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Away tickets
Posted: Tue Jul 13, 2021 3:43 pm
by Quickenthetempo
Looks like the club are clamping down on Supporters clubs getting tickets for those who travel with them and limiting friends and family tickets to groups of 6.
Shame really it's big groups of friends sat together that create the atmosphere.
Let's hope it doesn't hit the supporters clubs too hard who do fantastic work getting our supporters up and down the country watching the Clarets.
Re: Away tickets
Posted: Tue Jul 13, 2021 4:24 pm
by ClaretTony
Quickenthetempo wrote: ↑Tue Jul 13, 2021 3:43 pm
Looks like the club are clamping down on Supporters clubs getting tickets for those who travel with them and limiting friends and family tickets to groups of 6.
Shame really it's big groups of friends sat together that create the atmosphere.
Let's hope it doesn't hit the supporters clubs too hard who do fantastic work getting our supporters up and down the country watching the Clarets.
This is what happens when the club’s hierarchy won’t consult with fans unfortunately. I’ve not heard anything, and a limit of six would not affect me personally, but I feel for those who run coaches.
Re: Away tickets
Posted: Tue Jul 13, 2021 4:53 pm
by wilks_bfc
Why the limit to 6 F&F?
If they all meet the requirements of having STH & enough points, then what’s the issue?
Re: Away tickets
Posted: Tue Jul 13, 2021 5:11 pm
by evensteadiereddie
I'm assuming they all didn't have to and if that was so, good, I'm glad they are changing the system to give others a chance. 6 tickets on one application is still too many.
Re: Away tickets
Posted: Tue Jul 13, 2021 5:13 pm
by ClaretTony
evensteadiereddie wrote: ↑Tue Jul 13, 2021 5:11 pm
I'm assuming they all didn't have to and if that was so, good, I'm glad they are changing the system to give others a chance. 6 tickets on one application is still too many.
If you are ordering for multiple people they all had to have the required number of points at the time of application. Why is 6 too many? People go to games in groups.
Re: Away tickets
Posted: Tue Jul 13, 2021 5:16 pm
by wilks_bfc
evensteadiereddie wrote: ↑Tue Jul 13, 2021 5:11 pm
I'm assuming they all didn't have to and if that was so, good, I'm glad they are changing the system to give others a chance. 6 tickets on one application is still too many.
They all need to have the points to get the tickets.
We’ve sometimes had to wait until the second period as some haven’t had enough points
Re: Away tickets
Posted: Tue Jul 13, 2021 5:18 pm
by ClaretTony
wilks_bfc wrote: ↑Tue Jul 13, 2021 5:16 pm
They all need to have the points to get the tickets.
We’ve sometimes had to wait until the second period as some haven’t had enough points
We used to at one time but we are all now in the 6,000+ points group.
Re: Away tickets
Posted: Tue Jul 13, 2021 5:18 pm
by Barlickclaret
About time, don't agree with the max 6 but too many are allowed to book a coach seat because they know they get a ticket, and havnt got enough points.
Re: Away tickets
Posted: Tue Jul 13, 2021 5:39 pm
by ClaretTony
Barlickclaret wrote: ↑Tue Jul 13, 2021 5:18 pm
About time, don't agree with the max 6 but too many are allowed to book a coach seat because they know they get a ticket, and havnt got enough points.
Don’t think that is correct - they have had to provide the numbers for checking. Sadly, with these restrictions, some of these coaches won’t run and could prevent people getting there.
Re: Away tickets
Posted: Tue Jul 13, 2021 5:55 pm
by Barlickclaret
ClaretTony wrote: ↑Tue Jul 13, 2021 5:39 pm
Don’t think that is correct - they have had to provide the numbers for checking. Sadly, with these restrictions, some of these coaches won’t run and could prevent people getting there.
Correct they do have to have numbers, but the numbers get the tickets but the tickets are given to people who just book a seat if the person who's number doesn't need it.
Re: Away tickets
Posted: Tue Jul 13, 2021 5:56 pm
by ClaretTony
Barlickclaret wrote: ↑Tue Jul 13, 2021 5:55 pm
Correct they do have to have numbers, but the numbers get the tickets but the tickets are given to people who just book a seat if the person who's number doesn't need it.
