New food/drink rules at the Turf

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CrosspoolClarets
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Re: New food/drink rules at the Turf

Post by CrosspoolClarets » Sat Oct 07, 2023 9:29 pm

Had a Haffners Steak and Kidney, Peas and Gravy in the fanzone today and it was hot and tasty. Really pleased with it compared to the luke warm one I had at the City game.

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Re: New food/drink rules at the Turf

Post by jrgbfc » Sun Oct 08, 2023 8:31 am

Definitely seemed quieter in the Bob Lord. Without a big queue I was tempted to get a pie but at over 4 quid I didn't bother.

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Re: New food/drink rules at the Turf

Post by BurnleyFC » Sun Oct 08, 2023 8:43 am

CrosspoolClarets wrote:
Sat Oct 07, 2023 9:29 pm
Had a Haffners Steak and Kidney, Peas and Gravy in the fanzone today and it was hot and tasty. Really pleased with it compared to the luke warm one I had at the City game.
Are they still £6.50? They need to be chucking some chips on as well for that sort of money.

They’re only £2.50 in the little butty shop across from the Park View.

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Re: New food/drink rules at the Turf

Post by bfcjg » Sun Oct 08, 2023 10:11 am

I boycotted it again, got my food on way to the ground,I'm not prepared to queue then get the overpriced fayre on offer.

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Re: New food/drink rules at the Turf

Post by Fretters » Sun Oct 08, 2023 10:15 am

I haven't bothered going down for the last couple of games and realised I don't need expensive, crap tasting beer to enjoy myself. Quite the revelation, really!

Enjoyed the pitch side interviews with super Glen and Ian Cox instead.

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Re: New food/drink rules at the Turf

Post by StayingDown4Ever » Sun Oct 08, 2023 10:24 am

Boss Hogg wrote:
Sat Oct 07, 2023 9:13 pm
It’s about as well organised as our defence.
I know not being able to have a splash of milk in your brew can be upsetting but let’s not say hurtful things we can’t take back!
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Re: New food/drink rules at the Turf

Post by Quickenthetempo » Sun Oct 08, 2023 12:25 pm

It seems the food in corporate has improved dramatically since Levy took over, but is worse than ever for the normal fan.

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Re: New food/drink rules at the Turf

Post by dougcollins » Sun Oct 08, 2023 1:11 pm

All's good then, the average punters are mugs and will continue to turn up whatever you give them.
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Re: New food/drink rules at the Turf

Post by Leon_C » Sun Oct 08, 2023 1:56 pm

We went for a half-time pint, just after Chelsea's first goal. We're in the Jimmy Mc Upper, at the Bob Lord end.
The queues (at the bar) at half-time have been ridiculous, all season. Yesterday was no exception. Longer queue than ever.
Previously 3 service points were now 2 service points.
However, they appear to have 2 people at each point, one taking orders, one only preparing drinks. This worked reasonably well, and the queue moved relatively quickly.
I'm not sure what's happened to the promised modern touch-screen ordering service we were promised. I'm not sure, however, how they will reconfigure the space. The upper tier concourses are incredibly compact.

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Re: New food/drink rules at the Turf

Post by ClaretTony » Sun Oct 08, 2023 2:31 pm

Leon_C wrote:
Sun Oct 08, 2023 1:56 pm
I'm not sure what's happened to the promised modern touch-screen ordering service we were promised.
All in place according to Russell Ball in his pre-season interview telling us it’s now like McDonalds.
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Re: New food/drink rules at the Turf

Post by sjb » Sun Oct 08, 2023 3:12 pm

Quickenthetempo wrote:
Sun Oct 08, 2023 12:25 pm
It seems the food in corporate has improved dramatically since Levy took over, but is worse than ever for the normal fan.
Not in the Jimmy Mac it hasn't. Notwithstanding yesterday's profiteroles which were excellent, generally the fayre on offer has been inferior to last season. If I never see another hot dog again it will be too soon 🙄
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Re: New food/drink rules at the Turf

Post by Quickenthetempo » Sun Oct 08, 2023 3:54 pm

sjb wrote:
Sun Oct 08, 2023 3:12 pm
Not in the Jimmy Mac it hasn't. Notwithstanding yesterday's profiteroles which were excellent, generally the fayre on offer has been inferior to last season. If I never see another hot dog again it will be too soon 🙄
Only what I'm being told.

