Re: Phase 2 renewals and Phase 3 update

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Quickenthetempo
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Re: Re: Phase 2 renewals and Phase 3 update

Post by Quickenthetempo » Tue Jul 20, 2021 10:19 am

ClaretTony wrote:
Tue Jul 20, 2021 10:14 am
Similar in the Longside Upper - you could be in front of or to the side of someone paying considerably less. If they continue with those differences for 2022/23 there are going to be some big increases in early bird prices,
It's going to be the long time ST holders that suffer the big price increases as you would presume they had the best seats?

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Re: Re: Phase 2 renewals and Phase 3 update

Post by ClaretTony » Tue Jul 20, 2021 10:30 am

Quickenthetempo wrote:
Tue Jul 20, 2021 10:19 am
It's going to be the long time ST holders that suffer the big price increases as you would presume they had the best seats?
The block I sit in is one with what looks like a huge increase. It's rare we get a change of people in our are which backs up your theory of them all being long time season ticket holders.

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Re: Phase 2 renewals and Phase 3 update

Post by gandhisflipflop » Tue Jul 20, 2021 10:36 am

Any news regarding seat swaps? Unable to swap on my online account

Sheedyclaret
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Re: Phase 2 renewals and Phase 3 update

Post by Sheedyclaret » Tue Jul 20, 2021 11:13 am

Done and dusted straight forward process happy days..

Chester Perry
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Re: Re: Phase 2 renewals and Phase 3 update

Post by Chester Perry » Tue Jul 20, 2021 12:10 pm

Quickenthetempo wrote:
Tue Jul 20, 2021 10:19 am
It's going to be the long time ST holders that suffer the big price increases as you would presume they had the best seats?
All seems to be along the lines of what we discussed a few months back, there will be looking to push the prices on the most attractive seats/even create further hospitality options, this will gradually push people out to the seats that are left to the last to fill - particularly the JHL and JML front seats - they can get away with it until we are relegated then it might be a somewhat more difficult task

Quickenthetempo
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Re: Re: Phase 2 renewals and Phase 3 update

Post by Quickenthetempo » Tue Jul 20, 2021 12:13 pm

Chester Perry wrote:
Tue Jul 20, 2021 12:10 pm
All seems to be along the lines of what we discussed a few months back, there will be looking to push the prices on the most attractive seats/even create further hospitality options, this will gradually push people out to the seats that are left to the last to fill - particularly the JHL and JML front seats - they can get away with it until we are relegated then it might be a somewhat more difficult task
The new owners might be gone by then if they increase revenue streams? The value of the club will go up and they might make a decent profit?

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Re: Re: Phase 2 renewals and Phase 3 update

Post by Chester Perry » Tue Jul 20, 2021 12:22 pm

Quickenthetempo wrote:
Tue Jul 20, 2021 12:13 pm
The new owners might be gone by then if they increase revenue streams? The value of the club will go up and they might make a decent profit?
I think their target is to get a £1bn+ valuation for the club and create at least one more £500m + plus business off the back of what they are doing at the club - that is the way the American franchise owners are going about things in the last decade or so - they will likely consider it a failure if they don't get that four to five times multiple on entrance value. Currently in the MLS values are averaging 12 x revenue they got the club for around 1.5 x revenue,

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Re: Re: Phase 2 renewals and Phase 3 update

Post by Boss Hogg » Tue Jul 20, 2021 2:37 pm

What is the difference between direct debit and direct debit on account for renewals ?

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Re: Re: Phase 2 renewals and Phase 3 update

Post by Whitgord » Tue Jul 20, 2021 3:06 pm

Credit where credit due to the club. Renewed as a phase 2 easily. Three “missed games” and £10 refunded. Same price as early bird 2020. Same seat as before. What more can I ask for?

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Re: Re: Phase 2 renewals and more lost seats

Post by Sean Dyche's Watch » Tue Jul 20, 2021 3:27 pm

:D
ClaretTony wrote:
Tue Jul 20, 2021 10:19 am
None of the sponsors are showing for the phase 3 prices. Longside is/was James Hargreaves, and I have heard they have opted to discontinue, while Bob Lord was Howard Rigg, cricket field was Ladbrokes and I'm not sure who sponsored the Jimmy Mac. What next? A Barnfield Stand?
The James Hargreaves Stand signage was being taken down when I was round the back of there on Sunday morning.