I think you need to either retract that or provide some proof.
Re: Away tickets
Posted: Tue Jul 13, 2021 6:08 pm
by Barlickclaret
ClaretTony wrote: ↑Tue Jul 13, 2021 5:56 pm
I think you need to either retract that or provide some proof.
Sorry if you think my opinion on the subject in incorrect, but it's an observation from many away games. Or Are we not allowed an opinion, what's different to certain people.
Re: Away tickets
Posted: Tue Jul 13, 2021 6:17 pm
by jrgbfc
Don't see why people can't sort their own tickets out if they have the required points. It's been a grey area for years how many tickets disappear to the supporters clubs for the big games.
Re: Away tickets
Posted: Tue Jul 13, 2021 6:29 pm
by ClaretTony
jrgbfc wrote: ↑Tue Jul 13, 2021 6:17 pm
Don't see why people can't sort their own tickets out if they have the required points. It's been a grey area for years how many tickets disappear to the supporters clubs for the big games.
People like to sit together when they get there. If they are getting their own then they won't. There has been no grey area nor tickets disappearing, supporters clubs running coaches have been allowed a fixed number of tickets.
Re: Away tickets
Posted: Tue Jul 13, 2021 6:32 pm
by ClaretTony
Barlickclaret wrote: ↑Tue Jul 13, 2021 6:08 pm
Sorry if you think my opinion on the subject in incorrect, but it's an observation from many away games. Or Are we not allowed an opinion, what's different to certain people.
No problem with opinions, but that wasn't an opinion. You said: " too many are allowed to book a coach seat because they know they get a ticket, and havnt got enough points." That isa accusing people of having tickets they weren't entitled to.
Re: Away tickets
Posted: Tue Jul 13, 2021 7:13 pm
by Quickenthetempo
Barlickclaret wrote: ↑Tue Jul 13, 2021 5:55 pm
Correct they do have to have numbers, but the numbers get the tickets but the tickets are given to people who just book a seat if the person who's number doesn't need it.
I think you mean if the person with enough points who has ordered their ticket through the supporters club they regularly travel with, can't go for whatever reason they pass the ticket on so it doesn't go to waste.
Supporters clubs won't get tickets for random fans or they would end up massively out of pocket with no shows.
Re: Away tickets
Posted: Tue Jul 13, 2021 7:26 pm
by Barlickclaret
Quickenthetempo wrote: ↑Tue Jul 13, 2021 7:13 pm
I think you mean if the person with enough points who has ordered their ticket through the supporters club they regularly travel with, can't go for whatever reason they pass the ticket on so it doesn't go to waste.
Supporters clubs won't get tickets for random fans or they would end up massively out of pocket with no shows.
Exactly what I meant, who would think I meant anything different.
Re: Away tickets
Posted: Tue Jul 13, 2021 7:48 pm
by Somethingfishy
What really bugs me is that the loyalty points system discriminates against children. I would love to take my daughter to more away games but simply can't as she is only a new season ticket holder. I am usually within the first priority period myself but because i can't get her a ticket I have to wait in hope there are some free onto general sale if we want to go together.
The future supporters are missing out here. Surely those with top priority should be able to take one child as long as they are a season ticket holder?
Re: Away tickets
Posted: Tue Jul 13, 2021 7:54 pm
by tim_noone
First come First served. 6 Will do just Fine.
Re: Away tickets
Posted: Tue Jul 13, 2021 7:58 pm
by wilks_bfc
Somethingfishy wrote: ↑Tue Jul 13, 2021 7:48 pm
What really bugs me is that the loyalty points system discriminates against children. I would love to take my daughter to more away games but simply can't as she is only a new season ticket holder. I am usually within the first priority period myself but because i can't get her a ticket I have to wait in hope there are some free onto general sale if we want to go together.
The future supporters are missing out here. Surely those with top priority should be able to take one child as long as they are a season ticket holder?
This has been raised many times and admittedly is something I only started thinking about once my nephew & godson become season ticket holders.