Lad who goes in the Longside corporate quite regularly says the food is far better this year.

Another mate with a ST in the newly refurbished Jimmy Mac corporate loves it.
Might enjoy the beer more though as he hasn't mentioned the food.

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Re: New food/drink rules at the Turf

Post by sjb » Sun Oct 08, 2023 4:02 pm

Quickenthetempo wrote:
Sun Oct 08, 2023 3:54 pm
Only what I'm being told.

Lad who goes in the Longside corporate quite regularly says the food is far better this year.

Another mate with a ST in the newly refurbished Jimmy Mac corporate loves it.
Might enjoy the beer more though as he hasn't mentioned the food.
All about personal opinion I suppose. I was in Longside corporate for the United game & the food was ok, though a friend thinks it's worse this season. I have an ST in Jimmy Mac corporate and it's a bit chaotic & noisy compared with last year.

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Re: New food/drink rules at the Turf

Post by mikeS » Sun Oct 08, 2023 4:13 pm

On the food and catering front there's Nothing I've seen in the Bob Lord to suggest we've moved forward.
Over-priced Hollands Pies, hot dogs, crisps, chocolate and half cups of coffee.
You'd have thought the American owners who've been in charge long enough now could have come up with a better range of fayre than that at a better quality and price point than what's currently offered.

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Re: New food/drink rules at the Turf

Post by fidelcastro » Sun Oct 08, 2023 4:25 pm

You've got to hand it to the owners. People complained about the queues, so they made what was on offer more expensive and more inferior, thus reducing waiting time.

Genius.

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Re: New food/drink rules at the Turf

Post by ClaretTony » Mon Oct 09, 2023 9:00 am

From what I’ve read on here and from what I’ve seen on match days, it looks to be horrendous.

You would think that the issues are the responsibility of Levy and their on site management at Turf Moor rather than BFC although our point of contact has to be the club for supporters.

I saw a video last week desperately trying to promote the Jimmy Mac hospitality. I think I’d be expecting considerably more than a hot dog for that money which is what the video was promoting.

Russell Ball is the BFC man responsiblle for it. He was the one who was interviewed about it all pre-season when he said it would be like McDonalds on the concourses with self ordering units. I’ve not seen any.

I reckon he’s the person people should be contacting with complaints and issues. It’s not showing our club in a good light at all. Catering on the ground wasn’t good previously but this season that seems to have been taken to a new level.

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Re: New food/drink rules at the Turf

Post by mikeS » Mon Oct 09, 2023 9:07 am

The Americans invented fast food - you'd have thought they'd have brought all their fast food skills and culinary talents with them.
Alas not.
Yet.
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Re: New food/drink rules at the Turf

Post by Claretforever » Sat Oct 21, 2023 8:16 am

I wonder if this is what we were supposed to be getting last summer?
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Re: New food/drink rules at the Turf

Post by fidelcastro » Sat Nov 04, 2023 2:39 pm

Still an appalling level of service.

😩

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Re: New food/drink rules at the Turf

Post by bfcfan1882 » Sat Nov 04, 2023 3:47 pm

Lager only, JHU at HT 🙄

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Re: New food/drink rules at the Turf

Post by beddie » Sat Nov 04, 2023 8:01 pm

Never looked at it this season until today as we were hungry having not eaten since breakfast. Went to the counter to ask what they served as there’s no prices or menu showing. Told to go to the screens for prices and choice which we did. Clicked on the prices, couldn’t believe the cost of a pie. We decided we were not going paying those prices and didn’t bother, famished when we got home. To be honest the choice and the whole lack of presentation at the counter was beyond poor. Not for us I’m afraid.

