Liverpool game - Claiming tickets and ground entry
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Re: Liverpool game - ticketing preparation
We go again.
And yes. I did use the right email. Right password. Right clarets number.
And yes. I did use the right email. Right password. Right clarets number.
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Re: Liverpool game - ticketing preparation
Have we signed anyone yet ?
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Re: Liverpool game - ticketing preparation
No but we've painted the wall near the traffic lights on Harry Potts Way
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Re: Liverpool game - ticketing preparation
Same happening with mecricketfieldclarets wrote: ↑Thu May 06, 2021 5:00 pmWe go again.
And yes. I did use the right email. Right password. Right clarets number.
>Emailed SLO - nothing back
> Emailed ticket office - who say email website
> Email website - email comes back as undelivered
> Email ticket office - who say email website
> Email ticket office - tell them it doesn't work
> No Reply <
Used the forgot password link, change password, still says incorrect.
Embarrassing that they are getting it this wrong, all accounts should have automatically "linked"
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Re: Liverpool game - ticketing preparation
Again, this has nothing to do with being a better fan. If I was such a better fan then I’d be entering the ballot to attend this game, which I’m not.Eyres_11 wrote: ↑Thu May 06, 2021 12:53 pmNot really, as that money for the 20/21 season ticket has now being used for 21/22 so this season technically has zero season ticket sales.
All fans should have a fair shot at any ballot to say otherwise just proves we still have them with the 'im a better fan' attitude.
Being a season ticket holder entitles you to certain privileges. Priority access to away tickets for example, and priority access to ballots in this case. I don’t know why you expect all fans to have the same chance of getting tickets when there are limited numbers available.
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Re: Liverpool game - ticketing preparation
No, this match isn’t purely for the privileged. It’s just that priority should be given to season ticket holders.2 Bee Holed wrote: ↑Thu May 06, 2021 3:53 pmI wish to complain about this post.
The resolution to this problem is simple.
Only rich super fans should even be considered for this ballot. Those fans who have had season tickets for years but have been hit hard financially during this pandemic.....well they should just keep quiet and do one.
This match is purely for the privileged......sorry.
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Re: Liverpool game - ticketing preparation
Lovely socialist idea, but not very practical unfortunately.2 Bee Holed wrote: ↑Thu May 06, 2021 3:57 pmOn the other hand. Here's a thought. Those fans who had a season ticket from say 2008....continuously until Feb 2020. But who have had to cancel....and who can prove they gave claimed universal credit for the last 14 months, how about they are entered into a ballot?
What a gesture that would be...mand let them in for nowt.
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Re: Liverpool game - ticketing preparation
Newcastle United have announced their ballot system for their home game against Sheffield United.
It's quite simple. Anyone who held a season ticket at the end of 2019/20, and have a credit balance on their account, have 48 hours from 10am tomorrow to register for the ballot.
Winners will be notified on Tuesday. The price of their ticket will be one nineteenth of the price of their 2019/20 season ticket.
It's quite simple. Anyone who held a season ticket at the end of 2019/20, and have a credit balance on their account, have 48 hours from 10am tomorrow to register for the ballot.
Winners will be notified on Tuesday. The price of their ticket will be one nineteenth of the price of their 2019/20 season ticket.
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Re: Liverpool game - ticketing preparation
I am not rich and I do not consider myself to be a 'super fan'. However, as a person in receipt of state and personal pensions my income did not change due to the pandemic (in fact, my expenses dropped due to the restrictions) so I was able to continue my dd payments. I feel sad for those who found their financial position to be under pressure and happy they were able to obtain a refund of their prior payments. That being said they cannot expect to have had their cake back and not get to eat it.2 Bee Holed wrote: ↑Thu May 06, 2021 3:53 pmI wish to complain about this post.
The resolution to this problem is simple.
Only rich super fans should even be considered for this ballot. Those fans who have had season tickets for years but have been hit hard financially during this pandemic.....well they should just keep quiet and do one.
