Season tickets next season

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jedi_master
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Re: Season tickets next season

Post by jedi_master » Wed Mar 27, 2024 2:08 pm

Sheedyclaret wrote:
Wed Mar 27, 2024 2:00 pm
Just the way of the world at the moment everything is a total rip off…
I get that Sheedy, and in most walks of business raising prices is a by-product of inflationary pressures/overheads being more than they used to (and passing this onto the customer to ensure you remain profitable). I don't see how that is the case for a club like Burnley FC which is in a deprived area and relies almost entirely on television revenue to support it's playing ambitions and it's debt repayment obligations. These rises do very little to assist the club in reality - it probably pays for a couple of players salaries for a month or two. Is it really worth ******* off the fanbase?

This next comment will sound negative/defeatist, but there is no doubt in my mind that this club will undoubtedly be reliant on season ticket revenue (as it once was) within the next 10-15 years. That's just the nature of being a small town club who has had an unbelievable period in it's history since 2009, it's cyclical and won't last forever. We are one bad appointment etc away from a couple of seasons of drifting into mid table obscurity in the Championship and losing our 'get out of jail' card in the parachute payments. When that does eventually happen, they will be back to relying on the same people they are now possibly pricing out of going. Good luck to them selling out corporates each season when our ambitions are simply as they were back under Cotterill.
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Re: Season tickets next season

Post by ClaretTony » Wed Mar 27, 2024 2:08 pm

They've called it 'Together We Are One' - that is, of course as long as you are not under-22 or over-65.
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Re: Season tickets next season

Post by claretonthecoast1882 » Wed Mar 27, 2024 2:08 pm

wilks_bfc wrote:
Wed Mar 27, 2024 1:59 pm
Just done some quick calcs on last year and this year prices for our group in the JMU

Adult 5% increase
O65, u12 & u18 25% increase

On the assumption we are down and have 23 games next season, there isn’t much change in cost per game

Adult £19.87 to £22.89
O65 £13.16 to £13.66
U12 £2.89 to £3.00
U18 £5.26 to £5.43

It isn't sensationalist enough to say my ticket has gone up 17p, 50p or even a huge £3.02 per game using 25% or 34% makes it look much more expensive.

Even the under 22 category is being used as everybody under the age of 22, when in reality the main increase is for those aged 18-22, there looks little increase for those aged 17 or under
Last edited by claretonthecoast1882 on Wed Mar 27, 2024 2:10 pm, edited 1 time in total.
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Re: Season tickets next season

Post by jojomk1 » Wed Mar 27, 2024 2:09 pm

Sheedyclaret wrote:
Wed Mar 27, 2024 2:00 pm
Just the way of the world at the moment everything is a total rip off…
Got to pay for those shambolic summer signings somehow ;)

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Re: Season tickets next season

Post by CrosspoolClarets » Wed Mar 27, 2024 2:09 pm

Got to applaud the rise for the majority, working age adult tickets. Though I do sympathise with concession customers, the club clearly feel they don’t get enough for those seats and to be fair to them most other leisure activities don’t offer such levels of concessionary discounts, e.g. theatres. Many (not all) pensioners nowadays have far more assets than younger people. But, in this economic climate, doesn’t feel right.

Two other things never mentioned about the way the club are increasing their margins:

1. The Ticket Exchange. Someone doesn’t attend 3 matches they may get, say, £75 back but the club sell that seat for £150+. That’s effectively milking more from the season ticket seat and will far exceed their extra IT costs. I think they will keep the Exchange for next season because plum seats do have a habit of selling quick, which may make the club more money even if a few spare seats are free in the wings.

2. The upgrades for STH to hospitality (promoted on the webpage) allowing to remain seated in the current seat, is a further boost.

So considering that, one could argue the ticket and food price increases of poorer fans are paying for some of the ground improvements for the richer corporate fans (i.e. the only bits where real investment has gone in), which as I say doesn’t feel right but there are some parts of the announcement to applaud.
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Re: Season tickets next season

Post by Sheedyclaret » Wed Mar 27, 2024 2:09 pm

Mondsley wrote:
Wed Mar 27, 2024 2:04 pm
Comparing like with like, the early bird price for my over 65 North Stand lower last year was £250. This has gone up to £346, an increase of 38.4%. Blimey :shock:
Still only 15 quid a match in a championship campaign…

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Re: Season tickets next season

Post by Spike » Wed Mar 27, 2024 2:09 pm

Conroysleftfoot wrote:
Wed Mar 27, 2024 1:57 pm
I can understand them not wanting us old buggers but they don't seem to want the young ones either. Are they going to change it all to Corporate??
When the investors\ borrowers disappear into the sunset it won’t be the corporate clients that remain .

