Liverpool game - Claiming tickets and ground entry

Paul Waine · Post by **Paul Waine** » Fri May 14, 2021 3:32 pm

Acting Claret wrote: ↑
Thu May 13, 2021 8:58 pm
I have clicked resend email and have been successful. I too have the 1999 date, presume it’s some sort of oversight.

First time I've seen a Y2K issue.

It's taken more than 21 years, but all that overtime by the IT guys has paid off.

Leisure · Post by **Leisure** » Fri May 14, 2021 3:34 pm

Targetman wrote: ↑
Fri May 14, 2021 2:22 pm
Didn't it also say that anyone who made more than 1 application in the ballot would have all their applications cancelled.
Or did I dream that??

Don't recall that and I've just had a quick look at the original info and can't see it.

Leisure · Post by **Leisure** » Fri May 14, 2021 3:45 pm

I've just had one person confirm that they've received the email, so they must be on their way! Good luck to everyone.

Colburn_Claret · Post by **Colburn_Claret** » Fri May 14, 2021 3:47 pm

My son just asked me to check my emails, nothing.

So he said I could have his

What a good lad he is.

UTC

Foulthrow · Post by **Foulthrow** » Fri May 14, 2021 3:48 pm

Leisure wrote: ↑
Fri May 14, 2021 3:45 pm
I've just had one person confirm that they've received the email, so they must be on their way! Good luck to everyone.

Just got mine about two minutes ago. Happy days!

Zlatan · Post by **Zlatan** » Fri May 14, 2021 3:56 pm

got mine

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claretcrav · Post by **claretcrav** » Fri May 14, 2021 3:56 pm

Just got mine!!!!

1989_claret · Post by **1989_claret** » Fri May 14, 2021 3:59 pm

Confirmation email and how to get ticket now received.

Inchy · Post by **Inchy** » Fri May 14, 2021 3:59 pm

Got mine. Best get child care sorted now

Leisure · Post by **Leisure** » Fri May 14, 2021 3:59 pm

Looks like the floodgates have opened!

Stalbansclaret · Post by **Stalbansclaret** » Fri May 14, 2021 4:01 pm

Mine just came through too.......banzai !!!

claretsforever · Post by **claretsforever** » Fri May 14, 2021 4:03 pm

Mine came through along with other people that I applied for in friend and family

cricketfieldclarets · Post by **cricketfieldclarets** » Fri May 14, 2021 4:04 pm

Three of us didn’t get one. One did.

Colburn_Claret · Post by **Colburn_Claret** » Fri May 14, 2021 4:05 pm

Colburn_Claret wrote: ↑
Fri May 14, 2021 3:47 pm
My son just asked me to check my emails, nothing.

So he said I could have his

What a good lad he is.

UTC

They must be dribs and drabs, as I've just received an email saying my own application was successful as well. Happy days.

Loyalclaret · Post by **Loyalclaret** » Fri May 14, 2021 4:11 pm

Be interesting to see if anyone who tried to game the system* by entering in multiple F & F was successful.

*Nothing wrong with this in my opinion

cricketfieldclarets · Post by **cricketfieldclarets** » Fri May 14, 2021 4:24 pm

Loyalclaret wrote: ↑
Fri May 14, 2021 4:11 pm
Be interesting to see if anyone who tried to game the system* by entering in multiple F & F was successful.

*Nothing wrong with this in my opinion

Unsure but it would appear that those who got the message on their screens early did have tickets and those of us who didnt, didnt.

jedi_master · Post by **jedi_master** » Fri May 14, 2021 4:29 pm

Yeah seems that way, no email for myself or my Dad (I applied for us and neither had the ‘successful’ message on our purchase history section).

Seems the draw was indeed done yesterday.

Burt · Post by **Burt** » Fri May 14, 2021 4:45 pm

Successful for us x 3, F&F all same household

dushanbe · Post by **dushanbe** » Fri May 14, 2021 4:48 pm

No joy for me, although I'm not that bothered provided we are back to normal for the new season.

Leisure · Post by **Leisure** » Fri May 14, 2021 4:52 pm

cricketfieldclarets wrote: ↑
Fri May 14, 2021 4:04 pm
Three of us didn’t get one. One did.

Did you apply for all 3 together through Friends and Family?

Falcon · Post by **Falcon** » Fri May 14, 2021 5:01 pm

Nowt for me. Ah well.

Belial · Post by **Belial** » Fri May 14, 2021 5:01 pm

No joy for me. Hope it pisses it down!

cricketfieldclarets · Post by **cricketfieldclarets** » Fri May 14, 2021 5:06 pm

Leisure wrote: ↑
Fri May 14, 2021 4:52 pm
Did you apply for all 3 together through Friends and Family?

No. Applied in two lots of two.