This match is purely for the privileged......sorry.
Having had both my vaccine doses I will happily take my place at Turf Moor for this Liverpool game with every confidence I shall not get anything more than a mild infection, if any, and that I will not need to be hospitalised or even die. I stand a much higher chance of being hospitalised or dying during my trip up and down the M6 to the game.
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Re: Liverpool game - ticketing preparation
You will go in the lottery but the certain few will be before you. Keep your fingers crossed, like us all.
Re: Liverpool game - ticketing preparation
Which seems to be the equivalent of those who’ve renewed for us.lakedistrictclaret wrote: ↑Thu May 06, 2021 7:00 pmNewcastle United have announced their ballot system for their home game against Sheffield United.
It's quite simple. Anyone who held a season ticket at the end of 2019/20, and have a credit balance on their account, have 48 hours from 10am tomorrow to register for the ballot.
Winners will be notified on Tuesday. The price of their ticket will be one nineteenth of the price of their 2019/20 season ticket.
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Re: Liverpool game - ticketing preparation
Can the poeple who took their money back buy a scarf at the club shop and then take it back the next day saying its the wrong colour and get the credit put on their account?
Anyone needs a ticket nearer the time PM me
Re: Liverpool game - ticketing preparation
Try this. Click on the 4th one down. -lakedistrictclaret wrote: ↑Thu May 06, 2021 11:56 amThanks Leisure, but when you say " linked ", linked with what?
https://www.burnleyfootballclub.com/faqs
Have you used your ticketing account online before? If not you need to ask the to enable it and it will send you a password.
Last edited by Leisure on Thu May 06, 2021 11:23 pm, edited 1 time in total.
Re: Liverpool game - ticketing preparation
James - Please email the SLO with your details - slo@burnleyfc.comcricketfieldclarets wrote: ↑Thu May 06, 2021 5:00 pmWe go again.
And yes. I did use the right email. Right password. Right clarets number.
Re: Liverpool game - ticketing preparation
Please email the SLO again with your details - slo@burnleyfc.comEyres_11 wrote: ↑Thu May 06, 2021 5:18 pmSame happening with me
>Emailed SLO - nothing back
> Emailed ticket office - who say email website
> Email website - email comes back as undelivered
> Email ticket office - who say email website
> Email ticket office - tell them it doesn't work
> No Reply <
Used the forgot password link, change password, still says incorrect.
Embarrassing that they are getting it this wrong, all accounts should have automatically "linked"
Re: Liverpool game - ticketing preparation
https://www.burnleyfootballclub.com/con ... ur-details
If you need to use the Forgotten Password page you can use 01282446800 instead of the 0844 number.
If you need to use the Forgotten Password page you can use 01282446800 instead of the 0844 number.
Last edited by Leisure on Fri May 07, 2021 1:17 pm, edited 1 time in total.
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Re: Liverpool game - ticketing preparation
bfcmik, both my posts on this thread were tongue in cheek. I hoped to get people thinking.bfcmik wrote: ↑Thu May 06, 2021 7:16 pm
Having had both my vaccine doses I will happily take my place at Turf Moor for this Liverpool game with every confidence I shall not get anything more than a mild infection, if any, and that I will not need to be hospitalised or even die. I stand a much higher chance of being hospitalised or dying during my trip up and down the M6 to the game.
The club are in an impossible situation here. They cannot possibly please everyone.
That being said a stipulation to having had vaccines surely cannot be made.
Can I ask, are you sure your two vaccines will protect you against this Indian variant?
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Re: Liverpool game - ticketing preparation
Thanks for all your help on this, Leisure.
I managed to navigate round the website ( which I still think is most user-unfriendly ), and I think I'm OK.
I managed to navigate round the website ( which I still think is most user-unfriendly ), and I think I'm OK.