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Re: Season tickets next season

Post by claretcarrot93 » Wed Mar 27, 2024 2:13 pm

The prices seem reasonable to me in this day and age. Mine will work out £16.10 a game.

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Re: Season tickets next season

Post by boyyanno » Wed Mar 27, 2024 2:13 pm

wilks_bfc wrote:
Wed Mar 27, 2024 2:08 pm
Even if we stay up and over 19 games there isn’t much more difference at £3.63 £6.58 £16.53
It makes me sad that you and NewClaret can't read a room.

Some people are fortunate enough that an increase won't affect them. Unfortunately the reality is that some people will be affected by a rise that (in some cases), is significant- see the extra percentage increases.

You can break it down even further if you want, what is it an extra 0.0001p per minute? It doesn't make it any better. It's disgusting behaviour from the club- CoolClaret sums it up perfectly.

If you want to be tone deaf and carry on about how it means naff all then can you go down to my nephews and lend him 100 quid for his season ticket?

No. Didn't think so. I'm alright Jack.
Last edited by boyyanno on Wed Mar 27, 2024 2:14 pm, edited 1 time in total.
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Re: Season tickets next season

Post by Mark the Claret » Wed Mar 27, 2024 2:13 pm

Goody1975 wrote:
Wed Mar 27, 2024 1:55 pm
So they have now amended the prices for the North Stand Lower.

Really poor that this wasn't checked thoroughly prior to release.


Screenshot_2024-03-27-13-53-01-352_com.incrowdsports.football.burnley-edit.jpg
So are the prices in the screen shot early bird prices, if so what are the prices after this period, the way I read it is that there isn't an early bird option, and these are the full price.

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Re: Season tickets next season

Post by getbennyon » Wed Mar 27, 2024 2:14 pm

Burnley fans wanted the 'next level'.

If you wanted this then yes you're going to have to pay for it.

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Re: Season tickets next season

Post by claretonthecoast1882 » Wed Mar 27, 2024 2:15 pm

I Know it is cool to hammer to non Burnley born owners, but those slating the new prices could also comment that anybody under the age of 18 the dearest ticket works out about £6 a game if we go down. Granted it doesn't sound as good as all under 22 tickets have massively gone up but just a bit of truth.

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Re: Season tickets next season

Post by mikeS » Wed Mar 27, 2024 2:17 pm

Bob Lord 2023-24 I paid £275. Next Season its £346. An Increase of £71. A 26% increase.

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Re: Season tickets next season

Post by ClaretTony » Wed Mar 27, 2024 2:18 pm

claretonthecoast1882 wrote:
Wed Mar 27, 2024 2:15 pm
I Know it is cool to hammer to non Burnley born owners, but those slating the new prices could also comment that anybody under the age of 18 the dearest ticket works out about £6 a game if we go down. Granted it doesn't sound as good as all under 22 tickets have massively gone up but just a bit of truth.
Some tickets up 55% for young adults is scandalous, absolutely scandalous. How on earth you could even contemplate defending that with "doesn't sound as good" is beyond me.

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Re: Season tickets next season

Post by THEWELLERNUT70 » Wed Mar 27, 2024 2:18 pm

boyyanno wrote:
Wed Mar 27, 2024 2:13 pm
It makes me sad that you and NewClaret can't read a room.

Some people are fortunate enough that an increase won't affect them. Unfortunately the reality is that some people will be affected by a rise that (in some cases), is significant- see the extra percentage increases.

You can break it down even further if you want, what is it an extra 0.0001p per minute? It doesn't make it any better. It's disgusting behaviour from the club- CoolClaret sums it up perfectly.

If you want to be tone deaf and carry on about how it means naff all then can you go down to my nephews and lend him 100 quid for his season ticket?

