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Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:16 pm
by jtv
Where is the link on the new site please ?
I got the matchday article on the main home page but lost it when I logged in to Player
Thanks
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:23 pm
by burnley007
Will there be commentary?
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:31 pm
by jtv
I think so there was one from Preston I believe but I missed it .
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:33 pm
by mikaelj
Burnley FCVerified account @BurnleyOfficial · 2h2 hours ago
More
There's live commentary from the City Ground today on Clarets Player HD, with @PhilBirdBFC bringing you all the action.
But I can't find the link yet....
Maybe commentary on
https://www.nottinghamforest.co.uk/matc ... v-burnley/" onclick="window.open(this.href);return false;
same login as on clarets player
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:36 pm
by jtv
Thanks mika will try the forest one if I still get problems

Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:38 pm
by Goalposts
https://www.burnleyfootballclub.com/mat ... ey/#report" onclick="window.open(this.href);return false;
claretsplayer suggests streaming
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:41 pm
by jtv
On the matchday page there are two buttons - listen live now and warch live now. Worth a try

Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:42 pm
by jtv
Seems like it is being streamed
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:43 pm
by halfmanhalfbiscuit
There's a watch live option on the link supplied by Goalpost.
This is what appeared before the Preston game and there was full streaming.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 2:49 pm
by IndigoLake
Really disappointed with ClaretsPlayer. Shouldn't be that hard to find a commentary link. Thanks Goalposts for that URL.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:07 pm
by Jimmymaccer
Still can't find how to listen on Clarets Player. I've logged in and gone to the fixture list, clicked on listen and it just asks me to subscribe again?!.
Listen via the link on UpTheClarets topic and it just keeps dropping out! Like it did against Preston.
Not happy with this!
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:08 pm
by halfmanhalfbiscuit
https://www.burnleyfootballclub.com/mat ... s-burnley/" onclick="window.open(this.href);return false;
Try this
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:30 pm
by Jimmymaccer
Nah still dropping out...........
Pants.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:33 pm
by IndigoLake
Well...we're losing.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:34 pm
by jedi_master
Defour having a very poor half.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:35 pm
by jedi_master
Heaton just made the best save I have ever seen.
Ever.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:35 pm
by IndigoLake
Absolutely ridiculous header back from Lowton there. What on earth was he thinking?! Thank goodness for Heaton making a fine save.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:36 pm
by Brucefanclaret
Having exactly the same problem with CP. When I log in, can't get back to the 'match centre'. Managed it once then it cut out after about a minute. Not impressed!
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:36 pm
by Brucefanclaret
Having exactly the same problem with CP. When I log in, can't get back to the 'match centre'. Managed it once then it cut out after about a minute. Not impressed!
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:38 pm
by Joeandy1920
Same issue here with Clarets Player, works for a minute then page reloads! Total Pants!
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:44 pm
by IanMcL
Jimmymaccer wrote:Still can't find how to listen on Clarets Player. I've logged in and gone to the fixture list, clicked on listen and it just asks me to subscribe again?!.
Listen via the link on UpTheClarets topic and it just keeps dropping out! Like it did against Preston.
Not happy with this!
Exactly what happens to me! There is even a free sign up pass and it tells me I am already subscribed! Effing frustrating when only cut and paste, thanks to fellow Clarets on here, allows access.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:46 pm
by IndigoLake
I think we should probably all email and complain. Hopefully greater numbers will sort it out.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:50 pm
by halfmanhalfbiscuit
IanMcL wrote:Exactly what happens to me! There is even a free sign up pass and it tells me I am already subscribed! Effing frustrating when only cut and paste, thanks to fellow Clarets on here, allows access.
Ian, I clicked on the banner at the top of the page when it kept asking me to subscribe and it directed me to the listen live page.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:50 pm
by jtv
Working ok for me except that the stream has no audible commentary .
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:56 pm
by IanMcL
jtv wrote:Working ok for me except that the stream has no audible commentary .
I opened up both stream and commentary. Commentary a little behind...perhaps we'll think we have scored twice!
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 3:58 pm
by IanMcL
halfmanhalfbiscuit wrote:Ian, I clicked on the banner at the top of the page when it kept asking me to subscribe and it directed me to the listen live page.
Well....that takes the whole biscuit! You are right Half and half - clicked on the badge and there it was....a secret!
Many thanks for putting me out of my misery.
The question is....how did you come up with that as a possible way in?
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 4:01 pm
by bfcmik
I have full commentary with no problems at all
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 4:05 pm
by halfmanhalfbiscuit
IanMcL wrote:Well....that takes the whole biscuit! You are right Half and half - clicked on the badge and there it was....a secret!
Many thanks for putting me out of my misery.
The question is....how did you come up with that as a possible way in?
That's the way the cookie crumbles

Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 4:05 pm
by Sarum
Same problem, Finally got it to work. First thing I hear is dear Phil bird immediately repeating his last words, just as he does throughout every flipping commentary. and here he goes again: "good spot...good spot". Can't someone have a word with him, have a word with him.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 5:53 pm
by BedfordsDad
I had been having major issues with Clarets Player with the advent of the new providers. The final straw was not being able to access the commentary from Deepdale, after which I emailed a complaint using the address provided on the Burnley FC official site, pointing out that I was no techie so a jargon filled answer would be completely useless.
After a number of email exchanges the core of my problems appeared to be that my browser "Internet Explorer" was not compatible to the new provider's systems. They recommended using "Google Chrome" to access Clarets Player. This I have done today with the effect that Clarets Player is now fully operational both for commentaries and videos. I even enjoyed a live stream of the game.
Hope this is of help to users of Clarets Player.
Re: Help with Clarets Player commentary
Posted: Sat Jul 29, 2017 10:45 pm
by IanMcL
I had chrome and it did not work! Used Opera instead!