Season tickets next season

[fidelcastro]

Could it be that the early bird scheme is being scrapped?

In other words, you pay the same whenever you buy a ST?

It honestly wouldn't surprise me.

[Theivley Pike]

What’s the legal situation if I just cancel my DD at the bank?

[Bosscat]

Have just looked at my B/Acc and there is no DD showing for BFC next month so can't cancel if I wanted to

[Chester Perry]

What’s the legal situation if I just cancel my DD at the bank?

you are within your rights - do it at least 24hrs before it is due

https://www.directdebit.co.uk/using-dir ... ect-debit/

[Chester Perry]

Have just looked at my B/Acc and there is no DD showing for BFC next month so can't cancel if I wanted to

It is possible tha tthe DD has a 12 month term attached that can be reactivated by the club

[Bosscat]

It is possible tha tthe DD has a 12 month term attached that can be reactivated by the club

Ah yes forgot that cheers CP

[Theivley Pike]

My bank showing a payment out for this month but isn’t among my DD for the rest of the year.

[Bosscat]

My bank showing a payment out for this month but isn’t among my DD for the rest of the year.

Mine too but as Chester Perry pointbout its a rolling 12 month DD term contract they can restart ...

[Funkydrummer]

If you've made your final payment for this season, and
don't wish to renew, just delete the club as one of your payees.

Job done.

[NorthIsCool]

Mine too but as Chester Perry pointbout its a rolling 12 month DD term contract they can restart ...

So, if people don't want to renew, what would the process be?
If the DD doesn't exist anymore, can the club just trigger the restart the day before?

[Theivley Pike]

If you've made your final payment for this season, and
don't wish to renew, just delete the club as one of your payees.

Job done.

The only problem is that my bank doesn’t show BFC on my DD payments,I should probably go down to the ticket office and tell them why I’m not renewing ,I wonder if they’ll do like Sky and offer me a few guaranteed wins,or a discount.

[Bosscat]

So, if people don't want to renew, what would the process be?
If the DD doesn't exist anymore, can the club just trigger the restart the day before?

No idea ... also they don't feature in my Payees on my account ... If someone does not wish to renew contact yhe club would be my advice ...

[Theivley Pike]

Have just looked at my B/Acc and there is no DD showing for BFC next month so can't cancel if I wanted to

Just looked at mine and it’s in Archived DD’s but it won’t let me edit it.

[burnleymik]

The only problem is that my bank doesn’t show BFC on my DD payments,I should probably go down to the ticket office and tell them why I’m not renewing ,I wonder if they’ll do like Sky and offer me a few guaranteed wins,or a discount.

If we all do this, we might stay up!

[Funkydrummer]

The only problem is that my bank doesn’t show BFC on my DD payments,I should probably go down to the ticket office and tell them why I’m not renewing, I wonder if they’ll do like Sky and offer me a few guaranteed wins,or a discount.

The thing is, if you've made the final payment then it won't feature
as a "direct debit" for future instances until they reactivate it for renewal.
The timescale ws only introduced to ensure that you would renew your
existing seat - you've always had the right to terminate.

You should be looking into your "payees" along with
all your others (gas, electicity, insurance, Council Tax etc)

[Funkydrummer]

Having seen the other replies, I would speak to my bank rather
than the club.

Easier to train a monkey.

[Theivley Pike]

Having seen the other replies, I would speak to my bank rather
than the club.

Easier to train a monkey.

Just spoke to the bank BFC need to set up a new DD before they can take anymore money .

[NorthIsCool]

The thing is, if you've made the final payment then it won't feature
as a "direct debit" for future instances until they reactivate it for renewal.
The timescale ws only introduced to ensure that you would renew your
existing seat - you've always had the right to terminate.

You should be looking into your "payees" along with
all your others (gas, electicity, insurance, Council Tax etc)

Thing is, BFC do not show up in Payees anymore.

[claretdj]

Update will be Monday, which one I don't know..

[dougcollins]

Update will be Monday, which one I don't know..

Depends on if we win on Sunday then..

[ClaretTony]

Thing is, BFC do not show up in Payees anymore.

Gone on my list of direct debits too

[beddie]

Gone on my list of direct debits too

Our payment went out last Monday 4th. I’ve just noticed too that they’ve taken it off our list. No doubt it’ll be back on anytime soon with them setting up a new one.

[Awayfromburnley]

Anyone think they might just have forgotten?

We all have a list of things to do, but you lose it and it all goes belly up!

[Murger]

Update will be Monday, which one I don't know..

Will today be the day?

[ŽižkovClaret]

Will today be the day?

You'd imagine yesterday's result may well be as positive as we'll get. I'd push the button if i were them

[fidelcastro]

Waiting until the clock strikes midday!

[Funkydrummer]

Waiting until the clock strikes midday!

Well, it's been and gone.

Now what ?

[fidelcastro]

Well, it's been and gone.

Now what ?

When the clock strikes midnight?

I wish I knew

[GetIntoEm]

going up 25%

[ŽižkovClaret]

Tbh im minded to not renew my seat on my tod in the Bob Lord, but may well get an Adult + concession one in a cheaper section elsewhere for my brother and nephew or Dad to use when i cant make it over.

Is there any issue with a kid using an over 65 concession ticket? (I know the other way round wouldn't work, however iirc the price bracket for a kids ticket would be lower than an u65 and so i wouldn't expect to be able to do it the other way around).