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Re: New food/drink rules at the Turf

Post by AlargeClaret » Sat Nov 04, 2023 8:10 pm

They’d ran out of lager for 15mins at end kiosk , Mather bar at 2.20pm and the smiling yet staggeringly clueless staff couldn’t even use another dispenser . Not sure rest of ground ,I’m talking Longside lower ,though it appears food sales ( dunno bout booze ) are down almost 40%!

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Re: New food/drink rules at the Turf

Post by Marney&Mee » Sat Nov 04, 2023 8:14 pm

£5.50 for a pie, coffee and twin last season.
£8.10 for the equivalent now

Pies worse, tiny self serving point for milk etc. staff still restocking shelves just before ht. they’ve had two weeks to do it!

I won’t be going on again. Til the West Ham game

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Re: New food/drink rules at the Turf

Post by wilks_bfc » Sat Nov 04, 2023 8:22 pm

Marney&Mee wrote:
Sat Nov 04, 2023 8:14 pm
£5.50 for a pie, coffee and twin last season.
£8.10 for the equivalent now

Pies worse, tiny self serving point for milk etc. staff still restocking shelves just before ht. they’ve had two weeks to do it!

I won’t be going on again. Til the West Ham game
Whilst I agree with what you say re the prices, got to disagree with your comment of “Pies worse”
Clayton’s so much better than the burnt outside/cold inside or soggy pastry/molten fillings of Hollands soup pies

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Re: New food/drink rules at the Turf

Post by Rileybobs » Sat Nov 04, 2023 8:51 pm

My lad wanted a bottle of water at half time so about 10 minutes after the whistle I made my way down expecting a big queue in the JMU - but to my surprise I walked straight to the counter and was served immediately. Are people voting with their feet? Or are people going into the concourse earlier as lots of people seemed to be leaving their seats around the 40 min mark to my bemusement.

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Re: New food/drink rules at the Turf

Post by bfcjg » Sat Nov 04, 2023 9:24 pm

I bought a burger at the van parked at the Dyche, 30 seconds to wait, when I got to the JHL and saw the queue at the kiosk but none at the screens I was so happy that I'd voted with my feet and wallet again.

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Re: New food/drink rules at the Turf

Post by NewClaret » Sat Nov 04, 2023 11:44 pm

AlargeClaret wrote:
Sat Nov 04, 2023 8:10 pm
They’d ran out of lager for 15mins at end kiosk , Mather bar at 2.20pm and the smiling yet staggeringly clueless staff couldn’t even use another dispenser . Not sure rest of ground ,I’m talking Longside lower ,though it appears food sales ( dunno bout booze ) are down almost 40%!
Where’ve you heard that?

I’m not shocked though. I’ve given up. Just hope some appalling sales figures prompts some improvements.

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Re: New food/drink rules at the Turf

Post by burnmark » Sun Nov 05, 2023 10:24 am

Claretforever wrote:
Sat Oct 21, 2023 8:16 am
I wonder if this is what we were supposed to be getting last summer?
10 years ahead🤣🤣

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Re: New food/drink rules at the Turf

Post by Jamesy » Sun Nov 05, 2023 10:30 am

Has the price of the beer gone up now that the club have outsourced the catering and bar provisions?
I only ask because yesterday I bought someone a pint of Guinness in the Trophy Lounge in the Bob Lord and it was over £7 !!
He said that it was just over a fiver last season. Needless to say I didn’t buy him another.

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Re: New food/drink rules at the Turf

Post by Quickenthetempo » Sun Nov 05, 2023 10:58 am

Jamesy wrote:
Sun Nov 05, 2023 10:30 am
Has the price of the beer gone up now that the club have outsourced the catering and bar provisions?
I only ask because yesterday I bought someone a pint of Guinness in the Trophy Lounge in the Bob Lord and it was over £7 !!
He said that it was just over a fiver last season. Needless to say I didn’t buy him another.
Beer on the concourse went up 50p for Sam Miguel. From 5.50 to 6 quid.

