Loyalty Points change

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ClaretInLeeds
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Re: Loyalty Points change

Post by ClaretInLeeds » Mon Jul 03, 2023 3:12 pm

ArmchairDetective wrote:
Mon Jul 03, 2023 3:09 pm
I believe there are people on the FAB who are worse off with the new system but felt it was a fairer system overall.
There are also people on the FAB that didn’t start attending games until last season….

1989_claret
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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 3:12 pm

ClaretTony wrote:
Mon Jul 03, 2023 2:59 pm
You've done well - I've got the maximum 1,400 for season tickets plus 830 for away tickets and 130 for home tickets = 2,360. Not sure how you've got to 2,800.

My current total is over 13,000.
I miscounted the season tickets as added this season but isn’t it 1,750 the max not 1,400?

I have 640 points in away tickets plus 50 for Olympiacos at home (no idea why).

Revised total: 2,440 or 2,090 if I’ve mistakenly added another season ticket amount on.

colne-claret
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Re: Loyalty Points change

Post by colne-claret » Mon Jul 03, 2023 3:13 pm

I’ve added up wrong, I’ve got less than I thought…2270. Still hope it will be enough for majority though.

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Re: Loyalty Points change

Post by Granny WeatherWax » Mon Jul 03, 2023 3:14 pm

1989_claret wrote:
Mon Jul 03, 2023 3:12 pm
I miscounted the season tickets as added this season but isn’t it 1,750 the max not 1,400?

I have 640 points in away tickets plus 50 for Olympiacos at home (no idea why).

Revised total: 2,440 or 2,090 if I’ve mistakenly added another season ticket amount on.
50 for everton away too :-) always knew that would come in handy

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Re: Loyalty Points change

Post by colne-claret » Mon Jul 03, 2023 3:14 pm

1989_claret wrote:
Mon Jul 03, 2023 3:12 pm
I miscounted the season tickets as added this season but isn’t it 1,750 the max not 1,400?

I have 640 points in away tickets plus 50 for Olympiacos at home (no idea why).

Revised total: 2,440 or 2,090 if I’ve mistakenly added another season ticket amount on.
I have 350 points for the covid season in my loyalty history so I envisage this will count so I’m guessing it’s going to be 1750 for season tickets…well I hope
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Quickenthetempo
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Re: Loyalty Points change

Post by Quickenthetempo » Mon Jul 03, 2023 3:14 pm

1989_claret wrote:
Mon Jul 03, 2023 2:53 pm
Done a very quick count and I have 2,800 in the new system. The old system I had 11,580.
I think you have counted 5 STs instead of 4 for Covid.

Unless you buy matchday tickets every home game for someone on your Clarets no.?

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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 3:14 pm

Granny WeatherWax wrote:
Mon Jul 03, 2023 3:00 pm
excluding 23/24 season ticket?

i can only see 4 season ticket entries excluding that in the 5 year period as we didnt get points in covid
I have points for the COVID season season ticket.

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Re: Loyalty Points change

Post by colne-claret » Mon Jul 03, 2023 3:15 pm

Quickenthetempo wrote:
Mon Jul 03, 2023 3:14 pm
I think you have counted 5 STs instead of 4 for Covid.

Unless you buy matchday tickets every home game for someone on your Clarets no.?
You can. I’ve got loads of home match purchases on mine for cups/family.

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Re: Loyalty Points change

Post by Granny WeatherWax » Mon Jul 03, 2023 3:15 pm

1989_claret wrote:
Mon Jul 03, 2023 3:14 pm
I have points for the COVID season season ticket.
the one we got 'free'? i dont. i had 4 season tickets then 23/24 which i excluded.

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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 3:16 pm

Quickenthetempo wrote:
Mon Jul 03, 2023 3:14 pm
I think you have counted 5 STs instead of 4 for Covid.

Unless you buy matchday tickets every home game for someone on your Clarets no.?
I have points for the COVID season season ticket. Only buy home tickets in the cups like everyone else.

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Re: Loyalty Points change

Post by ArmchairDetective » Mon Jul 03, 2023 3:16 pm

ClaretInLeeds wrote:
Mon Jul 03, 2023 3:12 pm
There are also people on the FAB that didn’t start attending games until last season….
...but won't be much better off until they've had a season ticket for five years.

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Re: Loyalty Points change

Post by Bordeauxclaret » Mon Jul 03, 2023 3:17 pm

Has this come from suggestions from the new advisory fan board?