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Re: Liverpool game - ticketing preparation
Thanks Leisure, will try again.Leisure wrote: ↑Thu May 06, 2021 11:14 pmPlease email the SLO again with your details - slo@burnleyfc.com
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Re: Liverpool game - ticketing preparation
Been into ticket office instead. As you might expect. They were inundated and stressed with it and said nobody has any idea how to sort it but there will be some training next week.Leisure wrote: ↑Thu May 06, 2021 11:14 pmJames - Please email the SLO with your details - slo@burnleyfc.com
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Re: Liverpool game - ticketing preparation
Pretty much sums it up does that...cricketfieldclarets wrote: ↑Fri May 07, 2021 1:33 pmBeen into ticket office instead. As you might expect. They were inundated and stressed with it and said nobody has any idea how to sort it but there will be some training next week.
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Re: Liverpool game - ticketing preparation
An individual decided to make the change now. Why they couldn’t have done it mid season or next season...
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Re: Liverpool game - ticketing preparation
Data in India is showing that AZ (the only one they have tried) still works against both Indian variants.2 Bee Holed wrote: ↑Fri May 07, 2021 8:19 ambfcmik, both my posts on this thread were tongue in cheek. I hoped to get people thinking.
The club are in an impossible situation here. They cannot possibly please everyone.
That being said a stipulation to having had vaccines surely cannot be made.
Can I ask, are you sure your two vaccines will protect you against this Indian variant?
My comment about having had 2 doses was in reference my personally feeling more secure.
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Re: Liverpool game - ticketing preparation
That's the common sense approach though..cricketfieldclarets wrote: ↑Fri May 07, 2021 2:10 pmAn individual decided to make the change now. Why they couldn’t have done it mid season or next season...
Re: Liverpool game - ticketing preparation
The common sense approach was to follow the instructions sent out last December about linking your accounts and dealing with it then if you had a problem. That’s what I did.
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Re: Liverpool game - ticketing preparation
Any clues on who the culprit is? Initials will do!cricketfieldclarets wrote: ↑Fri May 07, 2021 2:10 pmAn individual decided to make the change now. Why they couldn’t have done it mid season or next season...
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Re: Liverpool game - ticketing preparation
I can’t understand why someone has gone to the trouble of creating new numbers, emailing them out and linking them to the season ticket renewal, when these numbers have to unlinked and your original clarets number linked and used
Re: Liverpool game - ticketing preparation
All that's fine but if the website/IT at the club doesn't work consistently, then no matter what fans try to do they'll have problems! Maybe in December there were fewer fans trying to link accounts and the system could cope but when large numbers are attempting to use it it only works intermittently under the pressure?
Re: Liverpool game - ticketing preparation
I get that, but 6 months ago would have been a better time to sort it, not a week before you want to use it because you might want a ticket - then complaining to the people at the club taking the flak for system problems (ticket office)
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Re: Liverpool game - ticketing preparation
Ballot details now been released
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Re: Liverpool game - ticketing preparation
Someone called Peter who runs the coaches. Never heard of him.
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Re: Liverpool game - ticketing preparation
Free tickets for successful ballot ST holders. Well done to the club for that!!!
Also, phase two ST sales on sale from Monday. No price increase either.
Positive from the club on both accounts.
https://www.burnleyfootballclub.com/con ... -liverpool
Also, phase two ST sales on sale from Monday. No price increase either.
Positive from the club on both accounts.
https://www.burnleyfootballclub.com/con ... -liverpool
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Re: Liverpool game - ticketing preparation
What could possibly go wrong?
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Re: Liverpool game - ticketing preparation
The club have said: "Contrary to some reports, there will be no increases in price, with tickets offered at the same early bird price available in the first phase of renewals."
Contrary to some reports? It was the club themselves, on more than once occasion, who told us to expect a price increase and I remain convinced there would have been one without the work done by Leisure on behalf of Burnley FC Supporters Groups.
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Re: Liverpool game - ticketing preparation
So the club expect me to pay for my own travel to the game, in the midst of a global pandemic? Hang your heads in shame.