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Re: New food/drink rules at the Turf

Post by Jamesy » Sun Nov 05, 2023 12:29 pm

Quickenthetempo wrote:
Sun Nov 05, 2023 10:58 am
Beer on the concourse went up 50p for Sam Miguel. From 5.50 to 6 quid.
I think fans should boycott the bars at these extortionate prices, although it is difficult for us to do in the lounge as we need a beverage or two with our meal pre match.
Probably better to have a few reasonably priced “decent” beers in town pre match than paying over the odds for a mediocre pint in a plastic glass stood on a concourse.

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Re: New food/drink rules at the Turf

Post by StayingDown4Ever » Sun Nov 05, 2023 12:38 pm

Jamesy wrote:
Sun Nov 05, 2023 10:30 am
Has the price of the beer gone up now that the club have outsourced the catering and bar provisions?
I only ask because yesterday I bought someone a pint of Guinness in the Trophy Lounge in the Bob Lord and it was over £7 !!
He said that it was just over a fiver last season. Needless to say I didn’t buy him another.
😆 in Padiham last night after the game a lad walked into the pub with his mates and got a round in of five pints. Should have seen his face when he found out it was £6.10 a beer

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Re: New food/drink rules at the Turf

Post by Jamesy » Sun Nov 05, 2023 12:42 pm

StayingDown4Ever wrote:
Sun Nov 05, 2023 12:38 pm
😆 in Padiham last night after the game a lad walked into the pub with his mates and got a round in of five pints. Should have seen his face when he found out it was £6.10 a beer
That must have been craft beer or premium Belgian stuff? £6.10 a pint in Padiham? Crikey!

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Re: New food/drink rules at the Turf

Post by StayingDown4Ever » Sun Nov 05, 2023 12:53 pm

Jamesy wrote:
Sun Nov 05, 2023 12:42 pm
That must have been craft beer or premium Belgian stuff? £6.10 a pint in Padiham? Crikey!
Neck Oil by Beavertown.

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Re: New food/drink rules at the Turf

Post by Jamesy » Sun Nov 05, 2023 12:56 pm

StayingDown4Ever wrote:
Sun Nov 05, 2023 12:53 pm
Neck Oil by Beavertown.
Neck Oil is reasonably pricey. It’s around £5.50 a pint here in Shrewsbury. Padiham must have gone upmarket if they can get away with charging over £6 a pint for it. Maybe it’s becoming the new Whalley? :lol:

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Re: New food/drink rules at the Turf

Post by Tw@ » Sun Nov 05, 2023 12:59 pm

Neck oil by Beavertown by Heineken 😢

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Re: New food/drink rules at the Turf

Post by Jamesy » Sun Nov 05, 2023 1:02 pm

Tw@ wrote:
Sun Nov 05, 2023 12:59 pm
Neck oil by Beavertown by Heineken 😢
Correct. Robert Plants son sold his soul to the devil!
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Re: New food/drink rules at the Turf

Post by dougcollins » Sun Nov 05, 2023 1:03 pm

StayingDown4Ever wrote:
Sun Nov 05, 2023 12:53 pm
Neck Oil by Beavertown.
Not even real beer, 'craft' stuff.

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Re: New food/drink rules at the Turf

Post by Rileybobs » Sun Nov 05, 2023 1:04 pm

Not sure why people really care who owns and produces it, it still tastes the same.

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Re: New food/drink rules at the Turf

Post by Quickenthetempo » Sun Nov 05, 2023 2:50 pm

StayingDown4Ever wrote:
Sun Nov 05, 2023 12:38 pm
😆 in Padiham last night after the game a lad walked into the pub with his mates and got a round in of five pints. Should have seen his face when he found out it was £6.10 a beer
Which establishment in Padiham is charging 6.10 a pint?

I know the Lawrence charges similar, but that's a wedding venue place.

