Burnley FC app - ticket wallet

[Fretters]

I tried to use the QR code to get in yesterday and it didn't work. A 'no ticket' message flagged up at the turnstile. I was hoping to be able to leave my actual season ticket at home in future but, thankfully, I had it on me yesterday, so I won't be risking that.

Anyone else tried using the app to get in?

[wilks_bfc]

Coincidentally I also was going to test the app yesterday but got the same message

[durhamclaret]

The app is very unpredictable, sometimes works sometimes not, hold on to your season card.

[dougcollins]

Old tech is always more reliable.

I walked past a long queue of confused looking students to purchase a coffee with my £5 note on Friday.

Online payment portal was down.

[KlyBfc]

Im intrigued by this as I was (weirdly) going to ask a question about this today. I got thinking this morning and wanted to know if it worked for season tickets so I could pass my seat on for Boxing Day.

I used the app for my daughter yesterday and it worked fine, but I used my season ticket card for myself.

[Fretters]

Im intrigued by this as I was (weirdly) going to ask a question about this today. I got thinking this morning and wanted to know if it worked for season tickets so I could pass my seat on for Boxing Day.

I used the app for my daughter yesterday and it worked fine, but I used my season ticket card for myself.

It won't allow you to screenshot the QR code, but it looks like you can send it to someone else's 'wallet' using a share button at the top.

But since it doesn't bloody work, I wouldn't bother.

[Brandonbfc123]

how do i add a season ticket to my wallet or is it not possible?

[Bosscat]

Has anyone tried using a photo of your season card on your phone

[AGENT_CLARET]

I tried to use the QR code to get in yesterday and it didn't work. A 'no ticket' message flagged up at the turnstile. I was hoping to be able to leave my actual season ticket at home in future but, thankfully, I had it on me yesterday, so I won't be risking that.

Anyone else tried using the app to get in?

Disable the NFC setting on your phone whilst using the app, it stops the ticket wallet from working

[Loyalclaret]

I tried screenshoting the QR code from the wallet on a previous game, it didn't work, so I took a photo with another phone. However I hsvent had chance to test it. I may be wrong but assumed a QR code is a QR code and would scan?

This was when I was stuck in traffic hours away and knew I was unable to make the game, thought I'd try and pass the ticket on.

[ClaretAL]

how do i add a season ticket to my wallet or is it not possible?

Yep I would like to know how you do this too if someone has a link on how to do it. When I open my Apple Wallet the only options I have are Debit/Credit Cards and Travel Cards.

[wilks_bfc]

It’s not added to your wallet

It’s in the Club App (or would be if it worked properly)

[ClaretTony]

I tried to use the QR code to get in yesterday and it didn't work. A 'no ticket' message flagged up at the turnstile. I was hoping to be able to leave my actual season ticket at home in future but, thankfully, I had it on me yesterday, so I won't be risking that.

Anyone else tried using the app to get in?

I was advised by the ticket office that it doesn’t work for season tickets. I’d use it if it 1) worked and 2) went into my Apple Wallet and not a club app.

[Fretters]

I was advised by the ticket office that it doesn’t work for season tickets. I’d use it if it 1) worked and 2) went into my Apple Wallet and not a club app.

Brilliant. So they know it doesn't work, but they still allow it to generate the QR code.