Ticket Office shut problem

This Forum is the main messageboard to discuss all things Claret and Blue and beyond
Post Reply
DHClaret
Posts: 44
Joined: Wed Jan 27, 2016 9:11 am
Been Liked: 11 times
Has Liked: 26 times

Ticket Office shut problem

Post by DHClaret » Sat Apr 20, 2019 3:46 pm

I tried to pick up my ticket for the Chelsea game but was too late (closed st 12.30) and club shop unable to help. As the ticket office won’t reopen before the game does anyone have any bright ideas on how to contact the club to get assistance? Will by booking reference be any use at Chelsea...I see that their ticket office e opens at 3 PM on Monday.

wilks_bfc
Posts: 13024
Joined: Thu Jan 21, 2016 12:33 pm
Been Liked: 3665 times
Has Liked: 2111 times
Contact:

Re: Ticket Office shut problem

Post by wilks_bfc » Sat Apr 20, 2019 3:52 pm

If you are on Twitter I’d message them there and copy Darren Bentley in as well

DHClaret
Posts: 44
Joined: Wed Jan 27, 2016 9:11 am
Been Liked: 11 times
Has Liked: 26 times

Re: Ticket Office shut problem

Post by DHClaret » Tue Apr 23, 2019 6:59 am

wilks_bfc wrote:If you are on Twitter I’d message them there and copy Darren Bentley in as well
Good advice , contacted club via twitter and they handled it brilliantly, was able to pick up my ticket at the Stamford Bridge ticket office....and what a night it was! COYC
These 4 users liked this post: wilks_bfc Leisure randomclaret2 tim_noone

jdrobbo
Posts: 10590
Joined: Sun Dec 27, 2015 8:01 pm
Been Liked: 5400 times
Has Liked: 1020 times
Location: Leeds

Re: Ticket Office shut problem

Post by jdrobbo » Tue Apr 23, 2019 7:00 am

Fantastic. Great stuff BFC

wilks_bfc
Posts: 13024
Joined: Thu Jan 21, 2016 12:33 pm
Been Liked: 3665 times
Has Liked: 2111 times
Contact:

Re: Ticket Office shut problem

Post by wilks_bfc » Tue Apr 23, 2019 7:17 am

DHClaret wrote:Good advice , contacted club via twitter and they handled it brilliantly, was able to pick up my ticket at the Stamford Bridge ticket office....and what a night it was! COYC

Great stuff. Glad you got sorted

Leisure
Posts: 21685
Joined: Mon Jan 04, 2016 9:47 pm
Been Liked: 4566 times
Has Liked: 15065 times

Re: Ticket Office shut problem

Post by Leisure » Tue Apr 23, 2019 1:45 pm

It's nice that someone has taken the time to compliment the TO, as people are usually quick to moan/complain but slow to acknowledge good service

Post Reply