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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 3:18 pm

Roll on 7th July so we don’t have to add them up :D
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Re: Loyalty Points change

Post by colne-claret » Mon Jul 03, 2023 3:19 pm

Granny WeatherWax wrote:
Mon Jul 03, 2023 3:15 pm
the one we got 'free'? i dont. i had 4 season tickets then 23/24 which i excluded.
Did you get it refunded? I wonder if that’s why

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Re: Loyalty Points change

Post by ChorltonCharlie » Mon Jul 03, 2023 3:21 pm

Couple of people with kids who haven't attended away games over recent years ^^^^. In the short term it's bad news, but if your kid(s) get the bug it's good news as they can go away and build up points and catch up. It's the same for returning fans, or even new fans. No secret that Burnley is a deprived area, and there's many good reasons why fans can't go year in, year out. Having a system that's attainable and inclusive can only be a good thing.
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Re: Loyalty Points change

Post by quoonbeatz » Mon Jul 03, 2023 3:21 pm

The covid season isn't included. If you kept your ticket, the points were left on for the following season.

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Re: Loyalty Points change

Post by NewClaret » Mon Jul 03, 2023 3:22 pm

wilks_bfc wrote:
Mon Jul 03, 2023 3:09 pm
You need 15000 points to see the article
:lol: :lol: :lol:

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Re: Loyalty Points change

Post by ChorltonCharlie » Mon Jul 03, 2023 3:22 pm

Bordeauxclaret wrote:
Mon Jul 03, 2023 3:17 pm
Has this come from suggestions from the new advisory fan board?
I think it's been on the cards for years, but the new fan advisory board will have certainly been a big help in getting it over the line.
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Re: Loyalty Points change

Post by quoonbeatz » Mon Jul 03, 2023 3:22 pm

Still not the fairest system, which is all ST holders having the same priority, but a step in the right direction. The membership priority is a step back but hey ho.

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Re: Loyalty Points change

Post by colne-claret » Mon Jul 03, 2023 3:22 pm

quoonbeatz wrote:
Mon Jul 03, 2023 3:21 pm
The covid season isn't included. If you kept your ticket, the points were left on for the following season.
I’ve got points for both…

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Re: Loyalty Points change

Post by Granny WeatherWax » Mon Jul 03, 2023 3:23 pm

colne-claret wrote:
Mon Jul 03, 2023 3:19 pm
Did you get it refunded? I wonder if that’s why
Nope - ive just checked again it its there! user error.
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Re: Loyalty Points change

Post by GodIsADeeJay81 » Mon Jul 03, 2023 3:24 pm

Good to see something has been done.
Well done to the club

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Re: Loyalty Points change

Post by quoonbeatz » Mon Jul 03, 2023 3:24 pm

colne-claret wrote:
Mon Jul 03, 2023 3:22 pm
I’ve got points for both…
You might have but they won't be counted.

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Re: Loyalty Points change

Post by claretcarrot93 » Mon Jul 03, 2023 3:24 pm

Its a good thing because the atmosphere was pretty poor at Ewood considering the circumstances.

Gives the young ones a chance

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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 3:25 pm

quoonbeatz wrote:
Mon Jul 03, 2023 3:24 pm
You might have but they won't be counted.
Why won’t they be counted?

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Re: Loyalty Points change

Post by Granny WeatherWax » Mon Jul 03, 2023 3:26 pm

1989_claret wrote:
Mon Jul 03, 2023 3:25 pm
Why won’t they be counted?
they are giving no points for covid season

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Re: Loyalty Points change

Post by quoonbeatz » Mon Jul 03, 2023 3:26 pm

1989_claret wrote:
Mon Jul 03, 2023 3:25 pm
Why won’t they be counted?
Because games were played behind closed doors. It's on the website.

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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 3:27 pm

quoonbeatz wrote:
Mon Jul 03, 2023 3:26 pm
Because games were played behind closed doors. It's on the website.
I should probably have read that before asking. Cheers
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Re: Loyalty Points change

Post by Granny WeatherWax » Mon Jul 03, 2023 3:28 pm

its the 2020/21 season i cant see a season ticket for. Rings s bell that when we got it free they didnt allocate points.

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Re: Loyalty Points change

Post by AGENT_CLARET » Mon Jul 03, 2023 3:29 pm

2040 points I've got with quick maths so God knows 😂

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Re: Loyalty Points change

Post by TPClaret » Mon Jul 03, 2023 3:30 pm

Go back to queuing at 7am for the ticket office to open in the pouring rain, first come first served. Sack the points off

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Re: Loyalty Points change

Post by MarkGreen » Mon Jul 03, 2023 3:31 pm

A lot fairer system, I agree. But will this make getting tickets harder?

