Sunderland FA Cup: sub 10k?

Claretmatt4 · Post by **Claretmatt4** » Mon Jan 16, 2017 7:06 pm

Are we likely to manage over 10,000 tomorrow night?

Disappointing if so, I think if the board have dropped the ticket prices but there is no increase in the take up they may not do it in future.

Was the last time they did this the £5 tickets v MK?

How many will Sunderland bring? 500?

Royboyclaret · Post by **Royboyclaret** » Mon Jan 16, 2017 7:12 pm

If we beat Sunderland tomorrow the same prices will no doubt apply against Fleetwood or Bristol City no matter what the gate is tomorrow.

rejected · Post by **rejected** » Mon Jan 16, 2017 7:13 pm

We've sold just over 1500. Genuinely shocked, I though we'd sell out easily.

Times are hard!!

Claretmatt4 · Post by **Claretmatt4** » Mon Jan 16, 2017 7:16 pm

That's impressive and good to hear, surely there are 8500 clarets taking their seats?

randomclaret2 · Post by **randomclaret2** » Mon Jan 16, 2017 7:17 pm

If it were many more the queues to buy or collect tickets would be mad.

Bordeauxclaret · Post by **Bordeauxclaret** » Mon Jan 16, 2017 7:18 pm

Claretmatt4 wrote:I think if the board have dropped the ticket prices but there is no increase in the take up they may not do it in future.

That'll teach them.

Winstonswhite · Post by **Winstonswhite** » Mon Jan 16, 2017 7:19 pm

What's the crack with the tickets- can we pay on the gate or what?

rejected · Post by **rejected** » Mon Jan 16, 2017 7:20 pm

Sunderland fans needing a ticket have to buy from your ticket office. No away cash turnstyle.

Steve-Harpers-perm · Post by **Steve-Harpers-perm** » Mon Jan 16, 2017 7:24 pm

No pay on the gate which I don't understand. Told the club are expecting the crowd to be below 10k.

Burnleyareback2 · Post by **Burnleyareback2** » Mon Jan 16, 2017 7:26 pm

Got my usual seat but is the rest of the ground open?

With more time it would of been a good opportunity to hand out several thousand free tickets to schools in the area on the basis that each child needed an adult who would pay a token £5 or £10

Some additional revenue through the kiosks and hopefully a few new clarets for life

Juan Tanamera · Post by **Juan Tanamera** » Mon Jan 16, 2017 7:34 pm

You can't pay on the gate because the 'gate' only scans barcodes these days as in your season ticket or paper tickets on sale for cup games.

bobinho · Post by **bobinho** » Mon Jan 16, 2017 7:34 pm

When it was announced during the soton game there would be no cash turnstiles, people were just looking at each other shaking their heads.

Sometimes, even with the massive strides forward the club has made, they still struggle with the basics.

Leisure · Post by **Leisure** » Mon Jan 16, 2017 7:45 pm

From the club's website -

TICKETS & COLLECTIONS
Supporters wishing to attend Tuesday’s FA Cup third round replay are respectfully reminded that there are no longer cash turnstiles at Turf Moor.
Entry to the stadium is by barcoded ticket, purchased in advance of the game from the ticket office windows to the rear of the Clarets Store.
Supporters are also asked to arrive early if purchasing tickets on the night, as queues can be expected close to kick off. The ticket office will remain open until half time.
However, please also be aware that if your ticket has been pre-purchased and is for COLLECTION ONLY, these will be available at the dedicated ticket collection point on Harry Potts Way, and NOT at the ticket office.
This collection point is for all pre-booked and complimentary tickets, other than hospitality tickets, which can be collected from the main reception of the relevant stand.
Read more at http://www.burnleyfootballclub.com/news ... AtjoKMp.99" onclick="window.open(this.href);return false;

NottsClaret · Post by **NottsClaret** » Mon Jan 16, 2017 7:49 pm

There'll be about 7,500 on and it will be absolute chaos.

minnieclaret · Post by **minnieclaret** » Mon Jan 16, 2017 7:55 pm

Juan Tanamera wrote:You can't pay on the gate because the 'gate' only scans barcodes these days as in your season ticket or paper tickets on sale for cup games.

Aaaahh!! the 60s where you handed over your coin and got a ticket back.
The operator handed his unsold tickets back and stumped up for what he'd sold.
Far too complicated.

aggi · Post by **aggi** » Mon Jan 16, 2017 8:01 pm

So why can't the turnstile operators have a pile of tickets, sell them, scan them and hand them over?

I assume it's because they don't think the turnstile operators are capable of handling cash (or don't trust them).

JohnDearyMe · Post by **JohnDearyMe** » Mon Jan 16, 2017 8:08 pm

Having previously worked on the turnstiles at Burnley I'm struggling to appreciate why they can't accept cash.

Steve-Harpers-perm · Post by **Steve-Harpers-perm** » Mon Jan 16, 2017 8:09 pm

Hard work taking a ten pound note and handing a ticket over in 2017!

