Loyalty Points change

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MACCA
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Re: Loyalty Points change

Post by MACCA » Mon Jul 03, 2023 4:07 pm

You said what you wanted, and I've helped deliver it again.

It's great to see the massive majority now pulling the same way, and believing in the vision and journey.

Some other great improvements coming a long too ... 😲

Regards Macca CFS leader.

1989_claret
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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 4:11 pm

AGENT_CLARET wrote:
Mon Jul 03, 2023 4:04 pm
I think the new points system order will

After the members % tickets are taken out the points system will be something like

1st 2.5k points
2nd 1.5k points
3rd over 500 points
Season ticket holders
General sale
This a guess? If CT has 2,360 I can’t imagine many have 2.5k points. Reckon a first priority could be 2k though.

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Re: Loyalty Points change

Post by wilks_bfc » Mon Jul 03, 2023 4:11 pm

This is something that’s been needed for a long while
Don’t get to many away games as use to, but when we do, as we’ve a wide range of points in our group we were in the situation of wait until at lowest point or get when we could

If I’ve calculated correctly for my group of F&F

I go from 9010 to 2310
Dad 3960 to 2300
Brother 8780 to 2300
Nephew stays at 1850
Godson 1240

At least we’re all now in same ballpark

Spike
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Re: Loyalty Points change

Post by Spike » Mon Jul 03, 2023 4:16 pm

Lancasterclaret wrote:
Mon Jul 03, 2023 2:49 pm
Any truth in the rumours that if you go to Genk you gain 1000 loyalty points? ;)
Only if you are JJ Watt

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Re: Loyalty Points change

Post by Quickenthetempo » Mon Jul 03, 2023 4:16 pm

colne-claret wrote:
Mon Jul 03, 2023 3:15 pm
You can. I’ve got loads of home match purchases on mine for cups/family.
Yeah, I have a few.

I was asking the question. Sorry if it wasn't clear.

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Re: Loyalty Points change

Post by ClaretTony » Mon Jul 03, 2023 4:16 pm

1989_claret wrote:
Mon Jul 03, 2023 4:11 pm
This a guess? If CT has 2,360 I can’t imagine many have 2.5k points. Reckon a first priority could be 2k though.
That was a top of my head calculation but it will be less than that for sure because I'd included 19 away league games in 2019/20 but, of course, we couldn't go to the last give of them. It's going to be somewhere around 2,300 I think. I did miss a few in 2021/22 because of covid issues.

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Re: Loyalty Points change

Post by DAVETHEVICAR » Mon Jul 03, 2023 4:18 pm

I will have 4 times 350 =1400 for season tickets
Plus around 50 for matches in last 4 seasons as I can’t get to matches from Lincoln without staying overnight
I will now cancel my season ticket at end of season and save £250 a year
Wish I had known this before i renewed recently for this season coming

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Re: Loyalty Points change

Post by ClaretTony » Mon Jul 03, 2023 4:21 pm

DAVETHEVICAR wrote:
Mon Jul 03, 2023 4:18 pm
I will have 4 times 350 =1400 for season tickets
Plus around 50 for matches in last 4 seasons as I can’t get to matches from Lincoln without staying overnight
I will now cancel my season ticket at end of season and save £250 a year
Wish I had known this before i renewed recently for this season coming
I'm sure they would allow you to cancel it still given there's a waiting list.

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Re: Loyalty Points change

Post by Boss Hogg » Mon Jul 03, 2023 4:22 pm

If you can’t attend why buy a season ticket ? It’s stopping someone else going on who can attend at the moment. This is a much more progressive way of doing it and a lot fairer for all. People buying tickets now are putting more into the club than when it was £3 to pay on the gate. I used to pay that amount too.

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Re: Loyalty Points change

Post by Claretmutt » Mon Jul 03, 2023 4:32 pm

Agree season ticket holders are surely the most
loyal fans, paying up front and attending every
home game,

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Re: Loyalty Points change

Post by ArmchairDetective » Mon Jul 03, 2023 4:34 pm

It seems we might be starting to see the rationale for introducing the memberships as an alternative to buying a ST.

