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Higham_Claret

Thank you for sharing that link. I enjoyed watching it, especially seeing a young Mike Summerbee

Higham_Claret

Mark Kendall?

Higham_Claret

UPDATE: I’ve today had 5 points added for attending the Liverpool game and a further 20 points added ahead of my attendance at tomorrow’s game

Higham_Claret

And I’ve had an email from the Ticket Office informing that loyalty points have not yet been added for the Liverpool and Leeds (U21) games, but that these would be added shortly. Yesterday many did get credited for the Liverpool game, including my mate who has the next seat to me in the Bob Lord Sta...

Higham_Claret

And all points stated as having been added manually

Higham_Claret

CTID, I had to use my season ticket card to gain entry for the Forest game after the club set the kick off time at midnight on my digital ticket, meaning it had expired well before I got to the ground, yet I have received 5 points. Bizarrely, I’m yet to get 5 points for attending the Liverpool game ...

Higham_Claret

Just discovered I’ve had 10 points added this afternoon, 5 each for Forest and Cardiff games. Still nothing for Dirty Leeds (U21) or Liverpool fixtures

Higham_Claret

I attended all 3 fixtures but I’m yet to receive any loyalty points for any of those games. That last points received relate to the Man Utd game

Higham_Claret

I didn’t realise the Premier League brand demands deafening pre-match noise in stadiums and fans should expect that experience when attending. Thanks for the insight. Maybe try a career in communications

Higham_Claret

The speakers in block BL2 of the Bob Lord Stand are deafening. I tried to have a conversation with a person seated two rows in front of me around 1.45pm when that block was practically empty and we still couldn’t hear each other!

Higham_Claret

I also had a digital ticket that had was “expired”. Thankfully had my season ticket card on me so could gain access via that. On checking further, the digital ticket stored in my Ticket Wallet within the BFC app showed that it had expired at midnight! All other expired tickets still show the correct...

Higham_Claret

I also had a digital ticket that had was “expired”. Thankfully had my season ticket card on me so could gain access via that. On checking further, the digital ticket stored in my Ticket Wallet within the BFC app showed that it had expired at midnight! All other expired tickets still show the correct...

Higham_Claret

It appears like there’s no forethought given to these matters by officials within the club and/or inadequate communication, including amongst staff. The club seems to be perpetually reacting rather than actioning what’s been planned. No wonder the word “shambles” is being frequently used by so many ...

Higham_Claret

Must be the latter as I still can’t access the ticket purchasing system

Higham_Claret

Still no loyalty points added for attending the recent U21 fixture on the Turf. I would have expected all points to be updated prior to selling ticket for Man City away. That this hasn’t been done strongly suggests the club doesn’t intend rewarding U21 attendees for that fixture

Higham_Claret

I think a strong argument can be made for rewarding supporters with 20 loyalty points for attending home cup ties. Currently away fixtures are incentivised at 20 points, presumably to boost take up of ticket sales and subsequent attendance, so why is it different for home cup ties when there’s a sim...

Higham_Claret

I’ve put this argument forward on the Loyalty Points thread. These first team home cup ties used to see attendees rewarded with 10 loyalty points, but now is just 5. I believe 10 is more appropriate.

Higham_Claret

Indeed, none allocated as yet for the recent U21 game against Dirty Leeds

Higham_Claret

Courtesy of email responses from the club to a friend, it has been confirmed that attendance at home games this season will see only 5 loyalty points credited per fixture. This spans Premier League games, first team cup ties and U21 fixtures. It’s my presumption that the latter is only for U21 fixtu...

Higham_Claret

As I stated earlier in this thread, I would argue that 10 points for attending a home cup tie is both more appropriate and consistent with past practice

Higham_Claret

Re U21 games eligible for loyalty points, I had assumed it was only for games at the Turf where they have the means to scan QR codes and register attendance directly into their system. That was just my presumption rather than based on anything I’ve read or heard

Higham_Claret

I’ve had the same as CT (including the duplicated addition then compensating deduction). Nothing added for attending the U21 game and only 5 points for the Derby game contrary to past practice and prior reassurances given by the club to Leisure

Higham_Claret

How many points will be added for attending the Derby cup tie? In previous seasons it’s been 10 points for home cup games. I hope the current plan (not yet actioned) to add 5 points when season ticket holders attend a home fixture isn’t applied to cup ties, to me the scenarios are quite different. S...

Higham_Claret

Tony, there’s a minor typo in the third paragraph when Bristol City is listed twice within a sentence, possibly at the expense of it reading Middlesbrough in one instance

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I’m still awaiting receipt of my digital season ticket. Anyone else still to receive theirs?

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Tony, I think the referee named in the article with reference to the previous home game versus Sunderland should be Anthony Backhouse not Andrew Kitchen

Higham_Claret

I agree CT. I only fathomed it out courtesy of other posters’ kind contributions above. I was keen to share it on a timely basis with others struggling with the process

Higham_Claret

With reference to the screenshot image, if you click on the head and shoulders icon, then within the pop-up box that appears you should see a heading Manage My Tickets and look for the Carabao Cup link

Higham_Claret

Click on the log-in avatar (outline of head) and then a pop-up box opens within which should be Manage My Tickets specifically stating Carabao Cup. Clicking on that presents you with the option to purchase your assigned seat. I hope this helps.