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Re: New food/drink rules at the Turf

Post by Steve1956 » Sun Nov 05, 2023 3:04 pm

Anyone paying these prices quoted on this thread for inferior beer and food has lost their marbles,absolutely ripping off people at its finest.
Shame on the club and its owners.

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Re: New food/drink rules at the Turf

Post by StayingDown4Ever » Sun Nov 05, 2023 3:09 pm

Quickenthetempo wrote:
Sun Nov 05, 2023 2:50 pm
Which establishment in Padiham is charging 6.10 a pint?

I know the Lawrence charges similar, but that's a wedding venue place.
Bridge

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Re: New food/drink rules at the Turf

Post by Quickenthetempo » Sun Nov 05, 2023 3:47 pm

StayingDown4Ever wrote:
Sun Nov 05, 2023 3:09 pm
Bridge
My first ever local was the Bridge in mid 90s, when Joe and Mary had it.
Carling was 1.30 a pint and the pool table had a massive slant.

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Re: New food/drink rules at the Turf

Post by StayingDown4Ever » Sun Nov 05, 2023 3:51 pm

Quickenthetempo wrote:
Sun Nov 05, 2023 3:47 pm
My first ever local was the Bridge in mid 90s, when Joe and Mary had it.
Carling was 1.30 a pint and the pool table had a massive slant.
I was talking to Joe last week when I saw him out walking his dog. He’s living a stones throw from the Bridge. Mary passed away a couple of years ago now.

£4 for a Carling if you ever go back in.

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Re: New food/drink rules at the Turf

Post by Acting Claret » Sun Nov 05, 2023 5:29 pm

Was at the ao arena in Manchester recently. They are selling 2 pint plastic cups with lager and cider for £16.95.

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Re: New food/drink rules at the Turf

Post by CrosspoolClarets » Sun Nov 05, 2023 5:45 pm

£2 per pint of high quality cask ale at the New Brew’m has for a while been one of the best value pints in the country.

For an ale drinker there really is no decision to be made.

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Re: New food/drink rules at the Turf

Post by Steve-Harpers-perm » Sun Nov 05, 2023 5:55 pm

CrosspoolClarets wrote:
Sun Nov 05, 2023 5:45 pm
£2 per pint of high quality cask ale at the New Brew’m has for a while been one of the best value pints in the country.

For an ale drinker there really is no decision to be made.
My brother’s mate who is a Southampton fan came up for a home match few seasons ago and couldn’t believe the prices in there!

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Re: New food/drink rules at the Turf

Post by NewClaret » Sun Nov 05, 2023 6:07 pm

Tw@ wrote:
Sun Nov 05, 2023 12:59 pm
Neck oil by Beavertown by Heineken 😢
Prior to levy taking over I’d have loved to see the club working with a local brewer and putting on its own beers. That way the money taken would’ve also helped support local jobs.

Since that’s not happening now, neck oil would be my beer of choice to see on the turf.

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Re: New food/drink rules at the Turf

Post by AlargeClaret » Sun Nov 05, 2023 6:43 pm

NewClaret wrote:
Sat Nov 04, 2023 11:44 pm
Where’ve you heard that?

I’m not shocked though. I’ve given up. Just hope some appalling sales figures prompts some improvements.
Well I won’t give a name but 2 separate food suppliers to the actual franchisee that now runs the food op ( match day “fresh-ish” perishable deliveries) have supplied 40% less than opening 3 match days . Though can’t speak for booze or soft drinks .

I have noticed more staff though ( agency ) and the queues are definitely smaller /quicker , so perhaps people may regain a bit of confidence ? I think a lot just can’t be arsed and it’s pretty steep price wise too. I’m persevering but only just !

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Re: New food/drink rules at the Turf

Post by Jamesy » Sun Nov 05, 2023 6:55 pm

CrosspoolClarets wrote:
Sun Nov 05, 2023 5:45 pm
£2 per pint of high quality cask ale at the New Brew’m has for a while been one of the best value pints in the country.

For an ale drinker there really is no decision to be made.
Is this place owned by Reedley Hallows?

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