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Re: Liverpool game - ticketing preparation
Second phase renewals start on Monday 24th May but no mention of any payment options for them. I've queried that with the club.burnmark wrote: ↑Fri May 07, 2021 5:15 pmFree tickets for successful ballot ST holders. Well done to the club for that!!!
Also, phase two ST sales on sale from Monday. No price increase either.
Positive from the club on both accounts.
https://www.burnleyfootballclub.com/con ... -liverpool
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Re: Liverpool game - ticketing preparation
Excellent news. Well done to them for seeing sense with the season tickets.
Great gesture for the Liverpool game as well.
Great gesture for the Liverpool game as well.
Re: Liverpool game - ticketing preparation
Interested to know just how/why you got a new number?HandforthClaret wrote: ↑Fri May 07, 2021 4:47 pmI can’t understand why someone has gone to the trouble of creating new numbers, emailing them out and linking them to the season ticket renewal, when these numbers have to unlinked and your original clarets number linked and used
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Re: Liverpool game - ticketing preparation
I was about to renew before the end of March early bird deadline when covid struck. Does anyone know, will I now be eligible to renew on phase 2? Looks like I might be a while off getting in if 10000 people have got there before me.
Re: Liverpool game - ticketing preparation
Yes it does but people will need to know if they have to pay up front for the total cost or if there are instalment payment options. As some won't be in a position to pay upfront, so won't want to pay a £10 deposit if they're not going to renew (although it is refundable).
Last edited by Leisure on Fri May 07, 2021 6:21 pm, edited 1 time in total.
Re: Liverpool game - ticketing preparation
Yes you will, depending on there being no Govt. restrictions on attendances.claretlegend wrote: ↑Fri May 07, 2021 5:57 pmI was about to renew before the end of March early bird deadline when covid struck. Does anyone know, will I now be eligible to renew on phase 2? Looks like I might be a while off getting in if 10000 people have got there before me.
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Re: Liverpool game - ticketing preparation
Yes fair enough. Guess they are just being conservative with the inability to fully know what they can do. But yeah people may want to know what they’ll be able to do, though with it not being until late summer it will be quite condensed if allowed. Think the deposit is refundable?
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Re: Liverpool game - ticketing preparation
Yes, phase 2 is for people to renew who had a season ticket in 2019-20, but didn't pay in full before season ticket sales stopped. You need to renew in the week commencing 17th May if you want to keep the same seat.claretlegend wrote: ↑Fri May 07, 2021 5:57 pmI was about to renew before the end of March early bird deadline when covid struck. Does anyone know, will I now be eligible to renew on phase 2? Looks like I might be a while off getting in if 10000 people have got there before me.
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Re: Liverpool game - ticketing preparation
If Leisure' friends and family is successful in the ballot, how many of the 3500 tickets will be left for everyone else
Great work CT and Leisure on behalf of us all through this period
Great work CT and Leisure on behalf of us all through this period
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Re: Liverpool game - ticketing preparation
More than likely all the Accie and Rossendale clarets will have seats, they always do at away games and some of them I know don't even have season tickets.Loyalclaret wrote: ↑Fri May 07, 2021 7:35 pmIf Leisure' friends and family is successful in the ballot, how many of the 3500 tickets will be left for everyone else
Great work CT and Leisure on behalf of us all through this period
It should go off how many points you have, as you have to when applying for away tickets. Of course wouldn't apply to the supporters groups who have a free hand
Re: Liverpool game - ticketing preparation
and it's Accy!Top Claret wrote: ↑Fri May 07, 2021 7:48 pmMore than likely all the Accie and Rossendale clarets will have seats, they always do at away games and some of them I know don't even have season tickets.
It should go off how many points you have, as you have to when applying for away tickets. Of course wouldn't apply to the supporters groups who have a free hand
Re: Liverpool game - ticketing preparation
You'd like to think by August we'll be allowed full stadiums, as long as nothing goes drastically wrong this summer. But I suppose the deposit makes sense until they know for sure.
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