No. Didn't think so. I'm alright Jack.
It seems too that people are forgetting the price is just for one person going on with a season ticket, people go on as a family too, say times the increase per game of your average family of 2 adult and 2 kids who usually attend
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Re: Season tickets next season

Post by ArnoldBenson » Wed Mar 27, 2024 2:20 pm

My over 65 ticket in Longside Upper Wings is up from £285 to £357, a 25% increase I believe. As previously mentioned senior tickets elsewhere increased by even more. This after a shocking season and likely to be watching an inferior league next season. Most of the elderly fans will have been following the club for 50 years plus, and (health and survival allowing) will still be loyally supporting the club long after these American chancers have gone. This is a town where many of the elderly have only the state pension as income. The incredible increases to the under 22s prices are even more shortsighted, these are the long term future of the club.
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Re: Season tickets next season

Post by bobinho » Wed Mar 27, 2024 2:20 pm

Does anyone have any idea when we can expect “seat swap” details? 🤔🥴🫣

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Re: Season tickets next season

Post by claretonthecoast1882 » Wed Mar 27, 2024 2:23 pm

ClaretTony wrote:
Wed Mar 27, 2024 2:18 pm
Some tickets up 55% for young adults is scandalous, absolutely scandalous. How on earth you could even contemplate defending that with "doesn't sound as good" is beyond me.
Going up 55% makes the dearest young adult ticket price £15, maybe they were priced too cheap previously. If £15 is deemed to expensive for 18-22 year olds then fair enough.

My youngest is 21 so his last season getting a cheap ticket, it amuses him how me and his brother were paying almost double his ticket for 3 seats next to each other. When he buys a round a drinks with us he gets charged the same as we do.

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Re: Season tickets next season

Post by CoolClaret » Wed Mar 27, 2024 2:24 pm

claretonthecoast1882 wrote:
Wed Mar 27, 2024 2:15 pm
I Know it is cool to hammer to non Burnley born owners, but those slating the new prices could also comment that anybody under the age of 18 the dearest ticket works out about £6 a game if we go down. Granted it doesn't sound as good as all under 22 tickets have massively gone up but just a bit of truth.
& then in another 2-3 years with similar rises, as well as rises with concessions on the Turf...

All of a sudden within 5 years a ticket per game and everything else thrown in is 1.5-2x more expensive than what it once was.

What will the average wage done in that time? Because I can sure as sh1t guarantee you that it won't have appreciated anywhere near the same.

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Re: Season tickets next season

Post by wilks_bfc » Wed Mar 27, 2024 2:25 pm

boyyanno wrote:
Wed Mar 27, 2024 2:13 pm
It makes me sad that you and NewClaret can't read a room.

Some people are fortunate enough that an increase won't affect them. Unfortunately the reality is that some people will be affected by a rise that (in some cases), is significant- see the extra percentage increases.

You can break it down even further if you want, what is it an extra 0.0001p per minute? It doesn't make it any better. It's disgusting behaviour from the club- CoolClaret sums it up perfectly.

If you want to be tone deaf and carry on about how it means naff all then can you go down to my nephews and lend him 100 quid for his season ticket?

No. Didn't think so. I'm alright Jack.
Where have I said it means naff all?
Yes I understand that to some it is a big increase, and for those families it’s overall

Do I agree that the “concessions” prices should have increased at least 25%? No not at all but we all know the prices would be increased what would have been acceptable?

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Re: Season tickets next season

Post by ClaretTony » Wed Mar 27, 2024 2:28 pm

claretonthecoast1882 wrote:
Wed Mar 27, 2024 2:23 pm
Going up 55% makes the dearest young adult ticket price £15, maybe they were priced too cheap previously. If £15 is deemed to expensive for 18-22 year olds then fair enough.

My youngest is 21 so his last season getting a cheap ticket, it amuses him how me and his brother were paying almost double his ticket for 3 seats next to each other. When he buys a round a drinks with us he gets charged the same as we do.
I'll repeat 55% for some and that's scandalous.

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Re: Season tickets next season

Post by claretonthecoast1882 » Wed Mar 27, 2024 2:30 pm

CoolClaret wrote:
Wed Mar 27, 2024 2:24 pm
& then in another 2-3 years with similar rises, as well as rises with concessions on the Turf...

All of a sudden within 5 years a ticket per game and everything else thrown in is 1.5-2x more expensive than what it once was.

