Sons clarets number/account

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alboclaret
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Sons clarets number/account

Post by alboclaret » Tue Sep 24, 2024 5:39 pm

Can anyone help me here with advice.

I've a season ticket and a under 18 season ticket. How do I take control of the under 18 ticket.
I have my son in friends and family but can't manage his ticket.
I can send him a request to manage his ticket but he hasn't got an account as its over 18 only.

It's probably obvious but struggling with it.

barba
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Re: Sons clarets number/account

Post by barba » Tue Sep 24, 2024 5:45 pm

I registered my sons accounts with a separate emails and passwords and access then independently.

have you tried that?

Quickenthetempo
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Re: Sons clarets number/account

Post by Quickenthetempo » Tue Sep 24, 2024 5:59 pm

I've got the same problem. Never had online accounts for my lads but they want the option of downloading their ST this year.
I couldn't make them online without it issuing new Claret numbers.

I went to the ticket office before the Blackburn game and they struggled to sort.
I didn't want to hold people up too long so was told to email with details etc..
Emailed this weekend.

Nobody got back in touch yet.

alboclaret
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Re: Sons clarets number/account

Post by alboclaret » Tue Sep 24, 2024 6:20 pm

barba wrote:
Tue Sep 24, 2024 5:45 pm
I registered my sons accounts with a separate emails and passwords and access then independently.

have you tried that?
Thanks

supose that's an option but not great

jonesy3663
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Re: Sons clarets number/account

Post by jonesy3663 » Tue Sep 24, 2024 6:32 pm

I had this issue with my sons and partners accounts there both linked to my email address.

I rang the ticket office about it and they just edited it from there side so I can now manage all ST accounts.

alboclaret
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Re: Sons clarets number/account

Post by alboclaret » Tue Sep 24, 2024 8:19 pm

jonesy3663 wrote:
Tue Sep 24, 2024 6:32 pm
I had this issue with my sons and partners accounts there both linked to my email address.

I rang the ticket office about it and they just edited it from there side so I can now manage all ST accounts.
Perfect.
That sounds like how it shoukd be. Cheers

PaintYorkClaretnBlue
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Re: Sons clarets number/account

Post by PaintYorkClaretnBlue » Tue Sep 24, 2024 10:00 pm

I emailed the club who sorted it from their end

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