Club update following supporter feedback

[Bosscat]

Surprised this thread hasn’t moved on to Muric, yet.

Give it time

[SalisburyClaret]

You were the one doing the accusing - now you want to move on because you have no argument and no evidence. You have made totally unacceptable comments and then when found out you want to move on.

And for your information, I never said that I or supporters groups had any monopoly, what I said was that they have done a hell of a lot supporting the club and fans.

I have provided my reasoning twice. You just say it never happened and refuse to support your point. You may find my comments unacceptable. I find your comments to be equally unacceptable. I suggested we draw a line. You want to continue arguing.

[ClaretTony]

I have provided my reasoning twice. You just say it never happened and refuse to support your point. You may find my comments unacceptable. I find your comments to be equally unacceptable. I suggested we draw a line. You want to continue arguing.

I have nothing to support. You were the one throwing around accusations of dodgy deals, not me. I asked you to provide evidence which you have not done. I don't wish to continue arguing but it is unacceptable to accuse people of things with nothing to back it up.

[SalisburyClaret]

I have nothing to support. You were the one throwing around accusations of dodgy deals, not me. I asked you to provide evidence which you have not done. I don't wish to continue arguing but it is unacceptable to accuse people of things with nothing to back it up.

I agree it is unacceptable to accuse people of things with nothing to back it up - but that works both ways.

Anyway what evidence do you need -
Sworn statements?
DNA tests?
Or could it be possible that the club have moved on from engaging with supporters groups because of credibility issues such as I’ve suggested

[ClaretTony]

I agree it is unacceptable to accuse people of things with nothing to back it up - but that works both ways.

Anyway what evidence do you need -
Sworn statements?
DNA tests?
Or could it be possible that the club have moved on from engaging with supporters groups because of credibility issues such as I’ve suggested

I've accused no one of anything, I've just picked you up on your accusations with nothing to back it up. Now, a childish response asking if I require DNA tests.

Straight question - why did you accuse supporters clubs? Just as a reminder, you posted: "they lost all credibility amongst fellow fans after their involvement in the “dodgy” allocation of tickets."

I think it is absolutely right that you are challenged on that. What has happened that you viewed as dodgy? And where and with whom did they lose all credibility? They were accusations, serious accusations you were making and I challenged them which you don't appear to like. I think it is right that you are challenged and given you can provide nothing to back it up it might be decent of you to withdraw those accusations.

[ChorltonCharlie]

Can you guys not just move on? Seems to be an odd argument about a practice that was well known in some, but not all, supporters clubs. There have been changes in the Alan Pace era that has stopped it being an issue, but for many years a supporters club could buy x number of tickets for their fans and distribute them as they wished. Doesn't mean all did, but some certainly did and it was common knowledge. Not that I would describe it as dodgy, as I can see positives behind why the club allowed it and some supporters clubs operated in that way.

I'm interested to know why the club is doing anything wrong with the FAB? The FSA states on the rules for each league based on guidance from the Department for Digital, Culture, Media and Sport (DCMS). For the EFL the club should have at least 2 meetings a season. The FAB was formed back in February and held it's latest meeting in September. For the PL it doesn't go that far, and just states.

R.3. A Club’s policy with regard to its Stakeholders should:
R.3.1. provide for consultation with them on a structured and regular basis through forums, questionnaires and focus groups and by the publication of current policies on major issues in an easily digested format; and
R.3.2. promote supporter and community liaison and provide for the establishment of liaison structures where none exist

The only mention of "elected" members is for the EFL, and it also says they can be selected or invited. So nothing the club appears to have done wrong here. The FSA guidance also says the board can be club or supporter led. Interestingly, it also says under "What does bad look like?" - "Not listening to each other and respecting all individuals". I'm sure I'm not the only who's aware of the problems on a previous BFC supporters board and the lack of respect 'some' members visibly showed for both club employees and fellow members. I'm all for the club being selective in who is on the board as long as it represents a good cross section of our fanbase.

https://thefsa.org.uk/our-work/supporte ... efl-rules/

https://thefsa.org.uk/wp-content/upload ... rd-SAB.pdf

[SalisburyClaret]

You’ve accused me of being someone who wants to accuse supporters clubs, people who have worked hard and tirelessly over the years for the club and supporters.

You have nothing to back this up so I think you should withdraw your accusations

Why did I “accuse” supporters clubs? Because, as previously explained, that it is my perception and those of people I know that some groups used their position to gain tickets for games for which they did not have sufficient points. It’s been discussed on this board before with some admitting that this was how they gained tickets. I suggested that this could be a reason for a loss of credibility and perception amongst fans when you were complaining that the club would not engage with you. You’ve denied that this could happen and it’s also right that you should be challenged on that.