My dad and I didn't get one from application two. Then one of the other two did.

Disappointing we didn't all get on. Particularly as we had to register and apply separately and not as a group of 4 because of the the ticketing system fiasco. But it is what it is, the game is essentially a friendly now we have stayed up but would still have been great to get on.

This was realistically the only fair way to do it. The only sour thing is how painstaking it was to apply, not that I didnt get one.

jedi_master · Post by **jedi_master** » Fri May 14, 2021 5:09 pm

dushanbe wrote: ↑
Fri May 14, 2021 4:48 pm
No joy for me, although I'm not that bothered provided we are back to normal for the new season.

My feelings precisely. Let us hope.

Duffer_ · Post by **Duffer_** » Fri May 14, 2021 5:12 pm

Applied for three through F&F. All three were showing as successful in Purchase History yesterday, so linked my two lads to their own ticketing accounts with new e-mail addresses and did the 're-send email' to receive three email confirmations to three different e-mail addresses. It was all looking good.

Fast forward to today. I received an e-mail confirming I was successful. My eldest received an e-mail but to my wife's email address, not his newly linked e-mail address, and there is no sign of my youngest's e-mail. I assume today's e-mails have been sent to the e-mail addresses that were in place at the start of the ballot process. The problem being that I have no idea what e-mail address we used for my youngest when we set his account up eight or nine years ago. I suspect it may have been an old work one that has since been disabled.

I will see what 20:15 brings on Sunday, whether I can process all 3 from my account (the lead account). If not, then I fear I will need to call the ticket office to sort out my youngest. Anyone else facing this issue?

bfcmik · Post by **bfcmik** » Fri May 14, 2021 5:14 pm

No email for me

Burnleydan · Post by **Burnleydan** » Fri May 14, 2021 5:25 pm

No email for me either.

Oo_George · Post by **Oo_George** » Fri May 14, 2021 5:28 pm

Duffer_ wrote: ↑
Fri May 14, 2021 5:12 pm
Applied for three through F&F. All three were showing as successful in Purchase History yesterday, so linked my two lads to their own ticketing accounts with new e-mail addresses and did the 're-send email' to receive three email confirmations to three different e-mail addresses. It was all looking good.

Fast forward to today. I received an e-mail confirming I was successful. My eldest received an e-mail but to my wife's email address, not his newly linked e-mail address, and there is no sign of my youngest's e-mail. I assume today's e-mails have been sent to the e-mail addresses that were in place at the start of the ballot process. The problem being that I have no idea what e-mail address we used for my youngest when we set his account up eight or nine years ago. I suspect it may have been an old work one that has since been disabled.

I will see what 20:15 brings on Sunday, whether I can process all 3 from my account (the lead account). If not, then I fear I will need to call the ticket office to sort out my youngest. Anyone else facing this issue?

Yes, pretty much exactly the same!
Surprised at how many of my friends and family didn’t get a ticket.

Duffer_ · Post by **Duffer_** » Fri May 14, 2021 5:32 pm

Oo_George wrote: ↑
Fri May 14, 2021 5:28 pm
Yes, pretty much exactly the same!
Surprised at how many of my friends and family didn’t get a ticket.

So do you think some in the same F&F ballot application have been successful and some unsuccessful, rather than it being an e-mail account problem?

bfcmik · Post by **bfcmik** » Fri May 14, 2021 5:33 pm

1 ticket for each 3 season ticket holders mean 2 of 3 will be unsuccessful.

I was both wanting to go because it has been so long, but not being excited about because of the limitations that are in place to stop you enjoying it too much.

Bosscat · Post by **Bosscat** » Fri May 14, 2021 5:38 pm

dushanbe wrote: ↑
Fri May 14, 2021 4:48 pm
No joy for me, although I'm not that bothered provided we are back to normal for the new season.

Nowt here either

Will watch it on the box and enjoy a few Timothy Taylor Boltmaker beers

Dark Cloud · Post by **Dark Cloud** » Fri May 14, 2021 5:41 pm

Nuff said!

Burnleydan · Post by **Burnleydan** » Fri May 14, 2021 5:41 pm

bfcmik wrote: ↑
Fri May 14, 2021 5:33 pm
1 ticket for each 3 season ticket holders mean 2 of 3 will be unsuccessful.

I was both wanting to go because it has been so long, but not being excited about because of the limitations that are in place to stop you enjoying it too much.

Only 5000 applied though so is was more like a 70% chance of being successful.

Foreverly Claret · Post by **Foreverly Claret** » Fri May 14, 2021 5:43 pm

Not a sausage here...have all the e-mails gone out ?

Burnleyareback2 · Post by **Burnleyareback2** » Fri May 14, 2021 5:48 pm

I got an email saying my dad had been successful and that other F&F have been as well which includes me, however no email directly to me even though I applied for us both in the ballot.