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Re: Loyalty Points change

Post by AGENT_CLARET » Mon Jul 03, 2023 4:35 pm

1989_claret wrote:
Mon Jul 03, 2023 4:11 pm
This a guess? If CT has 2,360 I can’t imagine many have 2.5k points. Reckon a first priority could be 2k though.
I would imagine the average points total will be around 2k
Some a bit more but a lot will be lower

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Re: Loyalty Points change

Post by Devils_Advocate » Mon Jul 03, 2023 4:36 pm

I organised a trip for a group of football tourists to watch us play against Man City in the cup back in 2019. There was just short of 200 people in the group and all the tickets were purchased through my account so does anyone know how many points I'll have on this new system?

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Re: Loyalty Points change

Post by NottsClaret » Mon Jul 03, 2023 4:37 pm

Only quickly scanned through the thread and also on Twitter.. the fact there seems to be very little backlash and a general acceptance this is fairer for younger fans suggests they've got it about right.

As with Lancaster, it doesn't benefit me personally but there's no way I should be getting tickets for any game I want anyway, it's not 1996.

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Re: Loyalty Points change

Post by Bosscat » Mon Jul 03, 2023 4:37 pm

Devils_Advocate wrote:
Mon Jul 03, 2023 4:36 pm
I organised a trip for a group of football tourists to watch us play against Man City in the cup back in 2019. There was just short of 200 people in the group and all the tickets were purchased through my account so does anyone know how many points I'll have on this new system?
Leeds tickets don't count DA 😉

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Re: Loyalty Points change

Post by AGENT_CLARET » Mon Jul 03, 2023 4:37 pm

wilks_bfc wrote:
Mon Jul 03, 2023 4:11 pm
This is something that’s been needed for a long while
Don’t get to many away games as use to, but when we do, as we’ve a wide range of points in our group we were in the situation of wait until at lowest point or get when we could

If I’ve calculated correctly for my group of F&F

I go from 9010 to 2310
Dad 3960 to 2300
Brother 8780 to 2300
Nephew stays at 1850
Godson 1240

At least we’re all now in same ballpark
This is exactly why this now works better especially for families that don't cheat the system

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Re: Loyalty Points change

Post by Devils_Advocate » Mon Jul 03, 2023 4:38 pm

Bosscat wrote:
Mon Jul 03, 2023 4:37 pm
Leeds tickets don't count DA 😉
Thats a shame as Id have more points than CT if I could count them!
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JohnMac
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Re: Loyalty Points change

Post by JohnMac » Mon Jul 03, 2023 4:38 pm

It's 4 days before they update the system and 39 days until our season begins yet it feels like some people are stressing already.

Relax, it isn't worth the pain of miscalculating by 10 or 20 points, especially when you don't know the criteria for the first away ticket sale :D

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Re: Loyalty Points change

Post by dsr » Mon Jul 03, 2023 4:40 pm

IanMcL wrote:
Mon Jul 03, 2023 3:40 pm
So am I reading the club statement right?

"We want to help away fans and young fans more.
Instead of 10 points you now get 20 points. Great.

However, home season ticket holdets, have all the points already and use them to out muscle you on a big away game. They will keep them.

Away fans- you lose most of your historic points, earned over the years. So gain an extra 10 going forward, but lose hundreds/thousands immediately, so even less equipped to compete with the season ticket bloc?

Sounds crap.
Home fans lose their historic points too. It's a 5 year rolling sum for all points, not just away points.
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Re: Loyalty Points change

Post by jrgbfc » Mon Jul 03, 2023 4:42 pm

Don't see how anyone can have a problem with this. It's a much fairer system.

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Re: Loyalty Points change

Post by Nori1958 » Mon Jul 03, 2023 4:48 pm

jrgbfc wrote:
Mon Jul 03, 2023 4:42 pm
Don't see how anyone can have a problem with this. It's a much fairer system.
Is it? It would be interesting to know how many of those who will now benefit only started watching since we've been in the premier league, which is the main group who benefit from this change

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Re: Loyalty Points change

Post by Big Vinny K » Mon Jul 03, 2023 4:48 pm

IanMcL wrote:
Mon Jul 03, 2023 3:40 pm
So am I reading the club statement right?