[aggi]

You can see why people may think this.

On the Accy Clarets to Bournemouth thread there are tickets available and on the other thread about spare tickets there's a comment that Rossendale clarets have multiple spare tickets.

And just to repeat my earlier question "Who are/were/is BFCSG?"

[Bosscat]

And just to repeat my earlier question "Who are/were/is BFCSG?"

Try google aggi ...

I did and it says BFCSG = Burnley FC Supporters Groups

[Jakubclaret]

Try google aggi ...

I did and it says BFCSG = Burnley FC Supporters Groups

That'd be the favourite applying some common sense.

[AlargeClaret]

I truly thought this was a wind up.

“ improved music playlist “ can anyone elaborate ?
I shudder to think but they’re not trying to adopt a “ club tune” are they ?

“additional use of stadium LED and big screens”
That’s gonna put the fear of god into em!

“ safe standing areas”- The CFS stands anyway !

I get the club are trying here ,so this isn’t all negative, but surely safe standing will only help if it’s down at least halfway of the Longside lower ?

[aggi]

Try google aggi ...

I did and it says BFCSG = Burnley FC Supporters Groups

Well I'd guessed that much (in fact the first hit is this site) but who/what actually are they? Most of the hits on google seem to relate to collections for the food bank.

There seem to be complaints that the club isn't engaging with them but who/what is it that the club should be engaging with them, that's what I was wondering.

[John Johnson 1605]

You’ve accused me of being someone who wants to accuse supporters clubs, people who have worked hard and tirelessly over the years for the club and supporters.

You have nothing to back this up so I think you should withdraw your accusations

Why did I “accuse” supporters clubs? Because, as previously explained, that it is my perception and those of people I know that some groups used their position to gain tickets for games for which they did not have sufficient points. It’s been discussed on this board before with some admitting that this was how they gained tickets. I suggested that this could be a reason for a loss of credibility and perception amongst fans when you were complaining that the club would not engage with you. You’ve denied that this could happen and it’s also right that you should be challenged on.

https://youtu.be/xpAvcGcEc0k?si=2pBjhb0

[dougcollins]

I watched a video on the safe standing at Signal Iduna Park/Westfalenstadion -Borussia Dortmund's ground and apparently it's two standing for every 'seat', so I imagine it is indeed an increased capacity.

We already have this at away games..

[Enola Gay]

I'm assuming these are the rules that Tony is referring to

https://www.nufc.co.uk/media/75369/fan- ... -final.pdf

And this the specific thing that is missing:

Screenshot 2023-10-31 103322.jpg

Just in case the picture isn't in the quote, the bit aggi was referring to is this;

• Supporters’ clubs, representative groups and wider fanbase
- A commitment to continue engaging with supporters’ clubs, representative groups and the wider fanbase.

aggi highlighted the first part of the commitment (supporters' clubs) but should Burnley FC feel the need for any wriggle room, there would appear to be more than enough in the "wider fanbase" bit at the end.

They've emailed people and gone out on social media to try and catch as many people as possible, which seems perfectly fine to me. They've asked, they've seemingly listened and responded, I'll wait to see what the pudding tastes like before complaining about it.

[claretburns]

Is it still right that whatever safe standing capacity is introduced into the home end it needs to be equal in the away end? If so only 2,000 or so at most in the home end.

[Claretforever]

Is it still right that whatever safe standing capacity is introduced into the home end it needs to be equal in the away end? If so only 2,000 or so at most in the home end.

I believe there are currently plans to have 13,300 rail seats at Anfield with around 10,000 already in place, and there’s no way the away club is getting a 13,300 allocation.

Spurs have 6,000 rail seats in their 17,000 capacity Kop stand.

So no, I don’t believe that was the case.

[Nori1958]

You can see why people may think this.

On the Accy Clarets to Bournemouth thread there are tickets available and on the other thread about spare tickets there's a comment that Rossendale clarets have multiple spare tickets.

And just to repeat my earlier question "Who are/were/is BFCSG?"

Seems quite a few Everton tickets are up for sale

It happens every game, do so many people buy tickets and out of the blue find they have to work? Or fall ill, or are people buying them, knowing they can't go,but will be able to get rid of them just to up their points? Or is the groups ( WhatsApp Facebook etc ) buying them and having some left over?

[Leisure]

Well I'd guessed that much (in fact the first hit is this site) but who/what actually are they? Most of the hits on google seem to relate to collections for the food bank.

There seem to be complaints that the club isn't engaging with them but who/what is it that the club should be engaging with them, that's what I was wondering.

The BFCSG comprises of representatives of the various supporters groups/clubs eg West Yorkshire Clarets, North Manchester Clarets, Accrington Clarets, Central Lancs Clarets BFC Supporters Club etc

[Andingle]

So I'd guess that communication to supporters via social media would reach a much wider audience than through the supporters clubs.