Assuming I’m included. Does anyone know what the reference to no paper tickets means? Will the actual tickets just be loaded to the season cards, or are we going to have to use smart phones?

Steve1956 · Post by **Steve1956** » Fri May 14, 2021 5:50 pm

Belial wrote: ↑
Fri May 14, 2021 5:01 pm
No joy for me. Hope it pisses it down!

It's Burnley
It will

Steve1956 · Post by **Steve1956** » Fri May 14, 2021 5:53 pm

Bosscat wrote: ↑
Fri May 14, 2021 5:38 pm
Nowt here either

Will watch it on the box and enjoy a few Timothy Taylor Boltmaker beers

Gutted for ya buddy
Better the first game back is a full house though,Turf Moor almost empty isn't to exciting is it?

Woodleyclaret · Post by **Woodleyclaret** » Fri May 14, 2021 5:54 pm

No joy little disappointment that multiple applications were allowed

Leisure · Post by **Leisure** » Fri May 14, 2021 5:58 pm

cricketfieldclarets wrote: ↑
Fri May 14, 2021 5:06 pm
No. Applied in two lots of two.

My dad and I didn't get one from application two. Then one of the other two did.

Disappointing we didn't all get on. Particularly as we had to register and apply separately and not as a group of 4 because of the the ticketing system fiasco. But it is what it is, the game is essentially a friendly now we have stayed up but would still have been great to get on.

This was realistically the only fair way to do it. The only sour thing is how painstaking it was to apply, not that I didnt get one.

So you got 1 ticket from a Friends and Family application for 2?

Pad1951 · Post by **Pad1951** » Fri May 14, 2021 6:00 pm

Nothing for me

Zlatan · Post by **Zlatan** » Fri May 14, 2021 6:15 pm

Woodleyclaret wrote: ↑
Fri May 14, 2021 5:54 pm
No joy little disappointment that multiple applications were allowed

they weren't allowed. I recall reading that you could technically apply more than once, but only be entered once per claret number, so multiple entries wouldn't work.

cricketfieldclarets · Post by **cricketfieldclarets** » Fri May 14, 2021 6:18 pm

Leisure wrote: ↑
Fri May 14, 2021 5:58 pm
So you got 1 ticket from a Friends and Family application for 2?

Kind of yes. He applied as a two and as two separate individuals when there were issues with the system. So it seems the individual applications were one succesful one not. And then the joint application not.

Ralphandwillie · Post by **Ralphandwillie** » Fri May 14, 2021 6:23 pm

nothing for me. seems like multiple applications were more successful than singletons.

Leisure · Post by **Leisure** » Fri May 14, 2021 6:29 pm

Please can you let me know if who applied for multiple tickets through Friends and Family but have not been allocated tickets for the full number you applied for? Also, anyone who clicked on Resend Email on the Ticket Purchase page and received a 'successful' email.

Bosscat · Post by **Bosscat** » Fri May 14, 2021 6:33 pm

Steve1956 wrote: ↑
Fri May 14, 2021 5:53 pm
Gutted for ya buddy
Better the first game back is a full house though,Turf Moor almost empty isn't to exciting is it?

We aren't too worried so will enjoy some ale

Bloody idiots if true.....

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Ralphandwillie · Post by **Ralphandwillie** » Fri May 14, 2021 6:37 pm

if we are not back to normal next season, will there be a ballot for every game. I think each season ticket holder should be guaranteed a ticket every third game.

Duffer_ · Post by **Duffer_** » Fri May 14, 2021 6:37 pm

Leisure wrote: ↑
Fri May 14, 2021 6:29 pm
Please can you let me know if who applied for multiple tickets through Friends and Family but have not been allocated tickets for the full number you applied for? Also, anyone who clicked on Resend Email on the Ticket Purchase page and received a 'successful' email.

Have you seen my earlier post Pete? Many thanks.

strayclaret · Post by **strayclaret** » Fri May 14, 2021 6:41 pm

One application, one ticket

ClaretAL · Post by **ClaretAL** » Fri May 14, 2021 6:42 pm

Nothing here either unfortunately, and wow did we need it now more than other after the the last few months, need some normality for my son ASAP and his time to open up after losing Mrs ClaretAl. That said pubs will be open so we can do our usual trip to the Turf and hopefully get a seat in the park view. Do us proud you lot who got tickets and sing it loud an proud, last thing we need is a silent Turfmoor

Stalbansclaret · Post by **Stalbansclaret** » Fri May 14, 2021 6:42 pm

Ralphandwillie wrote: ↑
Fri May 14, 2021 6:23 pm
nothing for me. seems like multiple applications were more successful than singletons.

I’m a singleton and was successful so not sure.