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Re: Re: Phase 2 renewals and more lost seats

Post by ClaretTony » Tue Jul 20, 2021 3:33 pm

Sean Dyche's Watch wrote:
Tue Jul 20, 2021 3:27 pm
:D

The James Hargreaves Stand signage was being taken down when I was round the back of there on Sunday morning.
That sort of confirms what I'd heard

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Re: Re: Phase 2 renewals and Phase 3 update

Post by Spijed » Tue Jul 20, 2021 3:48 pm

The James Hargreaves sponsorship must the longest one we've ever had surely. Bit strange if/when the stand gets a new name.

ClaretMov
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Re: Re: Phase 2 renewals and Phase 3 update

Post by ClaretMov » Tue Jul 20, 2021 4:06 pm

The signage is all going electronic

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Re: Re: Phase 2 renewals and more lost seats

Post by wilks_bfc » Tue Jul 20, 2021 5:30 pm

Sean Dyche's Watch wrote:
Tue Jul 20, 2021 3:27 pm
:D

The James Hargreaves Stand signage was being taken down when I was round the back of there on Sunday morning.
At least we won’t get questions from opposing fans asking “how good a player was James Hargreaves” now 😂
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Re: Phase 2 renewals and Phase 3 update

Post by ClaretAndBlue94 » Wed Jul 21, 2021 2:09 pm

gandhisflipflop wrote:
Tue Jul 20, 2021 10:36 am
Any news regarding seat swaps? Unable to swap on my online account
I have managed to swap mine as of yesterday. I had spent the majority of the last season (when we could attend) swapping before each game which was a real pain !

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Re: Phase 2 renewals and Phase 3 update

Post by Leisure » Wed Jul 21, 2021 2:24 pm

ClaretAndBlue94 wrote:
Wed Jul 21, 2021 2:09 pm
I have managed to swap mine as of yesterday. I had spent the majority of the last season (when we could attend) swapping before each game which was a real pain !
Did you just contact the Ticket Office to sort this?

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Re: Phase 2 renewals and Phase 3 update

Post by barba » Wed Jul 21, 2021 9:02 pm

All you need to know about securing your seats for 2021-22 season https://www.burnleyfootballclub.com/con ... 0-deposits

ClaretAndBlue94
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Re: Phase 2 renewals and Phase 3 update

Post by ClaretAndBlue94 » Wed Jul 21, 2021 9:12 pm

Leisure wrote:
Wed Jul 21, 2021 2:24 pm
Did you just contact the Ticket Office to sort this?
Yes - Been trying for a while.

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Re: Phase 2 renewals and Phase 3 update

Post by Leisure » Wed Jul 21, 2021 9:51 pm

ClaretAndBlue94 wrote:
Wed Jul 21, 2021 9:12 pm
Yes - Been trying for a while.
But you got sorted eventually?

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Re: Phase 2 renewals and Phase 3 update

Post by CrosspoolClarets » Wed Jul 21, 2021 11:54 pm

I have my seats in place for the coming season but with the prices surging up in the best areas I suspect, after over 30 years, this will be my last season. I wouldn’t want to move to a “wing” or lower down after all these years and the price (and travel) for a family is hard to justify. It’s catching up with my golf club membership in price and I get about 500 hours per year out of that, as opposed to about 30.

The one thing that could persuade me is if there was an option to get a refund for non-attendance, allowing them to flog that premium seat at a higher price for a game - everyone would then benefit. Running a business there are always a few games a season I can’t get to.

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Re: Re: Phase 2 renewals and Phase 3 update

Post by Paulclaret » Thu Jul 22, 2021 8:00 am

I've lived in Bournemouth for the last 7 years, but I've kept my season ticket even though I've only managed 5/6 games a season. Unfortunately, I doubt that I'll renew for the season after next if it's going to be such a big price increase. :cry:

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Re: Phase 2 renewals and Phase 3 update

Post by ClaretAndBlue94 » Thu Jul 22, 2021 9:55 am

Leisure wrote:
Wed Jul 21, 2021 9:51 pm
But you got sorted eventually?
Yes - Got the amended Season Ticket 'Card' with the new details on.
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Re: Re: Phase 2 renewals and Phase 3 update