Higham_Claret

Any suggestion of loyalty points being added when purchasing tickets for this game?

Higham_Claret

Count me in on any such coach trip!

Higham_Claret

I’m also wondering if the business has gone into administration. I ordered a Burnley shirt on 26th March and promptly received both payment acknowledgement and an order confirmation. An email said I would receive a Royal Mail tracking number when the product is shipped. Two weeks on and I’m still to...

Higham_Claret

Great footage within a really well put together film. Thank you for sharing. In November 2024 I emailed the club as I was frustrated that the achievements of the 1946-47 Burnley team were not recognised either in the Club History section within the match day programme, nor via the pre-match screenin...

Higham_Claret

The first half featured two goal saving defensive blocks, as Tony references in his excellent report. The first, as reported, an outstanding block from Egan-Riley. The second, from my vantage point 10 rows back and central behind the goal, should be credited to Esteve, who had retreated to the goal ...

Higham_Claret

I listened to BBC Radio Lancashire coverage from pre-kick off to post-match analysis. The Rovers pundit was Mark Atkins with Clarets favourite Glen Little putting over the views from a Burnley persuasion. Match commentator was Dan Jewell and hosting the broadcast was Andy Bayes. I have regularly bee...

Higham_Claret

Yes, that’s the one. We finished behind Norwich on goal difference (+8 versus their +9). As I recall, Norwich’s final fixture was at home to bottom placed (and already relegated) Stockport County. Before our game at home to Coventry had even kicked off, Stockport’s goalkeeper had been sent off! Norw...

Higham_Claret

23 years ago, under the management of Stan, we topped the league and looked odds-on for a play-off place, if not automatic promotion. Alas, we famously ended with neither prize. Merely for comparison with today’s table, this was our record at Christmas Day 2001 : P25 W15 D5 L5 F48 A33 GD15 Pts50 We ...

Higham_Claret

Today marks 50 years since our last FA Cup Semi Final appearance. Alas, the pain from that day is still felt within me and many others. Back in 1974 the FA Cup was a revered, prestigious competition and we had a team genuinely capable of winning the cup. Confidence was high after thrashing Dirty Lee...

Higham_Claret

The achievements by the club in 1947 go completely unrecognised in the pre-match “theatre”. No mention in the regular video illustrating a potted history of our club. Nor any acknowledgement via the illuminated signage that works its way around the stands in synch with the video. Yet the club won pr...

Higham_Claret

Colin Morris, Jeff Parton, Ian Brennan, Peter Jones? Leighton James, Billy Ingham, Mickey Finn?

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Is the “batsman” (term used loosely) Willie Irvine?

Higham_Claret

Thank you for sharing this. It’s about football, of course, but the interviews highlight the importance of culture in the workplace and how challenging it is to change and sustain those changes. Duffo’s mantra of ‘be the best you can be’ is a key reason why he has succeeded first as a player and now...

Higham_Claret

The PA continues to be far too loud for spectators in the Bob Lord Stand. It’s unpleasant being subjected to the near constant loud noise and frustrating that you can barely hold a conversation with fellow supporters because of it. That the PA announcer habitually shouts into the microphone simply m...

Higham_Claret

I can understand the attraction of that V shirt to many, but I never liked it. I thought back then, and still to me now, it looks more like a rugby league shirt than a football shirt. The ‘joke’ at the time was that the V was there to point to our slide down the leagues. That’s another reason I disl...

Higham_Claret

I remember Burnley fans singing “Hello, hello, it’s good to be back” (as in back in the top division)

Higham_Claret

I was at that game at Bramhall Lane and was stunned when the team came out wearing a kit we’d not seen before, either in the press or worn in a previous game. No social media then, of course, to forewarn supporters. I instantly loved it, helped by the fact we won (2-0). I think it looked better with...

Higham_Claret

Me too - loved that kit and the blue with claret trim away kit at the same time. It’s high-time we brought back that away shirt. It’s colour combination echoes the 1947 FA Cup Final shirt of royal blue with claret trim. Simply magnificent. I always questioned whether the light blue shorts complemen...

Higham_Claret

I’m delighted to report that today I too received half the proceeds into my bank account and used the credit (via Team points) for the remaining proceeds to fund my season ticket renewal, which I did online and without any complication.

Higham_Claret

I appreciate the constructive replies, thank you. On the point Paul references about a notional value of an “Ordinary Share”, as I think the provided form describes it, the wording states that I “paid” £1 for it. It is likely that the club is referring to its notional value, but that’s not what it c...

Higham_Claret

I too have now received an email notifying me that I have allegedly supplied the wrong share certificate, citing it is Burnley Football & Athletic Company as opposed to the required Burnley FC Holdings. Should I wish to continue with the sale of my single share, I must complete and return a “lost sh...

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