What will the average wage done in that time? Because I can sure as sh1t guarantee you that it won't have appreciated anywhere near the same.
Sadly in life things tend to go up in price rather than down

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Re: Season tickets next season

Post by boyyanno » Wed Mar 27, 2024 2:30 pm

wilks_bfc wrote:
Wed Mar 27, 2024 2:25 pm
Where have I said it means naff all?
Yes I understand that to some it is a big increase, and for those families it’s overall

Do I agree that the “concessions” prices should have increased at least 25%? No not at all but we all know the prices would be increased what would have been acceptable?
You literally broke down the figures to try to demonstrate it was a minimal increase in terms of price per game. Totally ignoring the fact that some people will have to find an extra 100 pounds plus across the year to pay for it. For some that is significant- it's tone deaf to think otherwise.

The price isn't 25 percent, for some it's 55- what are you looking at?

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Re: Season tickets next season

Post by CoolClaret » Wed Mar 27, 2024 2:32 pm

claretonthecoast1882 wrote:
Wed Mar 27, 2024 2:30 pm
Sadly in life things tend to go up in price rather than down
Not like that!

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Re: Season tickets next season

Post by BurnleyFC » Wed Mar 27, 2024 2:32 pm

Didn’t realise my now 12 year old son would have to have an under 18’s ticket next year. It means his ticket has more than doubled in price, but that’s just circumstance, I suppose.

Am I imagining it or did it used to be an under 15’s ticket at one time?

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Re: Season tickets next season

Post by StayingDown4Ever » Wed Mar 27, 2024 2:33 pm

An increase after the dross served up this season is crazy.

The % does look bad in a lot of cases but when you break it down into £ as someone has done it’s not quite as bad as it seems.

Maybe those who go home and away might have to do one less away game a season to cover the increase but if they do that then that’s the increase covered give or take a couple of quid when you consider an away day is around £60 just for ticket and travel.

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Re: Season tickets next season

Post by CoolClaret » Wed Mar 27, 2024 2:34 pm

Funny isn't it -

Fed PR from the club about how wildly speculating on young players across Europe with the club as leverage is seen as 'ensuring the future health of the club'

Yet

Effectively pricing local families out of tickets and prioritising anything but regular match attending fans isn't.

Strange old world.
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Re: Season tickets next season

Post by AGENT_CLARET » Wed Mar 27, 2024 2:39 pm

Mines gone up £18, so over a 23 home game season it's increased 78p per game. BARGAIN

Works out at £16.43 per game
Last edited by AGENT_CLARET on Wed Mar 27, 2024 2:40 pm, edited 1 time in total.

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Re: Season tickets next season

Post by ŽižkovClaret » Wed Mar 27, 2024 2:39 pm

I did have an idea to get a 65+ one to go with mine next year but thats tipped me over into nope i think. I'll pick my games to come over for.

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Re: Season tickets next season

Post by claretonthecoast1882 » Wed Mar 27, 2024 2:40 pm

AGENT_CLARET wrote:
Wed Mar 27, 2024 2:39 pm
Mines gone up £18, so over a 23 home game season it's increased 78p per game. BARGAIN
Clearly they are trying to price you out :D

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Re: Season tickets next season

Post by Chester Perry » Wed Mar 27, 2024 2:41 pm

ClaretTony wrote:
Wed Mar 27, 2024 2:08 pm
They've called it 'Together We Are One' - that is, of course as long as you are not under-22 or over-65.
Could just mean that they envisage a time when one price fits all

it felt inevitable that the concessions were going to be hardest hit, it means the PR headlines can focus just on the Adult price - I not Over 65's and Under 22's are the same price

The next test will be the pricing for season tickets post early bird and the match day tickets. I have said it before, but I would not be surprised by a reduced number of season tickets being on offer this year.

Of course last year they said the ceiling for total season tickets had been reached - so that makes sense not offering access to none season ticket holders at this stage - the club need to know how many are not going to be renewed first. Though It will be interesting to see if new season ticket holders are obliged to pay full price.

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Re: Season tickets next season

Post by Big Vinny K » Wed Mar 27, 2024 2:45 pm

claretonthecoast1882 wrote:
Wed Mar 27, 2024 2:23 pm
Going up 55% makes the dearest young adult ticket price £15, maybe they were priced too cheap previously. If £15 is deemed to expensive for 18-22 year olds then fair enough.

