We go again.

And yes. I did use the right email. Right password. Right clarets number.

Have we signed anyone yet ?

jojomk1 wrote: ↑

Thu May 06, 2021 5:05 pm

Have we signed anyone yet ?

No but we've painted the wall near the traffic lights on Harry Potts Way

cricketfieldclarets wrote: ↑

Thu May 06, 2021 5:00 pm

We go again.

And yes. I did use the right email. Right password. Right clarets number.

Same happening with me

>Emailed SLO - nothing back
> Emailed ticket office - who say email website
> Email website - email comes back as undelivered
> Email ticket office - who say email website
> Email ticket office - tell them it doesn't work
> No Reply <

Used the forgot password link, change password, still says incorrect.

Embarrassing that they are getting it this wrong, all accounts should have automatically "linked"

Eyres_11 wrote: ↑

Thu May 06, 2021 12:53 pm

Not really, as that money for the 20/21 season ticket has now being used for 21/22 so this season technically has zero season ticket sales.

All fans should have a fair shot at any ballot to say otherwise just proves we still have them with the 'im a better fan' attitude.

Again, this has nothing to do with being a better fan. If I was such a better fan then I’d be entering the ballot to attend this game, which I’m not.

Being a season ticket holder entitles you to certain privileges. Priority access to away tickets for example, and priority access to ballots in this case. I don’t know why you expect all fans to have the same chance of getting tickets when there are limited numbers available.

2 Bee Holed wrote: ↑

Thu May 06, 2021 3:53 pm

I wish to complain about this post.

The resolution to this problem is simple.
Only rich super fans should even be considered for this ballot. Those fans who have had season tickets for years but have been hit hard financially during this pandemic.....well they should just keep quiet and do one.
This match is purely for the privileged......sorry.

No, this match isn’t purely for the privileged. It’s just that priority should be given to season ticket holders.

2 Bee Holed wrote: ↑

Thu May 06, 2021 3:57 pm

On the other hand. Here's a thought. Those fans who had a season ticket from say 2008....continuously until Feb 2020. But who have had to cancel....and who can prove they gave claimed universal credit for the last 14 months, how about they are entered into a ballot?

What a gesture that would be...mand let them in for nowt.

Lovely socialist idea, but not very practical unfortunately.

Rileybobs wrote: ↑

Thu May 06, 2021 6:05 pm

Lovely socialist idea, but not very practical unfortunately.

I did wonder what Corbyn was up to these days.

Newcastle United have announced their ballot system for their home game against Sheffield United.

It's quite simple. Anyone who held a season ticket at the end of 2019/20, and have a credit balance on their account, have 48 hours from 10am tomorrow to register for the ballot.

Winners will be notified on Tuesday. The price of their ticket will be one nineteenth of the price of their 2019/20 season ticket.

2 Bee Holed wrote: ↑

Thu May 06, 2021 3:53 pm

I wish to complain about this post.

The resolution to this problem is simple.
Only rich super fans should even be considered for this ballot. Those fans who have had season tickets for years but have been hit hard financially during this pandemic.....well they should just keep quiet and do one.
This match is purely for the privileged......sorry.

I am not rich and I do not consider myself to be a 'super fan'. However, as a person in receipt of state and personal pensions my income did not change due to the pandemic (in fact, my expenses dropped due to the restrictions) so I was able to continue my dd payments. I feel sad for those who found their financial position to be under pressure and happy they were able to obtain a refund of their prior payments. That being said they cannot expect to have had their cake back and not get to eat it.

Having had both my vaccine doses I will happily take my place at Turf Moor for this Liverpool game with every confidence I shall not get anything more than a mild infection, if any, and that I will not need to be hospitalised or even die. I stand a much higher chance of being hospitalised or dying during my trip up and down the M6 to the game.

lakedistrictclaret wrote: ↑

Thu May 06, 2021 3:07 pm

I'll certainly be there, if I can get a ticket.

You will go in the lottery but the certain few will be before you. Keep your fingers crossed, like us all.

lakedistrictclaret wrote: ↑

Thu May 06, 2021 7:00 pm

Newcastle United have announced their ballot system for their home game against Sheffield United.

It's quite simple. Anyone who held a season ticket at the end of 2019/20, and have a credit balance on their account, have 48 hours from 10am tomorrow to register for the ballot.

Winners will be notified on Tuesday. The price of their ticket will be one nineteenth of the price of their 2019/20 season ticket.

Which seems to be the equivalent of those who’ve renewed for us.

martin_p wrote: ↑

Thu May 06, 2021 8:03 pm

Which seems to be the equivalent of those who’ve renewed for us.

Can the poeple who took their money back buy a scarf at the club shop and then take it back the next day saying its the wrong colour and get the credit put on their account?

Anyone needs a ticket nearer the time PM me

lakedistrictclaret wrote: ↑

Thu May 06, 2021 11:56 am

Thanks Leisure, but when you say " linked ", linked with what?

