MatchDay Heroes

Billy Balfour · Post by **Billy Balfour** » Tue Sep 18, 2018 8:25 pm

We've had such good publicity over the last couple of years, then we get this 'Match Day Heroes' nonsense and it makes us look rubbish, stingy and small. Like someone said earlier - I could understand this if we were in L2 and had a pack of wolves knocking at the door.

The whole concept is crass, but nothing is more ridiculous than the name someone gave it. Match Day Heroes, I mean, WTF were they thinking? It's embarrassing.

tiger76 · Post by **tiger76** » Tue Sep 18, 2018 8:37 pm

Hope this idea doesn't come to fruition,but even if the scheme is quietly scrapped(no guarantee) the negative media coverage which the club has rightfully received goes totally against BFC'S claim to be a strong community run club,TBF i can see no justification for such a role at Turf Moor anyway, it's hardly a difficult ground to navigate even for visiting fans.

I thought with the departure of Lee 'retainer' Hoos these idiotic brainwaves would end sadly this isn't the case.

Wile E Coyote · Post by **Wile E Coyote** » Tue Sep 18, 2018 9:09 pm

I am seriously struggling to find fault with this idea, people volunteer for a myriad of reasons, they might just want to be associated with the club they love, they could be lonely. Who do you people think you are denying them that ?
Altruism is what keeps loads of institutions going, its not all about the money.
Clearly if people thought it was taking the p*** they wouldn't show up.
I don't find it in the least embarrassing, and the club must have believed there was some merit in requesting assistance on matchdays or else it wouldn't have been done in the first place.
A lot of arrogance here from high and mighty fans I think.

occ-claret · Post by **occ-claret** » Tue Sep 18, 2018 9:10 pm

Should make the big screen 'David Bowie themed, we can be heroes' a must watch on Saturday. No more Dobbo or Payton then.

ŽižkovClaret · Post by **ŽižkovClaret** » Tue Sep 18, 2018 9:22 pm

claptrappers_union wrote:Why should the media team check it, it’s not their department and has got nothing to do with them. Should the media team check the food before Catering dish it out to hospitality guests or change the Sean Dyche’s team sheet at 2pm?

Why should the media team check something before its published on one of the clubs media outlets? Is that honestly what you are asking?

claptrappers_union · Post by **claptrappers_union** » Tue Sep 18, 2018 9:28 pm

They can check it, but it’s not their place to agree and green-light it. The decision to go public with the advert is a different department.

Rick_Muller · Post by **Rick_Muller** » Tue Sep 18, 2018 9:29 pm

The concept isn’t a bad one and it’s been used for years at many sporting clubs when implemented correctly. For instance, in my teens (late 80’s) I started off as a volunteer at Swindon Town to do what Burnley asked for, I think the main difference was that the incentive was a free ticket to the match, but we’d miss about 10 minutes at the start. Now for a student who had little cash it was a good option for me at the time - I spent 2 hours “working” and got in for free. It also led onto being a steward in a paid role where I could still watch the game after spending time on the turnstile.

Now if BFC has “marketed” it in that manner via sixth form colleges for example I think they’d have got the staff they need to do that specific role. The issue for me was the way it was advertised.

Grumps · Post by **Grumps** » Tue Sep 18, 2018 9:31 pm

claptrappers_union wrote:Why should the media team check it, it’s not their department and has got nothing to do with them. Should the media team check the food before Catering dish it out to hospitality guests or change the Sean Dyche’s team sheet at 2pm?

The clues in the name... Media team, you know things like club website and its contents, social media content etc, your examples are quite frankly ridiculous

TheFamilyCat · Post by **TheFamilyCat** » Tue Sep 18, 2018 9:33 pm

occ-claret wrote:Should make the big screen 'David Bowie themed, we can be heroes' a must watch on Saturday. No more Dobbo or Payton then.