My youngest is 21 so his last season getting a cheap ticket, it amuses him how me and his brother were paying almost double his ticket for 3 seats next to each other. When he buys a round a drinks with us he gets charged the same as we do.
Why does it amuse you ?
You seem to want to defend the club in everything they do.

The price increases are completely unwarranted and unjustifiable.
The communication and timing of this pretty much sums up how wrong the owners are getting things at the moment.

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Re: Season tickets next season

Post by ŽižkovClaret » Wed Mar 27, 2024 2:45 pm

You might suspect % increases on a spreadsheet are needed to appeal to investors. The actual revenue from such an increase is ******* in the wind

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Re: Season tickets next season

Post by ClaretTony » Wed Mar 27, 2024 2:46 pm

Big Vinny K wrote:
Wed Mar 27, 2024 2:45 pm
Why does it amuse you ?
You seem to want to defend the club in everything they do.

The price increases are completely unwarranted and unjustifiable.
The communication and timing of this pretty much sums up how wrong the owners are getting things at the moment.
Your second line, "You seem to want to defend the club in everything they do", hits the nail firmly on the head with him.

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Re: Season tickets next season

Post by claretonthecoast1882 » Wed Mar 27, 2024 2:49 pm

Big Vinny K wrote:
Wed Mar 27, 2024 2:45 pm
Why does it amuse you ?
You seem to want to defend the club in everything they do.

The price increases are completely unwarranted and unjustifiable.
The communication and timing of this pretty much sums up how wrong the owners are getting things at the moment.

Not sure where in the post you have quoted I said it amuses me, I said it amuses my son who was paying roughly half what me and his brother who is 2 year older than him to sit in the same seat.

We have known for ages they were going up, we also had lies about no early bird or no 12 month payment scheme.

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Re: Season tickets next season

Post by claretonthecoast1882 » Wed Mar 27, 2024 2:50 pm

ClaretTony wrote:
Wed Mar 27, 2024 2:46 pm
Your second line, "You seem to want to defend the club in everything they do", hits the nail firmly on the head with him.

Because I don't follow the party line and look to hammer the club constantly ?

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Re: Season tickets next season

Post by FeedTheArf » Wed Mar 27, 2024 2:50 pm

Genuinely, is anyone surprised? ALK are all about maximising revenues. Fans come second… at best
Last edited by FeedTheArf on Wed Mar 27, 2024 2:51 pm, edited 1 time in total.
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Re: Season tickets next season

Post by bumba » Wed Mar 27, 2024 2:51 pm

I'm presuming the price of food and drink will reduce though next season when back in the championship!?
They was quick to up the cost citing premier league football let's see if they are as quick to reduce

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Re: Season tickets next season

Post by ClaretTony » Wed Mar 27, 2024 2:55 pm

claretonthecoast1882 wrote:
Wed Mar 27, 2024 2:50 pm
Because I don't follow the party line and look to hammer the club constantly ?
No one does - but anyone would think you were making the decisions at the club given that you just about agree with everyone of them.

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Re: Season tickets next season

Post by Claretmisterg » Wed Mar 27, 2024 2:56 pm

Mine has also gone up a whopping 25% from £285 to £357. Not acceptable. Seriously considering not renewing.

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Re: Season tickets next season

Post by ClaretTony » Wed Mar 27, 2024 2:56 pm

FeedTheArf wrote:
Wed Mar 27, 2024 2:50 pm
Genuinely, is anyone surprised? ALK are all about maximising revenues. Fans come second… at best
Not sure we are in the queue, let alone second.

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Re: Season tickets next season

Post by ŽižkovClaret » Wed Mar 27, 2024 2:56 pm

Any tips for the correct flounce i should do now i've just cancelled my DD and emailed the club? I don't want to be seen as too dour :lol:
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Re: Season tickets next season

Post by wilks_bfc » Wed Mar 27, 2024 2:57 pm

boyyanno wrote:
Wed Mar 27, 2024 2:30 pm
You literally broke down the figures to try to demonstrate it was a minimal increase in terms of price per game. Totally ignoring the fact that some people will have to find an extra 100 pounds plus across the year to pay for it. For some that is significant- it's tone deaf to think otherwise.

