Anyone cancelled their Sky Sports Subscription ?

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Aclaret
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Aclaret » Wed Mar 18, 2020 8:22 pm

claptrappers_union wrote:
Wed Mar 18, 2020 8:06 pm
We managed to cancel Sky Sports today
How long were you waiting to get through clapptrapper ? I'm thinking of doing the same but dreading being on the line for an eternity.

clarethomer
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by clarethomer » Wed Mar 18, 2020 8:45 pm

Message whilst holding stating that you will be able to pause your subscription online from Friday.

Will hang on and do that personally.

Aclaret
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Aclaret » Wed Mar 18, 2020 8:51 pm

Ok, cheers clarethomer

Murger
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Murger » Thu Mar 19, 2020 7:47 pm

https://www.sky.com/shop/tv/sports/pause

Here's the link to pause your subscription online.
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clarethomer
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by clarethomer » Thu Mar 19, 2020 7:58 pm

says its temporarily unavailable - will check later on

Murger
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Murger » Thu Mar 19, 2020 7:59 pm

clarethomer wrote:
Thu Mar 19, 2020 7:58 pm
says its temporarily unavailable - will check later on
Hmmm. Just literally did it. Must be loads trying it.

clarethomer
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by clarethomer » Thu Mar 19, 2020 8:03 pm

That is most likely - I am sure if will calm down shortly

Reb
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Reb » Thu Mar 19, 2020 9:27 pm

Just got through and did mine.

Leisure
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Leisure » Fri Mar 20, 2020 12:47 pm

Anyone managed to suspend your Sports package online?

Granny WeatherWax
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Granny WeatherWax » Fri Mar 20, 2020 12:52 pm

Leisure wrote:
Fri Mar 20, 2020 12:47 pm
Anyone managed to suspend your Sports package online?
I did it last night, i wasn't going to bother if you had to ring up but fair play to them they made it available on line.

it still looks like im getting charged for it though on my March - April bill. the sports charge goes on my April - May bill.

as of last night the sports channels still worked so maybe they are still letting you watch them, but for free.

Leisure
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Leisure » Fri Mar 20, 2020 12:58 pm

Granny WeatherWax wrote:
Fri Mar 20, 2020 12:52 pm
I did it last night, i wasn't going to bother if you had to ring up but fair play to them they made it available on line.

it still looks like im getting charged for it though on my March - April bill. the sports charge goes on my April - May bill.

as of last night the sports channels still worked so maybe they are still letting you watch them, but for free.
Cheers. I keep getting put in a queue and then told there are technical problems and to try again later.

WadingInDeeper
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by WadingInDeeper » Fri Mar 20, 2020 1:00 pm

Cancelled our online last night. The bill hadnt changed last night but this morning there was a credit on for this month.

beddie
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by beddie » Fri Mar 20, 2020 1:09 pm

Leisure. I got the technical problem reply most parts of the day but found around 10.00 p.m. it was much better so paused my sports package last night.
Last edited by beddie on Fri Mar 20, 2020 1:10 pm, edited 1 time in total.

Granny WeatherWax
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Granny WeatherWax » Fri Mar 20, 2020 1:10 pm

WadingInDeeper wrote:
Fri Mar 20, 2020 1:00 pm
Cancelled our online last night. The bill hadnt changed last night but this morning there was a credit on for this month.
my bill is still normal price for the next one but i assume its too late for them to change it as its due out next week.

WadingInDeeper
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by WadingInDeeper » Fri Mar 20, 2020 1:19 pm

Granny WeatherWax wrote:
Fri Mar 20, 2020 1:10 pm
my bill is still normal price for the next one but i assume its too late for them to change it as its due out next week.
Our is a few weeks off yet, can't decide now between saving money or putting movies on.

FactualFrank
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by FactualFrank » Fri Mar 20, 2020 1:23 pm

Just trying to cancel online...

sky.jpg
sky.jpg (41.22 KiB) Viewed 1388 times

FactualFrank
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by FactualFrank » Fri Mar 20, 2020 1:32 pm

This is a long 60 seconds.

Rodleydave
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Rodleydave » Fri Mar 20, 2020 1:41 pm

Paused online... straightforward even for a comp numpty like me.

FactualFrank
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by FactualFrank » Fri Mar 20, 2020 1:49 pm

Still in a queue.

