Computer not starting up correctly - help needed

[Rick_Muller]

Yes - and get that File system error (-2147219200)

there's a support page for that error code CT

https://answers.microsoft.com/en-us/win ... 684?auth=1" onclick="window.open(this.href);return false;

you've done the sfc scan, worth trying the DISM.exe option on that list

[ClaretTony]

there's a support page for that error code CT

https://answers.microsoft.com/en-us/win ... 684?auth=1" onclick="window.open(this.href);return false;

you've done the sfc scan, worth trying the DISM.exe option on that list

Followed that but when I tried it said the scanhealth option is unknown

[Hipper]

My graphic card (on Windows 7) was playing up recently. All I needed to do was blast the dust from the device.

Doesn't Windows 10 have System Restore?

[Rick_Muller]

Followed that but when I tried it said the scanhealth option is unknown

just to check CT,

from a cmd prompt (with admin privileges ticked) you typed

"DISM.exe /Online /Cleanup-image /scanhealth "

and it reported an error?

did you also try

"DISM.exe /Online /Cleanup-image /Restorehealth"

[ClaretTony]

Error 87

The online/cleanup-image/scanhealth option is unknown

[Bertiebeehead]

We’re going to need a bigger hammer.

[GodIsADeeJay81]

We had a similar issue at work with one of the older PC's and ended up replacing it.

Kept rebooting itself on start up and would take up to an hour to get out of the loop.

[Rick_Muller]

Error 87

The online/cleanup-image/scanhealth option is unknown

There’s a leading space before each /

[ClaretTony]

There’s a leading space before each /

Ooops - trying that now

[The Enclosure]

if all else fails Tony take it in to P3 computers they will sort it if it is sortable.They are on Healey Wood Road just off Manchester Road.

[whiffa]

Most likely just a corrupted Windows 10 update, a common issue.

I work at Blue Moon Computers in Longridge, not on your doorstep but if you wanted to drop it in I'd have a look for you.

[ClaretTony]

I’ve tried everything suggested and still have the problem.

[Rick_Muller]

I’ve tried everything suggested and still have the problem.

Apologies then CT - that's as much as I can do to help from here without being there

[ClaretTony]

Apologies then CT - that's as much as I can do to help from here without being there

Don’t apologise - you’ve tried pointing me in the right direction.

[Rick_Muller]

Just hope you get it sorted CT

[Spiral]

Worth trying this before paying for a repair. Follow it to the letter.

https://www.youtube.com/watch?v=Q7GO5MTYijM" onclick="window.open(this.href);return false;

[Firthy]

Most likely just a corrupted Windows 10 update, a common issue.

I work at Blue Moon Computers in Longridge, not on your doorstep but if you wanted to drop it in I'd have a look for you.

Exactly what I said earlier especially if you're getting file errors. If you left the laptop on then it's possible it's gone into standby while updating.

[ClaretTony]

Exactly what I said earlier especially if you're getting file errors. If you left the laptop on then it's possible it's gone into standby while updating.

It’s looking that way. I’m still currently reduced to using my phone.

[Firthy]

It’s looking that way. I’m still currently reduced to using my phone.

Take it to a computer shop or take Whiffa up on his offer. They'll probably do a windows repair and have everything needed.

[ClaretTony]

Thanks all who offered help on Tuesday, it was really appreciated. I did, in the end, have to get it repaired and it needed a complete re-install of Windows.

I think I could do with a back up of some kind in future.

[Long Time Lurker]

I bought one of these - or an equivalent (plenty available)

https://www.ebay.co.uk/itm/USB-3-0-to-S ... SwXEdaV0q5" onclick="window.open(this.href);return false;

and a SATA 2.5" hard drive with enough storage space to accommodate my system and a little extra for growth. If you don't want to fork out for a new drive second hand ones can be picked up fairly cheaply off ebay.

Then I downloaded the free version of Macrium Reflect, which is a program you can use to clone your system drive. It is very simple to use, but there are plenty of youtube instructionals that walk you through the process of cloning a laptop drive with Macrium.

https://www.macrium.com/reflectfree" onclick="window.open(this.href);return false;

Basically, you just plug in your new drive using the USB adapter and then turn on your computer. The computer will recognise the new drive as a second drive (although you might have to format it if its a new drive). Then you run the Macrium program and clone your system onto the second drive. Turn off the computer when the cloning has finished, unplug the second drive and keep it safe. If things go tits up you simply remove the drive from your computer and replace it with the cloned drive. Then you plug in the drive that had problems with the USB adapter and make a new clone that can be used as a backup in the future.

It sounds complicated, but it really isn't. The macrium software is very easy to use and you don't need two drives of the same size and by the same manufacturer for it to work (as long as the drive has enough space to fit your system on it you will be ok). Using a drive from a different manufacturer can also make it easier to identify which drive is which in the macrium software.

It's a cheap solution that works well as a back up for emergencies. However, the clone is only a replication of your system when it was made. So if you want to keep a more up to date backup you need to plug in your backup every couple of weeks and create a fresh clone.

[basil6345789]

Can you use Restart? Shutdown and Start again used to fettle glitches on earlier Windows versions but doesn't do for the last 2 versions - you have to use Restart instead.

[Hipper]

I bought one of these - or an equivalent (plenty available)

https://www.ebay.co.uk/itm/USB-3-0-to-S ... SwXEdaV0q5" onclick="window.open(this.href);return false;

and a SATA 2.5" hard drive with enough storage space to accommodate my system and a little extra for growth. If you don't want to fork out for a new drive second hand ones can be picked up fairly cheaply off ebay.

Then I downloaded the free version of Macrium Reflect, which is a program you can use to clone your system drive. It is very simple to use, but there are plenty of youtube instructionals that walk you through the process of cloning a laptop drive with Macrium.

https://www.macrium.com/reflectfree" onclick="window.open(this.href);return false;

Basically, you just plug in your new drive using the USB adapter and then turn on your computer. The computer will recognise the new drive as a second drive (although you might have to format it if its a new drive). Then you run the Macrium program and clone your system onto the second drive. Turn off the computer when the cloning has finished, unplug the second drive and keep it safe. If things go tits up you simply remove the drive from your computer and replace it with the cloned drive. Then you plug in the drive that had problems with the USB adapter and make a new clone that can be used as a backup in the future.

It sounds complicated, but it really isn't. The macrium software is very easy to use and you don't need two drives of the same size and by the same manufacturer for it to work (as long as the drive has enough space to fit your system on it you will be ok). Using a drive from a different manufacturer can also make it easier to identify which drive is which in the macrium software.

It's a cheap solution that works well as a back up for emergencies. However, the clone is only a replication of your system when it was made. So if you want to keep a more up to date backup you need to plug in your backup every couple of weeks and create a fresh clone.

Would this be similar to 'System Image' which you can do with the back up systems, at least on Windows 7.

[Long Time Lurker]

Would this be similar to 'System Image' which you can do with the back up systems, at least on Windows 7.

Yes

https://www.raymond.cc/blog/create-wind ... storation/" onclick="window.open(this.href);return false;

However, even the free version of Macrium Reflect provides you with greater functionality. System image doesn't provide for a simple recovery if the boot record is damaged, the hard drive is physically corrupted or a virus locks down your computer denying entry. These problems could be fixed with a fresh install or booting an image from a USB, but in a lot of cases you would then have to go through the rigmarole of reactivating windows and other software - which I find tedious.