The price isn't 25 percent, for some it's 55- what are you looking at?
I’m not ignoring the fact at all

As I said in my original post, this is for my group in the JMU which is why I said an increase of at least 25%

I wasn’t talking about the entire fan base of the club I was talking about a group of 5

Funkydrummer
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Re: Season tickets next season

Post by Funkydrummer » Wed Mar 27, 2024 2:58 pm

Mark the Claret wrote:
Wed Mar 27, 2024 2:13 pm
So are the prices in the screen shot early bird prices, if so what are the prices after this period, the way I read it is that there isn't an early bird option, and these are the full price.
Beat me to it with that one. I wondered exactly the same thing.

What are we saving by buying early ? Is It just that we get to keep our seats ?

We are senior citizens in the Bob Lord and will have to pay £346 as opposed to
£275 this season (an increase of 25.8%). Works out at £15.04 per game (£14.47 per game this season)

Mind you, we could always use our winter fuel allowance to pay for it !!!!!!! :D :D

Big Vinny K
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Re: Season tickets next season

Post by Big Vinny K » Wed Mar 27, 2024 2:59 pm

claretonthecoast1882 wrote:
Wed Mar 27, 2024 2:49 pm
Not sure where in the post you have quoted I said it amuses me, I said it amuses my son who was paying roughly half what me and his brother who is 2 year older than him to sit in the same seat.

We have known for ages they were going up, we also had lies about no early bird or no 12 month payment scheme.
Apologies…..I understand what you are saying now regarding your son and the difference but guess that’s always the case when you are on the age thresholds.

….but irrespective with your reference to £15 a game you are defending the club.
Not sure how you have known for ages that prices are going up. I missed that piece of communication personally.
It’s also the extent of the increases. It’s almost £600 in parts of the ground now - and that’s for early bird.
Our season ticket sales still account for a relatively small part of our total revenue and I just don’t see the need to impose increases of this magnitude on many fans.

The owners talk a lot about the culture of the town Ang the club (or used to) but they are getting it spectacularly wrong with this in my opinion and I believe they will see a drop off in renewals and match day attendance in the next couple of years if they carry on the way they are.

FeedTheArf
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Re: Season tickets next season

Post by FeedTheArf » Wed Mar 27, 2024 3:00 pm

ClaretTony wrote:
Wed Mar 27, 2024 2:56 pm
Not sure we are in the queue, let alone second.
From a personal perspective, my increase is negligible, an extra £1.43 a month by my maths. But after the frankly crap season we’re all witnessing you might have thought they’d at least try and hold the prices or at best apply say a 5% increase across the board. No doubt the marketing in a couple of months will focus on the price per game (as it’ll likely be 23 not 19!).

Jacko
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Re: Season tickets next season

Post by Jacko » Wed Mar 27, 2024 3:00 pm

In past years, wasn't the usual practice to say how much the tickets would cost post-early bird period? The change this year seems significant & I can't imagine that's about anything other than holding back unwelcome news of further price increases.
This user liked this post: Funkydrummer

claretonthecoast1882
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Re: Season tickets next season

Post by claretonthecoast1882 » Wed Mar 27, 2024 3:01 pm

ClaretTony wrote:
Wed Mar 27, 2024 2:55 pm
No one does - but anyone would think you were making the decisions at the club given that you just about agree with everyone of them.
Really ?

I don't agree with the food and drink prices on the ground

I don't agree with the prices of hospitality

I think the tannoy system is non league standard

The club website is poorly done

The ticketing system is poor

The scraping of people's loyalty points was a really poor move

If thought that moaning about any of those things on here would result in any changes I would do so

fatboy47
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Re: Season tickets next season

Post by fatboy47 » Wed Mar 27, 2024 3:01 pm

If next season is owt like the last one in the championship they'll be cheap at double the price.

Get one now and avoid being one of the whiney arsed wet fannies skriking away all next season because there's only a handful of sh1te seats available.

ClaretTony
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Re: Season tickets next season

Post by ClaretTony » Wed Mar 27, 2024 3:02 pm

FeedTheArf wrote:
Wed Mar 27, 2024 3:00 pm
From a personal perspective, my increase is negligible, an extra £1.43 a month by my maths. But after the frankly crap season we’re all witnessing you might have thought they’d at least try and hold the prices or at best apply say a 5% increase across the board. No doubt the marketing in a couple of months will focus on the price per game (as it’ll likely be 23 not 19!).
Mine's up over 24% - some reward for a season ticket holder of 63 years. But those u22 ticket increases have stunned me, some over 50% for people who might be on very low income.

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