Post by Brucefanclaret » Thu Jul 22, 2021 12:37 pm

Managed to renew mine on line. No problems, really. Got original seats, so happy Claret here. Good luck everyone.
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Re: Re: Phase 2 renewals and Phase 3 update

Post by SPC&G » Thu Jul 22, 2021 5:50 pm

I had a nightmare trying to renew online? Got through to the Veriphone site but once I had put my card details in (including Santander one time code) the window closed then the BFC site opened up again but without the option the renew my season ticket. Tried again using my wife’s debit card. Exactly same thing happened?
Fortunately no monies have been taken from our accounts and when I went to the ticket office they sorted it immediately with no issue? Has this happened to any other clarets?
I’ve let the club know via e-mail, just in case it is an issue affecting others.

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Re: Re: Phase 2 renewals and Phase 3 update

Post by Leisure » Fri Jul 23, 2021 10:04 pm

Last day for Phase 2 renewals in this Monday.

https://www.burnleyfootballclub.com/con ... 0-deposits

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Re: Re: Phase 2 renewals and Phase 3 update

Post by Leisure » Sun Jul 25, 2021 10:36 am

Last day tomorrow for Phase 2 renewals.

Season ticket holders who have paid £10 to secure their seats will have until Monday 26th July at 5pm to make the full payment or agree to the Direct Debit monthly payments.

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Re: Re: Phase 2 renewals - final day today

Post by Leisure » Mon Jul 26, 2021 8:30 am

Last day today for Phase 2 renewals.

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Re: Phase 2 renewals and Phase 3 update

Post by gandhisflipflop » Mon Jul 26, 2021 10:08 am

I want to commit but the club have offered no explanation on the use of vaccine passports to enter the ground as a requirement. I don't want to pay for the ticket, then end up being unable to go because of the latest rules.

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Re: Phase 2 renewals and Phase 3 update

Post by ŽižkovClaret » Mon Jul 26, 2021 10:10 am

gandhisflipflop wrote:
Mon Jul 26, 2021 10:08 am
I want to commit but the club have offered no explanation on the use of vaccine passports to enter the ground as a requirement. I don't want to pay for the ticket, then end up being unable to go because of the latest rules.
I mean, potentially, there is a very easy way to resolve that

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Re: Phase 2 renewals and Phase 3 update

Post by gandhisflipflop » Mon Jul 26, 2021 10:11 am

ŽižkovClaret wrote:
Mon Jul 26, 2021 10:10 am
I mean, potentially, there is a very easy way to resolve that
I don't want it turning into a debate about it, i was just saying the club could be a bit clearer on their stance. I will give them a call today.
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Re: Phase 2 renewals and Phase 3 update

Post by wilks_bfc » Mon Jul 26, 2021 10:12 am

gandhisflipflop wrote:
Mon Jul 26, 2021 10:08 am
I want to commit but the club have offered no explanation on the use of vaccine passports to enter the ground as a requirement. I don't want to pay for the ticket, then end up being unable to go because of the latest rules.
What are you wanting the club to explain?

If the government are going to say you need a vaccine passport to enter the ground the are you expecting the club to say “nah we won’t bother”?

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Re: Phase 2 renewals and Phase 3 update

Post by gandhisflipflop » Mon Jul 26, 2021 10:17 am

wilks_bfc wrote:
Mon Jul 26, 2021 10:12 am
What are you wanting the club to explain?

If the government are going to say you need a vaccine passport to enter the ground the are you expecting the club to say “nah we won’t bother”?
I thought that the government was going to leave it up to the businesses to have their own rules in place. Obviously if they make it law to have the vaccine, then they will have to enforce that. As things stand at this moment in time, the rules or conditions for entry are unclear.

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Re: Re: Phase 2 renewals and Phase 3 update

Post by martin_p » Tue Jul 27, 2021 9:54 am

Season tickets on general sale from today.

Has anyone worked out how to buy just a child ticket (or any other concession) on the website, I’m only being given the option of full price tickets.

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Re: Re: Phase 2 renewals and Phase 3 update

Post by gawthorpe_view » Tue Jul 27, 2021 10:11 am

martin_p wrote:
Tue Jul 27, 2021 9:54 am
Season tickets on general sale from today.

Has anyone worked out how to buy just a child ticket (or any other concession) on the website, I’m only being given the option of full price tickets.
I think you have link them via the family and friends option for them to show on your login.

