QR ticketing fiasco today.

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gandhisflipflop
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QR ticketing fiasco today.

Post by gandhisflipflop » Sun Mar 03, 2024 4:06 pm

Today was the first time I had to use my QR code on the app as I had forgotten my season ticket. I got there at 2.55, the QR code wouldn’t allow entry, I explained to the stewards my issue and they advised I go to the ticket office. I got to the ticket office to be met with a queue of people all having the same issue. To be fair they printed off my ticket but I explained about the QR codes and was told that the app is a bit temperamental. I’m sorry but we are a PL club and to have a ‘temperamental’ app when they are pushing digital tickets is not good enough. All in all, it resulted in me taking my seat nearly 20 mins late and 0-1 down.

StayingDown4Ever
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Re: QR ticketing fiasco today.

Post by StayingDown4Ever » Sun Mar 03, 2024 4:08 pm

You’ll remember your ticket for the next time then won’t you?

gandhisflipflop
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Re: QR ticketing fiasco today.

Post by gandhisflipflop » Sun Mar 03, 2024 4:10 pm

StayingDown4Ever wrote:
Sun Mar 03, 2024 4:08 pm
You’ll remember your ticket for the next time then won’t you?
Of course. I’ll be there actually supporting the team.
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ISpeds00
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Re: QR ticketing fiasco today.

Post by ISpeds00 » Sun Mar 03, 2024 4:22 pm

gandhisflipflop wrote:
Sun Mar 03, 2024 4:10 pm
Of course. I’ll be there actually supporting the team.
A LOT of setee watchers today
Plenty of empties in the JHU

lewishamclaret
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Re: QR ticketing fiasco today.

Post by lewishamclaret » Sun Mar 03, 2024 4:44 pm

Besides Burnley I regularly go and watch my local National League South side. I can honestly say that their online ticketing is a cut above ours.

IanMcL
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Re: QR ticketing fiasco today.

Post by IanMcL » Sun Mar 03, 2024 4:54 pm

gandhisflipflop wrote:
Sun Mar 03, 2024 4:06 pm
Today was the first time I had to use my QR code on the app as I had forgotten my season ticket. I got there at 2.55, the QR code wouldn’t allow entry, I explained to the stewards my issue and they advised I go to the ticket office. I got to the ticket office to be met with a queue of people all having the same issue. To be fair they printed off my ticket but I explained about the QR codes and was told that the app is a bit temperamental. I’m sorry but we are a PL club and to have a ‘temperamental’ app when they are pushing digital tickets is not good enough. All in all, it resulted in me taking my seat nearly 20 mins late and 0-1 down.
Happened to me. Walk round half the ground to join another queue!

Nori1958
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Re: QR ticketing fiasco today.

Post by Nori1958 » Sun Mar 03, 2024 7:42 pm

gandhisflipflop wrote:
Sun Mar 03, 2024 4:06 pm
Today was the first time I had to use my QR code on the app as I had forgotten my season ticket. I got there at 2.55, the QR code wouldn’t allow entry, I explained to the stewards my issue and they advised I go to the ticket office. I got to the ticket office to be met with a queue of people all having the same issue. To be fair they printed off my ticket but I explained about the QR codes and was told that the app is a bit temperamental. I’m sorry but we are a PL club and to have a ‘temperamental’ app when they are pushing digital tickets is not good enough. All in all, it resulted in me taking my seat nearly 20 mins late and 0-1 down.
No wonder they didn't let you in at 2.55 :lol:

gandhisflipflop
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Re: QR ticketing fiasco today.

Post by gandhisflipflop » Sun Mar 03, 2024 8:40 pm

Nori1958 wrote:
Sun Mar 03, 2024 7:42 pm
No wonder they didn't let you in at 2.55 :lol:
Oops, my bad I meant 12.55 :lol:
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