"We can be heroes
Just on match days"

claptrappers_union · Post by **claptrappers_union** » Tue Sep 18, 2018 9:36 pm

Grumps wrote:The clues in the name... Media team, you know things like club website and its contents, social media content etc, your examples are quite frankly ridiculous

I don’t undertand why your attacking the media team. Why not the Chief Executive?

ŽižkovClaret · Post by **ŽižkovClaret** » Tue Sep 18, 2018 10:05 pm

claptrappers_union wrote:I don’t undertand why your attacking the media team. Why not the Chief Executive?

In my job, i'm responsible for a media portal for a multi billion $ company. I may not write everything that goes up there, but i make damned sure its not a colossal own goal before i ok it for publication.

The media team should consider how every single post they publish reflects on the club. If they don't they are failing in their duty to protect the clubs brand.

deanothedino · Post by **deanothedino** » Tue Sep 18, 2018 10:09 pm

Grumps wrote:The clues in the name... Media team, you know things like club website and its contents, social media content etc, your examples are quite frankly ridiculous

What do you expect them to do?

"No sorry, this is ridiculous. I don't care that the chief executive has signed off on it, we're not going to put it out on the website."

Media team means dealing with media requests to speak with the playing staff, arranging press conferences, arranging accreditation for match days and producing match day programmes and journalistic work. It doesn't mean dealing with every other teams copy and micro-managing the commercial, community and operations sides of the business.

bfcjg · Post by **bfcjg** » Tue Sep 18, 2018 10:10 pm

https://www.antiwarsongs.org/canzone.ph ... 30&lang=en" onclick="window.open(this.href);return false;
This.

ŽižkovClaret · Post by **ŽižkovClaret** » Tue Sep 18, 2018 10:11 pm

deanothedino wrote:What do you expect them to do?

"No sorry, this is ridiculous. I don't care that the chief executive has signed off on it, we're not going to put it out on the website."

Media team means dealing with media requests to speak with the playing staff, arranging press conferences, arranging accreditation for match days and producing match day programmes and journalistic work. It doesn't mean dealing with every other teams copy and micro-managing the commercial, community and operations sides of the business.

Ok so they post it, as per your job role specified above. Do they not then fail in their duty by not noticing the amount of flack it is getting, and thus take 24 hours or more to remove / revise it in consultation with its corporate sponsor, be that the chief exec or someone else?

claptrappers_union · Post by **claptrappers_union** » Tue Sep 18, 2018 10:19 pm

Yeah, probably someone else. Do you think it’s only the media team who use twitter?

ŽižkovClaret · Post by **ŽižkovClaret** » Tue Sep 18, 2018 10:21 pm

claptrappers_union wrote:Yeah, probably someone else.

I'll admit, as i alluded to in earlier posts, they were probably hamstrung by the fact that anyone senior probably had a day off yesterday, but someone needed to take some initiative imo and pull it for review.

Claretuk · Post by **Claretuk** » Tue Sep 18, 2018 10:21 pm

What's the next idea by the club?

ŽižkovClaret · Post by **ŽižkovClaret** » Tue Sep 18, 2018 10:22 pm

claptrappers_union wrote:Yeah, probably someone else. Do you think it’s only the media team who use twitter?

Honestly, it should be, as they should have been given appropriate training in order to ensure the correct image is projected, yes.

bfccrazy · Post by **bfccrazy** » Tue Sep 18, 2018 10:27 pm

ZizkovClaret wrote:Ok so they post it, as per your job role specified above. Do they not then fail in their duty by not noticing the amount of flack it is getting, and thus take 24 hours or more to remove / revise it in consultation with its corporate sponsor, be that the chief exec or someone else?

Why are you getting so angry at our media heroes? It’s not their fault..... this comes from above ....

ŽižkovClaret · Post by **ŽižkovClaret** » Tue Sep 18, 2018 10:28 pm

bfccrazy wrote:Why are you getting so angry at our media heroes? It’s not their fault..... this comes from above ....