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Re: Phase 2 renewals and Phase 3 update

Post by Leon_C » Tue Jul 27, 2021 10:26 am

I tried to get season tickets for my 10 year old lad, and myself.
The website wouldn't allow me to select a child seat - it also offered ADULT tickets only for both of us.
Furthermore, I then got a sequence of other errors which meant I couldn't checkout. (I figured I could checkout, and then contact the club to correct the tickets after securing the specific seats I wanted - but it wouldn't even allow that.)
In the end, I drove down to the ticket office, and was sorted out in 20 minutes. (Not an option for all, I appreciate that.)

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Re: Phase 2 renewals and Phase 3 update

Post by martin_p » Tue Jul 27, 2021 10:44 am

Leon_C wrote:
Tue Jul 27, 2021 10:26 am
I tried to get season tickets for my 10 year old lad, and myself.
The website wouldn't allow me to select a child seat - it also offered ADULT tickets only for both of us.
Furthermore, I then got a sequence of other errors which meant I couldn't checkout. (I figured I could checkout, and then contact the club to correct the tickets after securing the specific seats I wanted - but it wouldn't even allow that.)
In the end, I drove down to the ticket office, and was sorted out in 20 minutes. (Not an option for all, I appreciate that.)
A quick trip down to the Turf isn’t an option for me. Sounds like a phone call then!

Thanks for the confirmation I’m not going mad!

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Re: Phase 2 renewals and Phase 3 update

Post by NewClaret » Tue Jul 27, 2021 10:54 am

martin_p wrote:
Tue Jul 27, 2021 10:44 am
A quick trip down to the Turf isn’t an option for me. Sounds like a phone call then!

Thanks for the confirmation I’m not going mad!
I wanted an extra adult but had problems this morning and didn’t want to mess it up so went down. Loads in the queue struggling with concession pricing online.

On that note, sales seem to be going very well!! Long queues, etc. Think the thread at the start of covid re: whether people will go back on has been well and truly answered!

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Re: Phase 2 renewals and Phase 3 update

Post by Newcastleclaret93 » Tue Jul 27, 2021 11:12 am

gandhisflipflop wrote:
Mon Jul 26, 2021 10:17 am
I thought that the government was going to leave it up to the businesses to have their own rules in place. Obviously if they make it law to have the vaccine, then they will have to enforce that. As things stand at this moment in time, the rules or conditions for entry are unclear.
Might be wrong Flipflop but I thought the premier league had already confirmed that you have to be double vaccinated to attend premier league games. I swear I read it somewhere

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Re: Phase 2 renewals and Phase 3 update

Post by ClaretDiver » Tue Jul 27, 2021 11:15 am

Newcastleclaret93 wrote:
Tue Jul 27, 2021 11:12 am
Might be wrong Flipflop but I thought the premier league had already confirmed that you have to be double vaccinated to attend premier league games. I swear I read it somewhere
I think it is something being 'considered' by the Government from October depending upon rates etc....

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Re: Phase 2 renewals and Phase 3 update

Post by gandhisflipflop » Tue Jul 27, 2021 11:15 am

Newcastleclaret93 wrote:
Tue Jul 27, 2021 11:12 am
Might be wrong Flipflop but I thought the premier league had already confirmed that you have to be double vaccinated to attend premier league games. I swear I read it somewhere
Yeah I read that it was under consideration but unaware it had been confirmed. Either way i have decided not to renew anyway and wait to see what happens this season. I have a feeling that we may yet see further restrictions in a couple of months impacting crowds again.

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Re: Phase 2 renewals and Phase 3 update

Post by Newcastleclaret93 » Tue Jul 27, 2021 11:17 am

gandhisflipflop wrote:
Tue Jul 27, 2021 11:15 am
Yeah I read that it was under consideration but unaware it had been confirmed. Either way i have decided not to renew anyway and wait to see what happens this season. I have a feeling that we may yet see further restrictions in a couple of months impacting crowds again.
Apologies, you are correct. I just checked and it looks like the government/premier league are in discussions about enforcing vaccine passports by October. Nothing confirmed

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Re: Phase 2 renewals and Phase 3 update

Post by gandhisflipflop » Tue Jul 27, 2021 11:25 am

Newcastleclaret93 wrote:
Tue Jul 27, 2021 11:17 am
Apologies, you are correct. I just checked and it looks like the government/premier league are in discussions about enforcing vaccine passports by October. Nothing confirmed
Yeah i didn't want to get 2 months in and then be told i can't attend. I know people will say get the vaccine then which is a whole other topic which for obvious reasons don't want the topic of that discussed for fear of detracting from the thread but just think the PL/BFC/Government should be providing clarity while fans are renewing because there will be people in this situation come october if they decide to go ahead.

