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Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:24 am
by Alanstevensonsgloves
Another question to the wise wisdom of UTC,
This morning, while cleaning up files, I accidentally chose the wrong version to save when putting a file into a folder where another file of the same name existed. Unfortunately this file is my database which I work on an update every day. The version I now have was last updated Oct 2019!
I called Windows support and they are unable to fix. Anyone know what I can do next?
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:25 am
by dushanbe
Just use your back up
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:27 am
by Funkydrummer
Do you have a restore point that you can go back to ?
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:28 am
by FactualFrank
Alanstevensonsgloves wrote: ↑Fri Apr 03, 2020 10:24 am
Another question to the wise wisdom of UTC,
This morning, while cleaning up files, I accidentally chose the wrong version to save when putting a file into a folder where another file of the same name existed. Unfortunately this file is my database which I work on an update every day. The version I now have was last updated Oct 2019!
I called Windows support and they are unable to fix. Anyone know what I can do next?
So you saved and overwrote an existing file?
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:31 am
by Alanstevensonsgloves
No restore points, no back up. Checked 'previous versions' and they all relate to the old file
FF - I was given the option of choosing which file to overwrite and I clicked to overwrite the latest version of the two files by accident.
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:36 am
by ClaretAndJew
Do you have or use any other drives or cloud drives where it may have saved?
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:37 am
by ClaretAndJew
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:40 am
by Alanstevensonsgloves
It was saved on the one drive, but now it i just showing the old file there.
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:42 am
by Alanstevensonsgloves
Thanks C&J, currently running the trail version to see if it finds it. Do you use it often or know how to best use it?
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:47 am
by Alanstevensonsgloves
The ticked one is the file I need. C&J, I presume I pay the USD70 and that file returns? Anything I need to know / do before I commit? Any chance it will still fail?
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:53 am
by ŽižkovClaret
Alanstevensonsgloves wrote: ↑Fri Apr 03, 2020 10:47 am
The ticked one is the file I need. C&J, I presume I pay the USD70 and that file returns? Anything I need to know / do before I commit? Any chance it will still fail?
Try first selecting "show hidden files" from the control panel, you might have an invisible back up there
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 10:59 am
by Alanstevensonsgloves
ZizkovClaret wrote: ↑Fri Apr 03, 2020 10:53 am
Try first selecting "show hidden files" from the control panel, you might have an invisible back up there
I have enabled 'show hidden files and folders.' Now where do I look?
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 11:01 am
by ClaretAndJew
Alanstevensonsgloves wrote: ↑Fri Apr 03, 2020 10:47 am
The ticked one is the file I need. C&J, I presume I pay the USD70 and that file returns? Anything I need to know / do before I commit? Any chance it will still fail?
Follow the steps in there first mate, I think it offers you advice on how to do it before purchasing the software.
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 11:02 am
by ŽižkovClaret
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 11:06 am
by ŽižkovClaret
This also looks potentially like a free version of the one wanting you to pay 79USD
https://howtorecover.me/recuva-recover- ... windows-10
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 11:11 am
by Alanstevensonsgloves
Cheers Zizkov. MY computer is 1 month old and I haven't set up any restore points etc. I will do that later though following that guide.
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 11:45 am
by Alanstevensonsgloves
C&J, the file that easues has found is the non up-to-date version
Checked by comparing file sizes and it is the same as the non-up-to-date file.
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 11:58 am
by BertiesBeehole
If your computer is only a month old do you have it on your old machine? Won’t be up to date but maybe more recent than the October version
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 12:05 pm
by BertiesBeehole
Also I can highly recommend this piece of free software which backs up (or more accurately synchronises) any drive/folders/files you preselect to a harddrive with the click of a button. It assesses what has been altered since the previous backup and only copies that over so is very quick.
Use it everyday on my folder of over 500gb and only takes a few minutes. I can then use the backup harddrive to sync with another laptop/PC so I have the same folder of data in both places up to date.
Really helps as well when you accidently delete or overwrite something as you have a backup at hand.
Part of my daily routine now. Really recommend it!!
http://www.ascomp.de/en/products/show/p ... nchredible
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 12:07 pm
by Alanstevensonsgloves
BertiesBeehole wrote: ↑Fri Apr 03, 2020 11:58 am
If your computer is only a month old do you have it on your old machine? Won’t be up to date but maybe more recent than the October version
Good thinking but I wiped it an sent it back to retail store. It was on my One Drive, but I cannot recover it from there as I have overwritten it!
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 12:08 pm
by Alanstevensonsgloves
BertiesBeehole wrote: ↑Fri Apr 03, 2020 12:05 pm
Also I can highly recommend this piece of free software which backs up (or more accurately synchronises) any drive/folders/files you preselect to a harddrive with the click of a button. It assesses what has been altered since the previous backup and only copies that over so is very quick.
Use it everyday on my folder of over 500gb and only takes a few minutes. I can then use the backup harddrive to sync with another laptop/PC so I have the same folder of data in both places up to date.
Really helps as well when you accidently delete or overwrite something as you have a backup at hand.
Part of my daily routine now. Really recommend it!!
http://www.ascomp.de/en/products/show/p ... nchredible
Thanks BBH, I always thought that as all my files are stored in One Drive, that would be safe enough. The problem I am now finding is that OD does save a separate copy of stuff!
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 12:09 pm
by FactualFrank
I think the technical term for when this happens is... fu*ked.
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 12:19 pm
by Alanstevensonsgloves
Yep FF I think so too! I'm gonna do live chat with the easeus people when they get out of bed in the US. If they cannot help me... no-one can
And I'll have to figure a way of how to blag to my clients why there monthly reports are a bit vague for March!!!
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 12:21 pm
by aggi
Alanstevensonsgloves wrote: ↑Fri Apr 03, 2020 12:07 pm
Good thinking but I wiped it an sent it back to retail store. It was on my One Drive, but I cannot recover it from there as I have overwritten it!
OneDrive sometimes has version history depending on what the file is and your scheme. If you click on the 3 dots next to a file you may have the option.
- Clipboard01.jpg (46.43 KiB) Viewed 2662 times
Otherwise, I suspect you're done for.
Re: Urgent Computer Help Needed!!
Posted: Fri Apr 03, 2020 12:42 pm
by Alanstevensonsgloves
Hi Aggi, that just takes me back to the version history of the old file that I accidentally kept.