ArmchairDetective wrote: ↑

Fri Aug 01, 2025 11:54 am

Good to have you on board Tony. Hope you enjoy your trip in September. Have you been to Burnley before? Let us know if you need any recommendations/advice about places to visit, eat and drink etc around the town if you need. UTC.

Thank you so much! You guys are super friendly!

Have you had a 2nd email with the 2 download options shown in colour at the bottom of it? Yup, that email contains "Add to Apple wallet" and "Add to Google wallet" buttons. So, I chose to add it to my Apple wallet. I saw that e-ticket in my Apple wallet but then it contains the date, time etc but n...

So have you got a purchase confirmation email and , if so, does it have the downloads at the bottom or not? I had my Burnley vs Liverpool ticket downloaded to my iPhone wallet. Is it normal that there is no QR code on this e-ticket? If so, how can I use this to go through the gateway on the match d...

What got you interested in the Claret's Tony? (no pun intended re the site editor being Claret Tony - just for your info Tony Y) well, we have live EPL broadcasted in Hong Kong. I watched Burnley when they were in EPL and found that they are a hardworking team despite the shortfall in money and foo...

Leisure wrote: ↑

Tue Jul 15, 2025 11:11 am

So have you got a purchase confirmation email and , if so, does it have the downloads at the bottom or not?

Yup, I've got the purchase confirmation email but without the download button. So, I am still waiting for the 2nd official email now.

No. I meant I got you guys' valuable information, not the tickets

Thank you, everyone. Got it.

Hi guys,
I am a new comer - Burnley fan from Hong Kong.
I bought 2 tickets (13/9/ 2025 Burnley vs Liverpool) from the official site. However, I could not find my e-tickets under my account. Can anyone give me advise about when and how I will get my e-tickets?
Thanks