Try this. Click on the 4th one down. -

https://www.burnleyfootballclub.com/faqs

Have you used your ticketing account online before? If not you need to ask the to enable it and it will send you a password.

cricketfieldclarets wrote: ↑

Thu May 06, 2021 5:00 pm

We go again.

And yes. I did use the right email. Right password. Right clarets number.

James - Please email the SLO with your details - slo@burnleyfc.com

Eyres_11 wrote: ↑

Thu May 06, 2021 5:18 pm

Same happening with me

>Emailed SLO - nothing back
> Emailed ticket office - who say email website
> Email website - email comes back as undelivered
> Email ticket office - who say email website
> Email ticket office - tell them it doesn't work
> No Reply <

Used the forgot password link, change password, still says incorrect.

Embarrassing that they are getting it this wrong, all accounts should have automatically "linked"

Please email the SLO again with your details - slo@burnleyfc.com

https://www.burnleyfootballclub.com/con ... ur-details

If you need to use the Forgotten Password page you can use 01282446800 instead of the 0844 number.

bfcmik wrote: ↑

Thu May 06, 2021 7:16 pm

Having had both my vaccine doses I will happily take my place at Turf Moor for this Liverpool game with every confidence I shall not get anything more than a mild infection, if any, and that I will not need to be hospitalised or even die. I stand a much higher chance of being hospitalised or dying during my trip up and down the M6 to the game.

bfcmik, both my posts on this thread were tongue in cheek. I hoped to get people thinking.
The club are in an impossible situation here. They cannot possibly please everyone.
That being said a stipulation to having had vaccines surely cannot be made.
Can I ask, are you sure your two vaccines will protect you against this Indian variant?

Thanks for all your help on this, Leisure.

I managed to navigate round the website ( which I still think is most user-unfriendly ), and I think I'm OK.

Leisure wrote: ↑

Thu May 06, 2021 11:14 pm

Please email the SLO again with your details - slo@burnleyfc.com

Thanks Leisure, will try again.

Leisure wrote: ↑

Thu May 06, 2021 11:14 pm

James - Please email the SLO with your details - slo@burnleyfc.com

Been into ticket office instead. As you might expect. They were inundated and stressed with it and said nobody has any idea how to sort it but there will be some training next week.

cricketfieldclarets wrote: ↑

Fri May 07, 2021 1:33 pm

Been into ticket office instead. As you might expect. They were inundated and stressed with it and said nobody has any idea how to sort it but there will be some training next week.

Pretty much sums it up does that...

Claret Till I Die wrote: ↑

Fri May 07, 2021 2:08 pm

Pretty much sums it up does that...

An individual decided to make the change now. Why they couldn’t have done it mid season or next season...

2 Bee Holed wrote: ↑

Fri May 07, 2021 8:19 am

bfcmik, both my posts on this thread were tongue in cheek. I hoped to get people thinking.
The club are in an impossible situation here. They cannot possibly please everyone.
That being said a stipulation to having had vaccines surely cannot be made.
Can I ask, are you sure your two vaccines will protect you against this Indian variant?

Data in India is showing that AZ (the only one they have tried) still works against both Indian variants.
My comment about having had 2 doses was in reference my personally feeling more secure.

cricketfieldclarets wrote: ↑

Fri May 07, 2021 2:10 pm

An individual decided to make the change now. Why they couldn’t have done it mid season or next season...

That's the common sense approach though..

Claret Till I Die wrote: ↑

Fri May 07, 2021 2:11 pm

That's the common sense approach though..

The common sense approach was to follow the instructions sent out last December about linking your accounts and dealing with it then if you had a problem. That’s what I did.

cricketfieldclarets wrote: ↑

Fri May 07, 2021 2:10 pm

An individual decided to make the change now. Why they couldn’t have done it mid season or next season...

Any clues on who the culprit is? Initials will do!

I can’t understand why someone has gone to the trouble of creating new numbers, emailing them out and linking them to the season ticket renewal, when these numbers have to unlinked and your original clarets number linked and used

Zlatan wrote: ↑

Fri May 07, 2021 3:18 pm

The common sense approach was to follow the instructions sent out last December about linking your accounts and dealing with it then if you had a problem. That’s what I did.

All that's fine but if the website/IT at the club doesn't work consistently, then no matter what fans try to do they'll have problems! Maybe in December there were fewer fans trying to link accounts and the system could cope but when large numbers are attempting to use it it only works intermittently under the pressure?

Leisure wrote: ↑

Fri May 07, 2021 4:55 pm

All that's fine but if the website/IT at the club doesn't work consistently, then no matter what fans try to do they'll have problems!

I get that, but 6 months ago would have been a better time to sort it, not a week before you want to use it because you might want a ticket - then complaining to the people at the club taking the flak for system problems (ticket office)

Ballot details now been released

Leisure wrote: ↑

Fri May 07, 2021 4:23 pm

Any clues on who the culprit is? Initials will do!

Someone called Peter who runs the coaches. Never heard of him.

Free tickets for successful ballot ST holders. Well done to the club for that!!!