JohnDearyMe · Post by **JohnDearyMe** » Mon Jan 16, 2017 8:17 pm

aggi wrote:So why can't the turnstile operators have a pile of tickets, sell them, scan them and hand them over?

I assume it's because they don't think the turnstile operators are capable of handling cash (or don't trust them).

Jim Thompson would not be impressed at the state of the turnstiles if that is the case!

randomclaret2 · Post by **randomclaret2** » Mon Jan 16, 2017 8:24 pm

Going to be busy in the ticket office 'courtyard '

Winstonswhite · Post by **Winstonswhite** » Mon Jan 16, 2017 9:12 pm

It sounds a massive ball ache that especially if it's raining. I could have been away with work which is why I didn't buy a ticket beforehand. I can't decide what to do tbh.

Surely the club realise they'll miss out on a few thousand quid by making it difficult?

Burnley loyal · Post by **Burnley loyal** » Mon Jan 16, 2017 9:20 pm

Can you get cricket field stand tickets on the night?

Leisure · Post by **Leisure** » Mon Jan 16, 2017 9:25 pm

Winstonswhite wrote:It sounds a massive ball ache that especially if it's raining.

There's now a large canopy over the ticket windows so you won't need to worry about getting wet!

Loyalclaret · Post by **Loyalclaret** » Mon Jan 16, 2017 9:29 pm

Well this is going to cause problems.

Rojales Claret · Post by **Rojales Claret** » Mon Jan 16, 2017 9:31 pm

'Surely the club realise they'll miss out on a few thousand quid by making it difficult?'
So if they miss out on say 2000 x £10.00? That's £20k split 3 ways with Sunderland & F.A. Hardly going to break the bank?

claretspice · Post by **claretspice** » Mon Jan 16, 2017 9:32 pm

The lack of pay on the game is utterly ludicrous.

Bordeauxclaret · Post by **Bordeauxclaret** » Mon Jan 16, 2017 9:38 pm

Leisure wrote:There's now a large canopy over the ticket windows so you won't need to worry about getting wet!

As long as there's not about 150 others there when you are.

Leisure · Post by **Leisure** » Mon Jan 16, 2017 9:40 pm

Bordeauxclaret wrote:As long as there's not about 150 others there when you are.

No problem that. It's a BIG canopy!

agreenwood · Post by **agreenwood** » Mon Jan 16, 2017 9:41 pm

Yeah, another one here who can't understand the lack of cash turnstiles.

Goody1975 · Post by **Goody1975** » Mon Jan 16, 2017 9:48 pm

Absolutely no reason what-so-ever there cannot be at least one adult cash turnstile open in every stand tomorrow.

Concessions i can understand but we managed for years with this scenario up until the introduction of the scanners.

1) Take cash
2) Scan ticket
3) Give aforementioned ticket to punter and allow access.

Rocket science.

randomclaret2 · Post by **randomclaret2** » Mon Jan 16, 2017 9:53 pm

We're looking at several thousand people , including possibly a fair number of Sunderland fans, trying to buy tickets from 4 windows, or pick up tickets from 1 window.

Winstonswhite · Post by **Winstonswhite** » Mon Jan 16, 2017 10:00 pm

Bashclaret wrote:'Surely the club realise they'll miss out on a few thousand quid by making it difficult?'
So if they miss out on say 2000 x £10.00? That's £20k split 3 ways with Sunderland & F.A. Hardly going to break the bank?

Not the point is it? I'm not one to moan but I just don't understand why we can't have at least one cash turnstile per stand.

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:09 pm

Goody1975 wrote:Absolutely no reason what-so-ever there cannot be at least one adult cash turnstile open in every stand tomorrow.

The turnstiles no longer have that facility - all set up for the card/bar code access with the new system in 2014.

aggi · Post by **aggi** » Mon Jan 16, 2017 10:15 pm

ClaretTony wrote:The turnstiles no longer have that facility - all set up for the card/bar code access with the new system in 2014.

What facility are they missing?

When I worked on the turnstiles you were given a pile of tickets and a float.

You took the cash, handed over the ticket and change, stood on a footpedal to open the turnstile.

The only change in this process is that you would scan the ticket before handing it over.

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:20 pm

There is no facility within the turnstile area for selling tickets. I take it you haven't worked on the turnstiles since they changed the system.

Goody1975 · Post by **Goody1975** » Mon Jan 16, 2017 10:21 pm

ClaretTony wrote:The turnstiles no longer have that facility - all set up for the card/bar code access with the new system in 2014.

Yes they do, you have a pile of tickets which are exactly the same as the ones in the ticket office, they are sold and scanned by the turnstile operator.

Exactly the same scenario as pre 2014 except the turnatile operator has to scan the ticket rather than pressing a lever to allow access.

