2025/26: Burnley v Derby County – Cup Ticket Information

[The Shire Claret]

The game is not there currently on anything I try

Must be an issue

[Row x]

The game is not there currently on anything I try

Must be an issue

I used the app...log in...manage tickets ....and there they are

[The Shire Claret]

I used the app...log in...manage tickets ....and there they are

I did exactly the same but not there

[Row x]

I did exactly the same but not there

Once logged in, I clicked on the profile button and all my managed tickets were there, along with the correct amount of derby tickets on a separate entry.

[ClaretTony]

I had the same problem, couldn't buy for anyone on my 'Family & Friends'.

I rang the ticket office about 10.30am and was told I was no.30 in the queue, I didn't bother hanging on.
I rang again at 12.30pm to be told I was no.2 in the queue.

The young girl who I spoke with said she would change my account to enable me to manage tickets for my Family & Friends.

When I logged back in I was then able to buy other tickets as well as my own.

Exactly how I did it although I was fortunately number 3 in the queue when I phoned this morning. Whoever I spoke to was helpful and set them all up for me. She offered to take the order for me but once I'd logged out and back in again I was able to do it myself.

But none of this was ever explained to us prior to them being available this morning.

[Row x]

Exactly how I did it although I was fortunately number 3 in the queue when I phoned this morning. Whoever I spoke to was helpful and set them all up for me. She offered to take the order for me but once I'd logged out and back in again I was able to do it myself.

But none of this was ever explained to us prior to them being available this morning.

Out of interest, did you set up to manage friends and family tickets earlier this year, when the instructions were copied on here, I think it was around the time of season ticket renewals

[The Shire Claret]

Once logged in, I clicked on the profile button and all my managed tickets were there, along with the correct amount of derby tickets on a separate entry.

You are right , my bad ... and I never struggle with this king of thing lol

Thanks for your help

[Row x]

You are right , my bad ... and I never struggle with this king of thing lol

Thanks for your help

No probs, glad it's worked