Bloody hell thought we were going a bit songs of praisey then. Half expected harry seacombe to pop up

claptrappers_union · Post by **claptrappers_union** » Tue Sep 18, 2018 10:29 pm

ZizkovClaret wrote:I'll admit, as i alluded to in earlier posts, they were probably hamstrung by the fact that anyone senior probably had a day off yesterday, but someone needed to take some initiative imo and pull it for review.

So now it the media depts fault for not taking it down because ‘somebody might’ve had a day off’

Your making **** up your head and your fangled conclusion is annoying you

bfccrazy · Post by **bfccrazy** » Tue Sep 18, 2018 10:29 pm

ZizkovClaret wrote:Bloody hell thought we were going a bit songs of praisey then. Half expected harry seacombe to pop up

Nope, just Heroey Seacombe.

ŽižkovClaret · Post by **ŽižkovClaret** » Tue Sep 18, 2018 10:33 pm

claptrappers_union wrote:So now it the media depts fault for not taking it down because ‘somebody might’ve had a day off’

Your making **** up your head and your fangled conclusion is annoying you

Nope, im outlining how i'd expect any half way competent outfit would manage their media outlets, maybe im expecting too much. Are they all volunteers? That would explain a lot

Anyway, its half 11. Night all

deanothedino · Post by **deanothedino** » Tue Sep 18, 2018 11:04 pm

ZizkovClaret wrote:Ok so they post it, as per your job role specified above. Do they not then fail in their duty by not noticing the amount of flack it is getting, and thus take 24 hours or more to remove / revise it in consultation with its corporate sponsor, be that the chief exec or someone else?

Except they don’t post it, whichever department wanted to publicise it did.

They do media, not comms. There is a difference between those two things.

Goobs · Post by **Goobs** » Tue Sep 18, 2018 11:28 pm

Claretuk wrote:What's the next idea by the club?

Everyone has to bring some homemade food in for them to sell in the kiosks so that they don't have to bother paying a caterer.

tim_noone · Post by **tim_noone** » Tue Sep 18, 2018 11:33 pm

Claretuk wrote:What's the next idea by the club?

Free coaches to Cardiff

thatdberight · Post by **thatdberight** » Wed Sep 19, 2018 12:07 am

Claretuk wrote:What's the next idea by the club?

Next time you hand over your £3, instead of a programme you get a piece of paper and a crayon so that you can create your own.

Steve1956 · Post by **Steve1956** » Wed Sep 19, 2018 1:48 am

tim_noone wrote:They may see some of the match "when their duties are completed" said a spokesman.

Right at this time which is worse doing a job and getting paid f**k all,or being paid f**k all and having to watch us play?

ŽižkovClaret · Post by **ŽižkovClaret** » Wed Sep 19, 2018 6:52 am

deanothedino wrote:Except they don’t post it, whichever department wanted to publicise it did.

They do media, not comms. There is a difference between those two things.

Differences in definitions clouding the issue there maybe? We refer to all outgoing channels as media, hence possibly some confusion with my posts i guess?

deanothedino · Post by **deanothedino** » Wed Sep 19, 2018 7:58 am

ZizkovClaret wrote:Differences in definitions clouding the issue there maybe? We refer to all outgoing channels as media, hence possibly some confusion with my posts i guess?

That might be why you are confused, yes.

We don’t have a comms team. On the back of this, I’d suggest we should.

jrgbfc · Post by **jrgbfc** » Wed Sep 19, 2018 11:54 am

Claretuk wrote:What's the next idea by the club?

Forced child labour day?

Hedontplayforyou · Post by **Hedontplayforyou** » Wed Sep 19, 2018 11:59 am

Can’t be bothered reading through the lot of this so apologies if it’s already been said...

Is the person or people involved with this embarrassment also part of our transfer team? Could explain us not getting other deals over the line

SalisburyClaret · Post by **SalisburyClaret** » Wed Sep 19, 2018 2:42 pm

When there's a non football related blunder at our club, it's strange how the person responsible always seems to be Mr Bentley.