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:23 pm

Goody1975 wrote:Yes they do, you have a pile of tickets which are exactly the same as the ones in the ticket office, they are sold and scanned by the turnstile operator.

Exactly the same scenario as pre 2014 except the turnatile operator has to scan the ticket rather than pressing a lever to allow access.

There is no facility for selling tickets at the turnstiles. The turnstile operators scan previously purchased tickets. We do not have ticket sales terminals in the turnstiles.

Goody1975 · Post by **Goody1975** » Mon Jan 16, 2017 10:25 pm

You haven't explained how they can't sell pre printed tickets (already barcoded) in exactly the same way as they did prior to 2014.

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:27 pm

Goody1975 wrote:You haven't explained how they can't sell pre printed tickets (already barcoded) in exactly the same way as they did prior to 2014.

Because we introduced a new system in 2014. All tickets are sold through ticket sale terminals and we don't have them in the turnstiles. It's not just Burnley, I don't know of a single Premier League club that would allow you to pay at the turnstile.

Goody1975 · Post by **Goody1975** » Mon Jan 16, 2017 10:28 pm

Didn't Sunderland in the Cup game?

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:30 pm

Goody1975 wrote:Didn't Sunderland in the Cup game?

Firstly, for home fans at Sunderland, they had to purchase tickets prior to getting to the turnstiles, just as we do tomorrow. For away fans, they have a ticket sales terminal situated at the away end which they are able to use. Not knowing whether I was going until the day before, I hadn't purchase a ticket. On arrival I went straight to the away ticket office at turnstile 71 and purchased a ticket. Around an hour later I presented that ticket at a turnstile and went in.

randomclaret2 · Post by **randomclaret2** » Mon Jan 16, 2017 10:31 pm

How do the likes of Man Utd or Arsenal deal with Cup Ties or replays ? I'm not being flippant... serious question. Are cup ties included on their season tickets ?

Goody1975 · Post by **Goody1975** » Mon Jan 16, 2017 10:33 pm

https://www.safc.com/news/ticket-news/2 ... -v-burnley" onclick="window.open(this.href);return false;

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:33 pm

randomclaret2 wrote:How do the likes of Man Utd or Arsenal deal with Cup Ties or replays ? I'm not being flippant... serious question. Are cup ties included on their season tickets ?

Not sure about Arsenal but don't Man U season ticket get sent the tickets automatically? I seem to remember a couple of years ago there was a big fuss because they had to buy them whether they wanted to or not.

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:34 pm

Goody1975 wrote:https://www.safc.com/news/ticket-news/2 ... -v-burnley

Yes, but they have ticket sales terminals in those turnstiles. We don't have that.

Steve-Harpers-perm · Post by **Steve-Harpers-perm** » Mon Jan 16, 2017 10:35 pm

The 'new turnstile system' looks pretty similar to the one I worked on 20 years ago bar the scanner!!!

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:37 pm

Steve-Harpers-perm wrote:The 'new turnstile system' looks pretty similar to the one I worked on 20 years ago bar the scanner!!!

We do have some new turnstiles as well, but it is not what the turnstiles are like, it is the fact that we have a different ticketing system and tickets are purchased from the ticket sales terminals and we do not have those at the turnstiles.

Goody1975 · Post by **Goody1975** » Mon Jan 16, 2017 10:38 pm

ClaretTony wrote:Yes, but they have ticket sales terminals in those turnstiles. We don't have that.

You still haven't answered why the system used pre 2014 cannot be used now, i realise there is no sales terminal in the turnstiles but there wasn't in 2013, tickets were pre printed for certain blocks in the stand and were sold at adult prices on the day, just because we don't do it doesn't mean we couldn't.

ClaretTony · Post by **ClaretTony** » Mon Jan 16, 2017 10:45 pm

Goody1975 wrote:You still haven't answered why the system used pre 2014 cannot be used now, i realise there is no sales terminal in the turnstiles but there wasn't in 2013, tickets were pre printed for certain blocks in the stand and were sold at adult prices on the day, just because we don't do it doesn't mean we couldn't.

Because we don't have that pre-2014 system any longer - we upgraded the system to what we have now when we got back in the Premier League in 2014. Prior to that we could just stick tickets on the turnstiles.

Even for the youth cup tie last week supporters had to get a ticket from the ticket office to prior to going to the turnstile.

Maybe the system is crap, but a lot of clubs use the same one, and that includes Sunderland by the way. When I got there I still had to purchase a ticket. It's just that they have more terminals.

I fully appreciate that anyone turning up late tomorrow, having not known whether they were going to be able to make it, will probably be delayed, but there are plenty of ticket purchasing options available for those who know they are going.

Walton · Post by **Walton** » Mon Jan 16, 2017 10:50 pm

Amazing that literally every non-league club in the world can have a system where a man on a turnstile takes your cash, gives you a ticket and lets you through, yet apparently a Premier League club can't.

It's going to be a farce tomorrow, entirely of the club's own making.