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Teamcard app

Posted: Sat Feb 11, 2017 2:15 pm
by marvbfc
I've just downloaded the app for Teamcard and it's not showing tomorrow's game as loaded on there despite having a season ticket.

Does anyone know if this is normal?

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:33 pm
by Sean Dyche's Watch
You've done well to be able to log in. I've been trying all sorts to log in over the last few weeks with no success.

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:35 pm
by marvbfc
It took a while to log in, but once I have done, it's come up with every game I've attended in the last 2 years but no ticket for tomorrow. Should that be on there or not?

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:44 pm
by Sean Dyche's Watch
I'm not sure, I've never been able to log in to find out!

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:50 pm
by Sean Dyche's Watch
Ok.... I've logged in on the website and then tried the app, and I was able to log in.

The forthcoming Chelsea and Lincoln games are showing for me, but both with a kick off time of 23:59?

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:53 pm
by ClaretTony
I've got the app on my phone and on the summary page it says the next match is v Chelsea tomorrow at a minute to midnight.

I don't understand what you mean in saying it is not loaded.

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:55 pm
by ClaretTony
With you now, I've just gone in to My Tickets - I've got both Chelsea and Lincoln showing, both with 11:59 p.m. kick offs.

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:57 pm
by Leisure
I can only see games already attended.

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:59 pm
by marvbfc
I'm the same as Pete, can only see games already attended. Not showing the Chelsea game tomorrow which is concerning.

Re: Teamcard app

Posted: Sat Feb 11, 2017 2:59 pm
by Leisure
ClaretTony wrote:With you now, I've just gone in to My Tickets - I've got both Chelsea and Lincoln showing, both with 11:59 p.m. kick offs.
Can't see My Tickets, just Points and Attendance???

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:00 pm
by ClaretTony
Leisure wrote:Can't see My Tickets, just Points and Attendance???
Drop down menu is on top left - select Tickets from there.

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:04 pm
by Leisure
ClaretTony wrote:Drop down menu is on top left - select Tickets from there.
Only got. 2 options on the left, Points Activity and Attendance.

Are there 2 apps and maybe me and Marv are on the wrong one???

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:07 pm
by Leisure
Season Card - Team Card is there confusion??? How are they different???

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:10 pm
by Sean Dyche's Watch
I'm on Android - I wonder if the Android and iOS versions of the app are different?

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:12 pm
by marvbfc
I'm on android too

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:19 pm
by Sean Dyche's Watch
On the summary page it is showing the next game as being the Chelsea game tomorrow.

Top left of the app there is a button, when I click on it I get the following options:

Summary
Attendance
Offers
Points
Tickets

When I click on tickets and scroll to the bottom of the page, the Chelsea and Lincoln games are showing.

Attendance only shows previous games.

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:24 pm
by marvbfc
I get all of those options, but no Chelsea game tomorrow. Think I'll nip to the ticket office before the game tomorrow and find out what's going on.

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:38 pm
by Sean Dyche's Watch
Yeah, good idea. It's always my worst fear that I get to the turnstile and the green 'entry' symbol doesn't appear on the screen!

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:41 pm
by Leisure
Haven't got a summary page. I'm on http://www.myteamcard.co.uk" onclick="window.open(this.href);return false;. On the Home page the options are Home, Points, Attendance FAQS and Contact Us.

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:50 pm
by Claretmatt4
I reckon if it was a 23.59 KO we'd have been made aware tbf

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:50 pm
by marvbfc
I've just bought Lincoln tickets and they aren't on there either, so I'll presume that the service from the teamcard app is just crap.

Re: Teamcard app

Posted: Sat Feb 11, 2017 3:52 pm
by wilks_bfc
I only found out/realised that the kick off tomorrow is 13:30 & not 12:30

Haven't told Mrs W as will mean get an hour drinking in beforehand :D

Re: Teamcard app

Posted: Sat Feb 11, 2017 4:09 pm
by Leisure
Season Card
Team Card
Members Card

Are these all the same thing?

Re: Teamcard app

Posted: Sat Feb 11, 2017 4:11 pm
by Sean Dyche's Watch
Leisure wrote:Haven't got a summary page. I'm on http://www.myteamcard.co.uk" onclick="window.open(this.href);return false;. On the Home page the options are Home, Points, Attendance FAQS and Contact Us.
We're talking about the app here.

Re: Teamcard app

Posted: Sat Feb 11, 2017 4:21 pm
by Leisure
Sean Dyche's Watch wrote:We're talking about the app here.
How do I get that?

Re: Teamcard app

Posted: Sat Feb 11, 2017 4:26 pm
by Sean Dyche's Watch
You can download it from the Google Play store if you are on Android or from the Apple Store if you are on iOS and have a smartphone or tablet.