Also, phase two ST sales on sale from Monday. No price increase either.

Positive from the club on both accounts.

https://www.burnleyfootballclub.com/con ... -liverpool

What could possibly go wrong?

burnmark wrote: ↑

Fri May 07, 2021 5:15 pm

Also, phase two ST sales on sale from Monday. No price increase either.

The club have said: "Contrary to some reports, there will be no increases in price, with tickets offered at the same early bird price available in the first phase of renewals."

Contrary to some reports? It was the club themselves, on more than once occasion, who told us to expect a price increase and I remain convinced there would have been one without the work done by Leisure on behalf of Burnley FC Supporters Groups.

So the club expect me to pay for my own travel to the game, in the midst of a global pandemic? Hang your heads in shame.

burnmark wrote: ↑

Fri May 07, 2021 5:15 pm

Free tickets for successful ballot ST holders. Well done to the club for that!!!

Also, phase two ST sales on sale from Monday. No price increase either.

Positive from the club on both accounts.

https://www.burnleyfootballclub.com/con ... -liverpool

Second phase renewals start on Monday 24th May but no mention of any payment options for them. I've queried that with the club.

Excellent news. Well done to them for seeing sense with the season tickets.

Great gesture for the Liverpool game as well.

Leisure wrote: ↑

Fri May 07, 2021 5:48 pm

Second phase renewals start on Monday 24th May but no mention of any payment options for them. I've queried that with the club.

Doesn’t it say they can’t guarantee tickets to those due to distancing rules so will only take a £10 deposit?

HandforthClaret wrote: ↑

Fri May 07, 2021 4:47 pm

I can’t understand why someone has gone to the trouble of creating new numbers, emailing them out and linking them to the season ticket renewal, when these numbers have to unlinked and your original clarets number linked and used

Interested to know just how/why you got a new number?

I was about to renew before the end of March early bird deadline when covid struck. Does anyone know, will I now be eligible to renew on phase 2? Looks like I might be a while off getting in if 10000 people have got there before me.

OffTheBar wrote: ↑

Fri May 07, 2021 5:53 pm

Doesn’t it say they can’t guarantee tickets to those due to distancing rules so will only take a £10 deposit?

Yes it does but people will need to know if they have to pay up front for the total cost or if there are instalment payment options. As some won't be in a position to pay upfront, so won't want to pay a £10 deposit if they're not going to renew (although it is refundable).

claretlegend wrote: ↑

Fri May 07, 2021 5:57 pm

I was about to renew before the end of March early bird deadline when covid struck. Does anyone know, will I now be eligible to renew on phase 2? Looks like I might be a while off getting in if 10000 people have got there before me.

Yes you will, depending on there being no Govt. restrictions on attendances.

Leisure wrote: ↑

Fri May 07, 2021 5:59 pm

Yes it does but people will need to know if they have to pay up front for the total cost or if there are instalment payment options. As some won't be in a position to pay upfront, so won't want to pay a £10 deposit if they're not going to renew.

Yes fair enough. Guess they are just being conservative with the inability to fully know what they can do. But yeah people may want to know what they’ll be able to do, though with it not being until late summer it will be quite condensed if allowed. Think the deposit is refundable?

claretlegend wrote: ↑

Fri May 07, 2021 5:57 pm

I was about to renew before the end of March early bird deadline when covid struck. Does anyone know, will I now be eligible to renew on phase 2? Looks like I might be a while off getting in if 10000 people have got there before me.

Yes, phase 2 is for people to renew who had a season ticket in 2019-20, but didn't pay in full before season ticket sales stopped. You need to renew in the week commencing 17th May if you want to keep the same seat.

dsr wrote: ↑

Fri May 07, 2021 6:03 pm

Yes, phase 2 is for people to renew who had a season ticket in 2019-20, but didn't pay in full before season ticket sales stopped. You need to renew in the week commencing 17th May if you want to keep the same seat.

It's now the 24th May.

If Leisure' friends and family is successful in the ballot, how many of the 3500 tickets will be left for everyone else

Great work CT and Leisure on behalf of us all through this period

Loyalclaret wrote: ↑

Fri May 07, 2021 7:35 pm

If Leisure' friends and family is successful in the ballot, how many of the 3500 tickets will be left for everyone else

Great work CT and Leisure on behalf of us all through this period

More than likely all the Accie and Rossendale clarets will have seats, they always do at away games and some of them I know don't even have season tickets.

It should go off how many points you have, as you have to when applying for away tickets. Of course wouldn't apply to the supporters groups who have a free hand

Top Claret wrote: ↑

Fri May 07, 2021 7:48 pm

More than likely all the Accie and Rossendale clarets will have seats, they always do at away games and some of them I know don't even have season tickets.

It should go off how many points you have, as you have to when applying for away tickets. Of course wouldn't apply to the supporters groups who have a free hand

and it's Accy!

You'd like to think by August we'll be allowed full stadiums, as long as nothing goes drastically wrong this summer. But I suppose the deposit makes sense until they know for sure.