I’m not sure what the solution is tbh
Your suggestion of those with 6000+ points being able to get a child’s one isn’t a bad idea, but maybe only when the 4000+ period is open
Re: Away tickets
Posted: Tue Jul 13, 2021 8:07 pm
by Barlickclaret
tim_noone wrote: ↑Tue Jul 13, 2021 7:54 pm
First come First served. 6 Will do just Fine.
Took longer than I thought.
Re: Away tickets
Posted: Tue Jul 13, 2021 8:08 pm
by Leisure
Somethingfishy wrote: ↑Tue Jul 13, 2021 7:48 pm
What really bugs me is that the loyalty points system discriminates against children. I would love to take my daughter to more away games but simply can't as she is only a new season ticket holder. I am usually within the first priority period myself but because i can't get her a ticket I have to wait in hope there are some free onto general sale if we want to go together.
The future supporters are missing out here. Surely those with top priority should be able to take one child as long as they are a season ticket holder?
This issue has been raised with the Club by the BFC Supporters' Groups (as recently as in a meeting with the Club yesterday) and it is something which they are considering.
Re: Away tickets
Posted: Tue Jul 13, 2021 8:10 pm
by ClaretTony
Leisure wrote: ↑Tue Jul 13, 2021 8:08 pm
This issue has been raised with the Club by the BFC Supporters' Groups (as recently as in a meeting with the Club yesterday) and it is something which they are considering.
Totally agree with that. We’ve been pushing for some time to get a better deal for our younger fans who can’t have built up the required number of points.
Re: Away tickets
Posted: Tue Jul 13, 2021 8:11 pm
by Somethingfishy
wilks_bfc wrote: ↑Tue Jul 13, 2021 7:58 pm
This has been raised many times and admittedly is something I only started thinking about once my nephew & godson become season ticket holders.
I’m not sure what the solution is tbh
Your suggestion of those with 6000+ points being able to get a child’s one isn’t a bad idea, but maybe only when the 4000+ period is open
That would be a fair compromise. At the moment it is hope for general sale. Seriously considering writing to AP on this one.
Re: Away tickets
Posted: Tue Jul 13, 2021 8:27 pm
by Leisure
Whilst I fully support any initiate to allow adults with enough points to purchase tickets for youngsters without sufficient points (and a suggestion to address this issue has been put to the Club by the Supporters' Groups), it needs to be acknowledged that any such scheme may then result in fans with sufficient points then not being able to get tickets. And this is highly likely to occur, especially if the club only take minimum allocations for popular games. So the challenge for the Club is to not solve one problem but by doing so, just create a different problem/issue.
Re: Away tickets
Posted: Tue Jul 13, 2021 8:29 pm
by DCWat
Leisure wrote: ↑Tue Jul 13, 2021 8:27 pm
Whilst I fully support any initiate to allow adults with enough points to purchase tickets for youngsters without sufficient points (and a suggestion to address this issue has been put to the Club by the Supporters' Groups), it needs to be acknowledged that any such scheme may then result in fans with sufficient points then not being able to get tickets. And this is highly likely to occur, especially if the club only take minimum allocations for popular games. So the challenge for the Club is to not solve one problem but by doing so, just create a different problem/issue.
Likely creating an issue with a more vocal group.
Re: Away tickets
Posted: Tue Jul 13, 2021 8:55 pm
by Somethingfishy
Leisure wrote: ↑Tue Jul 13, 2021 8:27 pm
Whilst I fully support any initiate to allow adults with enough points to purchase tickets for youngsters without sufficient points (and a suggestion to address this issue has been put to the Club by the Supporters' Groups), it needs to be acknowledged that any such scheme may then result in fans with sufficient points then not being able to get tickets. And this is highly likely to occur, especially if the club only take minimum allocations for popular games. So the challenge for the Club is to not solve one problem but by doing so, just create a different problem/issue.
If supporters with kids (like myself) were able to get tickets then surely the club should be looking at taking a bigger allocation as there would be a bigger demand. As you say they surely couldn't take a minimal allocation and apply this rule as others could miss out. Bare in mind this might only be open to supporters already with a high number of points AND with a child already with a season ticket.
Re: Away tickets
Posted: Wed Jul 14, 2021 7:20 am
by Woodleyclaret
Our issue in stopping going to away games is not being able to see. We have made requests for front or close to front seats due to inability to stand for any long time.