DAVETHEVICAR
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by DAVETHEVICAR » Fri Mar 20, 2020 2:14 pm

Keeping mine £37 a month allSky Sports plus entertainment
Excellent value imo

FactualFrank
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by FactualFrank » Fri Mar 20, 2020 2:55 pm

Not allowing me to pause anyway. It took an hour and a half to tell me I can't pause due to technical difficulties.
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beddie
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by beddie » Fri Mar 20, 2020 4:29 pm

FactualFrank. As I mentioned earlier it's best to try around 10.00 / 10.30 tonight. I got straight through at that time last night.

Billy Balfour
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Billy Balfour » Fri Mar 20, 2020 4:43 pm

Granny WeatherWax wrote:
Fri Mar 20, 2020 12:52 pm
I did it last night, i wasn't going to bother if you had to ring up but fair play to them they made it available on line.

it still looks like im getting charged for it though on my March - April bill. the sports charge goes on my April - May bill.

as of last night the sports channels still worked so maybe they are still letting you watch them, but for free.
We cancelled last night. The sports channels are free until live sport resumes.

Our April bill is still showing the charge for Sky Sports. They will most likely take April's money off the next bill.

pureclaret
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by pureclaret » Sat Mar 21, 2020 8:29 am

I did it last night took abut 20 mins but was quite ease really

Aclaret
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Aclaret » Sat Mar 21, 2020 9:01 am

Managed to Pause mine on Thursday night, next sky sports payment middle of June.

DCWat
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by DCWat » Sat Mar 21, 2020 9:43 am

DAVETHEVICAR wrote:
Fri Mar 20, 2020 2:14 pm
Keeping mine £37 a month allSky Sports plus entertainment
Excellent value imo
Dave, you might as well pause it, you’ll still get all the channels and not be paying out for them.

It’s a good move by SKY although the most customer centric way would have been to automatically pause all SKY Sport subscriptions.
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claptrappers_union
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by claptrappers_union » Sat Mar 21, 2020 9:53 am

Aclaret wrote:
Wed Mar 18, 2020 8:22 pm
How long were you waiting to get through clapptrapper ? I'm thinking of doing the same but dreading being on the line for an eternity.
The Mrs phoned. She got to the message saying the lines were extremely busy, so she put it on speakerphone ready to do other bits in the house and much to her surprise, an operator answered straight away...

ClaretDiver
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by ClaretDiver » Sat Mar 21, 2020 10:23 am

Pausing is the best option, if you cancel and then re-contract you probably won't get it at the same price. Plus any discounts that you got on SS or cinema will be null and void.

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Barry_Chuckle » Mon Mar 23, 2020 9:18 am

Tried to pause for the last 24 hours, all i get is a blue circle spinning. I suppose thats one way of Sky reducing the number of folk pausing subscription.

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by FactualFrank » Mon Mar 23, 2020 9:25 am

Same here. Not allowing me to pause.

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by levraiclaret » Mon Mar 23, 2020 9:27 am

I did it last night.

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by ClaretTony » Mon Mar 23, 2020 10:10 am

I did it on the Sky website - took all of a few seconds. Been on the My Sky App and it shows my next three bills have been reduced.

That's not cancelled - just paused it

kentonclaret
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by kentonclaret » Mon Mar 23, 2020 11:05 am

Cancelled by 'phone 10 days ago.

Murger
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Murger » Mon Mar 23, 2020 11:11 am

My bill has gone from £80 pm to £41. Luvvly Jubbly.

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by ClaretTony » Mon Mar 23, 2020 11:16 am

Murger wrote:
Mon Mar 23, 2020 11:11 am
My bill has gone from £80 pm to £41. Luvvly Jubbly.
How much were you paying for Sport to see it down £39?

Mondsley
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Mondsley » Mon Mar 23, 2020 11:43 am

ClaretTony wrote:
Mon Mar 23, 2020 10:10 am
I did it on the Sky website - took all of a few seconds. Been on the My Sky App and it shows my next three bills have been reduced.

That's not cancelled - just paused it
Done this just now with the same result!