"We want to help away fans and young fans more.
Instead of 10 points you now get 20 points. Great.

However, home season ticket holdets, have all the points already and use them to out muscle you on a big away game. They will keep them.

Away fans- you lose most of your historic points, earned over the years. So gain an extra 10 going forward, but lose hundreds/thousands immediately, so even less equipped to compete with the season ticket bloc?

Sounds crap.
I think you might need to re-read it Ian !!

Seriously though the objective seems to be to continue to reward season ticket holders - that’s understandable as they pay a significant amount up front.
But to also try and close the gap between historical loyalty and more recent loyalty (again seems pretty reasonable to me)
And finally to give some additional reward to those attending the most away games - another reasonable measure but I would have maybe gone a bit further on this one (say 30 or 40 points a game).
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Re: Loyalty Points change

Post by Rick_Muller » Mon Jul 03, 2023 4:51 pm

Nori1958 wrote:
Mon Jul 03, 2023 4:48 pm
Is it? It would be interesting to know how many of those who will now benefit only started watching since we've been in the premier league, which is the main group who benefit from this change
I'd say 14 years loyalty should be enough... as long as you have an Orient ticket stub too

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Re: Loyalty Points change

Post by Bordeauxclaret » Mon Jul 03, 2023 4:57 pm

Rick_Muller wrote:
Mon Jul 03, 2023 4:51 pm
I'd say 14 years loyalty should be enough... as long as you have an Orient ticket stub too
Colchester is where it’s at.
More people claim to have attended that one than the Orient game.
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Re: Loyalty Points change

Post by ArmchairDetective » Mon Jul 03, 2023 5:03 pm

Nori1958 wrote:
Mon Jul 03, 2023 4:48 pm
Is it? It would be interesting to know how many of those who will now benefit only started watching since we've been in the premier league, which is the main group who benefit from this change
Surely we want the newer generation of fan to be able to become more interested and invested in the club, like every generation of fan that has been able to over the past 140 years.

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Re: Loyalty Points change

Post by Nori1958 » Mon Jul 03, 2023 5:07 pm

ArmchairDetective wrote:
Mon Jul 03, 2023 5:03 pm
Surely we want the newer generation of fan to be able to become more interested and invested in the club, like every generation of fan that has been able to over the past 140 years.
Ok, but when the older ones started watching there was no points system, mainly because we were watching lower league football
I get that those who travel away should be rewarded, just not sure putting everyone on the same footing is the right way, we'll just have to see how it works

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Re: Loyalty Points change

Post by ClaretTony » Mon Jul 03, 2023 5:12 pm

Bordeauxclaret wrote:
Mon Jul 03, 2023 4:57 pm
Colchester is where it’s at.
More people claim to have attended that one than the Orient game.
That should definitely put me at the top of the list. I can't see many others on here who got their name on the front cover of the programme.

Image
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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 5:16 pm

They mean 2020/21 season don’t they? Not like the club to make mistakes on communication :lol:
IMG_1187.jpeg
IMG_1187.jpeg (305.3 KiB) Viewed 1944 times

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Re: Loyalty Points change

Post by Big Vinny K » Mon Jul 03, 2023 5:16 pm

ClaretTony wrote:
Mon Jul 03, 2023 5:12 pm
That should definitely put me at the top of the list. I can't see many others on here who got their name on the front cover of the programme.

Image
That defence !!!

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Re: Loyalty Points change

Post by ArmchairDetective » Mon Jul 03, 2023 5:20 pm

Nori1958 wrote:
Mon Jul 03, 2023 5:07 pm
Ok, but when the older ones started watching there was no points system, mainly because we were watching lower league football
I get that those who travel away should be rewarded, just not sure putting everyone on the same footing is the right way, we'll just have to see how it works
I get you. I think my last post came across more sarcastic than what I intended.

For what it's worth I previously proposed a 'blended' or 'weighted' points system to the club which would mean historical points weren't wiped out, but points accrued in the past five years held more weight than they currently do. Rightly so the feedback was that this wouldn't be transparent enough for your average fan to know where they stand.