We have asked for the club to sort out tickets ie the first 5 rows allocated to those who cant stand or wish to remain seating for the duration of the game.We are told to write in with an sae requesting front row seats.Why with computer programming can the seats be set aside for those needing them
Often we were told to get the stewards to persuade fans who have a front row seat and dont mind a swop to do so. A better system is to allocate seats on arrival getting all those who need front seats or close to front seats
Those who want to stand allocated at the back
Re: Away tickets
Posted: Wed Jul 14, 2021 7:40 am
by Granny WeatherWax
ClaretTony wrote: ↑Tue Jul 13, 2021 8:10 pm
Totally agree with that. We’ve been pushing for some time to get a better deal for our younger fans who can’t have built up the required number of points.
Away tickets should be allocated to fans who go away and therefore we should switch to a rolling 2 year period for loyalty points.
I don’t buy into season ticket holders who never go to an away game, but have amassed 7000 points, getting priority for away matches.
Re: Away tickets
Posted: Wed Jul 14, 2021 8:00 am
by claretonthecoast1882
I am all for getting kids to away games, but we rarely sell out an away game, does this demand of change mean for all games or just the ones against the local top sides. I wouldn't be surprised if the number of away games sold out in the last 2 seasons of being allowed to go was in single figures.
Those who can't take their kids to games due to loyalty points can buy tickets when they reach general sale stage but it seems a stance that unless I can buy them in the first level of sales then they can't go.
One approach I would like the club to take is to have applications in advance of away games to give them an idea of how many are wanting to go, if those interested paid a deposit it would stop those saying yes to being interested but come closer not bothering if we have lost the last few. If enough showed an interest then they could take the higher allocation more often. Sadly we tried to do this with a game (think it might have been Everton at christmas) and some whinged about them doing that. While the club could no doubt do more so could an element of our fanbase.
Re: Away tickets
Posted: Wed Jul 14, 2021 10:45 am
by cricketfieldclarets
A rolling window is most logical. With points carrying over and overwriting previous points based on that logic. Some want like it but it makes most sense.
Re: Away tickets
Posted: Wed Jul 14, 2021 10:55 am
by Quickenthetempo
Woodleyclaret wrote: ↑Wed Jul 14, 2021 7:20 am
Our issue in stopping going to away games is not being able to see. We have made requests for front or close to front seats due to inability to stand for any long time.
We have asked for the club to sort out tickets ie the first 5 rows allocated to those who cant stand or wish to remain seating for the duration of the game.We are told to write in with an sae requesting front row seats.Why with computer programming can the seats be set aside for those needing them
Often we were told to get the stewards to persuade fans who have a front row seat and dont mind a swop to do so. A better system is to allocate seats on arrival getting all those who need front seats or close to front seats
Those who want to stand allocated at the back
It's a great point you make about people wanting to or needing to sit.
Why don't you see if there is interest in forming a club that needs seats at the front so you have some clout with the club and get better organised.
If you had enough numbers with points you could purchase the full front 3 rows for instance. Plenty would be interested from what we have seen on here.
All the fans that like to stand would certainly back it.
Re: Away tickets
Posted: Wed Jul 14, 2021 11:11 am
by gandhisflipflop
Points should be allocated in distance travelled to get to away games for example - if you live in London, and you attend Chelsea away which is only 15 miles from your address - you accumulate 15 loyalty points. If you are travelling from Burnley which is what 350 miles? You get 350 points. And so on and so on.
Re: Away tickets
Posted: Wed Jul 14, 2021 11:24 am
by tim_noone
Granny WeatherWax wrote: ↑Wed Jul 14, 2021 7:40 am
Away tickets should be allocated to fans who go away and therefore we should switch to a rolling 2 year period for loyalty points.
I don’t buy into season ticket holders who never go to an away game, but have amassed 7000 points, getting priority for away matches.
I'm with you on the second point.....by enlarge buy ing tickets for "A New Ground" or the Big important games When theres something at stake.....not many travel to Bournemouth on a weekday or Arsenal once it's off their strange "tick" List. Should be a different ticketing criteria for away fans Imo. Full slop. I Admire the Likes of Leisure and others catering for the Away games of little importance. But go nonetheless.....