Leisure
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Leisure » Mon Mar 23, 2020 12:01 pm

Barry_Chuckle wrote:
Mon Mar 23, 2020 9:18 am
Tried to pause for the last 24 hours, all i get is a blue circle spinning. I suppose thats one way of Sky reducing the number of folk pausing subscription.
Did the same with me for a couple of days but must have been actioned as when I checked on what my next bill would be it had taken off the sport element (and the best bit is that I can still watch the sport channels!).

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Whitgord » Mon Mar 23, 2020 3:08 pm

I got the blue spinning circle. I exited that window after a few minutes. I checked my bills going forward (with My Sky app) and the pause had been actioned.

thatdberight
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by thatdberight » Mon Mar 23, 2020 3:11 pm

Did it over the phone. Got through immediately. Done.

Murger
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Murger » Mon Mar 23, 2020 4:28 pm

ClaretTony wrote:
Mon Mar 23, 2020 11:16 am
How much were you paying for Sport to see it down £39?
I've honestly no idea. When I left last time, I got a deal where my bill is 50% for 6 years. So I don't know how it's all worked out.

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by FactualFrank » Mon Mar 23, 2020 4:41 pm

OK, just looked at April's bill and it's showing £35 instead of £70, so looks like they've paused it for 1 month.

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by conyoviejo » Mon Mar 23, 2020 4:48 pm

I did it three days ago,took about 30 seconds ..

My full sky package was 42 quid,now down to 28 quid. Still able to watch sky sports as well. 8-)

Billy Balfour
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Billy Balfour » Mon Mar 23, 2020 7:27 pm

Can't wait to be out of contract so we can finally bin Sky off. I'd probably stick with them if they didn't insist on charging for their entertainment package. It's like a service station forecourt shop refusing to sell you petrol unless you buy a gallon of oil.

We'll buy a couple of new 4K HDR receivers when they come out and I can always buy a Now TV sports pass if need be.

BurningBeard
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by BurningBeard » Mon Mar 23, 2020 7:35 pm

For anyone getting the spinner, try a different browser. Page wouldn't load on Chrome for us but was fine on Edge.

Steve-Harpers-perm
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Steve-Harpers-perm » Mon Mar 23, 2020 7:35 pm

Anyone tried to cancel Sky Sports or BT with Virgin Media?

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Barry_Chuckle » Mon Mar 23, 2020 7:47 pm

BurningBeard wrote:
Mon Mar 23, 2020 7:35 pm
For anyone getting the spinner, try a different browser. Page wouldn't load on Chrome for us but was fine on Edge.
Top tip Burning Beard, worked straight away on Firefox.

Thanks!

Grumps
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by Grumps » Tue Mar 24, 2020 5:08 pm

Barry_Chuckle wrote:
Mon Mar 23, 2020 7:47 pm
Top tip Burning Beard, worked straight away on Firefox.

Thanks!
Just done mine on edge, took about 10 seconds, and already showing on future bills, well done sky.

gsyclaret
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by gsyclaret » Tue Mar 24, 2020 5:22 pm

Leisure wrote:
Sat Mar 14, 2020 6:01 pm
What do you get for the £52?
Everything except childrens channel

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Re: Anyone cancelled their Sky Sports Subscription ?

Post by ClaretTony » Tue Mar 24, 2020 5:27 pm

gsyclaret wrote:
Sat Mar 14, 2020 5:25 pm
I had sky Q fitted it was free for the box and a mini box with £20 fitting, got another box which cost £60 I think, pay £52 a month .
I had Sky Q installed on the last Monday in December - not sure how but I didn't pay anything for the fitting but got the full package (except the kids channels), and that includes Netflix, for £55 although the latest increase has taken that to £58. I took a second box, which I didn't need. Had I not done so I would have saved £3 per month but would have had to pay £199 installation. Monthly cost now down to £42 with Sky Sports paused.

gsyclaret
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Re: Anyone cancelled their Sky Sports Subscription ?

Post by gsyclaret » Tue Mar 24, 2020 5:32 pm

ClaretTony wrote:
Tue Mar 24, 2020 5:27 pm
I had Sky Q installed on the last Monday in December - not sure how but I didn't pay anything for the fitting but got the full package (except the kids channels), and that includes Netflix, for £55 although the latest increase has taken that to £58. I took a second box, which I didn't need. Had I not done so I would have saved £3 per month but would have had to pay £199 installation. Monthly cost now down to £42 with Sky Sports paused.
Just paused mine Tony, will see how much it saves me.

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