Important Notice - Cricket Field Stand - Direct Debit Payers

Burnley Football Club has become aware that if you are a 2019/2020 season ticket holder who pays by Direct Debit in the Cricket Field Stand, a small number of renewal letters have been posted out with incorrect prices on the direct debit schedule.

Please note this incorrect price affects ONLY the renewal letters. Your direct debit price within the club's ticketing system is still frozen for the 2020/2021 season and you will pay no more than you did last season.

We apologise for any incovenience caused.

If you do have any issues regarding your season ticket please email ticketoffice@burnleyfc.com, and include your clarets number.

Ticketing section covering themselves in glory once again!

box_of_frogs wrote: ↑

Thu Feb 27, 2020 1:47 pm

Ticketing section covering themselves in glory once again!

They are not sent by the ticketing department

ClaretTony wrote: ↑

Thu Feb 27, 2020 2:38 pm

They are not sent by the ticketing department

Yet if you have a query then you have to email the ticket office?!

box_of_frogs wrote: ↑

Thu Feb 27, 2020 2:46 pm

Yet if you have a query then you have to email the ticket office?!

Yes, because they will have to deal with any issues, but they don't send those letters out. That I can assure you 100%.

A lot of things off the field haven't moved as fast as things on the field

Couldn't care less. I've checked the price of my CFS Early Bird renewal - £219 !
Wtf is not to like ?

box_of_frogs wrote: ↑

Thu Feb 27, 2020 1:47 pm

Ticketing section covering themselves in glory once again!

Nowt to do with the ticketing office surely....

More likely a computer glitch like most of those sort of things....

I recently had a rather large sum repaid by P&O for the cancellation of a major holiday.
I was repaid in full, but I still recieved e-mails and letters saying I was liable for cancellation fees, even after I had got the whole amount repaid into my bank...... These all came via a computer generated source. I had been warned to ignore them in a similar way that BFC have told people to ignore these letters and their season ticket costs have not altered...

Most on here are bob lord anyway

Can anyone spell at BFC. "inconvenient"!

I,m surprised they used a long word such as inconvenient for cricketfielders.

CFS. Adult and U22.
Both of mine have come through today Fri 28th and both at the wrong price.

1/. I wonder how many is a small number? Perhaps its all of the CFS? Why just some of us?
2/. I thought that Ladbrokes had stopped sponsoring the CFS?
Yet it's described as the Ladbrokes Stand on the club's early bird renewal online prices.

evensteadiereddie wrote: ↑

Thu Feb 27, 2020 6:32 pm

Couldn't care less. I've checked the price of my CFS Early Bird renewal - £219 !
Wtf is not to like ?

It's an odd number, I'm not a fan of those.

I'm a volume always on an even number kind of guy.

2 Bee Holed wrote: ↑

Fri Feb 28, 2020 11:42 am

CFS. Adult and U22.
Both of mine have come through today Fri 28th and both at the wrong price.

1/. I wonder how many is a small number? Perhaps its all of the CFS? Why just some of us?
2/. I thought that Ladbrokes had stopped sponsoring the CFS?
Yet it's described as the Ladbrokes Stand on the club's early bird renewal online prices.

No - it’s still the Ladbrokes Stand. It’s Ladbrokes who opted to replace their advertising with the charity they support.

ClaretTony wrote: ↑

Fri Feb 28, 2020 12:49 pm

No - it’s still the Ladbrokes Stand. It’s Ladbrokes who opted to replace their advertising with the charity they support.

I see, thank you.

My senior priced ticket renewal letter came with an increased price (presumably the non early-bird cost). I'm glad I shan't have to get in touch with them to sort it out

My 3 letters for me and family have come through today and they are also deplaying the wrong price as well for both the adults and the under 16 one as well, glad the club has put statement up online to save me going down about it

Had a letter today saying prices were frozen again,great I thought but noticed instead of £27.41 pm it's gone up to £32.50 pm?
Am I being stupid?
Am I missing something. ?

CFS?

Yes CFS...

Free coke n pie.

Online it's saying £329 a year but the letter is saying £390 ?!
No answer at the ticket office,does anyones elses letter say the same ?

Message on official site:

Important Notice - Cricket Field Stand - Direct Debit Payers

Burnley Football Club has become aware that if you are a 2019/2020 season ticket holder who pays by Direct Debit in the Cricket Field Stand, a small number of renewal letters have been posted out with incorrect prices on the direct debit schedule.

Please note this incorrect price affects ONLY the renewal letters. Your direct debit price within the club's ticketing system is still frozen for the 2020/2021 season and you will pay no more than you did last season.

We apologise for any inconvenience caused.

If you do have any issues regarding your season ticket please email ticketoffice@burnleyfc.com, and include your clarets number.