[ClaretTony]

You can see why people may think this.

On the Accy Clarets to Bournemouth thread there are tickets available and on the other thread about spare tickets there's a comment that Rossendale clarets have multiple spare tickets.

And just to repeat my earlier question "Who are/were/is BFCSG?"

Burnley FC Supporters Groups was set up in 2003 and was in effect the umbrella organisation for the supporters clubs. It’s been listed on this website for some considerable time and this site has been the vehicle for any statements they’ve issued.

It has represented the supporters clubs in terms of supporter engagement with the club and held regular meetings with Dave Edmundson (who was a catalyst to it being set up), Paul Fletcher, Lee Hoos, Dave Baldwin and Matt Williams. With all of those people it worked really well and they all involved the group on matters on a regular basis.

It organised the end of season supporters player of the evening, the foodbank collections, has a representative on the Safety Advisory Group, organised and financed the player boards around the ground and many other things.

One thing I, and others, felt needed to be changed with the group was its membership criteria. The members were supporters clubs but work had been going ahead to change that and allow individual membership too. The group was working alongside the FSA in helping set that up.

Things have changed in that respect. To make things simpler, it looks likely that the group will now be dissolved and a new one set up to allow wider membership.

As I said re the FAB further up the thread, I didn’t apply because of my age and believing that we need to get younger people involved. It will be the same with this new group if and when it launches although I’ll be offering as much help as I can but would be delighted if there were younger people to take it forward.

Supporter organisations are not seen as important by as many people now but my FSA involvement and what’s happened at many other clubs tells me that a strong supporters group is necessary at all clubs.

[ClaretTony]

Is it still right that whatever safe standing capacity is introduced into the home end it needs to be equal in the away end? If so only 2,000 or so at most in the home end.

Not at all but rail seating has to be provided for away supporters in some capacity. Interestingly, at both Newcastle and Brentford I think all the away fan accommodation was rail seating.

[RammyClaret61]

Regarding communication. I believe we have an SLO, Supporter Liaison Officer at the club? Over the last couple of months I’ve emailed this so called “person”. Asking for information from the club. With the emails I sent, I got an automatic reply stating that the SLO will get back to me in 5 working days. My first email was 85 days ago, I’m still waiting, and I’m 4 days away from visiting the Turf!
Great communication with supporters…….NOT.

[Nori1958]

Regarding communication. I believe we have an SLO, Supporter Liaison Officer at the club? Over the last couple of months I’ve emailed this so called “person”. Asking for information from the club. With the emails I sent, I got an automatic reply stating that the SLO will get back to me in 5 working days. My first email was 85 days ago, I’m still waiting, and I’m 4 days away from visiting the Turf!
Great communication with supporters…….NOT.

Not my experience when I've emailed them to be honest, but I don't think you're the only one who have had issues

[Stockbrokerbelt]

Suggest most use this model on this & future topics.

IMG_3186.png (1.18 MiB) Viewed 1237 times

[aggi]

Burnley FC Supporters Groups was set up in 2003 and was in effect the umbrella organisation for the supporters clubs. It’s been listed on this website for some considerable time and this site has been the vehicle for any statements they’ve issued.

It has represented the supporters clubs in terms of supporter engagement with the club and held regular meetings with Dave Edmundson (who was a catalyst to it being set up), Paul Fletcher, Lee Hoos, Dave Baldwin and Matt Williams. With all of those people it worked really well and they all involved the group on matters on a regular basis.

It organised the end of season supporters player of the evening, the foodbank collections, has a representative on the Safety Advisory Group, organised and financed the player boards around the ground and many other things.

One thing I, and others, felt needed to be changed with the group was its membership criteria. The members were supporters clubs but work had been going ahead to change that and allow individual membership too. The group was working alongside the FSA in helping set that up.

Things have changed in that respect. To make things simpler, it looks likely that the group will now be dissolved and a new one set up to allow wider membership.

As I said re the FAB further up the thread, I didn’t apply because of my age and believing that we need to get younger people involved. It will be the same with this new group if and when it launches although I’ll be offering as much help as I can but would be delighted if there were younger people to take it forward.

Supporter organisations are not seen as important by as many people now but my FSA involvement and what’s happened at many other clubs tells me that a strong supporters group is necessary at all clubs.

The BFCSG comprises of representatives of the various supporters groups/clubs eg West Yorkshire Clarets, North Manchester Clarets, Accrington Clarets, Central Lancs Clarets BFC Supporters Club etc

Cheers both, I guess not being involved in any of the supporters groups is why I've never heard of it (and the fact that we've had a relatively smooth past decade or so).