Anyone done this before?

[Rodleydave]

Sent four separate emails to four different people last week, to ask about Early Bird renewals.
Pace, Ball, Hamish Wilson Director of Strategy I believe, and Jack Ormesher the SLO.
Not one has replied with even a courtesy acknowledgement.
Can't say I'm surprised.
Wouldn't surprise me if there is no Early Bird offer this year.

[ClaretAL]

Tbh im minded to not renew my seat on my tod in the Bob Lord, but may well get an Adult + concession one in a cheaper section elsewhere for my brother and nephew or Dad to use when i cant make it over.

Is there any issue with a kid using an over 65 concession ticket? (I know the other way round wouldn't work, however iirc the price bracket for a kids ticket would be lower than an u65 and so i wouldn't expect to be able to do it the other way around).

Anyone done this before?

I have this situation every match, where the ST is for a Senior, but I have to change 50% of the time at the ticket office for a matchday ticket due to the guys on the Turnstiles not letting my grandson go in on the Senior Ticket. I should be more savvy really and pay for the ticket on a junior and then upgrade to a senior.

[Nori1958]

going up 25%

Not a chance

[jrgbfc]

Is there no legal requirement to give those on direct debit a certain amount of time to decide what they're doing or cancel?

[Funkydrummer]

My grandchildren have been on with our senior's
tickets on numerous occasions without a problem
whatsoever. You shouldn't have to upgrade. The only
upgrade we've done is when my sons in law have used
our tickets.

[ŽižkovClaret]

I have this situation every match, where the ST is for a Senior, but I have to change 50% of the time at the ticket office for a matchday ticket due to the guys on the Turnstiles not letting my grandson go in on the Senior Ticket. I should be more savvy really and pay for the ticket on a junior and then upgrade to a senior.

Would it kill them to make a universal "Concession" ticket for over 65's and 18-23s? Can't see much downside to that

[Bosscat]

I am going into ticket Office this week to pick up a Chelski ticket for my mate Andy (who sat next to me after my Brother died) and has moved down to Tonbridge in Kent after his marriage break up ... if we havent heard will be asking about ST's

[dsr]

Is there no legal requirement to give those on direct debit a certain amount of time to decide what they're doing or cancel?

Probably not in this case because each season is a new contract. They can legally, although ti would be stupid commercially, to declare the window for renewing lasts 5 minutes starting at 3 am.

[ŽižkovClaret]

We assume they intend to continue to offer Direct Debit. Maybe they like the idea of all the money up front. Someone might need to let them know how Credit Card companies tend to stagger payout for Season Ticket money

[Bosscat]

Not holding out too much hope

Screenshot_20240311_165806_Outlook.jpg (155.29 KiB) Viewed 1668 times

[AGENT_CLARET]

going up 25%

I think you meant to post 2.5%

[Bosscat]

Got this reply this morning

Screenshot_20240312_101927_Outlook.jpg (149.88 KiB) Viewed 1239 times

[AD1995]

Just spoken to the ticket office on the phone. Was told the same as Bosscat's email but also that because it's so late, the direct debits will likely be starting in May rather than April for the next season

[jrgbfc]

How can it take so long to figure out? Get the feeling a big increase was planned and they've had to row back slightly after having such a dismal season.

[ClaretTony]

Sent four separate emails to four different people last week, to ask about Early Bird renewals.
Pace, Ball, Hamish Wilson Director of Strategy I believe, and Jack Ormesher the SLO.
Not one has replied with even a courtesy acknowledgement.
Can't say I'm surprised.
Wouldn't surprise me if there is no Early Bird offer this year.

That no one has replied has become par for the course at our club since Ball assumed responsibility for fan engagement. Someone should have replied to you to acknowledge your email but I don't think anyone at the club should be sending out a response with season ticket information to an individual supporter, they should be telling us all.

That there hasn't been a word as yet shows how little respect those running the club have for supporters - at the very least they should have been trying to offer some explanation for the delay.

Just spoken to the ticket office on the phone. Was told the same as Bosscat's email but also that because it's so late, the direct debits will likely be starting in May rather than April for the next season

And this sort of proves my point. Why have they told AD1995 and not everyone else (nothing personal AD1995)?

[Devils_Advocate]

Got a question about ticketing then contact the ticket office and not the club chairman and by the looks of it you'll get a response.

[Bosscat]

Got a question about ticketing then contact the ticket office and not the club chairman and by the looks of it you'll get a response.

exactly

[IanMcL]

The only problem is that my bank doesn’t show BFC on my DD payments,I should probably go down to the ticket office and tell them why I’m not renewing ,I wonder if they’ll do like Sky and offer me a few guaranteed wins,or a discount.

There are no guarantees...

[IanMcL]

Sent four separate emails to four different people last week, to ask about Early Bird renewals.
Pace, Ball, Hamish Wilson Director of Strategy I believe, and Jack Ormesher the SLO.
Not one has replied with even a courtesy acknowledgement.
Can't say I'm surprised.
Wouldn't surprise me if there is no Early Bird offer this year.

For such an esteem contributor to the life of Burnley FC, I find that behaviour, you are enduring, unfathomable.

What kind of people are running our club nowadays?

[IanMcL]

Got this reply this morning Screenshot_20240312_101927_Outlook.jpg

So you are a Stewart, Bosscat!

Did you hang around for Peggy?
Are you waiting for the next rising? (Any time soon now, so polish your claymore)