Re: Away tickets
Posted: Wed Jul 14, 2021 11:26 am
by tim_noone
gandhisflipflop wrote: ↑Wed Jul 14, 2021 11:11 am
Points should be allocated in distance travelled to get to away games for example - if you live in London, and you attend Chelsea away which is only 15 miles from your address - you accumulate 15 loyalty points. If you are travelling from Burnley which is what 350 miles? You get 350 points. And so on and so on.
Has London been Moved? Fully agree on the points accumulating though.
Re: Away tickets
Posted: Wed Jul 14, 2021 11:28 am
by gandhisflipflop
tim_noone wrote: ↑Wed Jul 14, 2021 11:26 am
Has London been Moved?
Pedantic sod. You could live in the Chelsea area
Re: Away tickets
Posted: Wed Jul 14, 2021 11:29 am
by tim_noone
gandhisflipflop wrote: ↑Wed Jul 14, 2021 11:28 am
Pedantic sod. You could live in the Chelsea area
I wish.....
Re: Away tickets
Posted: Wed Jul 14, 2021 11:42 am
by aggi
Somethingfishy wrote: ↑Tue Jul 13, 2021 7:48 pm
What really bugs me is that the loyalty points system discriminates against children. I would love to take my daughter to more away games but simply can't as she is only a new season ticket holder. I am usually within the first priority period myself but because i can't get her a ticket I have to wait in hope there are some free onto general sale if we want to go together.
The future supporters are missing out here. Surely those with top priority should be able to take one child as long as they are a season ticket holder?
Burnley are a bit unusual with having loyalty points that never expire. Obviously the upshot is that it takes much, much longer for new fans to catch up.
Re: Away tickets
Posted: Wed Jul 14, 2021 12:05 pm
by Leisure
Woodleyclaret wrote: ↑Wed Jul 14, 2021 7:20 am
Our issue in stopping going to away games is not being able to see. We have made requests for front or close to front seats due to inability to stand for any long time.
We have asked for the club to sort out tickets ie the first 5 rows allocated to those who cant stand or wish to remain seating for the duration of the game.We are told to write in with an sae requesting front row seats.Why with computer programming can the seats be set aside for those needing them
Often we were told to get the stewards to persuade fans who have a front row seat and dont mind a swop to do so. A better system is to allocate seats on arrival getting all those who need front seats or close to front seats
Those who want to stand allocated at the back
In our meeting on Monday with the Club, BFC Supporters' Groups again requested that the Club consider putting some arrangement in place whereby people who want/need to sit can request this when purchasing their ticket(s). The Club would need to reserve rows at the front to facilitate this and there would need to be some means of fans requesting this, as at present you can't do this when buying online. Regarding your suggestion of allocating seats on arrival, I really don't see how this could work. It's chaotic enough generally when arriving at the away turnstiles without then having to be allocated a seat.
Re: Away tickets
Posted: Tue Jul 20, 2021 10:34 pm
by ten bellies
I have travelled regularly to away games with Colne Clarets and then Central Lancs Clarets for decades. For the Burnley Football Club to deny these supporters clubs access to tickets for their members is a slap in the face to the volunteers within those supporters clubs, who have worked hard in organising travel and tickets to support our team on their travels. I personally have forgone points since this system was introduced by getting my tickets through them.
Re: Away tickets
Posted: Wed Jul 21, 2021 6:25 am
by Grumps
ten bellies wrote: ↑Tue Jul 20, 2021 10:34 pm
I have travelled regularly to away games with Colne Clarets and then Central Lancs Clarets for decades. For the Burnley Football Club to deny these supporters clubs access to tickets for their members is a slap in the face to the volunteers within those supporters clubs, who have worked hard in organising travel and tickets to support our team on their travels. I personally have forgone points since this system was introduced by getting my tickets through them.
If these independent supporters groups get preferential treatment for tickets, is that not a slap in the face, to use your term, for the majority of fans who don't use them
Access to tickets shouldn't be governed by the mode of transport you use to get to a game.
