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screen turned black

Posted: Tue Jan 09, 2018 9:43 pm
by burnleysteve
hi guys my wife has bought me a new lap top with windows 10 on it I got a request to up load a newer version which I did and now my screen has gone black has anybody got any ideas on how to get it working properly.
thanks in advance

Re: screen turned black

Posted: Tue Jan 09, 2018 9:44 pm
by BurningBeard
How did you type this if your screen has gone black?

Re: screen turned black

Posted: Tue Jan 09, 2018 9:44 pm
by TVC15
have you switched it on ?

Re: screen turned black

Posted: Tue Jan 09, 2018 9:45 pm
by Funkydrummer
Turn it off, take the battery out - leave 5 minutes and reboot.

PS put battery back in !!

Re: screen turned black

Posted: Tue Jan 09, 2018 9:46 pm
by burnleysteve
I ve changed to blue

Re: screen turned black

Posted: Tue Jan 09, 2018 9:52 pm
by piston broke
The wife has had trouble on numerous occasions whilst it's doing an update.
Nothing to say what's happening and it just acts like a frozen screen. After many hours she'll get a message saying updating.
Don't panic and throw it at the wall, just yet.

Re: screen turned black

Posted: Tue Jan 09, 2018 10:21 pm
by starting_11
Hold F8 on booting. Try get into safe mode. Comes under advanced option or something (2nd or 3rd down option on the right)

Re: screen turned black

Posted: Wed Jan 10, 2018 11:41 am
by IanMcL
Redecorate.

Re: screen turned black

Posted: Wed Jan 10, 2018 12:24 pm
by LoveCurryPies
http://www.bbc.co.uk/news/technology-42619812" onclick="window.open(this.href);return false;

Re: screen turned black

Posted: Wed Jan 10, 2018 1:00 pm
by Vintage Claret
We had a problem with our laptop after a Windows 10 update-it would allow you to log in but then the screen would just turn pale blue and 'hang' there.

Is there a way to easily prevent Windows 10 from updating automatically (apart from not connecting to the internet obviously ;-) )it was easy enough on earlier Windows versions but can't seem to find that option in this version?

Re: screen turned black

Posted: Wed Jan 10, 2018 6:11 pm
by evensteadiereddie
Put another shilling in the meter.

Re: screen turned black

Posted: Wed Jan 10, 2018 6:33 pm
by Shappie
Old one but still funny.....



Word Perfect Technical support; may I help you?”
“Yes, well, I’m having trouble with WordPerfect.”

“What sort of trouble?”

“Well, I was just typing along, and all of a sudden the words went away.”

“Went away?”

“They disappeared.”

“Hmm. So what does your screen look like now?”

“Nothing.”

“Nothing?”

“It’s blank; it won’t accept anything when I type.”

“Are you still in WordPerfect, or did you get out?”

“How do I tell?”

“Can you see the C: prompt on the screen?”

“What’s a sea-prompt?”

“Never mind. Can you move the cursor around on the screen?”

“There isn’t any cursor: I told you, it won’t accept anything I type.”

“Does your monitor have a power indicator?”

“What’s a monitor?”

“It’s the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it’s on?”

“I don’t know.”

“Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?”

…..”Yes, I think so.”

“Great! Follow the cord to the plug, and tell me if it’s plugged into the wall.”

…..”Yes, it is.”

“When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?”

“No.”

“Well, there are. I need you to look back there again and find the other cable.”

…..”Okay, here it is.”

“Follow it for me, and tell me if it’s plugged securely into the back of your computer.”

“I can’t reach it.”

“Uh huh. Well, can you see if it is?”

“No.”

“Even if you maybe put your knee on something and lean way over?”

“Oh, it’s not because I don’t have the right angle-it’s because it’s dark.”

“Dark?”

“Yes-the office light is off, and the only light I have is coming in from the window.”

“Well, turn on the office light then.”

“I can’t.”

“No? Why not?”

“Because there’s a power outage.”

“A power… A power outage? Aha! Okay, we’ve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?”

“Well, yes. I keep them in the closet.”

“Good! Go get them and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.”

“Really! Is it that bad?”

“Yes, I’m afraid it is.”

“Well, all right then, I suppose. What do I tell them?”

“Tell them you’re too stupid to own a computer.”