Must be a co-incidence

Bordeauxclaret · Post by **Bordeauxclaret** » Wed Sep 19, 2018 3:21 pm

Whilst history tells us Bentley has trouble counting how many medals to order would he actually be responsible for this?

SalisburyClaret · Post by **SalisburyClaret** » Wed Sep 19, 2018 3:27 pm

If he's in charge of marketing and is unaware of what the club are putting on their website, emails and social media and the reaction to it then he's even worse than I thought

All organisations make mistakes, it's how you react to them that matters - I suppose there's still time

deanothedino · Post by **deanothedino** » Wed Sep 19, 2018 3:47 pm

SalisburyClaret wrote:If he's in charge of marketing and is unaware of what the club are putting on their website, emails and social media and the reaction to it then he's even worse than I thought

All organisations make mistakes, it's how you react to them that matters - I suppose there's still time

He isn’t in charge of marketing. He’s in charge of media, not communications, media. Eg, manager interviews, playing staff interviews, media accreditation, clarets player output, match day programme. Not ticket deals, match day operations, advertising, commercial.

Many people within the club have access to both the website and social media, they’ll clear their material with the relevant people. It’s not for Darren or his team to hold everyone’s hand, that’s what a comms manager would do - IF the club had one, they don’t.

Spijed · Post by **Spijed** » Wed Sep 19, 2018 3:50 pm

Hedontplayforyou wrote:Can’t be bothered reading through the lot of this so apologies if it’s already been said...

Is the person or people involved with this embarrassment also part of our transfer team? Could explain us not getting other deals over the line

What's signing players got to do with this?

SalisburyClaret · Post by **SalisburyClaret** » Wed Sep 19, 2018 4:19 pm

deanothedino wrote:He isn’t in charge of marketing. He’s in charge of media, not communications, media. Eg, manager interviews, playing staff interviews, media accreditation, clarets player output, match day programme. Not ticket deals, match day operations, advertising, commercial.

Many people within the club have access to both the website and social media, they’ll clear their material with the relevant people. It’s not for Darren or his team to hold everyone’s hand, that’s what a comms manager would do - IF the club had one, they don’t.

If I've wrongly put Mr Bentley in the frame then I apologise
Think Anthony Fairclough is/was Commercial Manager last I heard
Somebody has to be responsible!

colner · Post by **colner** » Wed Sep 19, 2018 4:42 pm

Well it looks like the club will just want this to fade away.... I still cant get my head around the club willing to pay this ELM company to run this charade then don't remunerate the volunteers in any way.

deanothedino · Post by **deanothedino** » Wed Sep 19, 2018 4:58 pm

SalisburyClaret wrote:If I've wrongly put Mr Bentley in the frame then I apologise
Think Anthony Fairclough is/was Commercial Manager last I heard
Somebody has to be responsible!

Comms = communications, not commercial. Sorry if that wasn’t clear.

brigante · Post by **brigante** » Thu Sep 20, 2018 1:40 pm

TheFamilyCat wrote:"We can be heroes
Just on match days"

Under-appreciated

ClaretTony · Post by **ClaretTony** » Thu Sep 20, 2018 2:53 pm

deanothedino wrote:He isn’t in charge of marketing. He’s in charge of media, not communications, media. Eg, manager interviews, playing staff interviews, media accreditation, clarets player output, match day programme. Not ticket deals, match day operations, advertising, commercial.

Many people within the club have access to both the website and social media, they’ll clear their material with the relevant people. It’s not for Darren or his team to hold everyone’s hand, that’s what a comms manager would do - IF the club had one, they don’t.

you seem to know more about the running of the club than those running it

colner · Post by **colner** » Fri Sep 21, 2018 7:37 am

Has this been scrapped or not does anyone know? The clarification/justification article that appeared and disappeared as quick didnt say either way?!