Catering in the Bob Lord

[Chester Perry]

Every time I read a thread kike this I keep think about this

'Not my Dad's Burnley'

Can we have that on a banner?

the quote came from Burnley FC Head of Commercial, Markus Mellor in this podcast - sometimes comment like this hit back full in the face

People will have varying views of Inside Sport's articles - but they have started a new podcast series called - 'Behind the Badge' - the fact there is another long running podcast series of the same name that is reasonably high profile says a lot about Inside Sport).

However, the first episode features Burnley FC Head of Commercial, Markus Mellor, means it could be of interest to us

Burnley FC: From Championship to Premier League
https://www.youtube.com/watch?v=7924Z4xlu64&t=1s

It was recorded in mid August so optimism was still high

[JohnMcGreal]

I imagine if the club failed to sell a single item anywhere in the ground for a couple of consecutive home games they'd soon shape up.

[beddie]

We’ve never had any catering issues with the club and it’s easy to solve, like us, just don’t buy anything. We do though enjoy a quality coffee before the game which is provided by Simon and his colleague in their mobile vans near the fanzone area.

[Goody1975]

When I asked they said some people dont want it like that so they provide milk ,, ops they dont have it

This is a radical suggestion.

Provide black or whitened coffee, the majority will ask for white coffee, and prevent the farce of people digging through a tray filled with used sachets of milk and sugar to find the last remaining milk.

Some games there's been more chance of finding one of Willy Wonka's golden tickets.

[Shaun1983]

Still haven’t had a reply for the email I sent to complain, doubt one will come tbh

[RickyBobby]

Apperntly not , I had the same problem with burgerKing who could not refund there mistake took nearly a month to get a resolution , I got vouchers for twice the amount not a great way to do business and it was my persistance that got it rather than them sorting it out

Two wrongs don‘t make a right. Burger king refusing to give refunds does not mean it is OK for Burnley to do the same and give a free pass to break consumer law. The lack of training excuse is pathetic as well. The systems and training should be in place.

[Claret Till I Die]

Still haven’t had a reply for the email I sent to complain, doubt one will come tbh

Probably been busy fighting off the Everton complaints...