I hope that the newer system gives more people a chance as the future of the club relies on the younger generation - particularly if our future isn't in the Premier League.

I'm also not sure that the change in systems will negatively impact as many people as we think. There will likely be the same amount of interest that we've had at away games previously. Hopefully it will just mean that tickets end up with more people that have earned them, rather than those that haven't been able to accrue enough of their own points and have just borrowed points from the friend or family member.

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Re: Loyalty Points change

Post by ChristheViking » Mon Jul 03, 2023 5:21 pm

Well done to the Club and the Fan Advisory Board for pushing this overdue measure through.

Much more equitable and another step in the right direction off the field.

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Re: Loyalty Points change

Post by NewClaret » Mon Jul 03, 2023 5:30 pm

Overwhelmingly positive response, I see.

Pleased for those who’ve worked on this to see such a unanimously positive response from fans.

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Re: Loyalty Points change

Post by Nori1958 » Mon Jul 03, 2023 5:32 pm

ArmchairDetective wrote:
Mon Jul 03, 2023 5:20 pm
I get you. I think my last post came across more sarcastic than what I intended.

For what it's worth I previously proposed a 'blended' or 'weighted' points system to the club which would mean historical points weren't wiped out, but points accrued in the past five years held more weight than they currently do. Rightly so the feedback was that this wouldn't be transparent enough for your average fan to know where they stand.

I hope that the newer system gives more people a chance as the future of the club relies on the younger generation - particularly if our future isn't in the Premier League.

I'm also not sure that the change in systems will negatively impact as many people as we think. There will likely be the same amount of interest that we've had at away games previously. Hopefully it will just mean that tickets end up with more people that have earned them, rather than those that haven't been able to accrue enough of their own points and have just borrowed points from the friend or family member.
I don't think it will stop tickets being bought for others, as more than likely the people who are having tickets bought for them probably don't have the required points under any system, so will still require somebody to buy on their behalf

It would have been better if somehow they could have changed the away points gained over the past few seasons to a higher amount and set the requirement accordingly

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Re: Loyalty Points change

Post by Sproggy » Mon Jul 03, 2023 5:32 pm

If this squashes more people into tighter bands, does that mean the potential for more ballots when we get small away allocations?

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Re: Loyalty Points change

Post by 1989_claret » Mon Jul 03, 2023 5:44 pm

The majority of people who want away tickets will get them this season as most away allocations are 3k.

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Re: Loyalty Points change

Post by Lowbankclaret » Mon Jul 03, 2023 5:45 pm

I will agree it’s a fairer system. But a few thoughts.

In my case I should have over 2000 points after having over 9000.
My daughter who currently has 2700 points should also have over 2000.
We missed out on several games last year as we needed 3 tickets, and people on my friends and family were also going.

So by my reckoning this will increase the first round eligible people by maybe 80-100%.

Think it might be a case of fastest finger first when the online sale goes live.

No mention of changes to F & F?

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Re: Loyalty Points change

Post by Big Vinny K » Mon Jul 03, 2023 5:50 pm

Sproggy wrote:
Mon Jul 03, 2023 5:32 pm
If this squashes more people into tighter bands, does that mean the potential for more ballots when we get small away allocations?
Probably more a case of first come first served….which is not ideal.
All depends on the threshold I guess.
If you have been to most of the away games in the 4 seasons that are going to count plus being a season ticket holder then those away games are going to count for around 800 additional points to those who just go on home games.
People who have followed us away on a regular basis in last 4 or 5 years getting priority for away tickets seems fair enough to me. I used to go on the away games 20 years ago and only do 2 or 3 a season now so will probably lose out even though I was talking about doing as many home games as possible next season because like most fans there is a fresh excitement with VK and the new team.

