sale.

[jrgbfc]

The only thing I can think of is to make people buy in person ....which sort of defeats the whole issue. There is some sort of family and friends linkage on the ticketing system which I suppose is what is being used to transfer points. But isn't the reason for that to facilitate family groups travelling together? (Presumably a good thing).

As a retired business analyst I think we are proposing solutions without properly expressing the problem. Especially as (so far) only two away games this season have failed to reach general sale.

But it doesn't stop people buying a ticket and passing it on to their mate, grandson or whoever. Don't think you can stop it realistically.
Anyway as you say it's not like it's impossible to watch us away. Even when we're having such a good season most games are getting to general sale.

[AGENT_CLARET]

How long on average will it take to reach 6k points

350 points per season ticket year

10 points for an away game, average away games in a season lets say you attend 75% of all away games some how, that's around 150 points a season

So 500 points a year will take you 12 year's to reach 6k points, by then they will up it to 8k or even 10k over that 12 year's this then makes it 20 year's to catch up, it's impossible,

I've seen 17 and 18 year old kids on Facebook and twitter saying they've got tickets and claim to have between 8 and 11k points that can't be right, it's more like older relatives passing tickets on and this is the main problem for me.

For me I'd make it day one 10k and above
Day 2 a certain history over the last 6 season's
Day 3 season ticket holders

[Rick_Muller]

This old chestnut.

I have 20 points short of 6000 and I was really wanting to get tickets for this game. I missed out because there were many others ahead of me with more points. I’ve accepted that and moved on.

[wilks_bfc]

The only thing I can think of is to make people buy in person ....which sort of defeats the whole issue. There is some sort of family and friends linkage on the ticketing system which I suppose is what is being used to transfer points. But isn't the reason for that to facilitate family groups travelling together? (Presumably a good thing).

As a retired business analyst I think we are proposing solutions without properly expressing the problem. Especially as (so far) only two away games this season have failed to reach general sale.

The F&F doesn’t allow you to transfer points between them. Each person still needs the required number of points

[AGENT_CLARET]

This old chestnut.

I have 20 points short of 6000 and I was really wanting to get tickets for this game. I missed out because there were many others ahead of me with more points. I’ve accepted that and moved on.

20 points short this season but you will hit this total next season unless at the end of this season they up it to a 10k points putting you on average 8 year's away from hitting the max points total needed and so on yet loads of people get tickets that clearly can't have 6k points personally, is this okay will you move on, I've got 10k points so I'm okay jack but it doesn't stop me feeling the points system is wrong and needs changing but to what I don't know.

[AGENT_CLARET]

We could scrap the points system, and offer an away ticket membership, limited to 1000 member's each season on a first come first served basis at the beginning of the season,

It could be charged at £40 per person and the 40k raised by this could be put into the food bank scheme

Day one sales to away membership holder's
Day two to Day three season ticket holders
Day four open sale

[Quickenthetempo]

This old chestnut.

I have 20 points short of 6000 and I was really wanting to get tickets for this game. I missed out because there were many others ahead of me with more points. I’ve accepted that and moved on.

I would buy cheap cup games tickets (childs) on your number. E.g buying an Ipswich ticket even though you are not going will set you back 5 pounds and get you 10 points awarded.
Then only one more game to get the 6k.
Do the same or take a friend on the Turf. You will be rewarded with 10 loyalty points if using your number to purchase.

[MDWat]

The problem with the argument on a loyalty system is that the majority, though I acknowledge not all, argue for a system which suits their personal circumstances. For example, you’re more likely to argue that it’s unfair that children can’t get a ticket if you have a young child that you’re wanting to introduce to away games.

I’m pretty fortunate, I’ve had a season ticket since 95/96 and have been to a very healthy chunk of away games since 08/09 and I’ve comfortably enough points to get whatever tickets I want. However, I’ve a very young boy now who hopefully, in 10 years or so, might fancy coming to the game with me.

There’s no perfect scheme and I think the club need to listen to ideas. I don’t know how I feel about them not changing the points threshold. Part of me thinks you’re no longer rewarding those who have 10,000 upwards but by the same token, those fans who have worked to get to 6,000 slowly but surely by going to long away games where ticket demand wasn’t as great don’t deserve to be many years away from the top threshold.

No matter what system you have, if there’s an allocation of 1,032 and demand of 3,000, you’ll have many disappointed people. Tough one.

[claretonthecoast1882]

You could continue with the points system but for Luton it could have been 6k and 18+ away games last season then say 12+ aways and continue.
Much fairer to reward those who go away when it isn't going as well as this season is.
We must have had 15 plus away games this season and only Luton where the allocation is low and Huddersfield (I think) didn't make it to general sale. Blackpool will another game where there will be demand for a new system. So probably 3 games all season won't make it to general sale.

There are a lot of clubs with supporters who would love the option of being able to go to every away bar2 or 3 each season.

[jrgbfc]

My mates had a season ticket at Leeds for years and he says it's impossible to get away tickets. The people at the top buy tickets for games they can't even go to and pass their tickets on, ensuring it stays a closed shop.

[Quickenthetempo]

Let's be honest, the club want a simple system that benefits them (selling STs) and takes less working hours for staff.
They couldn't care less how far you travelled on a Tuesday night when we were crap.

It's business

[Quickenthetempo]

Just glad we don't have a ballot system like some clubs. If you only got one ticket in the ballot and not being able to go with friends/family would ruin the day out.