Purchase history on the ticket purchase site

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claretdom
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Re: Purchase history on the ticket purchase site

Post by claretdom » Fri Feb 17, 2017 12:27 pm

Does it change when you select the booked or printed options ?

Quickenthetempo
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Re: Purchase history on the ticket purchase site

Post by Quickenthetempo » Fri Feb 17, 2017 12:31 pm

Mine works.

Sidney1st
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Re: Purchase history on the ticket purchase site

Post by Sidney1st » Fri Feb 17, 2017 12:33 pm

Mine worked, I was a bit surprised by how many points I had though, but I haven't raised the query with the club incase they lower it :lol: .

claretdom
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Re: Purchase history on the ticket purchase site

Post by claretdom » Fri Feb 17, 2017 2:54 pm

If you click on loyalty points then view your loyalty points do that work ?

claretdom
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Re: Purchase history on the ticket purchase site

Post by claretdom » Fri Feb 17, 2017 4:51 pm

If i click on loyalty points, it gives me 2 options - view loyalty points and loyalty points explained.

Then I click the view points and all fixtures come up with a small i at the end clicking on that shows seat purchases for that fixture

Sean Dyche's Watch
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Re: Purchase history on the ticket purchase site

Post by Sean Dyche's Watch » Fri Feb 17, 2017 5:14 pm

I have had the same issue over the last few months - no purchase history.

I have just logged in now, and strangely - all of my purchase history is now showing!

Funkydrummer
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Re: Purchase history on the ticket purchase site

Post by Funkydrummer » Fri Feb 17, 2017 5:26 pm

I haven't been online for a while now and have, unfortunately forgotten my password.

So, I went on the site, entered my email address and my clarets number, as
requested, and selected "forgotten your password" to receive an e-mail
containing my password.

The boxes then went red and stated that my password was incorrect, despite not
having entered it and availing myself of the facility to receive a reminder.

Not good.

In contrast, I have been on Wigan Warriors site and ordered two tickets for the
game on Sunday without any problem whatsoever.

claret wizard
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Re: Purchase history on the ticket purchase site

Post by claret wizard » Fri Feb 17, 2017 6:06 pm

I find that the ticket website is different depending what device you're using. Differing screens and even menus. So try a different browser or device.

Foulthrow
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Re: Purchase history on the ticket purchase site

Post by Foulthrow » Fri Feb 17, 2017 9:16 pm

I must admit I went to renew my season ticket today. It didn't half take some finding. Any serious business would be bending over backwards to take your money. Not BFC.

Unless it is deliberate as I could easily find the links for the direct debit.

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