Re: Away tickets
Posted: Wed Jul 21, 2021 7:04 am
by ayrshireclaret83
tim_noone wrote: ↑Wed Jul 14, 2021 11:24 am
I'm with you on the second point.....by enlarge buy ing tickets for "A New Ground" or the Big important games When theres something at stake.....not many travel to Bournemouth on a weekday or Arsenal once it's off their strange "tick" List. Should be a different ticketing criteria for away fans Imo. Full slop. I Admire the Likes of Leisure and others catering for the Away games of little importance. But go nonetheless.....
I’d be swimming in points coming from Scotland
Re: Away tickets
Posted: Wed Jul 21, 2021 7:30 am
by gandhisflipflop
I think the ticketing system has been wrong for years. A person who buys a season ticket gets 350 points, yet a person who makes the effort to travel away gets 10 points. This has resulted in fans who just go to home games accumulating points far quicker and then when it comes to the very big games with limited availability (Blackpool away in 2014 and Aberdeen in 2018 spring to mind) they then cherry pick the games and the fans who have been all over the country lose out. That isn’t fair and leaves a bad taste. I’m not saying that those with season tickets shouldn’t get loyalty points but it needs levelling up a bit and the club need to recognise just how much time effort and money it actually takes to follow your team away.
Re: Away tickets
Posted: Wed Jul 21, 2021 7:30 am
by Burnleybabe
Grumps wrote: ↑Wed Jul 21, 2021 6:25 am
If these independent supporters groups get preferential treatment for tickets, is that not a slap in the face, to use your term, for the majority of fans who don't use them
Access to tickets shouldn't be governed by the mode of transport you use to get to a game.
Who said they did.
Just be nice for supporters travelling on a coach be allowed to sit together
So long as they have the required criteria
Re: Away tickets
Posted: Wed Jul 21, 2021 7:38 am
by wilks_bfc
Burnleybabe wrote: ↑Wed Jul 21, 2021 7:30 am
Who said they did.
Just be nice for supporters travelling on a coach be allowed to sit together
So long as they have the required criteria
Ten bellies did
Reading his post it reads that the supporters club(s) get a batch of tickets that they hand out to members, regardless if they have enough points or not, which is why he has “forgone points”
I’ve nothing against supporters clubs getting their tickets all together in order to sit together, but the tickets should be purchased against their individual points/numbers
Re: Away tickets
Posted: Wed Jul 21, 2021 7:40 am
by Burnley1989
Burnleybabe wrote: ↑Wed Jul 21, 2021 7:30 am
Who said they did.
Just be nice for supporters travelling on a coach be allowed to sit together
So long as they have the required criteria
Literally the post he was replying to
Re: Away tickets
Posted: Wed Jul 21, 2021 7:43 am
by Grumps
Burnleybabe wrote: ↑Wed Jul 21, 2021 7:30 am
Who said they did.
Just be nice for supporters travelling on a coach be allowed to sit together
So long as they have the required criteria
Tenbellies said that he had given up on the points system, and got his tickets via a supporters group, implying that he was getting tickets without the required points thus gaining preferential treatment
Re: Away tickets
Posted: Wed Jul 21, 2021 7:55 am
by Burnleybabe
No I read it as points were not added as he got them through a Supporters Group.
Re: Away tickets
Posted: Wed Jul 21, 2021 8:00 am
by Burnleybabe
wilks_bfc wrote: ↑Wed Jul 21, 2021 7:38 am
Ten bellies did
Reading his post it reads that the supporters club(s) get a batch of tickets that they hand out to members, regardless if they have enough points or not, which is why he has “forgone points”
No, that is not true, he forgone points as they were not added through being bought through the supporters group.
Why does everyone have the opinion, without any proof that Supporters group just buy tickets for anyone, I would have thought members meet the criteria. After all I was say they are all Season tickets holders.
Re: Away tickets
Posted: Wed Jul 21, 2021 8:03 am
by Grumps
Burnleybabe wrote: ↑Wed Jul 21, 2021 7:55 am
No I read it as points were not added as he got them through a Supporters Group.
He says he has forgone points by getting tickets through the groups, which means his points total doesn't increase, leaving it unlikely he would have enough points to buy tickets through the official channels
Perhaps he can come back and explain.