There will be a lot more people who hit the maximum threshold than there ever was people with over 6k previously. Also, more people able to purchase more tickets via friends and family?

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Re: Loyalty Points change

Post by ŽižkovClaret » Mon Jul 03, 2023 3:32 pm

I'll be on about 400 then (Previously just under 2k) :lol:

Absolutely fair tbh since i've not lived in the country nevermind the town since 2014

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Re: Loyalty Points change

Post by Granny WeatherWax » Mon Jul 03, 2023 3:32 pm

MarkGreen wrote:
Mon Jul 03, 2023 3:31 pm
A lot fairer system, I agree. But will this make getting tickets harder?

There will be a lot more people who hit the maximum threshold than there ever was people with over 6k previously. Also, more people able to purchase more tickets via friends and family?
i dont understand why you think more people will now have the maximum threshold than when the 6000 limit didnt change for years

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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 3:35 pm

There were 5000 people with 6000+ points. There won’t be anywhere near that I don’t imagine with what whatever the new threshold is.

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Re: Loyalty Points change

Post by Rick_Muller » Mon Jul 03, 2023 3:40 pm

Only issue I can see (and its not a big one really) is that those who regularly attended away games in the past 5 seasons will have more points and as such first choice to get away tickets again. Now if you consider the main issue was getting hold of away tickets for away games in demand (Luton for example) and historically those who had enough points could buy them, so obviously now they'll have more points already.

It certainly is a good call though, as it will encourage more away support moving forward as for those games where there is a limited amount fans will want to try and have enough points...

[It wont matter in a couple of seasons anyway when we're sh!t again]

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Re: Loyalty Points change

Post by IanMcL » Mon Jul 03, 2023 3:40 pm

So am I reading the club statement right?

"We want to help away fans and young fans more.
Instead of 10 points you now get 20 points. Great.

However, home season ticket holdets, have all the points already and use them to out muscle you on a big away game. They will keep them.

Away fans- you lose most of your historic points, earned over the years. So gain an extra 10 going forward, but lose hundreds/thousands immediately, so even less equipped to compete with the season ticket bloc?

Sounds crap.

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Re: Loyalty Points change

Post by ŽižkovClaret » Mon Jul 03, 2023 3:44 pm

IanMcL wrote:
Mon Jul 03, 2023 3:40 pm
So am I reading the club statement right?

"We want to help away fans and young fans more.
Instead of 10 points you now get 20 points. Great.

However, home season ticket holdets, have all the points already and use them to out muscle you on a big away game. They will keep them.

Away fans- you lose most of your historic points, earned over the years. So gain an extra 10 going forward, but lose hundreds/thousands immediately, so even less equipped to compete with the season ticket bloc?

Sounds crap.
Surely your statement misses the fact that many of those away fans will also have had home season tickets?

Be reet

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Re: Loyalty Points change

Post by ClaretTony » Mon Jul 03, 2023 3:44 pm

I've no issue with it at all even though it will see me drop down somewhat. I've always believed the points I received back in 2004/05 and a few years later shouldn't be counting. It's something we put forward to the club some time ago via Burnley FC Supporters Groups but it wasn't taken up on.

Just very badly communicated. The article is hidden on the website and I only saw it because someone sent me the link. Although they have since sent out emails apparently.

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Re: Loyalty Points change

Post by BigGaz » Mon Jul 03, 2023 3:45 pm

bumba wrote:
Mon Jul 03, 2023 2:36 pm
Still a rubbish system, all season ticket holders should get the same priorities.
First come first served simple and fair
First come first served automatically favours the jobless, the retired and those with flexible working practices.

It’s just as poor a system as any other.
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Re: Loyalty Points change

Post by MarkGreen » Mon Jul 03, 2023 3:45 pm

Granny WeatherWax wrote:
Mon Jul 03, 2023 3:32 pm
i dont understand why you think more people will now have the maximum threshold than when the 6000 limit didnt change for years
Sorry, didn't explain myself properly. Of course there will be a far greater number of people with over 6k points.

What I meant was, I feel like there will be a higher volume of people who want to go away and are able to join the queue now due to hitting the minimum criteria (If that makes sense?) Not every single person who has over 6k was trying to buy tickets, otherwise we'd always sell out at the first tier release.