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Re: Phase 2 renewals and Phase 3 update

Post by Newcastleclaret93 » Tue Jul 27, 2021 11:29 am

gandhisflipflop wrote:
Tue Jul 27, 2021 11:25 am
Yeah i didn't want to get 2 months in and then be told i can't attend. I know people will say get the vaccine then which is a whole other topic which for obvious reasons don't want the topic of that discussed for fear of detracting from the thread but just think the PL/BFC/Government should be providing clarity while fans are renewing because there will be people in this situation come october if they decide to go ahead.
Fair enough, It is probably a good point. I don’t imagine BFC want to be in the position where they are offering partial refunds come October as well even if it is only a small number.

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Re: Phase 2 renewals and Phase 3 update

Post by MACCA » Tue Jul 27, 2021 11:40 am

Not read through the whole thread, but my son and his mate are wanting season tickets this season, however it will be his friends first season so he hasn't got a clarets number, so obviously isnt on my friends and family.

Is there anyway you can get a clarets number via the website before it during the buying of a ticket? I've been trying but it keeps blocking my purchase, due to 1 clarets number short.

Tried ringing the ticket office, but it's just ringing out constantly.

How and why can wanting to hand your money over and get a new fan on board be so difficult?
It seems its the 1 part of the club that needs a major overhaul.

I'm glad I dont need to deal with them regularly as it seems the majority of the time it's an absolute ball ache.

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Re: Phase 2 renewals and Phase 3 update

Post by Devils_Advocate » Tue Jul 27, 2021 1:07 pm

gandhisflipflop wrote:
Tue Jul 27, 2021 11:25 am
Yeah i didn't want to get 2 months in and then be told i can't attend. I know people will say get the vaccine then which is a whole other topic which for obvious reasons don't want the topic of that discussed for fear of detracting from the thread but just think the PL/BFC/Government should be providing clarity while fans are renewing because there will be people in this situation come october if they decide to go ahead.
I would have thought if the govt and Premier League implement this during the season people like yourself who have not had the vaccination should have the option of a pro rata'd refund.

Saying that if I was in your shoes I wouldnt trust to club to actual do this but maybe this is something they could clarify now as it might give you and others the confidence to buy the tickets knowing you wont be left out of pocket a couple of months down the line
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Re: Phase 2 renewals and Phase 3 update

Post by gawthorpe_view » Tue Jul 27, 2021 2:28 pm

NewClaret wrote:
Tue Jul 27, 2021 10:54 am
I wanted an extra adult but had problems this morning and didn’t want to mess it up so went down. Loads in the queue struggling with concession pricing online.

On that note, sales seem to be going very well!! Long queues, etc. Think the thread at the start of covid re: whether people will go back on has been well and truly answered!
How long is the queue?

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Re: Re: Phase 2 renewals and Phase 3 update

Post by martin_p » Tue Jul 27, 2021 2:31 pm

FYI you can now buy concession season tickets on the website.
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Re: Phase 2 renewals and Phase 3 update

Post by Hantsclaret » Tue Jul 27, 2021 2:45 pm

So I have finally got a season ticket - close to 40 years since my last one! (BTW that isn't how long it has taken me to navigate the various log on's!)

It was quite straightforward - so looking forward to 14 August now!

UTC!!

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Re: Re: Phase 2 renewals and Phase 3 update

Post by IanMcL » Tue Jul 27, 2021 4:50 pm

Some very good seats have made it to the open sale day.

Fill your boots!
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Re: Phase 2 renewals and Phase 3 update

Post by burnmark » Wed Jul 28, 2021 6:04 pm

How are we looking in regards to total sales? There seems to have a been a decline in ST holders each Premier League season and was wondering if that trend has been bucked. My gut feeling is that we won’t have and could be looking at our lowest average gate this season in comparison to previous ones.

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