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Re: Loyalty Points change

Post by mikeS » Mon Jul 03, 2023 5:51 pm

If I've got this right,
If you buy an away league match ticket you get 20 points
If you buy a home match ticket for the League Cup, FA cup or friendlies you only get 10 points.
You'd have thought the club would want to give home fans the same incentive for paying to watch the Clarets at home
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Re: Loyalty Points change

Post by Winstonswhite » Mon Jul 03, 2023 6:02 pm

mikeS wrote:
Mon Jul 03, 2023 5:51 pm
If I've got this right,
If you buy an away league match ticket you get 20 points
If you buy a home match ticket for the League Cup, FA cup or friendlies you only get 10 points.
You'd have thought the club would want to give home fans the same incentive for paying to watch the Clarets at home
You’ll probably never need loyalty points to buy home tickets though. Fans who travel to away games should be rewarded with more points than those who go to usually cheaper home games in the cup.

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Re: Loyalty Points change

Post by Spijed » Mon Jul 03, 2023 6:12 pm

Bordeauxclaret wrote:
Mon Jul 03, 2023 4:57 pm
Colchester is where it’s at.
More people claim to have attended that one than the Orient game.
What about Telford away?

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Re: Loyalty Points change

Post by mikeS » Mon Jul 03, 2023 6:18 pm

I can see that the main objective of the new loyalty scheme is about making it fairer for fans who want to watch the Clarets away from home, I've no problem with that, it's just that for fans who buy tickets for the early rounds of the cup competitions should be given the same number of points for their loyalty in turning out to watch a League Cup, FA Cup match or pre season Friendly. It might also help boost attendances at home in the early rounds of Cup competitions. Just a thought.

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Re: Loyalty Points change

Post by GetIntoEm » Mon Jul 03, 2023 7:15 pm

glad i bought the 2 premier membership deals now too, easy pickings for away games

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Re: Loyalty Points change

Post by Leisure » Mon Jul 03, 2023 8:48 pm

GetIntoEm wrote:
Mon Jul 03, 2023 7:15 pm
glad i bought the 2 premier membership deals now too, easy pickings for away games
Wouldn't be too sure about that, as the Premier Members will have to fight over a maximum of 150 tickets (and that's when our allocation is 3000). For games like Luton and Bournemouth there will be far fewer that 150 available.

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Re: Loyalty Points change

Post by AmbleClaret » Mon Jul 03, 2023 9:00 pm

Spijed wrote:
Mon Jul 03, 2023 6:12 pm
What about Telford away?
All 3 me,plus Penrith :lol:

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Re: Loyalty Points change

Post by PremierLeagueClass » Mon Jul 03, 2023 9:10 pm

Not read into this in any depth yet. I was a season ticket holder for many years and went to a lot of away games but had to give it up for five years due to work. I’ve had my season ticket back for a couple of years now.

My question is, how do I build my loyalty points back up by buying away tickets when I won’t have enough points to buy away tickets? Will this not create a problem whereby those with the most points are the only ones who can consistently add to their total?

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Re: Loyalty Points change

Post by IanMcL » Mon Jul 03, 2023 9:19 pm

aggi wrote:
Mon Jul 03, 2023 4:05 pm
But surely if you don't have a season ticket the loyalty points are irrelevant.
That's the problem in a nutshell.

However, if going forward 20pts for an away attendance, then 19 x 20 = 380
Season ticket 250

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Re: Loyalty Points change

Post by Spike » Mon Jul 03, 2023 9:22 pm

Another change to season ticket perks / t& c ‘s that should have been announced before fans bought their tickets

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Re: Loyalty Points change

Post by Leisure » Mon Jul 03, 2023 9:25 pm

IanMcL wrote:
Mon Jul 03, 2023 9:19 pm
That's the problem in a nutshell.

However, if going forward 20pts for an away attendance, then 19 x 20 = 380
Season ticket 250
ST is 350 points.

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Re: Loyalty Points change

Post by IanMcL » Mon Jul 03, 2023 9:27 pm

Leisure wrote:
Mon Jul 03, 2023 9:25 pm
ST is 350 points.
Ha. I wrnt to check and the article has disappeared from the club site. In my head 250 v 350???

Anyway 380 is still more than 350.
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Re: Loyalty Points change

Post by Jimmymaccer » Mon Jul 03, 2023 9:33 pm

AmbleClaret wrote:
Mon Jul 03, 2023 9:00 pm
All 3 me,plus Penrith :lol:
Ah, Penrith……went with my dad………….

Fab day………………happy memories….!

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