For example, I have over 6k points but my Dad and brother don't. I could never buy more than 1 away ticket due to this until a lower tier is released or went general sale. However, we've had season tickets next to each other for well over 5 years, so we're now seen as faiy equal, meaning I could potentially buy 3 tickets at a time now?

FYI, I am all for this new change and see it as a very positivbe step, just trying to work out how it works going forward.

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Re: Loyalty Points change

Post by Granny WeatherWax » Mon Jul 03, 2023 3:45 pm

IanMcL wrote:
Mon Jul 03, 2023 3:40 pm
So am I reading the club statement right?

"We want to help away fans and young fans more.
Instead of 10 points you now get 20 points. Great.

However, home season ticket holdets, have all the points already and use them to out muscle you on a big away game. They will keep them.

Away fans- you lose most of your historic points, earned over the years. So gain an extra 10 going forward, but lose hundreds/thousands immediately, so even less equipped to compete with the season ticket bloc?

Sounds crap.
bizarre way to look at it.

if you have been going to home and away games over the last 5 years youll be ok?!

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Re: Loyalty Points change

Post by Bordeauxclaret » Mon Jul 03, 2023 3:46 pm

ChorltonCharlie wrote:
Mon Jul 03, 2023 3:22 pm
I think it's been on the cards for years, but the new fan advisory board will have certainly been a big help in getting it over the line.
Excellent. They certainly seem to be making a difference now.

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Re: Loyalty Points change

Post by IanMcL » Mon Jul 03, 2023 3:47 pm

ŽižkovClaret wrote:
Mon Jul 03, 2023 3:44 pm
Surely your statement misses the fact that many of those away fans will also have had home season tickets?

Be reet
Not true. There are Burnley fans all over the country. I spent 50 years just doing away matches and occasional pilgrimage...for 0 points or 20 points. Thousands of miles. There are many.

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Re: Loyalty Points change

Post by ŽižkovClaret » Mon Jul 03, 2023 3:49 pm

IanMcL wrote:
Mon Jul 03, 2023 3:47 pm
Not true. There are Burnley fans all over the country. I spent 50 years just doing away matches and occasional pilgrimage...for 0 points or 20 points. Thousands of miles. There are many.
So ok, yeah, its shite for you. That's shite and i cant sugarcoat it, even if that was my job.

I guess there is now the question of if its worth signing up for one of the memberships i guess.

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Re: Loyalty Points change

Post by ArmchairDetective » Mon Jul 03, 2023 3:51 pm

IanMcL wrote:
Mon Jul 03, 2023 3:47 pm
Not true. There are Burnley fans all over the country. I spent 50 years just doing away matches and occasional pilgrimage...for 0 points or 20 points. Thousands of miles. There are many.
I mean this in the sincerest way possible IanMcL, I'm still getting my head around all the changes. But could one of the non-season ticket memberships help your situation? I think a proportion of away tickets are reserved for non-ST members.

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Re: Loyalty Points change

Post by Lancasterclaret » Mon Jul 03, 2023 3:53 pm

IanMcL wrote:
Mon Jul 03, 2023 3:47 pm
Not true. There are Burnley fans all over the country. I spent 50 years just doing away matches and occasional pilgrimage...for 0 points or 20 points. Thousands of miles. There are many.
Then you are a perfect candidate from this new premium supporter thingy I'd have thought
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Re: Loyalty Points change

Post by Boss Hogg » Mon Jul 03, 2023 3:57 pm

ClaretInLeeds wrote:
Mon Jul 03, 2023 3:03 pm
The algorithm has already changed.

The way they are reporting the points has been made simpler.
I wish people would stop over using this word. It’s infuriating like ‘green shoots’ used to be.

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Re: Loyalty Points change

Post by AGENT_CLARET » Mon Jul 03, 2023 4:04 pm

I think the new points system order will

After the members % tickets are taken out the points system will be something like

1st 2.5k points
2nd 1.5k points
3rd over 500 points
Season ticket holders
General sale

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Re: Loyalty Points change

Post by aggi » Mon Jul 03, 2023 4:05 pm

IanMcL wrote:
Mon Jul 03, 2023 3:47 pm
Not true. There are Burnley fans all over the country. I spent 50 years just doing away matches and occasional pilgrimage...for 0 points or 20 points. Thousands of miles. There are many.
But surely if you don't have a season ticket the loyalty points are irrelevant.
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