Upgrade child ticket to adult

[Mala591]

I’m fortunate enough to have been offered a child ticket for today’s match. How do I upgrade to an adult ticket?
Thanks

[Holtyclaret]

Usually in advance via telephone. Maybe call and they’ll e mail a new qr code.

Or I guess they’ll advise you if this current the case on the day.

[Mala591]

I won’t have the ticket until 4pm so what do I need to do?
Thanks

[daveisaclaret]

You need to contact the ticket office and ask what to do.

[Mala591]

You need to contact the ticket office and ask what to do.

Thanks. Done and sorted.

[IanMcL]

I’m fortunate enough to have been offered a child ticket for today’s match. How do I upgrade to an adult ticket?
Thanks

Just wear short trousers. You'll be OK.

[Father Jack]

Out of interest Mala how did you do it and what was your experience of doing it?
I assume you have to pay the balance to upgrade?
From my previous experience trying to get a call answered by the ticket office has been like pulling teeth.

[RHansburyEsq]

Not sure how Mala got on yesterday but I quite regularly upgrade one of our child season tickets to adult. I pop into the ticket office, give them the relevant clarets number, pay the difference and they print a new ticket. It’s a thing so they don’t bat an eyelid. I usually do it the week before but have done it on the day of game in the past.

[Mala591]

Yes RHansbury it turned out to be a very simple and well managed process. Went into the ticket office 1 hour before the match, asked for an upgrade, presented the child season ticket, paid £10 to upgrade (over 65) and got an upgrade ticket printed.